Wie gebruikt deze software?
Gemiddelde scores67 beoordelingen
- In totaal 4.5 / 5
- Gebruiksgemak 4.5 / 5
- Klantenservice 4.5 / 5
- Functies 4.5 / 5
- Waar voor je geld 4.5 / 5
- Gratis versie Nee
- Gratis proefversie Nee
Geïnstalleerd - Windows
24/7 (contact met medewerker)
- DDI System
- Opgericht in 1995
Over Inform ERP
Inform ERP by DDI System is a distribution management technology that combines daily operations with customer relationship management (CRM), e-commerce and reporting features in one system. Inform is suitable for single location distributors and multi-division organizations in both on-premise and hosted systems.
Inform helps users manage customer engagement by combining CRM with daily operations such as order entry, quoting, delivery inquiry and customer service.
Functies van Inform ERP
- Import- en exportbeheer
- Streepjescodes / RFID
De nuttigste reviews van Inform ERP
Beoordeeld op 25-5-2017
Doubled the size and revenue of my business
Opmerkingen: The people who work at DDI are absolute masters at what they do. They understand distribution and software. Frankly, they have been more like consultants to my business than just come software relationship. I knew on day 1 when was I was sitting down with the founder and CEO of this company that it would be the sort of relationship I was looking for. I have not been disappointed since.
I have been using Inform for just over one year. Within that time I have doubled the size and revenue of my business, the purchase of this software has been instrumental in achieving that.
The reduction of time spent executing every day procedures cannot be understated. This system streamlines operations to such a degree that attention can be refocused elsewhere, like selling.
The selling aspect of this system is second to none. Customer management is so well intertwined within the system. In a moment you can search a contact, know a few things about them, know what they have stopped buying from you, and translate your talent as a sales rep directly into a finished order.
Everything you quote, sell, invoice, purchase and commit is represented and fully tracked in a completely live system. This is crucial to my reporting, which is also a very easy to use part of the system.
The forecasting capability within the purchasing part of the software runs circles around systems that are easily quadruple the price of this system.
Minpunten: The old ecommerce package was not mobile responsive. Since the release of their new ecommerce, I have purchased it. It does wonders for my business, as it is completely integrated within the software. People can order their specific products from me on their phones and in seconds I have the order being picked and staged.
Beoordeeld op 9-12-2016
Comprehensive System but Room for Improvement
The DDI system is a comprehensive system that manages sales/warehouse needs very well, but everything else is sub-par to competition.
Being a comprehensive system has it's perks; it means you can use DDI for almost all parts of your company; sales, warehouse management, analytics, and even online sales are incorporated.
The strong suit of the DDI Inform ERP system at managing warehouse/ sales and analytics. He warehouse management system works very well to account for inventory, and the analytics part will tell you when certain inventory items are low and allows you to send out P/O to vendors right from the system.
The sales side of the system is also great, it’s very easy to use to type in Sales Orders and adjust pricing, etc. Compared to other sales systems we used, this is definitely one of the most comprehensive.
That being said, being a comprehensive system also has some drawbacks, and DDI as a system has room for future improvement. Luckily they do update their software with upgrades/updates throughout the year. The online sales portion of DDI could use work. As of right now, their online mobile ordering page isn't mobile-optimized, and compared to other applications designed for online sales/ mobile order taking, DDI's Mobi-Order performance is sub-par. However, I did hear from DDI that they are working on this portion to improve it, so hopefully with the updates will make the Mobi-Order more intuitive.
Another problem we’ve encountered there is little room for customization within the DDI system itself: layouts and formats of invoices, sales orders, etc are all pre-set and not easily changed. If you really wanted to change anything, DDI will bill you for special customization, which can be costly. To summarize, there is no denying the DDI system is great for warehouse/sales management, but aspects of the online/mobile department can definitely use some improvements, as this is the future of sales. Overall, a very comprehensive system that I would recommend for the wholesale & distribution business.
- Great at warehouse management
- Great for sales team management, helps track salesperson
- Good for accounting
- Analytics for sales team / product team
- Constant Updates
- Lack of customization options
- Lackluster features on it's mobile site / ordering app