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Over Checkfront

Centraliseer reserveringen, beheer je voorraden online, verwerk betalingen en krijg uniforme toegang tot toonaangevende distributiekanalen.

Meer informatie over Checkfront

Pluspunten:

Can do everything you can imagine. Ideal solution for complex booking questions.

Minpunten:

Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality.

Beoordelingen van Checkfront

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,6
Functies
4,1
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,3/10

Checkfront heeft een totaalscore van 4,5 van 5 sterren op basis van 315 gebruikersreviews op Capterra.

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Reviews filteren (315)

Nick
Nick
Owner in Australië
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Checkfront review by Cairns Holiday Homes

5,0 6 jaar geleden

Opmerkingen: Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations.

Pluspunten:

The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out.

Minpunten:

Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems. So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation.

Brenda
Director in VK
Vrije tijd, reizen en toerisme, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very responsive customer care

4,0 3 jaar geleden

Opmerkingen: Very positive experience with Checkfront - nothing seems to be a problem, always supportive response from Support staff. Really very happy with product and overall support.

Pluspunten:

The software has many really useful functions e.g. waivers; group waivers; integration with Xero. The developements in terms of the calendar and manifest are great improvements but little tweaks in layout would declutter the view. Some of the details functionality is brilliant - often not easy to find how to do something but just ask the Support folks and they usually have a very neat solution to offer. The customer support is fantastic, so responsive and are very wiling to take a suggestion/issue back to the developers.

Minpunten:

Find the Inventory calendar a bit cluttered and the mobile app could be done with a little refinement in terms of daily manifest. Integration with Xero needs a little refinement - would be excellent if an admin could choose which Payment Methods are integrated, at the moment every transaction creates a Xero invoice which is not always appropriate (e.g. gift vouchers, cash, face-to-face card payments) so there can be quite a bit of voiding in Xero to correct position. The Partner Accounts are too restrictive for the way we work with our partners so we had to provide User accounts to provide the functionality.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: GetApp

This is the worst software I have ever used

1,0 2 jaar geleden

Opmerkingen: Checkfront is, honestly and truly, the worst product I have ever used. Unfortunately our company requires it.I truly dislike every aspect of using Checkfront. As bad as it is for the customers and guides, the backend administrative side is even worse. Everything you'll want to do to set up tours will take at least three times as long as you expect. You'll be making frequent contact with customer service when the product fails. And even with all that work, it still lacks extremely basic functionality.

Pluspunten:

Customer service is generally helpful when the software or back end service fails. Unfortunately I need to use this a lot.

Minpunten:

The user interface and user experience is entirely nonsensical. The most basic, basic thing a guide needs is to check in guests on a tour. Checkfront doesn't even show the guide how many people are on the tour. It doesn't alphabetize the guests, so the guide has to search through a list of randomly sorted names every time a guest comes in. Many guides in our company have refused to use Checkfront at all, and simply don't check in the guests. Many customers show up on our tour without booking, because they said they couldn't figure out the Checkfront booking system. How many customers and how much money have we lost because of the Checkfront UI? We'll never know.

Reactie Checkfront

2 jaar geleden

Hi there, We're sorry to hear you are having a frustrating experience and appreciate you bringing this to our attention. We take feedback seriously and are confident that our support team can help with most of the points you referenced. We've recently attempted to get in touch with you - if you are interested in resolving these issues, please contact [email protected]. The anonymity of this review prevents us from being able to reach out directly. Warmly, Natalie @ Checkfront

Jeremy
Owner in Indonesië
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Best small-medium hotel booking system I've come across...

5,0 5 jaar geleden

Opmerkingen: Bookings for different room types, transport and activities is made easy through using Checkfront. I dont have to worry about double bookings and I know exactly who's coming in and out of my resort, even when I'm not there. My staff find it easy to use and we are able to amend things quickly and easily. For the customer it's also very clear to book what they are looking for.

Pluspunten:

Ease of navigation and clear information layout especially on a laptop.

Minpunten:

Sometimes find a few features a little tricky to get my head around on my own but that doesnt matter because the customer support is amazing and they always find a solution.

Reactie Checkfront

5 jaar geleden

Hey Jeremy, thanks for your positive feedback! Happy to hear that you're enjoying using all the many features we provide and that Checkfront has made bookings easy for you. We're always happy to assist should you need anything :)

Shane
Owner in VS
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Customizable reservation system

5,0 3 jaar geleden

Opmerkingen: Very very good customer support team

Pluspunten:

Checkfront allows us to customize our reservation system to fit our specific business needs

Minpunten:

There is a definite learning curve to using this product.

Reactie Checkfront

3 jaar geleden

Hi Shane! Thank you for your review :) We appreciate it! Your feedback on getting started is going to be shared with our teams. Thank you again for choosing Checkfront!

Chalets
Reception in Canada
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

wonderful software!

5,0 3 jaar geleden

Opmerkingen: It is the first sofware that is really easy to use and understand. I know IQWare, Crystal, Otello, FileMaker and another one I don't remember but this one is the best for our needs.

Pluspunten:

The help support online. Chat with somebody to help you with a problem is really really good.

Minpunten:

Some issues for dates that we don't want check-in and check-out but finally was fixed lately.

Reactie Checkfront

3 jaar geleden

Hi there, Thank you for your honest review. We appreciate the time you took for this :) We are happy to hear that our Support team has been helpful and that you were able to move forward with your Check-in/out dates. Thank you, again for choosing Checkfront :)

Monique
Property Manager in Canada
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Easy to use and customize

5,0 vorig jaar

Opmerkingen: Excellent. Easy to use and customize.

Pluspunten:

Being able to adapt for our individual needs

Minpunten:

Our pricing plan is excellent with Checkfront. But I recently received notice it was going to increase significantly. This is very disappointing. If we utilized of the abilities of the program I would pay more but we use a very minimal amount as I do most work in house. The program is great though.

Reactie Checkfront

vorig jaar

Thank you for sharing your review with us, Monique! Best, - Tasha B.

Andrew
Andrew
Tourist Guide in VK
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Everything you need as a guide

5,0 6 jaar geleden

Opmerkingen: Checkfront allows me to have a customer website to take bookings but also the ability to take bookings and payments from a variety of other sources and manage them all in one place.

Pluspunten:

Checkfront allows you to set up a tour guide website relatively quickly without the hassle of knowing how to code. Although the designs are limited they are perfect for displaying tours available for your clients and making it easy for them to check availability and book tours. The backend system is what makes this powerful, allowing me to manage my tours whether they were booked through the site or via agents.

Minpunten:

Some of the set-up if requiring special options is rather complicated but the help notes are clear and comprehensive. It is just a matter of persevering and checking to make sure you've got it set up right.

Scott
Scott
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: GetApp

Awesome, simply awesome

5,0 8 jaar geleden

Opmerkingen: I book over a hundred volunteers each year and it's a one-person show here. I don't know how I did it before CheckFront, I really don't. So many steps are now automated for me and it's a breeze to keep track of bookings. I use notifications a lot to send volunteer handbooks, orientation videos and other important documents that I used to have to track and send manually. What a relief to be done with that and to be using notifications instead.

Pluspunten:

I am able to integrate nearly my entire workflow in one place from reservation to payment, notifications and more. For me, it just works.

Minpunten:

Can't think of anything off hand. If it could take my volunteer application as well, that would have 100% of my work in one package.

Louise
Louise
General Manager in Canada
Geverifieerde LinkedIn-gebruiker
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good All Round Payment Solution

5,0 6 jaar geleden

Pluspunten:

The ability to embed the purchase screens into our website, so customers do not need to visit another site to make a purchase. Option to connect Tripadvisor system to our items in Checkfront. Connectivity with our games software. Generally the over connectivity to other systems we work with.

Minpunten:

Reporting... there lots of report options, but I do not like how you set these up by having to select columns and then this is saved for everyone. Good that you can download to excel but would be nice to have some editing function within Checkfront

Dylan
Red Star Guy in Australië
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Checkfront Has Changed The Game

5,0 6 jaar geleden

Opmerkingen: Overall our experience with Checkfront has been hugely positive. The support provided by the team throughout the customisation process was always fast, easy to understand and tailor made for me.

Pluspunten:

After operating our business for years without an online, pre-paid bookings system we had no idea of the positive impact Checkfront would have, not just for our business but for our lives. Red Star Music is a recording studio and rehearsal spaces and there was initial concern that introducing this type of system would 'scare away', deter or frustrate existing customer but to our surprise, the feedback has been overwhelmingly positive. It has been a win/win situation for everyone. Pros for customers: * No longer have to rely on getting in touch with us to book and check availability. * No longer have to request invoices. * Checkfront with the addition of digital access to the spaces means we are able to be open 24hrs a day, 7 days a week. Pros for us: * Protection from financial losses due to people not showing up for bookings, cancelling last minute and refusing to pay. With Checkfront's pre-paid system and our compulsory terms of agreement, the responsibility is placed entirely on the customers to organise themselves. * Protection from human error during the bookings process (on our part). * We are now open 24hrs/7 days a week and no longer are required to have onsite staff members collecting payment whenever there are bookings. * We have more time to focus on other aspects of the business and our lives rather than having to be on call around the clock. Our phones are very quiet these days and we have more bookings than ever.

Minpunten:

Understanding that our needs are fairly complicated when it comes to a customised bookings system, there are really only a few very minor things: It'd be nice to be able to set a rule that a certain time slot booking can only be booked when another before it is in place. For example - we'd like to run a 2hr discount session from 9-11pm as a gap filler on week days but we only want customers to be able to book that session if a 5-9pm session is already booked so that we aren't blocking a potential 4hr 7-11pm, higher value session. Does that make sense? No biggie though! There are a couple of things with the mobile app however: 1. If I'm away and I want to check tomorrow's bookings on my phone to see whether I need to be there or not, I can open the app and see in the list of customers from earliest to latest (top to bottom), but I have to tap into each individual customer to see what time they are actually booked, making it difficult for me to get and overall visual of how I'm going to organise the day, hire gear etc. 2. I often want to be able to contact customers when I'm away to give them instructions but there doesn't seem to be any way for me to access contact details, phone/email for the bookings in the mobile app. Being able to tap copy their phone numer and send a quick text would make life much easier.

Lucy
Director in Nieuw-Zeeland
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great System & Exceptional Service for my Rental Business

5,0 6 jaar geleden

Opmerkingen: That said considering Checkfront is relatively inexpensive for what they offer and it's not a custom built program I can't really fault them. Some people complain about various needs not being met but unless you want to pay big dollars for a custom package you can't expect to have all your wish list met. I'm in the processes of resolving this by having my developer use Checkfront's API to integrate into my website. One of the things we're doing is adding Delivery and Collection as a separate step in the booking process. We've been very happy with Checkfront. I can't even imagine trying to run my business without them.

Pluspunten:

I have used Checkfront for five years and the service has always been outstanding. They always reply very quickly to my emails. I've phoned them a couple of times but really there's no need to phone as their email response is so good. It also means you have a record of what's discussed. Having an inventory based rental system that allows my customers to book online and keep stock updated keeps me ahead of the competition. I love the customised notifications that are specific to the items booked. The free add-ons are amazing. Being able to link to my accounting software makes life simple.

Minpunten:

You have to keep a very close eye on products being returned. If something isn't returned it's very easy for it to "fall off the system" if it's not noticed on the due date. It would be good to be able to scan items back in or at the very least for the item to remain on the desktop until it's been checked off. I understand Checkfront are working on this. The only other concern for us has been that delivery and collection has to be booked as an actual item and not offered at Checkout. Our customers are confused by this no matter how many prompts we add. I believe it's because customers are used to an online retails experience where it is common practice for Delivery to offered after items have been selected and you are at the final stages before payment.

Anne
Owner in Canada
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy-to-use booking software made in Canada

4,0 6 jaar geleden

Pluspunten:

The software is easy to use for clients and staff alike. As a result, we spend less time answering emails and the phone as people book themselves in. I also love that the company is based in Canada, and that the team is very responsive and the software is constantly developed. There is an affordable option if you just wanted to get started with booking software that does not break the bank.

Minpunten:

A few very specific things would be great to straighten out. For example, we offer 2 different overnight tours - the 2-day Seal Cove Adventure and the 3-day Cape Chignecto Adventure. We cannot run those tours parallel or overlapping - it is either one or the other -, so we set the availability to 0 by hand in the inventory the other tour every time an overnight tour gets booked. This way, however, we also have to block out the day before to ensure no overlapping tour gets booked even though in reality the date is available as the last day of a potential trip that starts earlier. It's not a huge impact, but we might loose a few bookings to this. Also, we cannot accept single bookings for tours where nobody else is booked on yet as we require a minimum of 2 guests for any tour to run. We have set the booking form (at least for the overnight tours) so that the field 'Adults' is automatically filled with the number 2. We do, however, accept single bookings if other people are booked on already, and we also would accept a pair of Adult/Child as a minimum. I wonder whether there is a way to streamline this.

Chris
President in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Checkfront = Next Level

5,0 6 jaar geleden

Opmerkingen: Checkfront affords is the ability to automate so much of the reservation process that not only do we have extremely organized and fluid interaction with customer’s reservations but we can streamline so many other elements of our system such as housekeeping as well.

Pluspunten:

Multiple configurations allow us to customize our back and front facing reservation database even though we are not a traditional hotel. Support is usually very detailed and forward thinking. If what we want can’t be accomplished, we always get good insight on workarounds and temporary solutions, that sometimes work better than what we had planned. CF constantly works to improve itself. We get monthly updates that bring new funtctions and extension platforms into the mix. It’s about 75% of the way to eliminating the rest of our internal support platforms - loyalty rewards, staff scheduling, & customizable customer profiles are the remaining topics we’d like to see incorporated into CF.

Minpunten:

We hold little hope that our feature requests will ever be developed. Configuration on the backend comes with a significant learning curve. One can get lost in the labyrinth of configuration options. I understand it’s necessary for all the functionality on the front end but if hotels are configuring this themselves, the labyrinth could be a little less complicated (topics re: parameters, & alias are very confusing).

Craig
Owner/Captain in Amerikaanse Maagdeneilanden
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My Experience with Checkfront

4,0 5 jaar geleden

Opmerkingen: I operate a charter yacht in the USVI. Checkfront is my booking calendar if record. I use it to manage availability, and as a direct booking channel. I've stayed with Checkfront for the past two years because it meets most all my needs at a reasonable price point. The addition of tipping functionality is important to me. It will likely drive my purchasing decision in the future, as I shift towards a daysailing business from a term charter operation.

Pluspunten:

The software meets most of my expectations. I especially appreciate the flexibility I have when setting up inventory items. Perhaps more important is the quality of support you provide. Each time that I have had a need to reach out, my inquiry was handled by a knowledgeable and concerned person, who rapidly resolved my challenge and typically taught me something along the way. Thank you.

Minpunten:

My biggest issue with the service is that my clients don't have the option to tip while they are checking out. As a service provider, tipping is critical, especially for the crew. If the client was presented with the option to add a tip, I know that my income would increase significantly, perhaps 10%+

Reactie Checkfront

5 jaar geleden

Hi Craig, thanks so much for this detailed review. It's been an absolute pleasure working with you, and we're so glad we've been able to provide the flexibility and support you need! Based on the update we've received from our support team, we're glad to let you know that you're already on the official feature request list for the 'tipping feature'. In the interim, we do have a work around for it and should you be interested in knowing more and setting it up, our support team would be more than happy to walk you through it. Once again, thanks for your feedback. We value your business with us :)

Neville
Systems Administrator in Australië
Recreatieve faciliteiten en diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Accommodation Management using Checkfront

5,0 3 jaar geleden

Opmerkingen: Checkfront has met our every business need, so far. Yes, we have had to reach out to Checkfront support for assistance from time to time, but they have come to the party with a solution every time. Make no mistake, this is a great product.

Pluspunten:

Flexibility to meet our business processes, automated customer communications via "Notifications" (which you can tailor to your needs), calendar functions, ability to specify requirements for the booking page and guest lists. We also like the different look and feel options for your booking page.

Minpunten:

If I had to make a criticism, and I mean "had to", I would say that because Checkfront is so flexible in its design features, there is a learning curve to understand how the functionality works. That is why you need good customer support, which you also get with Checkfront.

Reactie Checkfront

3 jaar geleden

Hi Neville! Thank you for your review and feedback! Yes, we also agree that there is quite a learning curve with Checkfront's robustness! We will be trying to make everything easier to use with more in-app guides coming soon!

Rob
President in VS
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I have a very small business. I wanted software to handle online bookings. In no time it was done!

5,0 7 jaar geleden

Opmerkingen: It handles all my bookings. It's like I have someone in an office full time.

Pluspunten:

The most thing I like about this software is the support. Even before I became a customer, Checkfront was answering my questions. I didn't know if the software would handle the things the way I wanted. The tutorial got me started and it provide the base for me to ask intelligent questions. Checkfront answers each question quickly and usually gives me 2 to 3 step by step solutions I could use. The software interfaces seamlessly with my website and their E-Commerce handles my selected payment method flawlessly. Because my business is seasonal, I simply select hibernation mode and my monthly charges are ended until next season. I had no idea what a great fit it would be.

Minpunten:

The only 'Con' I have is when I search help I can't think of the right term to define what I'm looking for so, I get frustrated with the search. However, I can easily overcome that by dropping a note to Checkfront support.

Wendy
CEO in VS
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best product for multi product offerings

5,0 vorig jaar

Opmerkingen: Very positive!

Pluspunten:

Checkfront has been a game changer for our industry and especially the company. The online booking has freed up time to focus on other necessary duties and the price allows us to run our business more effectively and efficiently.

Minpunten:

The glitches of trying to change a reservation and sometimes it just won't. That's a little time consuming and annoying but it doesn't happen that often. Sometimes the reports can be cumbersome.

Reactie Checkfront

vorig jaar

Hi Wendy, Thank you for your review! We're so glad to hear Checkfront helps you save time and run your business more efficiently. Best, - Tasha B.

William
Camp Director in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great for small camp and conference centers.

5,0 6 jaar geleden

Opmerkingen: We are a small Christian Camp and Conference Center in southern New Mexico. The previous director was fully analog, doing reservation in a Day-Planner. This dramatically helped to bring us into the 21st century. We had looked at other camp and conference center booking systems, but they were in the thousands of dollars, plus initial setup fees. Checkfront allowed us set everything up on our own. There was a significant learning curve to setting it up, but once done, it has been a breeze.

Pluspunten:

The software is very customizable and affordable. It has allowed me to create an online booking system for our camp and retreat center. The biggest advantage is that it provides most of the functionality we need, at half the price, or less, of other camp booking systems. The pictures and video option for our various cabin rentals is great.

Minpunten:

There are a few minor function problems that I wish would be fixed. We sometimes have a group of folks who set up a booking together. They then want to pay separately, and there is no place to input the credit card zip code on the payment page. I have to go back and edit the original booking zip code to do this. Again, it’s a minor issue, but would be a nice feature. One other one would be an option to print a payment receipt, rather than just printing an Invoice that lists the payment being made.

Phil
Proprietor in Nieuw-Zeeland
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Solid Booking Software

5,0 3 jaar geleden

Opmerkingen: I use it on a daily basis and find it really easy to navigate.

Pluspunten:

It is easy to use once you have everything set up. Your bookings are on automation. Booking comes in, emails and confirmations are set. Follow-up emails can be set up. Easy search functions for bookings and daily manifest sheets are clear. Nice to use.

Minpunten:

It doesn't always fit your specific needs, but the support is always there to help with a workaround. It takes ages to get specific items added to the updates.

Reactie Checkfront

3 jaar geleden

Hi Phil! Thank you for your kind words! I am happy to hear that you have found use easy to use and helpful to your business so far! Happy Bookings!

Leif
Co-Owner in VS
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best booking software in this price range by far!

5,0 3 jaar geleden

Pluspunten:

First and foremost, Checkfront is affordable for a small business our size, and even though they are much more affordable than the high-cost competition, Checkfront doesn't scrimp on features and functionality. Checkfront takes a day or two to get used to but that's only because it's jam-packed full of useful and necessary features. Checkfront is a fully functional and complete booking system that won't leave you feeling like there's always something missing, as is the case with so many other low-cost providers.

Minpunten:

I can't complain about a system that does everything the big high-cost alternatives do for a price that's affordable and cost-effective for small businesses like mine.

Reactie Checkfront

3 jaar geleden

Hi Leif! We appreciate the time you took to write such a great review! Thank you so much! We are glad to hear that you find us an affordable option for smaller businesses. Your feedback on getting started will be shared with our team. Thank you again for choosing Checkfront!

Paul
Owner in Ierland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Pleasant end-user experience

5,0 vorig jaar

Pluspunten:

The reservation management feature is excellent as is the in-built facility to collect waivers from guests.

Minpunten:

We have two separate components to our business and whilst Checkfront works seamlessly for the standard rental letting element, it does require some manual manipulation for the other components.

Reactie Checkfront

vorig jaar

Hello Paul, We appreciate your feedback and happy to hear you have had a pleasant experience using us! If there is anything we can help with for the other components you mentioned, please don't hesitate to reach out to our support team. Thank you, Jamie @ Checkfront

Brian
Brian
Director of Marketing & Education in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Solid, feature-filled software product that seamlessly integrates with our business

4,0 6 jaar geleden

Opmerkingen: Checkfront very easily allowed us to move the vast majority of our reservations from over the phone reservations to online reservations freeing valuable staff time. Nothing but good feelings about Checkfront.

Pluspunten:

Checkfront is easy to use for our customers, extremely reliable on the back-end, provides amazing value for our business at its cost, is continually improving their product, and provides fast and clear-cut support for any issues. It is easy to integrate with our existing services and online presentation, giving our customers a seamless and easy-to-use experience when ordering through our website.

Minpunten:

Sometimes I wish the customizations for automated email communications were more granular in terms of controlling what information goes out and comes in based on product types.

Jennie
co-owner in Canada
Vrije tijd, reizen en toerisme, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My review

4,0 vorig jaar

Opmerkingen: I like it.. I just don't like the app. I wish the app was better. I would prefer to use the app on my phone and for our employees - but it's limited and it kicks you out on a daily basis. Pretty frustating.

Pluspunten:

Lots of great stuff about this. Pretty easy to use..

Minpunten:

The app is awful. Kicks me out daily. Needs to be improved big time.

Reactie Checkfront

vorig jaar

Thank you for taking the time to write a review for Checkfront. Our product team thrives off of customer feedback and I have passed this feedback along to them! - Tasha B.

Vincent
Director in Ierland
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Booking and Build With Ease!!

5,0 vorig jaar

Opmerkingen: Great the support guys have been fantastic in helping me refine the application and adjusting it to our requirements.

Pluspunten:

I managed to build an entire booking system from scratch and can maintain it without and army of tech prople.

Minpunten:

I was being billed for users i did not require but the team have now resolved that issue.