Lytho Workflow

Some of the account settings are a little confusing to set up, but the training and customer support has been great. I haven't used the reporting feature much, but it doesn't seem to provide what I was looking for, such as how many jobs have been submitted, how many have been completed, which reviewers are behind on proofing, etc.

I wish we had implemented a workflow instead of making it up as we go. I also wish that the program could receive requests in the same format as our manual entry projects. The fact that we can only deliver final files to projects that originated through a request but not to things that we input manually (like during a consulting meeting) makes it hard to create a consistent workflow. I have a hard time keeping track of the production, delivery etc. once the project is apporved for press.

It feels like a clunky platform with outdated UI and confusing workflows and task management. No one ever really felt like they could get a firm grasp on how to use it, despite the numerous instruction sessions we had, and all the features we needed were constantly "coming soon." Even now, googling the name inmotion doesn't even show this product, so if they can't basic SEO right, I'm afraid that's a good representation of the level of quality to expect.

There are a few features that we've requested at a pretty detailed level. An app was just released to review proofs, but not to use the other features - mobile access will make this so much better. The software runs rather slowly for a cloud-based one, takes forever for each page to load. Sometimes the detail is cumbersome -- did we leave comments at the campaign, project, task, or proof level for this part?.

What I do not like about InMotion is the setup of the user interface. At first glance, it looks like any other tracking and organization software. It looks like a combination of Salesforce and ShowManager. However, for the average user, if you have not had any training on event management or production management software before, seeing that many panels with small, unlabeled buttons can be a bit overwhelming. Other programs will have drop down menus or columns with all it's pre-filtered lists labeled for you. InMotion does not have that feature at first glance.