Kaseya VSA

Kaseya VSA

door Kaseya

Wie gebruikt Kaseya VSA?

MSP's die meer inkomsten en winstgevendheid willen en kleine IT-afdelingen die meer moeten doen met minder gebruiken Kaseya VSA om op afstand en gemakkelijk vanaf minder dan 100 tot meer dan 50.000 eindpunten op te schalen en te beheren.

Wat is Kaseya VSA?

Ontdek zelf waarom duizenden MSP's die op zoek zijn naar meer winstgevendheid, en kleine IT-afdelingen die meer moeten doen met minder, Kaseya VSA-software voor IT-management gebruiken om het IT-management te automatiseren. Met de oplossingen van Kaseya kunnen organisaties hun gehele infrastructuur en IT-activiteiten beheren, inclusief cloudgebaseerde, lokale, hybride, gevirtualiseerde en gedistribueerde omgevingen, allemaal vanaf één plek. Start je gratis proefversie om proactief je IT-middelen en toepassingen op afstand, eenvoudig en efficiënt te beheren en te controleren.

Kaseya VSA - Details

Kaseya

http://www.kaseya.com

Opgericht in 2004

Kaseya VSA - Prijsoverzicht

Kaseya VSA heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Kaseya VSA.

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Kaseya VSA

Datacenter management software
Audittrail
Automatische apparaatherkenning
Diagnostische tests
Energiebeheer
Gegevens importeren en exporteren
JCL-beheer
Meerdere gebruikers
Multiplatform
Naleving van Sarbanes-Oxley Act
Op gedrag gebaseerde versnelling
Systeem van kruisverwijzingen
Bestanden delen
Diagnostische hulpmiddelen
Enquêtes en feedback
Realtime chatten
Scherm delen
Sessieoverdracht
Sessies opnemen
Auditing van problemen
Capaciteitsbeheer
Compliancebeheer
Licentiebeheer
Onderhoudsplanning
Patchbeheer
Toegang en controle op afstand
Toegangsopties/machtigingen
Voorraadbeheer
Auditbeheer
Compliance bijhouden
Configuratiebeheer
Contract- en licentiebeheer
Inkoopbeheer
Kosten bijhouden
Leveranciersbeheer
Onderhoudsbeheer
Voorraadbeheer
Vorderingenbeheer
Back-up en herstel
Beheer van problemen
CRM
Dashboard
Externe toegang
Factureren
Helpdesk
Live chatten
Patchbeheer
Plannen
Projectbeheer
Bandbreedtecontrole
Baselinemanager
Controle op internetgebruik
Dashboard
IP-adressen controleren
Netwerk diagnose
Netwerklocatiebeheer
SLA-controle
Servercontrole
Uptimecontrole
Webverkeerrapportage
Aangepaste patches
Automatische goedkeuring
Automatische patchcommando's
Automatische scans
Compliancebeheer
Dashboard
Netwerkbreed beheer
Patch testen
Patch-prioriteitsstelling
Scannen op kwetsbaarheden
Toegang en controle op afstand
Waarschuwingen/Meldingen
Aanmeldingsgegevensbeheer
CPU-controle
Controle van virtuele machines
Databaseservers
E-mailcontrole
Gebeurtenislogboeken
Gebruikersactiviteit controleren
Geschiedenis bijhouden
Patchbeheer
Plannen
Beheer van IT-assets
Implementatiebeheer
Mobiele toegang
Netwerkcontrole
Patchbeheer
Realtime meldingen
Saneringsbeheer
Voor MSP's
Activiteiten van werknemers controleren
Beheer van vergaderingen
Elektronische handtekening
Externe ondersteuning
Externe toegang
Live chatten
Samenwerking
Softphone
Taakbeheer
Tijdzones bijhouden
Videochat
Webvergaderen

Reviews van Kaseya VSA

5 van 178 reviews worden weergegeven

In totaal
4.1/5
Gebruiksgemak
3.6/5
Klantenservice
3.5/5
Functies
4.2/5
Waar voor je geld
3.7/5
Rj E.
Owner
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 25-1-2019

"Great Product"

Opmerkingen: I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs. Kaseya is a must for your business. They can scale with you as you grow your business too.

Pluspunten: Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine.

Minpunten: The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great.

  • Bron van de reviewer 
  • Beoordeeld op 25-1-2019
Geverifieerde reviewer
Systems Administrator
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 17-1-2020

"The Kaseya lego kit"

Opmerkingen: We manage almost 8000 of our customers machines. On almost all servers we run monitoring to alert us to issues, like disk space problems, services not running or certain eventlogs popping up. Here the lego building part of Kaseya is obvious. You get the rough shape to help you set up, but you determine what machine needs what monitoring. You polish the whole in the right shape.
We have good security options with Webroot, Malwarebytes and Patch Management as most important parts. We have remote access when we need it and can investigate problems without having to bother users and take over the machine a few times a day. Then there's the luxury of running commands, or agent procedures as Kaseya calls them, in a heartbeat. You can automate cleanups by tying monitor alerts to commands. In the past this could take you weeks to setup and maintain properly, but that task is mostly done by Policy Management now. You setup the roles per group, do they need monitoring, antivirus, patch managent, etc, etc and Policy Management does it all. Unfortunately there is no complete coverage for all Kaseya options, but in our case it's about 80 to 90% and that saves hours and hours....
All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. What would I do.... :-)

Pluspunten: - You can build a whole lot of automation with their building blocks;
- The depth of information should cover your needs;
- New leadership has taken some time to reform the company, but is now running full speed ahead;
- The potential of venture capital is a big benefit to what they can do, if you make them see the need.

Minpunten: - Old building blocks have lived on too long (this year is supposed to be the big clean-up);
- The mix of old parts (up to 20 years old) and very recent changes in limited places is confusing;
- Support can be great, but usually takes a few days to get up to speed on technical challenges;
- Integrations of Antivirus are limited and the Kaspersky Anti Virus option will cost you a lot of time;

  • Bron van de reviewer 
  • Beoordeeld op 17-1-2020
Andrey G.
Kaseya and Server Adminsitrator
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-11-2019

"increasing helpdesk staff productivity"

Opmerkingen: -- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active remote support
Establish monitoring and maintenance necessary for new and existing clients
Monitors Server Windows Operating System performance and takes action to resolve problems
Monitors the Microsoft Exchange Service and resolved any issues regarding the email systems
Monitors Workstation Windows Operating System performance and escalate actions
Monitors network Devices status and performance and escalate actions
Monitors Storage Devices health and takes action to resolve problems
Monitors VMware Infrastructure performance and takes action to resolve problems
Prepare and present service and monitoring reports to management regularly
Documents problems and resolutions on production servers
Completes scheduled audits and provides reports to customers periodically

Pluspunten: Kaseya is one of the best RMM (Remote Monitoring and Management) tools in the market
we have moved from REACTIVE to PROACTIVE and now we are moving to SERVICES
related to "Service Management Maturity model"
thanks to Kaseya we achieved
1. Analyze trends
2. Set thresholds
3. Predict problems
4. measure applications availability
5. Automate (highly appreciable when you handle hundreds of devices)
6. Mature Problem Configuration, change, asset and performance management
7. Increase Security in multiple layers
8. Manage the entire Windows updates process
9. Remote Control
10. Compliance and audit Reports

Minpunten: unfortunately using kaseya core modules, it is not stronger to manage network devices

  • Bron van de reviewer 
  • Beoordeeld op 1-11-2019
Alexander B.
Project Manager
Vastgoed, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 10-5-2019

"A powerful engine marred by lazy, ongoing GUI problems"

Opmerkingen: We took on Kaseya largely for remote control of clients and Windows/Office patching. We quickly made use of its Agent Procedures and reports modules and then continued on, slowly integrating module after module.

Pluspunten: Many powerful modules:
- I would not even consider Windows patching without Kaseya: it is granular, easy to use, pretty complete
- Agent Procedures and Policies allow enormous customization in what you can do - practically any script you can think of can potentially be run through here
- LiveConnect is smooth and fast and provides a wealth of tools
- Reports, Alerts, and Audit modules are clear (once understood) and provide tremendous detail and customization

Minpunten: Persistent, unfixed, obvious GUI issues spanning years and years after being reported:
- screens not refreshing;
- inconsistent filtering;
- misleading word choices in scheduling boxes;
- selecting multiple is a chore;
- "View" is powerful to *use* but clumsy and unwieldy to *manage/administer*
The way installation packages are created is terrible. If you have more than about a dozen OUs, you will see what I mean: you must create a new install package for each OU. We have 90. EVERY ONE OF THEM must be updated every time there is a new Kaseya client release (about four times a year). There should be one package that asks the user its OU based on a database that IT sets up. Kaseya Anti-Virus and Kaseya Anti-Malware (which we used to use) frought with problems, in accurately reporting what was out there & in reliably installing or uininstalling packages. KAM in particular was so broken it caused us to dump the entire thing and switch to Webroot (though the Webroot integration module is a bad joke: it looks like an alpha product, nowhere near beta). Patch rollback is difficult and usually impossible (though this may not be Kaseya's fault).

  • Bron van de reviewer 
  • Beoordeeld op 10-5-2019
Charles F.
IT Security Manager
Directiekantoor, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 23-7-2019

"Kaseya VSA - Not just for MSPs"

Opmerkingen: Kaseya VSA has helped me overcome hurdles with outdated software, missing updates, and deployment of new software. I used Kaseya to locate which devices are using old version of Office and using Windows version XP, 7 and and 8 and 8.1. This has helped me in the process of updating all of our devices to the newest Office and Windows 10.

Pluspunten: Kaseya VSA is not only for MSPs, but for anyone who needs help managing their assets in the office and in the field. I'm the IT Security Manager with all the hats in the IT world at a large confectionery broker. I manage over 250+ devices on my own, with the help of Kaseya VSA. I could not do my day-to-day job without Kaseya VSA.

Minpunten: I'm not a fan of the app as the functionality seems to be spotty. Right-clicking the client app sometimes brings up a menu, and sometimes it only offers a simple selection of "Refresh". This is my only gripe in the 3 years I've been using this product.

  • Bron van de reviewer 
  • Beoordeeld op 23-7-2019