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Easy setup of new clients, projects, tasks and hourly rates. Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices.
User interface is confusing for most new users. A lot of the information shows on the lower half of the screen which is non-intuitive and creates confusion.
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Powerful time and project tracking features
Opmerkingen: universal aggregate timeslip entries by project/client across all employees is amazing. the generated reports are powerful. I am very pleased with Function Fox!
Pluspunten:
the deployment of FunctionFox in our office was the quickest seamless deployment i have every had for any SAS
Minpunten:
cryptic way that project tasks as found. User has to go into projects tab to find the global project tasks. The "Project>Manage" Tab only allows end user to see one project at a time. i would have expected to see all projects.
Reactie FunctionFox
2 jaar geleden
Hi Adam, Thanks for taking the time to provide this review. I'd love to send you a little something in the mail. Is this the same Adam B from Vernon, BC? With Gratitude Corina
Eerder overwogen alternatieven:
Excellent product, works well, does what we need
Opmerkingen: What a great product, it's simple, it works well, and has never failed to do what we need. The sales and onboarding process was done very well and I felt taken-care of the entire time. I highly recommend this for time-tracking.
Pluspunten:
I love the level of detail I can drill-down to with timekeeping. Once we set up our project templates and task list template, creating new projects was a breeze. Time tracking takes a couple clicks and the records everything we need to know to bill clients and run payroll. It's not overly-complicated either. It's simple and it does exactly what it needs to do.
Minpunten:
Everything is so malleable within the system, so anything that annoyed me about the program I have been able to change - I love everything about it, I have no complaints!
Reactie FunctionFox
2 jaar geleden
Thanks so much Jaydra! 10/10. So pleased it's worked out so well for you. Thank you for taking the time to share a review. We appreciate it!
Limited Use Cases, I Would Go Elsewhere
Opmerkingen: We use this tool to track projects and our task/actions with for our clients. It does neither well. The tool is very bulky and not a great interface. It does not make tracking tasks easy, and managing my teams hours isn't a fun or easy task due to this tool
Pluspunten:
If you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing.
Minpunten:
Pretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc.
Reactie FunctionFox
4 jaar geleden
Thank you for your honest feedback. We're sorry to hear that this has been your experience and would like to make it right. Please provide your company details as we'd love to give you a refund/credit on your account given your dissatisfaction. Please contact me directly - Corina Ludwig - President of FunctionFox - [email protected] - 866.369.8463 ext 100
Nothing in life is perfect... But FunctionFox is pretty darn close
Opmerkingen: Before, we had to collect time per client, project and task manually from consultants every week. And then compile those time reports into a collective spreadsheet. It was like pulling teeth. But with FunctionFox, all we need to do is simply track time for users in the platform, and then export a .csv spreadsheet. It's ridiculously simple and easy – and we love it.
Pluspunten:
What we like most about FunctionFox is the ease of use. It's user-friendly, pretty self-explanatory, and it has a ton of features that would come in handy for a variety of businesses. For us, specifically, time tracking by project, task and client are super important because that's how we report our time to our clients. Prior to FunctionFox, this was a daunting task and caused many stress headaches. Now, it's simple, quick and painless.
Minpunten:
There's nothing we liked least, per se. There is a feature we wanted but wasn't exactly available. When we have a certain number of hours to use per a monthly retainer, we sometimes carry over unused hours on that retainer to the next month. There was no way to track those hours as they add up, yet not go over a certain limit.
Reactie FunctionFox
2 jaar geleden
WOW! So wonderful to hear Ashley. Thank you! :) With Gratitude.
Eerder overwogen alternatieven:
Feedback regarding Function Fox
Opmerkingen:
I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly. The samples and tutorials were great and made the learning process kinda fun.
FunctionFox's support team are exceptional at responding to our questions and reply promptly with detailed user friendly instruction on how to take full advantage of the powerful tools and functionality. Deciding to use FunctionFox in our face paced graphic design company was a great decision. It helps us spend more time on being creative and less time retyping project names, task names, design rates etc.
Pluspunten:
The software is designed with the creative industry in mind. You can set up project names, common tasks with specific hourly rates. When it comes time invoice a project I no longer have to request time sheets from staff. I just log in to the software, select the project name within the appropriate dates and all of the information that I need is presented quickly and efficiently which makes invoicing easy.
Minpunten:
I can honestly say that I cannot find anything wrong with this software.
Eerder overwogen alternatieven:
Great Product Great Staff
Opmerkingen: My experience with function fox has been great. I've found the support from the company very responsive and the product
Pluspunten:
The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn't recommend it more.
Minpunten:
I wish the invoice ad report side was a bit more customizable but a very minor comment.
Reactie FunctionFox
2 jaar geleden
Thanks so much Lukas. Such kind comments. We enjoy working with you.
Eerder overwogen alternatieven:
User Review
Pluspunten:
Like the Category Calendar view the best to gain a quick reference of the overall picture of tasks for a given month.
Minpunten:
Under the To Do List, would prefer to see the Upcoming Actions in order with the next one coming due. Scrolling to the bottom to see the next action(s) due is annoying.
Reactie FunctionFox
3 jaar geleden
Thanks for your kind comments Lynn. Are you from Chicago? We have a few Lynn P's using FunctionFox and we'd love to chat with you about the to do list actions. Thanks for your review & Feedback.
Using FunctionFox in a small college marketing department
Pluspunten:
I love how much functionality and detail I get with FunctionFox. It has enabled workflow and increased our productivity and brand consistency so we can prioritize the most strategic, outcome-oriented projects. I love that campus users all go to a single link to request work. I cannot imagine going back to an email-based request process or a lower functioning project management system.
Minpunten:
The learning curve was high and hard for some. The dashboard is not as intuitive in some places as we would like.
Function Fox Review-Satori Member
Opmerkingen: We needed something that combined timesheets with our project management system. FF worked well and helped solve that problem.
Pluspunten:
It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.
Minpunten:
I wish it had more colors, it's a little blah and grey and boring.
Greatest Product we've run across at any price.
Opmerkingen: Very helpful. Response time impeccable.
Pluspunten:
Simplicity. Easy to teach and get running with staff.
Minpunten:
Wished it had financial management tools so it was a one stop business management tool.
Reactie FunctionFox
11 maanden geleden
Thank you so much for taking the time to leave such a wonderful review! We appreciate you. With gratitude, FunctionFox
Easy to use
Pluspunten:
Ease of use and adoption from employees.
Minpunten:
Lack of innovation. Lack of integration with other software.
Reactie FunctionFox
2 jaar geleden
Thanks so much for the kind review Paul. Is this the same Paul K in Long Valley? I'd like to mail you a little something to say thanks.
Customer Service is worth its price in gold
Opmerkingen: Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!
Pluspunten:
Easy, accessible, and allows us to manage the billable and nonbillable hours for our agency in a snap.
Minpunten:
Just our lack of knowledge of what else could serve our agency better, but we are learning!
Reactie FunctionFox
2 jaar geleden
Thanks for your kind comments Margaret - we truly appreciate it and your ongoing support.
Great software for our needs
Opmerkingen: very positive. They have great and friendly customer service too!
Pluspunten:
It has quite robust reporting options, which helps us keep track of hours on projects.
Minpunten:
It takes some getting used to, there are a lot of features and it's a little tough to find them all at first
Reactie FunctionFox
2 jaar geleden
Thanks so much for your kind review James! We truly appreciate it.
It won't make you lunch, but it does everything else.
Opmerkingen: We use Function Fox to keep track of our team's time and to quote future projects. The reporting gives us insight into areas we need to improve or quote differently. The system provides us with a big picture view of our workload along with the granular data for digging into the details. So far, I haven't found anything it cannot do, except make me lunch. :) To make the most of the software, I think it's wise to have a dedicated project manager on staff, although our designers embraced it fairly quickly and enter their own actions and other data.
Pluspunten:
Function Fox provides several ways to track time, so designers have their choice of methods. Even though we don't use it like we should (we're hiring a project manager soon), the Gantt charts are awesome for planning out a project and adjusting schedules as needed. I don't have to train my designers how to use it; Function Fox provides one-to-one live tutorials.
Minpunten:
The user interface is not as user-friendly or aesthetically pleasing as some of the other products.
Powerful and works well
Opmerkingen: I went from manually compiling labor from paper timecards, which was difficult for me to keep on top of and employees didn't do as good a job as they should have with their timecards. Switching to FunctionFox instantly brought an about face. The monthly cost is more than offset by the time I save in the office, not to mention all the things that were not getting billed on the old system. I can't recommend it enough, even for very small businesses. The system is very powerful, but I just use the basic features.
Pluspunten:
The software has finally freed me from the nightmare that is paper timecards. It's much easier to track labor hours and details on projects.
Minpunten:
It's not always intuitive to find and use features that I don't regularly use, but if I get stuck, the support is always very good and they are quick to answer the phone.
Reactie FunctionFox
3 jaar geleden
WOW! thanks for the kind feedback Frank. we appreciate your review and kind details.
Excellent Time Tracking Software
Opmerkingen: The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.
Pluspunten:
Software is easy to use and show staff how to use
Minpunten:
I do not currently have anything that I do not like
Simple. Powerful.
Opmerkingen: Fantastic. The software is as perfect as it gets. Their developers listen to you (I've only needed to contact them once in 20 years).
Pluspunten:
The thing about time tracking is that it can be a huge pain. TimeFox removes so many barriers... it's as simple as I can imagine it being. And that's what matters most. More features mean more complexity. This software tracks your time very very well. You can track time with a start/stop stopwatch function, enter it manually, duplicate previous entries... even across days. It's very easy to use so you don't waste time while tracking your time.
Minpunten:
It might be limiting or expensive for some, but I have found it
Function Fox functionality
Opmerkingen: I like how user friendly it is to use. How easy it is to run reports.
Pluspunten:
I like how there is little effort to enter the information and how it keeps a record. Easy to produce reports.
Minpunten:
There is nothing to dislike. I like all features this product offers.
Very User Friendly
Opmerkingen: This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.
Pluspunten:
This website is Web based so it's easy for everyone to access and stay connected. Very good customer service.
Minpunten:
I do wish it was a little easier to customize the reports on my own.
Reactie FunctionFox
5 jaar geleden
Thanks Donna for your kind words. Always a pleasure to work with your team.
Great software, perfect for agencies and consultancies
Opmerkingen: It's great. I'm very happy with the system and customer service.
Pluspunten:
Easy to use, great reporting, clean interface.
Minpunten:
Inability to completely delete past projects.
Reactie FunctionFox
3 jaar geleden
Hi Jake. Thanks so much for your kind review. We'll be sending you a little thanks in the mail.
Irma
Opmerkingen: Great experience, saved on time.
Pluspunten:
Friendly use all the employees have no problem using it....
Minpunten:
Yes, interact with accounting program....
Reactie FunctionFox
3 jaar geleden
Thanks Irma for your kind review. we appreciate it and enjoy working with you.
Love the task assignment feature.
Opmerkingen: We love the features of FunctionFox. The program has worked flawlessly since we got it, and on the rare occasion we got stuck on a feature, their staff was very knowledgeable and helpful.
Pluspunten:
The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.
Minpunten:
As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.
Loyal customer
Opmerkingen: I have appreciated the simplicity of the product and the ease of use for my consultants.
Pluspunten:
It has stayed true to its purpose; maintained its convenience and ease of use; is very dependable; doesn't require ongoing maintenance upgrades and then the need to re-learn how to use the software.
Minpunten:
I wish it was just a little less expensive since I only use the Time Tracking and Reports features.
One of the easiest decision to help me focus on my work instead of the managing part.
Opmerkingen: Easy to use and the FunctionFox team is always there to help me quickly.
Pluspunten:
Time tracking and invoicing is really easy ! The weekly hours motivates me.
Minpunten:
Nothing for now I'm really happy with the product.
Foxy on FunctionFox!
Opmerkingen:
When I started at Keystone Click, BrightPod was their PM software for web development...not the right platform for the agency, as:
-Projects were being delivered late and over budget
-Resources were consistently over allocated
-UX was too busy/confusing
-Reports were confusing/lacking
-Workflows (templates) didn't work for us
-Accountability in getting work done within scope/budget and on time did not exist
I researched other platforms and narrowed it down to three: FunctionFox, Function Point, and Paprika. In the end, we determined FunctionFox was the best solution, and it's made my job so much easier. Within 3 months projects were on-time/under budget, and I could not have turn things around so quickly without FunctionFox!!!
Their account reps are top notch. They are ALWAYS there when I need them; whether it's for advice on best practices, random questions, or reminding me how to find an employee's availability to work on an urgent request. Some days I don't know what I would do without them!