---
description: Ontdek de plus- en minpunten van Kindly en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: Kindly - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Conversational AI software](/directory/31596/conversational-ai-platform/software) > [Kindly](/software/1021096/kindly)

# Kindly

Canonical: https://www.capterra.nl/software/1021096/kindly

> Met Kindly kunnen merken uitzonderlijke klantervaringen bouwen die de online verkoop stimuleren en de klanttevredenheid verbeteren.
> 
> Oordeel: score van **4.0/5** door 2 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Kindly?

Kindly wordt over de hele wereld en in elke sector gebruikt. Van kleine bedrijven tot grote ondernemingen: bedrijven zoals Booking.com, Norwegian Air, Helly Hansen en Toyota gebruiken het Kindly-platform.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.0/5** | 2 Reviews |
| Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews |
| Functies | 4.5/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Kindly

## Commerciële context

- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web
- **Ondersteunde talen**: Arabisch, Deens, Duits, Engels, Estisch, Fins, Frans, Italiaans, Japans, Lets, Litouws, Nederlands, Noors, Pools, Portugees, Spaans, Zweeds
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer

## Functies

- AI Copilot
- AI/machine learning
- Aanpasbare branding
- Chatbot
- Chatten/messaging
- Codevrije ontwikkeling
- Communicatie via meerdere kanalen
- Consumentgericht chatten in realtime
- Doorgave menselijke medewerker
- E-mailbeheer
- Geautomatiseerde antwoorden
- Intentieherkenning
- Klantenondersteuning
- Live chatten
- Personalisatie
- Proactief chatten
- Rapportage en analyse
- Rapportage en statistieken
- Taaldetectie
- Third-Party Integrations
- Verwerking van natuurlijke taal (NLP)
- Voor meerdere talen
- Vooraf geconfigureerde bot
- Winkelwagen

## Integraties (8 in totaal)

- HubSpot CRM
- Mailchimp
- Messenger
- Puzzel
- Salesforce Platform
- Slack
- Socialboards
- Zendesk Suite

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [Conversational AI software](https://www.capterra.nl/directory/31596/conversational-ai-platform/software)

## Gerelateerde categorieën

- [Conversational AI software](https://www.capterra.nl/directory/31596/conversational-ai-platform/software)
- [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software)
- [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software)
- [Chatbot software](https://www.capterra.nl/directory/32448/chatbot/software)
- [Virtuele assistent](https://www.capterra.nl/directory/33535/virtual-assistant/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho Desk](https://www.capterra.nl/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Intercom](https://www.capterra.nl/software/134347/intercom) — 4.5/5 (1131 reviews)

## Reviews

### "Kindly the kind platform" — 4.0/5

> **Taylor** | *28 januari 2025* | Horeca | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: I like that Kindly is simple to customize and has a simple user interface.
> 
> **Minpunten**: I like least that Kindly doesn't support android and iPhone platforms.
> 
> My experience has been positive, though it is slightly incontinent having to only use the web.

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### "Our Kindly chatbot is great" — 4.0/5

> **Anette** | *2 december 2021* | Logistiek en toeleveringsketen | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks\! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.
> 
> **Minpunten**: When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/1021096/kindly)

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