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Wat is Neon CRM?

Begin vandaag nog met het uitbreiden van je lidmaatschapsprogramma. NeonCRM biedt een centrale CRM-oplossing plus websites en betrokkenheidstools die inzichten in leden, diepgaande rapportage en meer bieden. Betrek leden snel via ingebouwde e-mail, aangepaste webformulieren, mailcampagnes, evenementenregistratie en meer. Volg leden naadloos in één database. NeonCRM kan worden geïntegreerd met vertrouwde partners zoals QuickBooks, Constant Contact en MailChimp, zodat je eenvoudig toegang hebt tot je favoriete tools. Prijzen al vanaf $ 50/maand.

Wie gebruikt Neon CRM?

NeonCRM is gecreëerd met als doel een krachtige geïntegreerde oplossing voor fondsenwerving te zijn. NeonCRM werkt met non-profitorganisaties in alle soorten en maten, van kleine lokale gemeenschapsgroepen tot grote nationale organisaties.

Neon CRM Software - 1
Neon CRM Software - 2
Neon CRM Software - 3
Neon CRM Software - 4
Neon CRM Software - 5

Twijfels over Neon CRM? Vergelijk met een populair alternatief

Neon CRM

Neon CRM

4,4 (544)
US$ 99,00
maand
Gratis versie
Gratis proefversie
111
26
4,1 (544)
4,3 (544)
4,3 (544)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
87
1
4,6 (677)
4,6 (677)
4,7 (677)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Neon CRM

Bonterra Guided Fundraising
Functies met hoogste score
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DonorSnap
Functies met hoogste score
Donaties bijhouden
Donorenbeheer
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Dropbox Business
Functies met hoogste score
Bestanden delen
Beveiligde gegevensopslag
Documenten opslaan
Kindful
Functies met hoogste score
Donaties bijhouden
Donorenbeheer
Online giften
Greenhouse
Functies met hoogste score
Vacatures
Volgen van sollicitanten
Volgen van sollicitanten
Blackbaud Financial Edge NXT
Functies met hoogste score
Financiële verslaglegging
Grootboek
Toetsing van bankgegevens
Little Green Light
Functies met hoogste score
Donaties bijhouden
Donorenbeheer
Voor non-profitorganisaties
Mailchimp
Functies met hoogste score
Beheer van e-mailcampagnes
E-mailbeheer
E-mailmarketing
ClubExpress
Functies met hoogste score
Betalingen verwerken
Ledendatabase
Lidmaatschapverlenging

Reviews over Neon CRM

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,1
Klantenservice
4,3
Functies
4,2
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Julie
Julie
Director of Development in VS
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Friendly

5,0 10 maanden geleden

Pluspunten:

I have worked in a few CRMs since starting my career, and Neon CRM is the most user friendly. Also, the help section is wonderful and easy to understand. If I cannot find an answer, customer service is prompt and helpful.

Minpunten:

It would be nice if Neon had more capabilities for events such as a silent auction/raffle function.

Reactie Neon One

10 maanden geleden

Hey Julie, thank you so much for taking the time to leave us a review! It's so wonderful hearing how useful our help resources and support team have been for you. Thanks again!

Kieran
Executive Director in VS
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Best Customer Service and Ease of Admin Stress

5,0 10 maanden geleden

Opmerkingen: Amazing and have recomended them to most non profits researching for a new crm.

Pluspunten:

The customer service is what made the decision easiest for us. Responsive and listens to every concern.Administrative heachaces are lessened with automation. The CRM integrates with many programs to reduce user entry errors on the backend.

Minpunten:

events management still needs work (9/6/23). While It is great to use and get a complete picture of the constituent, the actual designing and then the signup pages fro events is cumbersome without help.

Reactie Neon One

10 maanden geleden

Hey Kieran, Thank you so much for this glowing review! We are thrilled that your experience has been positive and that Neon CRM has helped you and your team in so many ways. Thanks again!

Megan
Chief Philanthropy Officer in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Disappointing and Financially Irresponsible.

3,0 4 jaar geleden

Opmerkingen: I wouldn't recommend Neon to anyone in fundraising. It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports. The system tracks memberships and donations and soft credits. If you wanted to take a quick snapshot of all monies that have come into your agency between those fields it doesn't have a place that it's all collected, it's broken out in separate categories. In general the system is pretty and appears to have nice capabilities. If Neon was honest from the beginning we could have gone with a cheaper option and found something that works for our agency. Now we are stuck, spending thousands on a data transfer. If you are considering Neon, don't. Read their 'comments' in their support center - eye opening. This is a dishonest company with poor support and a subpar product.

Pluspunten:

We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship. They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities. Some of them being: sent emails tracking, workflows, advanced searches, donation page is great, and having the ability to personalize the system to the user. The account profiles are user friendly and intuitive.

Minpunten:

This is a tough area. Fundamentally we struggle daily with reporting and customer service. We track our volunteers and our donors (often times they are one in the same) and we are unable to pull any data on volunteer hours in a month - it's only tracked in a month period and gives you a lump sum of hours. In general output information to pull data on is limited. Often times when we have questions or need help we will reach out to support and are simply just sent links to the support pages. Which by the time we've reached out we have already read those. Additionally we were excited about the chat function. The chat function only works when they have staff 'on', which is not often. I look daily and I've managed to chat with someone twice only in 6 months time. Support staff have poor attitudes and don't meet the need for help. When we were looking to purchase new software we specifically had needs for volunteers and donors. We were told the system would meet our needs - it does not. Now we are stuck going back to using excel spreadsheets and doing double work and unable to rely on a database that we pay for the top of the line features.

Stuart
Director of Operations in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fundraising, Event, and Contact management for Non-profit

5,0 10 maanden geleden

Pluspunten:

The built-in fundraising, event registration, and contact management features have allowed us to keep everything inside of NEON. Previously we were cobbling together data from separate systems with quite a lot of Excel exporting and importing in between.

Minpunten:

The built-in email template creation tool is powerful, but the learning curve is a little greater compared with other platforms which specialize in email marketing. After a little effort, we were able to recreate what we needed in NEON.We have not found a straightforward, built-in feature to put multiple contacts into a dedicated group for one-off purposes. It can be done, but one higher level of organization of contacts would make contact management almost perfect.

Reactie Neon One

10 maanden geleden

Hey Stuart, thank you for leaving us this thoughtful review! I think your idea around adding the ability to add contacts to a group for one-off purposes is stellar. Have you submitted that idea to our Suggestions Portal? Our team will review it and let you know if this is something we can move forward with implementing! Thanks again :)

Alexis
Director of Production in VS
Omroepen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Everything in one convenient product

5,0 10 maanden geleden

Pluspunten:

I like that there is so much information that you can log about contacts, that people can sign in, that there are websites now, that I can send out campaigns to specific groups and get helpful analytics, that we can add users rather than log into only one account, and that we can easily see who are active and inactive members.

Minpunten:

There is a bit of a learning curve in terms of nomenclature and finding what you're looking for in the global settings. Filters for finding a specific set of members could be easier, but you can get used to how it works. When I went to someone for help, I ended up figuring it out before they were able to answer it for me, which took us both a long time, so I think it is not very intuitive if support staff also have trouble figuring it out.

Reactie Neon One

10 maanden geleden

Hey Alexis, thanks so much for your review! It sounds like your org has been able to do a ton with Neon CRM, and we love hearing about all of your success! Thanks again :)