Naylor AMS Formerly Timberlake
door Naylor Association Solutions
Wie gebruikt deze software?
Associations looking for an all-in-one solution for all critical systems - Membership, Website, Registrations, Directories, Certifications, Newsletter, Finance, Communications, Committees and more.
Gemiddelde scores32 beoordelingen
- In totaal 4 / 5
- Gebruiksgemak 4 / 5
- Klantenservice 4.5 / 5
- Functies 3.5 / 5
- Waar voor je geld 4 / 5
- Gratis versie Nee
- Gratis proefversie Nee
Cloud, SaaS, Web
24/7 (contact met medewerker)
- Naylor Association Solutions
- Opgericht in 1999
Over Naylor AMS Formerly Timberlake
Naylor AMS Solutions (formerly Timberlake) delivers a simple and easy-to-use solution like no other in the industry. Our consultative and hands-on approach builds a partnership that provides you with a hassle-free AMS implementation. Simply put, you'll have everything needed to organize, automate and optimize your association. We will be right by your side with expertise and live customer support 24/7.
Functies van Naylor AMS Formerly Timberlake
- Aanpasbare sjablonen
- Documenten indexeren
- Zoeken in gehele tekst
- Betalingen verwerken
- Typen leden
- Beheer van fondsenwerving
- Beheer van verkiezingen
- Financieel beheer
De nuttigste reviews van Naylor AMS Formerly Timberlake
Beoordeeld op 26-10-2016
Website, event registration and online directory work together seamlessly.
Opmerkingen: We've been using Timberlake now for about 3 to 4 years. The website, event registration portals and online membership directory work seamlessly together. Now, no AMS is 100% "everything," but I think Timberlake comes pretty close. And, when issues arise, their customer service and support staff are on it. I would recommend it.
Pluspunten: Combines the things we needed all together in one platform: website, membership directory, "true" online event registrations capable of accepting credit card payments, or members can choose to be invoiced. The system also tracks continuing professional development hours if the certification is linked to the event, though this has been somewhat problematic for whatever weird reason. The Timberlake team/developers continue to investigate. I think all the people at Timberlake are very helpful, friendly, supportive and knowledgeable--and quick to respond if there is an issue.
Minpunten: Our membership is by firm, rather than individual. And under the firm membership there are usually several individual names listed that are firm personnel. Anyway, often firms have a change of address. So to update the records I have to update the firm record and all the individual records associated with it. The system cannot do a "universal" update for that particular member/firm. Part of the reasoning behind this I'm sure is that often there are people listed in branch offices--and they have a totally different address than the primary. This is just one small example.
Antwoord van de leverancier
van Naylor Association Solutions op 27-10-2016
Merideth, Thank you for taking the time to write an informative review. The weird issue with your PD system is still very much an active case with our development team and we expect to see resolution very soon.
Beoordeeld op 28-4-2017
Excellent. The software and website update process went very smoothly and stayed on schedule.
Pluspunten: The database tying in with the website is definitely the best feature. Members are able to update their profile, register for events and monitor their account through the website on their own. This feature allows staff members to easily setup event forms, invoices and track members who regularly attend functions. Without this feature it would be extremely time consuming on all staff members to prepare for events. After our update the ease of use on the administrative side was much better than before. In the beginning we were not 100% satisfied with the product. Through conversation with Timberlake support we realized that we needed the updated software and a facelift for our website. I can honestly say that Timberlake is a great software for AMS solutions, and it's very user friendly.
Minpunten: Since we fixed a lot of our issues that we had by updating our software, we don't have many cons of the product. One item that our members are asking for is an app. Having an app that would be directly integrated with Timberlake and our website so members could register for events via their phone would be fantastic!
Antwoord van de leverancier
van Naylor Association Solutions op 1-5-2017
Alyssa, we're pleased to hear about your recent success with our software. While we don't have plans to build our own event app in the near future, I can share that we're working on some pretty good stuff that will greatly open up your options for easy use of 3rd party event apps. In the meantime, our event registration process is mobile responsive and allows registrants sign up from their mobile devices.