Over TSD RENTAL

Cloud-based rental management platform that helps small to large car rental businesses to manage all kinds of business operations.

Meer informatie over TSD RENTAL

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van TSD RENTAL

Gemiddelde score

Gebruiksgemak
3,6
Klantenservice
2,3
Functies
3,8
Waar voor je geld
2,5

Waarschijnlijkheid van aanbeveling

5,7/10

TSD RENTAL heeft een totaalscore van 3,4 van 5 sterren op basis van 5 gebruikersreviews op Capterra.

Reviews filteren (5)

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Reviews filteren (5)

Dan C.
Ops Manager in Canada
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Makes Life Easy

5 2 maanden geleden Nieuw

Pluspunten:

Very simple tracking of inventory and reservations.

Minpunten:

Some things are hard to change on your own, but support is really good about helping out.

Geverifieerde reviewer
Director of IT in VS
Geverifieerde LinkedIn-gebruiker
Detailhandel, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good loaner/rental system

4 3 jaar geleden

Pluspunten:

It has helped us keep our rental fleet organized and helps make sure everyone has the same documentation for customers to sign.

Minpunten:

We have had issues with web browsers in the past, mainly due to Internet Explorer updates. These have largely been resolved now that TSD is compatible with Chrome.

Mark M.
CEO in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good software but wouldn't recommend.

3 5 jaar geleden

Opmerkingen: We've been with TSd for a few years now and we are now considering moving to another company. The overall software is great with lots of features. Pros: Cons:
1. The sales team is really aggressive to get your business, but once they do, you are on your own. Very little training involved, other than the online help page.
2. Customer support is helpful over the phone with general questions, but once you have a functionality issue, they open a ticket and you will never hear back from them.
3. There is a major disconnect between the departments within the company: once you place a sales order to add a feature, it takes weeks and weeks before it gets implemented. You have to make many phone calls before you get someone's attention.
4. It is VERY expensive. A lot of features (ex. integrate to accounting software, form design change, mobile app, credit card processing functionality, website reservation, etc.) costs an arm and a leg.
Every new location, every new user costs money. I feel like if I call to ask questions I would get charged for it.
5. The technology is old and not compatible with MAC. We were forced to switch our computers in more than 10 locations to PC to make it compatible with the digital signature pad.
By the time you invest in all these upgrades and features you are deeply invested in their software, which makes it difficult to leave.

Doug D.
IT / internet director in VS
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Have used TSDRental for several years with little training.

4 4 jaar geleden

Pluspunten:

Short learning curve to complete rental contracts. Software has depreciation tables set up for your inventory to help you decide when its time to turn inventory. It feeds into our Dealer Management Software which allows us to automate journal entries into accounting

Minpunten:

Lack of training on total software package . This may be due to our company not TSDRentals. If I couldn't learn it on my own support will help.

Dan R.
owner in
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Unpleasant people - and don't try to use it for RV rental management!

1 8 jaar geleden

Opmerkingen: Very old, clunky software. We paid a lot to get it set up plus outrageous monthly fees. The fields in the rental agreement never populate properly. We lost tons of money because customers won't pay the agreed extra mileage fees because the field for extra mileage in TSD picks random numbers to assign as the mileage, rather than our clear-cut mileage tiers (on the screen it is correct, but it does not print correctly). Everything you want to do requires wading through numerous pages of the software to get to the thing you want to print, and it is all very slow. I don't know if this works well for car rental companies, but it is not good for RV rental companies.