Donarius reviews

Great product and best customer service EVER

Opmerkingen: Because we only issue donation receipts annually, it can be difficult to remember how to use a donation software program. Because Donarius is so easy to use and intuitive, we don't waste time trying to relearn the program every year. And if we do run into issues, they provide excellent customer support - above and beyond. Would highly recommend it to any non-profit.

Pluspunten:

It's intuitive and really easy to use. And the customer support is stellar. No one gives this kind of patient, customer-focused support and that's why I recommend it to everyone I know.

Minpunten:

I honestly have no complaints and i have been using this for multiple NPOs for years.

Relied on this for years for Church finances

Opmerkingen: Great software for smaller congregations looking for a cost effective solution to their donation management.

Pluspunten:

I found this software intuitive enough that our volunteer book keeper was able to use it on a regular basis without issue. Produced Tax receipts and tracked miscellaneous donations as well as regular ones. Our accountant was pleased that he only had to review at the end of the year - it took the burden off him on a weekly basis. The tax receipts was huge - saved us from manually creating all of them.

Minpunten:

The software itself had an older look and feel and I felt it could have been updated more frequently.

Donarius for Art Gallery of Northumberland

Opmerkingen: The Art Gallery of Northumberland purchased Donarius to provide better and prompter service to the Gallery's donors and members. The product is easy to install. It was straightforward to customize the product to use the Gallery's name and logo on printed materials. Reporting on the overall membership was at times problematic, in part because the person doing the reporting was not that familiar with the reporting capability. The one time we had a problem with the software - it seemed to be reverting to a previous logo on occasion - we got very quick and helpful support that had the problem corrected in minutes. The interface is outdated - it is not point-and-click graphics, but instead looks line an old-fashioned "line command" interface. All things considered, it provides good value for the money.

Pluspunten:

Donor tracking capability. Donation totals and reporting for tax reporting.

Minpunten:

Interface is old-fashioned. Does not provide integration with other client-management software.

Donation Managment that WORKS

Opmerkingen: If you want to keep a record of donations and have a host of reporting options at your fingertips, Donarius is the program you are looking for!

Pluspunten:

This is so simple to use that even the least tech savvy members of our congregation were up and running in no time! Once you try this you'll never use Quicken again to track donations. This especially shines in generating receipts!

Minpunten:

Inactive donors have given some members issues, but the great customer support cleared them up!

Easy to use

Opmerkingen: We are a church and we record weekly donations and provide annual tax statements. Donarius has been more than sufficient for this purpose.

Pluspunten:

It is very easy to use once you learn the keystroke commands and function controls.

Minpunten:

I have no complaints. It has served us very well.

User friendly

Pluspunten:

Easy to use. Able to edit and add department for donations.

Minpunten:

Cannot input 2 different methods of giving for the same person on the same day.

Donarius

Opmerkingen: The program is really easy to use and adaptable. The tech support is fast and friendly.

Pluspunten:

Donarius is very user friendly and easy to learn. It is a versatile program which can be tailored to suit the needs of the organization. The price is also right and the support is very good. It is Canadian!

Minpunten:

There are several options for reports which may be too cumbersome.

Ideal for Small Churches

Opmerkingen: We keep track of weekly donations, generate reports, and create mid- and end-of-year letters to inform contributors of their donations for IRS purposes. Donarius is easier to use and less expensive than the software that we used previously.

Pluspunten:

We are a small church (around 160 members), and do not require complicated financial applications. Donarius has been ideal for our church. It is easy to use and performs all of the functions we need. The only time we needed service was when we installed the program, and the service provider was very helpful, patient and professional. Since then, the program has worked seamlessly. Donarius is a great value for the money.

Minpunten:

We are very pleased with the software and haven't found any disadvantages.

Church Donations

Pluspunten:

Product simplified our donation record keeping!

Minpunten:

Limited report options. Could use PDF options

Great customer support

Opmerkingen: Overall it is a great program and worth exploring if you are wanting to find a new software for a nonprofit!

Pluspunten:

Great customer service, also it is pretty easy to use.

Minpunten:

I struggled to get the template letters to work properly for me, so that was frustrating that I had to do it in a separate program.

Does a great job for the price

Opmerkingen: Nothing I looked at when I purchased this in early 2010 came close to Donarious for meeting my needs... and the price is great! I highly recommend getting the optional module for customizing receipts. It is helpful if you have a little backround in software code or HTML writing (or have access to such a person) to create the receipt templates, but it is fairly flexible and I was able to come up with something I like. Once that is done, you don't have to revisit that issue again unless you change your mind about how you want it to look. During that first year, I believe they'll give you one free customized receipt done for you. I tried the "relationships and families" option and didn't ultimately find it useful for our purposes. Your mileage may vary. Thus far, I haven't had any need for the other modules. I haven't used the email features yet, but I anticipate doing so in the future. Trying any or all of the optional modules is free and buying them is pretty cheap.

Pluspunten:

For years I kept track of contributions the same way as with the rest of our church finances... with Quicken. As our church grew that became less and less satisfactory and I looked for a separate program to track contributions. Mostly what I found were online services, which I wasn't interested in due to ongoing cost and requiring our money counters to have immediate and reliable access to a computer AND internet... which wasn't convenient in our situation. And the few standalone programs I found had not been updated for sometime. Then I found Donarious. The price is quite reasonable, email queries are answered promptly, and it is fairly easy to use. It is amazing that at this price they offer not only a 1 year warranty, but offer to customize the program for your needs during that period! It has saved me a lot of time, especially when generating receipts, which with my old system was labor intensive. Give it a try!

Minpunten:

It has just a "name" field instead of separate fields for last name and first name. If all your donors have names like John Smith, then that is fine, but in our multi-cultural society, that causes complications. And it won't tolerate quotes in the names, so you can't get around it that way. The best solution I found, which is satisfactory, is to enter the names in LAST, FIRST format. At least in the version I have, the pre-made receipts and some reports have a spot for a "check #", which is fine if you use that, but I don't take the time to enter it. Unfortunately, those pre-made receipts and reports then show "check #?" in each entry, which is kind of crude. No one sees the reports but me and I use custom receipts so it hasn't been an issue for me.

Works well for simple use

Opmerkingen: Donarius works well once you get the hang of it. Could be improved in some ways; in our case, it serves its purpose in issuing official tax receipts and tallying the donations. Revising the report format can be a bit tricky - trial and error to get the look you want. Printing the reports in a particular way (landscape/portrait/ etc. )can be improved as the layout seems a bit 'cluttered'. I guess the features are there, it's just that we don't have the opportunity to explore and experiment - we're fine with just printing the receipts and a general report showing the amounts and dates. Louie (the owner/programmer) is okay for customer support - he responds pretty quickly and is helpful; one time though when I phoned he was in a relative's house so couldn't assist at that time. It is still a pet peeve of mine that whenever I key in a donation, it defaults to the first name in the database, so if I miss that portion, the donation will be credited to the wrong person. I prefer that the first entry is just 'blank'' so user is 'forced' to key in the correct donor code. Other improvements can be a report that shows more color, graphs, multiple 'types' of donations tallied in one page, etc. (which I do in Excel for presentation to Board and management). Overall, for the amount we paid one time, and compared with other software I researched with a monthly fee, for our purposes, Donarius is great!

Pluspunten:

Pretty straightforward if you know how to use it

Minpunten:

First entry for donation defaults to the first person in the database - can lead to errors if you don't catch it. Bit tricky to change the format of receipt.

Donarius for Me

Opmerkingen: Getting started with Donarius was a bit challenging at first, mainly because I was not, at the time, computer literate. The program was very easy to learn with my limited skills and the support, when needed, was excellent and easy to follow. After having used a manual program for tracking donations, Donarius was a dream. Entering information for each donor and the categories available made for great ease. Providing weekly reports to the treasurer in printed form and in the many choices of format available was done with ease. I am particularly happy with being able to send a Tax Receipt by e-mail. It is a perfect method and a great money saving feature of the program. The workload for myself will increase shortly with the addition of two more Churches in the Parish to look after. Not only that, but our Church is partnered with a coalition called Nelson Friends of Refugees and we will issue tax receipts for donations made to the coalition, which, incidentally, is not registered as a charity and therefore unable to issue the Tax Receipts. I anticipate the increased workload to be handled with ease, thanks to the wonderful Donarius software. Any possible problems which might occur I am most confident in Louie helping me solve them.
In conclusion, the program is well designed and entering information wherever required was very simple. The Help portion for all operations which might be required I found invaluable. I figured if a person could read he could do the program.

Pluspunten:

It is clear to read on the screen. Entering and tracking Pledges is simple and the quarterly reports etc. reflect amounts donated and are easy to follow for the donor.

Minpunten:

The comment on the quarterly report that says "To fulfill your pledge, please give......"

Quispamsis United Church

Opmerkingen: Converting to Donarius allows us to replace a home-grown database that had no documentation or support outside of the person who originally created the database. We now have access to extensive help documentation and product support by email or phone. Support personnel also converted our old database to Donarius saving us a lot of time and potential conversion errors. They have been very professional to deal with.

Pluspunten:

Donarius is a very affordable application for tracking and reporting on church donations. It is fairly intuitive to use and there is an extensive help facility for every aspect of the software. The software can be run from a file sharing platform (sync.com) and there are controls in place to ensure that only one user can be logged on to the database at one time.

Minpunten:

There are some standard mailings (letters, emails, texts) which can be reworded as required. The commands to format these documents are not intuitive so changing spacing or alignment of text is not straight forward. I did contact the supplier by email with a question on formatting and I received a detailed response almost immediately. We will likely continue to use our current mailing tools to while updating email addresses exported from Donarius.

Great Program! Check it out!

Opmerkingen: In just a couple of weeks after installing, I was feeling very comfortable with this software. It allowed me to import member lists to get started, and the customer service has been excellent. No extensive training needed!

Pluspunten:

I serve four rural churches out of one office. Donarius software allows me to set up a different file for each one that organizes members' basic information, individual record of contributions, and specific characteristics. The program gives me the option to set up electronic funds transfers, customize donation categories easily, process mailing labels, run weekly contribution reports that align with deposits, set up and run annual tax receipts, and more. Plus, you have the option to choose the modules that fit your particular needs. It does everything I need it to do to manage parish contributions, but in a simple format and at a very affordable price.

Minpunten:

Configuring specialized reports can be a little tricky, but [SENSITIVE CONTENT HIDDEN] has been extremely helpful in helping me meet the needs of our parishes.

Satisfied from day one!

Opmerkingen: Keeping computer records makes retrieval of information, running reports and communication with our parishioners very effective.

Pluspunten:

Very easy to work with, we were able to transition from manual envelope posting to computer posting without issue. We were two parishes, each using Donarius for envelope posting and maintaining parishioner data; merging our two parishes went without a hitch due to the superb customer service we receive whenever we contact Donarius. Donarius customer service is par excellence!

Minpunten:

No cons at this time; we have been satisfied with Donarius since we first started using Donarius in 2008

Excellent product - especially for the price!

Opmerkingen: I have used Donarius for 7 years. It is simple but does all a small charity like ours needs. Reports, letters, receipts, etc. require formatting codes, like the old days with word processors. But examples are provided and with a little effort, I have been able to get what I need. The basics of donor and donation entry are straightforward. It makes receipting very easy - it does a great job of keeping all that straight. Able to use Canadian postal codes and Canadian receipting requirements. Customer service is unbeatable - usually, there is a personal response to an email within the hour. The price means that every charity no matter how small can have a dedicated donor database with receipting capabilities. No more spreadsheets. Like any relational database, it has its complexities if you want to use its full abilities. But it is easy to get started and really, for the price, you have nothing to lose by trying it. Highly recommended.

Pluspunten:

easy to get started excellent at receipting excellent customer service very affordable

Minpunten:

formatting codes - I have been able to get what I need but probably would customize more if I didn't have to wrestle with these. However, I do understand that for the price, we probably shouldn't expect WYSIWYG inactive donors - standard definition doesn't work for us

Donarius review

Opmerkingen: The program has been beneficial and allows us to print accurate receipts for donors. Overall, it is easy to enter the donations and use the software. Good value for the cost.

Pluspunten:

The software is offered at a reasonable price and is split into different modules which allows you to purchase only what is required. It is easy to input the data and pull up reports.

Minpunten:

The platform can be restrictive in that it isn't always simple to modify how reports appear and on some donor list reports several of the fields print out over each other. I have not been able to find a way to make donors inactive so that they don't appear when scrolling through the names when inputting weekly donations. It would be helpful to have a non tax receipt available to provide to other charities that provide funds.

Great software for the money

Opmerkingen: Easy to use and customer service is quick to respond to any questions you may have!

Pluspunten:

I think this is very user friendly. Very easy to add donors and maintain their information

Minpunten:

I wish you could have a way to enter your own reports, to be able to select the parameters that you want to use.

Donarius in Canada

Opmerkingen: We actually tried other methods of tracking our donations but we found Donarius to be the one that meets our needs, as a multi-sited church, and meets the needs of our federal reporting responsibility (Canadian). The help is AMAZING and I have been pleased with the immediate results we get from Donarius support. We came back to Donarius because it is easy to use. One thing I wish I could do is mark inactive donors as inactive. It would help out in the case where people have moved or deceased. I would recommend Donarius to any organization needing to keep track of donations.

Pluspunten:

I love that it is easy to use, it meets the needs of all my 3 sites in one file and that I can confidently print giving receipts which meet the requirements set out by the government.

Minpunten:

I would like to be able to mark a donor as inactive, that would help. I would also like to be able to mark a specific donor as giving to a specific site, and then be able to over ride the site if necessary to another location.

Donarius works well

Opmerkingen: I have little to no education in doing books but when I took this position everything was handwritten but now with the computer age I needed to find a simple program that was easy enough for me to use. The interface is very easy and there are never any problems entering the information into the program to create your congregation and their offering envelope information. Every week when I go to enter the information the program tabulates everything for me so it is extremely easy for me to create instant reports and to double check the figures that the official counters have done. It is usually very easy for me to find any discrepancies. It is also easy to change any kind of information that is in the system. I can create weekly reports that help me balance, quarterly reports so I can let the treasurer know where we stand and then print receipts quarterly for the congregation as well as their year end receipts...and they are all customizable!

Pluspunten:

The ease of the interface

Minpunten:

That I can not back tab between the congregants names...I can forward tab but not backwards.

Very good Customer Support

Opmerkingen: This software does a lot of things and will eliminate many tasks that churches do twice (sometimes without even being aware). There's a little bit of a learning curve, but you will be impressed by everthing the software does for you. Be sure to use this to count your offering, and then it will do so much more. The customer support is great. I would recommend this software. The only downsides : no way to keep track of attendance. Also, this software would work better if it were web-based especially when used by multiple users in different locations. To deal with this problem, the software can be used through Dropbox (or other such applications), but we have found this type of solution will sometimes (but rarely) result in synchronisation issues (creating files in conflit).

Pluspunten:

It does a lot. Will increase your productivity. Great customer support. Very cheap.

Minpunten:

No way to keep track of attendance. Not web-based (using it through dropbox will sometimes but rarely result in sychronisation issues when used by multiple users).

Best value software for Canadian charities

Opmerkingen: Our organization has no employees, but a group of 3-5 volunteers handling administrative, accounting and software apps. Our other colleagues delayed exploring Donarius features, so we had to get going in a short period of time to handle over 500 donors and more than 1500 donation amounts and trust the processing of all information. Donarius provided the comfort and confidence for us. Thanks to the dedicated support by [SENSITIVE CONTENT HIDDEN]
, always so helpful. Bravo!

Pluspunten:

2019 was the first year that our organization had to issue tax receipts for the generous donors of our organization. We purchased the basic module along with the module for emails, but we primarily used it for tax receipts only. It required very minimal training and fortunately the customer support provided by Donarius was always readily available. [SENSITIVE CONTENT HIDDEN] went out of the way to customize some of the reports required by us. At the most reasonable price, ease of use and customer support, our small charity could not ask for a better software than Donarius.

Minpunten:

We would have liked a few additional detailed reports for capturing donor information sorted by donor, receipt number and by category, all in one report. We would have preferred a feature whereby the user could define the parameters and develop his/her own report.

Does everything our church needs

Opmerkingen: I wanted software that will save me time in doing what I need to do and Donarius does that.

Pluspunten:

1. It does what I need: keeps track of members and donations, does tax receipts at the end of the year, sends emails/letters to keep members informed. I can access it from home and church. 2. The price is right. 3. Whenever I have a problem I can just call or email and get help.

Minpunten:

Installing an update or moving the software to a new computer, sometimes is tricky.

Really Great Software for Church Use

Opmerkingen: Donarius is really helpful for keeping an overall track of the giving in our church. I am not financially trained and this program is so user friendly. I am able to create reports of total giving over the year, track individual giving, print off labels for envelopes, tax receipts. I am very grateful for this service and it is great value for money.

Pluspunten:

Donarius is so easy to use and is great value for money.

Minpunten:

Sometimes I have to hunt a bit to find out how to achieve what I am looking to do, but usually I find the help I need in the help section. Only once have I had to phone them, and they were very helpful.