Wie gebruikt eMaint?

Voor productie, facilitair management, wagenparken, dienstverleners, olie en gas, bouw, gemeenten, distributie, magazijnbeheer, gezondheidszorg, nutsbedrijven, onderwijs, voedselverwerking, verpakkingen.

Wat is eMaint?

eMaint, een CMMS-oplossing van Fluke, helpt organisaties over de hele wereld al meer dan 30 jaar om onderhoudswerkzaamheden van wereldklasse te implementeren met zijn cloudgebaseerde CMMS-oplossingen. eMaint helpt bedrijven om waardevolle tijd en geld te besparen door onderhoudsactiviteiten beter te organiseren, plannen en beheren. eMaint kan op maat worden gemaakt om te voldoen aan de exacte specificaties van elke onderhoudsafdeling en is toegankelijk vanaf meerdere locaties in meerdere talen vanaf elk browsergebaseerd apparaat.

eMaint - Details

Fluke Corporation

https://www.emaint.com/

Opgericht in 1986

eMaint-video
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eMaint - prijsoverzicht

eMaint heeft geen gratis versie maar biedt wel een gratis proefperiode. eMaint betaalde versie vanaf US$ 33,00/maand.


Beginprijs

US$ 33,00/maand

Gratis versie

Nee

Gratis proef

Ja

eMaint - implementatie en ondersteuning

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van eMaint

  • Beheer van technici
  • Factureren
  • Kalibratiebeheer
  • Mobiele toegang
  • Preventief onderhoud
  • Sleutels- en slotenbeheer
  • Volgen van servicegeschiedenis
  • Voorraadbeheer

Bekijk de volledige lijst van CMMS-software

  • Apparatuurbeheer
  • Beheer van IT-assets
  • Beheer van onderdelen
  • Beheer van softwarelicenties
  • CMMS
  • Energiebeheer
  • Faciliteitenbeheer
  • Garantiebeheer
  • Onderhoudsbeheer
  • Planning van preventief onderhoud
  • Voorraadbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van EAM-software

  • Apparatuurbeheer
  • Beheer van vaste activa
  • Bezoekersbeheer
  • Commercieel vastgoed
  • Faciliteitsplanning
  • Incidentenbeheer
  • Inspectiebeheer
  • Inventarisatie
  • Kamerplanning
  • Leveranciersbeheer
  • Preventief onderhoud
  • Ruimtebeheer
  • Voor scholen
  • Werkorderbeheer
  • Woningen

Bekijk de volledige lijst van Facility management software

  • Assets volgen
  • Beheer van technici
  • Factureren
  • Kalibratiebeheer
  • Mobiele toegang
  • Plannen
  • Predictief onderhoud
  • Preventief onderhoud
  • Sleutels- en slotenbeheer
  • Volgen van servicegeschiedenis
  • Voorraadbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van Onderhoudsbeheer software

  • Apparatuur bijhouden
  • Garanties bijhouden
  • Inventarisatie
  • Onderhoudsplanning
  • Taakbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van Onderhoudssoftware voor apparatuur

  • Herinneringen
  • Inkooporders
  • Inspectiebeheer
  • Leveranciersbeheer
  • Mobiele toegang
  • Onderhoudsplanning
  • Predictief onderhoud
  • Preventief onderhoud
  • Werkorderbeheer

Bekijk de volledige lijst van Software voor preventief onderhoud

  • Bandenbeheer
  • Beheer van onderdelenvoorraad
  • Brandstoffen bijhouden
  • Garanties bijhouden
  • Kosten bijhouden
  • Onderhoudsplanning
  • Reparatie bijhouden
  • Voertuiginformatie
  • Volgen van servicegeschiedenis
  • Werkorderbeheer

Bekijk de volledige lijst van Wagenparkbeheer software

  • Contractbeheer
  • Inventarisatie
  • Klantendatabase
  • Offertes
  • Plannen
  • Preventief onderhoud
  • Routering
  • Taakbeheer
  • Terugkerende afspraken
  • Verzendbeheer
  • Werkorders maken

Bekijk de volledige lijst van Werkorder software

Reviews van eMaint

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,2
Klantenservice 4,5
Functies 4,4
Waar voor je geld 4,3

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Geverifieerde reviewer
Customer service & operations specialist
Logistiek en toeleveringsketen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 18-12-2018

"eMaint Review"

Pluspunten: Easily interchange between searches and able to apply filters and create unique reports

Minpunten: Some times takes too long to generate the report needed

  • Bron van de reviewer 
  • Beoordeeld op 18-12-2018
David R.
Reliability Manager
Voedselproductie, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 19-11-2019

"Experinces both Good & Bad"

Opmerkingen: The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.

Pluspunten: The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.

Minpunten: I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.

  • Bron van de reviewer 
  • Beoordeeld op 19-11-2019
Geoff R.
EST III
Nutsbedrijven, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 28-9-2020

"EMaint the great"

Opmerkingen: eMaint has been able to solve the issues of record history. Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented.

Pluspunten: The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Minpunten: The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders.

  • Bron van de reviewer 
  • Beoordeeld op 28-9-2020
Kevin C.
Lead engineer
Machine- en installatiebouw, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    2 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 3-2-2020

"Very frustrating experience"

Opmerkingen: During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.

Pluspunten: Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.

Minpunten: Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.

Antwoord van de leverancier

van Fluke Corporation op 5-2-2020

Hi Kevin,

Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here.

Aine Whelan

  • Bron van de reviewer 
  • Beoordeeld op 3-2-2020
Boyd H.
Director HTM
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-10-2020

"eMaint Rated one of the Top CMMS for a Reason"

Opmerkingen: We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.

Pluspunten: Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.

Minpunten: There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.

  • Bron van de reviewer 
  • Beoordeeld op 1-10-2020