Wat is Kaseya VSA?

Ontdek zelf waarom duizenden MSP's (Managed Service Provider) die op zoek zijn naar meer winstgevendheid, en IT-afdelingen die meer moeten doen met minder, Kaseya VSA-software voor IT-beheer gebruiken om het IT-beheer te automatiseren. Met de oplossingen van Kaseya kunnen organisaties al hun infrastructuur en IT-activiteiten beheren, inclusief cloudgebaseerde, on-premises, hybride, gevirtualiseerde en gedistribueerde omgevingen, allemaal vanaf één plek. Start je gratis proefversie om proactief je IT-middelen en toepassingen op afstand, eenvoudig en efficiënt te beheren en te controleren.

Wie gebruikt Kaseya VSA?

MSP's die meer inkomsten en winstgevendheid willen en kleine IT-afdelingen die meer moeten doen met minder gebruiken Kaseya VSA om op afstand en gemakkelijk vanaf minder dan 100 tot meer dan 50.000 eindpunten op te schalen en te beheren.

Kaseya VSA-video
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Twijfel je over Kaseya VSA? Vergelijk met een populair alternatief

Kaseya VSA

4,0 (191)
Kaseya VSA
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
107
27
3,6 (191)
3,7 (191)
3,5 (191)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
US$ 29,00
maand
Gratis versie
Gratis proefversie
58
7
4,6 (1.825)
4,6 (1.825)
4,4 (1.825)
Waarom krijg ik dit te zien?

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Reviews over Kaseya VSA

Gemiddelde score

In totaal
4,0
Gebruiksgemak
3,6
Klantenservice
3,5
Functies
4,1
Waar voor je geld
3,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
RJ
RJ
Owner in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Product

5,0 4 jaar geleden

Opmerkingen: I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs. Kaseya is a must for your business. They can scale with you as you grow your business too.

Pluspunten:

Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine.

Minpunten:

The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great.

andrey
Kaseya and Server Adminsitrator in Colombia
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

increasing helpdesk staff productivity

5,0 3 jaar geleden

Opmerkingen: -- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active remote support
Establish monitoring and maintenance necessary for new and existing clients
Monitors Server Windows Operating System performance and takes action to resolve problems
Monitors the Microsoft Exchange Service and resolved any issues regarding the email systems
Monitors Workstation Windows Operating System performance and escalate actions
Monitors network Devices status and performance and escalate actions
Monitors Storage Devices health and takes action to resolve problems
Monitors VMware Infrastructure performance and takes action to resolve problems
Prepare and present service and monitoring reports to management regularly
Documents problems and resolutions on production servers
Completes scheduled audits and provides reports to customers periodically

Pluspunten:

Kaseya is one of the best RMM (Remote Monitoring and Management) tools in the market we have moved from REACTIVE to PROACTIVE and now we are moving to SERVICES related to "Service Management Maturity model" thanks to Kaseya we achieved 1. Analyze trends 2. Set thresholds 3. Predict problems 4. measure applications availability 5. Automate (highly appreciable when you handle hundreds of devices) 6. Mature Problem Configuration, change, asset and performance management 7. Increase Security in multiple layers 8. Manage the entire Windows updates process 9. Remote Control 10. Compliance and audit Reports

Minpunten:

unfortunately using kaseya core modules, it is not stronger to manage network devices

jacob
owner in VS
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Terrible support, worse customer service

1,0 6 jaar geleden

Opmerkingen: We paid for the 25 licenses up front and paid for the "on boarding" which they promise 8 hours of training on how to use their software. The Tech that did the on boarding had problems doing anything and said it was bug in the current system and the fix would be out in 3 months he would give us a credit and re-do the onboarding when the problems were fixed. we never heard from him again, we did not use the software as we were never showed how to use it and got next years bill on my cc and called in and spoke to a supervisor who refused to give us any kind of credit and said onboarding hours expire. So we tried using the software ourselves and called support for help. They literally just email you the link to the general help page and say figure it out or you were supposed to learn this in the onboarding (which we never got). So after calling the supervisor and telling him we have a client that is waiting for something we need their help to get it done in their software so we didn't have to manually remove a user & program to the 50+ computers we had added that week or we were leaving Kaseya. The supervisor promised to have support call us and help us with what we needed, would get us the promised credit & would have us re-do our onboarding. Except support never called us and when we called them they said they couldn't do anything but email us links. we have not gotten the credit or a response from the supervisor and the 8 hours of onboarding they promised us & that we paid for we get 2 hours instead. So if you want support they will just email you a link and say figure it out which is fine sometimes but when you need something right away and don't have time to read 50+ pages. Customer service promises the world but has 0 follow through (and yes I have all their promises in writing they don't care) the software is extremely slow and takes 1-2 minutes to load each page. (we have a 50/50 connection) you can host the software on your own server as they list the hardware requirements of a P1 (yes Pentium 1) 2.4ghz 166 fsb 4 gb of ram and 10gb of hard drive space. with requirements that low you would think their software would run fast. the licenses are expensive over $6.50 a month per computer considering they have no templates, no support, no best practices guides, nothing but instructions on how to setup massive amounts of worthless features but very little actual useful features.

Pluspunten:

their initial sales pitch was good and convinced us to buy it.

Minpunten:

terrible customer service, NO Support, slow, lousy features for the price

Char
VP Sales & Marketing (Corp Pres) in VS
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Manage all devices everywhere easily

5,0 4 maanden geleden

Opmerkingen: We are now able to use all our tools under one umbrella; VSA, BMS and IT Glue seamlessly interact with each other making this a great asset to keeping everything fast and organized.

Pluspunten:

The automated workflow rules allow for easy ticket management. We are able to manage all devices/endpoints on one app.

Minpunten:

Getting from an agent to Live Connect is a big laggy in time to connect.

Geverifieerde reviewer
Chief Business Development Officer in Maleisië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Solid RMM

5,0 3 jaar geleden

Pluspunten:

Kaseya just scaled up on my number of end points without any issue over the years. It is stable and I hardly face any issue with the agent stability as I have bad experience other RMM that keep needing reinstallation of agent and etc. Kaseya also offers a huge range of solutions ranging from DRaaS, Network Monitoring, Ticketing and security to choose from that integrates nicely inside the RMM.

Minpunten:

Nothing much except the price is a bit steep but I guess you have to pay for solid software.