---
description: Ontdek de plus- en minpunten van KronoDesk en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: KronoDesk - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/22/customer-service/software) > [KronoDesk](/software/1003055/kronodesk)

# KronoDesk

Canonical: https://www.capterra.nl/software/1003055/kronodesk

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.nl/software/1003055/kronodesk?page=2)

> Een geïntegreerd klantenondersteuningssysteem met helpdesk-tickets en klantensupportforums in één enkele gebruikersinterface.
> 
> Oordeel: score van **4.0/5** door 6 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.0/5** | 6 Reviews |
| Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews |
| Functies | 3.5/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Inflectra
- **Locatie**: Silver Spring, VS
- **Opgericht**: 2006

## Commerciële context

- **Beginprijs**: US$ 19,99
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Argentinië, Australië, België, Canada, China, Colombia, Denemarken, Duitsland, Finland, Frankrijk, Hongarije, India, Japan, Koeweit, Luxemburg, Maleisië, Mexico, Nederland, Noorwegen, Polen en 8 meer

## Functies

- Activiteitendashboard
- Beheer van Service Level Agreements (SLA's)
- Communicatie via meerdere kanalen
- Contentbeheer
- Dashboard
- Kennisbankbeheer
- Priorisering
- Rapportage en statistieken
- Toegangsopties/machtigingen
- Workflowbeheer
- Zelfserviceportal
- Zoeken in gehele tekst

## Integraties (4 in totaal)

- Microsoft 365
- SpiraPlan
- SpiraTeam
- SpiraTest

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning

## Categorie

- [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software)

## Gerelateerde categorieën

- [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software)
- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)
- [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software)
- [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software)

## Alternatieven

1. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Freshservice](https://www.capterra.nl/software/132997/freshservice) — 4.5/5 (685 reviews)
4. [HubSpot Service Hub](https://www.capterra.nl/software/182476/hubspot-service-hub) — 4.4/5 (187 reviews)
5. [JIRA Service Management](https://www.capterra.nl/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Reviews

### "The most Diversified Help Desk Software Ever" — 5.0/5

> **Geverifieerde reviewer** | *23 december 2022* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: The diversity it has to offer. we can multitask in different direction because of this unique software astonishingly friendly GUI and surprisingly easy to use.
> 
> **Minpunten**: it should have crossed me 5 years ago :)

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### "User friendly" — 4.0/5

> **RAMSES** | *5 april 2020* | Nutsbedrijven | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: It's an excellent software and targeted all of our company needs for tracking of tickets.
> 
> **Minpunten**: Not having the ability to customize certain areas of the software to meet the company needs. And not having the ability to link to exchange server.
> 
> Excellent product; happy to be a 5 year user. Looking forward for new features.

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### "My review of Kronos" — 3.0/5

> **Zach** | *1 december 2016* | Gezondheid, wellness en fitness | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: Ease of creating tickets
> 
> **Minpunten**: The search feature, lack of usable bonus features.
> 
> It is a pretty basic ticketing system, not too difficult to learn, pretty easy to maintain.  

A few times I did have issues searching for tickets, but other than that, no real complaints.

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### "kronodesk" — 5.0/5

> **charlenea** | *20 januari 2023* | Bankwezen | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: kronodesk give support for customers to raise issues with agents
> 
> **Minpunten**: sometimes it will run slow but i think thats because so many agents are using it at work.

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### "Solid Helpdesk Software" — 4.0/5

> **Eric Bailey** | *27 november 2013*
> 
> **Pluspunten**: Good software, it is still a "young" software and I didn't get a chance to try the compatibility or how it interacts with the other Inflectra software.
> 
> **Minpunten**: I had to set up a SQL database before I could run this software and I had to contact support several times to help me past certain steps in the setup phase since I wasn't familiar with SQL server.
> 
> It provides all the functionality that is needed to run a helpdesk off of and for the tracking, assigning, and communication of problems for customers. It also provides forums and a knowledge base so customers may browse similar or the same problem and find a solution before the helpdesk is required.

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Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.nl/software/1003055/kronodesk?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/1003055/kronodesk)

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| en | <https://www.capterra.com/p/222536/KronoDesk/> |
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| nl-BE | <https://www.capterra.be/software/1003055/kronodesk> |

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