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Acumatica Cloud ERP reviews

Over Acumatica Cloud ERP

Acumatica is een toonaangevende leverancier van cloud-ERP en cloud-boekhoudsoftware voor kleine en middelgrote bedrijven en non-profitorganisaties.

Meer informatie over Acumatica Cloud ERP

Pluspunten:

The fact that this is all in the cloud makes it easy to use anywhere.

Minpunten:

The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Beoordelingen van Acumatica Cloud ERP

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,2
Functies
4,3
Prijs-kwaliteitverhouding
4,2

Waarschijnlijkheid van aanbeveling

8,3/10

Acumatica Cloud ERP heeft een totaalscore van 4,4 van 5 sterren op basis van 106 gebruikersreviews op Capterra.

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Reviews filteren (106)

Tayler
Tayler
CFO in Canada
Geverifieerde LinkedIn-gebruiker
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Acumatica a True ERP for the Construction Industry.

5,0 3 maanden geleden

Opmerkingen: Acumatica has brought all the areas of our business together in one software which is allowing for an improved business decision making process.

Pluspunten:

The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.

Minpunten:

In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.

Theresa
Vice President, Finance in VS
Management non-profit organisaties, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

2022 Review

5,0 2 jaar geleden

Pluspunten:

This product allows us to keep track of information that we need at a relatively inexpensive price

Minpunten:

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Brandon
Brandon
Sales Specialist in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Effective ERP for e-commerce companies

4,0 2 maanden geleden Nieuw

Opmerkingen: Operating in the cloud provides us with numerous advantages, including accessibility from anywhere with an internet connection, scalability, and automated upgrades; it is a vital ERP solution in our everyday operations.

Pluspunten:

We've been able to increase our customer base, order volume, and inventory thanks to Acumatica. Work that doesn't have any problems can be processed fast thanks to automation, and problems that need human intervention can be brought to light as soon as possible. Our stock is more precise than ever before.

Minpunten:

It's highly adaptable to the needs of any business, but tailoring it took us a long time, and the licensing, modification, and upkeep costs can add up to a lot, making it difficult to implement for startups.

Vernon
CFO in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Poor system

2,0 2 maanden geleden Nieuw

Opmerkingen: Wish we didn't have it.

Pluspunten:

It's got pretty pictures and was sold as a fix all. The only redeeming feature is that is allowed longer account numbers.

Minpunten:

Very difficult to implement and costly the estimate was less than 25% of actual cost.

Reactie Acumatica

2 dagen geleden

Hello Vernon, Thank you so much for sharing your honest feedback on Acumatica. Could we have someone from our product/customer success team get in touch with you to go over the concerns?

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The right ERP for growth

5,0 vorig jaar

Opmerkingen: Excellent - Great customer support services from Acumatica staff,
Tech Future Proof

Pluspunten:

Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI,

Minpunten:

Cost - especially when comparing with entry level products;

Shovon
Shovon
Business Analyst in Bangladesh
Geverifieerde LinkedIn-gebruiker
Consumentengoederen, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

A good Cloud ERP solution

5,0 vorig jaar

Pluspunten:

When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.

Minpunten:

Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.

Sharon
Director of Administration in VS
Computernetwerken, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Satisfied Customer

5,0 4 maanden geleden

Pluspunten:

Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.

Minpunten:

No known hiccups with the product. Accounting team utilizes it with ease.

Shary
Principal in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The Future of Construction ERP

5,0 4 weken geleden Nieuw

Opmerkingen: My confidence in Acumatica is so strong that I shifted my career path and became a reseller of Acumatica, focusing on the construction industry. My experience with them has been unparalleled as far as their commitment to the product, the industry, to their resellers, and their customers.

Pluspunten:

In addition to Acumatica's robust construction features, the open API, volume of integrated products (and unlimited ability to integrate to any platform), and the strength of features available beyond traditional construction-specialized ERP platforms (eg: automated bank feeds and credit card feeds for automation of bank and credit card reconciliations, native expense management with OCR recognition of receipts, robust manufacturing and distribution features) as well at being true, native, cloud and unlimited users make this the best ERP platform for the construction industry today - and position it to be the leading construction ERP of the future.

Minpunten:

The only recommendation I would have to construction contractors considering Acumatica is to consider using a third party for field time entry. While Acumatica has this functionality, and it is included in the core licensing, based on my extensive experience in the construction industry, the time entry UI on the mobile app is not as efficient as it is in third-party products that are dedicated to capturing field labor time in the construction industry.

seda
Project Manager in Armenië
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It's a great product if you've got the time to set it up right

4,0 2 maanden geleden Nieuw

Opmerkingen: We are still learning it at this point, having used it only a few years, but the more I learn about the system, the more I like it, tbh.

Pluspunten:

Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.

Minpunten:

The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.

Abel
Abel
Agent in Benin
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Avis acumatica cloud erp

4,0 2 maanden geleden Nieuw

Opmerkingen: good software that allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions. on the other hand we are not able to provide information with much precision and these programs are very expensive for small businesses.

Pluspunten:

allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions.

Minpunten:

we are not able to provide information with great precision and these programs are very expensive

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Modern ERP Software to Facilitate Running Business YOUR Way

5,0 2 jaar geleden

Opmerkingen: As a developer, the learning curve was a little tough. As an end user, the free training material made it pretty easy to get up to speed on each functional area. Once we found a configuration that worked for us and got some experience and connections in the community, we have been able to create new screens and features that we could only dream of on our legacy system.

Pluspunten:

What can't be configured can be customized to add new functionality or just adjust core functionality. This allows us to mold the ERP software around our business in contrast to so many other software solutions.

Minpunten:

I really want a slice of inventory by valuation type. We use a suffix on our locations to get to where we need to be, but I'd like to be able to specify a single location for new, repair, broken, and any other classification we may want to make for a part and identify that the specific inventory is new, repair, broken, etc. From that, I should be able to pull a simple dashboard of how much inventory I have on hand that is new, repair, broken, etc. without having to use separate warehouses or locations.

Reactie Acumatica

2 jaar geleden

Thanks for the thoughtful review of Acumatica. It sounds like you are a perfect candidate for Acumatica Amplifiers - or as we like to say, "Acumatica Amps"our Customer Heroes program. Learn more at: https://acumati.ca/2Teo1I2

Ahmad
Project Engineer in Jordanië
Bouw, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best platforms that enable you to adapt your resources to suit the needs of your project

5,0 2 jaar geleden

Opmerkingen: Acumatica allowed us to save a lot of time and a lot of procedures and protocols, through which we were able to have a strong database linked to the cloud, which enables us to perform our jobs with accuracy and high quality, and the reports it provides us with are reliable results, and enable you to own the truth about the actual situation of the project.

Pluspunten:

Acumatica makes coordinating daily tasks and project resource planning so easy that we can control them to ensure they are completed to the required standards. It is easy to use for all team members at all levels, it can be adapted to meet all needs as well, and enables them to collaborate with each other to complete jobs quickly and accurately. I like that it integrates with most of the applications we use, which gives us enough flexibility when importing and exporting data to and from it. I love the capabilities that it provides, which gives you the best reports, especially those related to financial data or progress rates, which are comprehensive and have an attractive appearance, in addition to that they are easy to understand, and the sorting and filtering tools provided by Acumatica, enable you to filter and find the information you need easily.

Minpunten:

There is nothing to hate about Acumatica, it just takes some training and then you will find that completing your missions with it will be very easy.

Reactie Acumatica

2 jaar geleden

This sounds like a tremendous story Ahmad! I'd love to learn more. Check out our customer heroes program as you sound like a perfect candidate. https://acumati.ca/2Teo1I2

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good ERP for Small Business

4,0 5 jaar geleden

Opmerkingen: Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Pluspunten:

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Minpunten:

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook. Third party VAR modules are harder to coordinate. Upgrades are too frequent and expensive if you do not have your own development staff. Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best of Breed Cloud ERP System

5,0 5 jaar geleden

Opmerkingen: Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

Pluspunten:

Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth.

Minpunten:

There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality.

Bryce
Director of Operations in VS
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Acumatica is a strong and comprehensive ERP

4,0 2 jaar geleden

Opmerkingen: I do really appreciate Acumatica and the ability to get me the data & clarity I need to perform my job.

Pluspunten:

The amount of data that can be tracked and dash boarded is great for all sorts of management needs

Minpunten:

Overall theme would be ease of use. It is not a terribAculy intuitive software and takes quite a bit of time to learn how it works and how to navigate. The software takes quite a few clicks to navigate. Tech usage of the App has had reliability issues and quite "clicky" as well.

Reactie Acumatica

2 jaar geleden

Thanks Bryce for the thoughtful review of Acumatica! - Kim

Jaskaran
Manager in India
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Acumatica is an efficient cloud based ERP platform

4,0 6 maanden geleden

Opmerkingen: The cloud-based nature of Acumatica allows users to access the system from anywhere, at any time, using any device with an internet connection.

Pluspunten:

The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.

Minpunten:

The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required.

Ash
Business Systems ERP Manager in VS
Consumentenelektronica, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My Review of ACU

4,0 4 maanden geleden

Opmerkingen: Experience is good. It's just frustrating having to build everything from scratch.

Pluspunten:

I am not sure yet tbt. I am still using this product under a year now. I like the Cloud Aspect of it.

Minpunten:

Report Design Editor / Wiki Editor / Everything seems very 1999 and not Modernized WYWG.Approvals & Maps is a disaster putting together - Nothing saves you have to go back. The whole Editingfunction of it is very draconian and old!. Creating INstances & Tenants is a pain and Customization Projects having to put them in again is such a joke. Upgrading is not fun!.

Harkirat
Marketing Coordinator in India
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overall Experience With Acumatica is Just Amazing

4,0 6 maanden geleden

Opmerkingen: Acumatica Cloud ERP is a comprehensive business management solution designed to help us streamline operations, improve productivity, and make informed decisions.

Pluspunten:

Acumatica is known for its highly flexible and customizable platform. It allows businesses to tailor the system to their specific needs, workflows, and processes. Acumatica operates on the cloud, providing users with any time, anywhere access to their data.

Minpunten:

Acumatica's pricing can be a drawback for small businesses or organizations with limited budgets. While Acumatica's flexibility is a strength, it can also be a source of complexity.

amgad
GM in Egypte
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

my opinion about acumatica

5,0 8 maanden geleden

Opmerkingen: Maintaining a safe stock balance

Pluspunten:

it has a lot of features and reports which make us avoid any un necessary customization

Minpunten:

transaction tiers need to be more with less increase of fees

Daniel
Developer in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Scalability

5,0 4 maanden geleden

Pluspunten:

The scalability through customizations is wonderful. You really can change the system to look and function exactly how you want.

Minpunten:

The vastness can be overwhelming for new users.

Natasha
Procurement / Returns and Customer Service Manager in Zuid-Afrika
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Software

4,0 2 jaar geleden

Opmerkingen: Benefits - Excel import and export
Easily integrated

Pluspunten:

Easy access / easy to implement / Great customer features / Tracking of mails for Purchase orders and customer communications

Minpunten:

Purchasing Function can be improved Promised date per line to be changed when Purchase settings are set per day Promised date to look at weekends

Jerry
Dir of Business Operations in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very satisfied user.

5,0 6 jaar geleden

Opmerkingen: Customer service and shipping improvements as well as greater access to data for data mining.

Pluspunten:

Very robust, flexibility of software setup and the ability to download data into Excel or PDF files.

Minpunten:

Reporting and getting to data can be problematic for neophyte users but for users with a reasonable amount of accounting and programming experience it is a dream come true.

Joe
ERP Manager in VS
Consumentenelektronica, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Solid, Cloud-Based ERP System for Small to Medium Companies

4,0 2 jaar geleden

Pluspunten:

The UI and navigation is very fluid and customizable. Any users experience can be tailored specifically for their role.

Minpunten:

The role setup/management needs work. Roles are interdependent and become complex and difficult to manage as a company evolved.

Dennis
President in Canada
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Satisfied Customer

5,0 2 jaar geleden

Opmerkingen: we have eliminated the need for our legacy systems. Less IT overhead.

Pluspunten:

It is complete, customizable, easy to use.

Minpunten:

Access to mobile app. It is not the same as web interface.

Tom
Director IT in VS
Management non-profit organisaties, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Implementation of Acumatica Cloud Financials. RFP process and selected Acumatica and 3rd integrator

4,0 6 jaar geleden

Opmerkingen: Ease of use. Updated and supported software. Cloud solution. Greater functionality. Performance improvements. Navigation improvements. More intuitive screen flows.

Pluspunten:

Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good. Having solution in the cloud was a plus. Now we can remain current on software without a large scale upgrade project

Minpunten:

As a non-profit it lacked in some functionality that we had to get from a 3rd party. That 3rd party solution was weak. Also, Acumatica does not implement their software. They rely on 3rd party integrators. The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.