Paylocity reviews

Slow but thorough

Opmerkingen: Personablity and productivity were high on their good side and the overall flow and application of the app or desktop site were both high positives, and even though you had to wait 48 hours usually for a response, when you needed help you at least know they're reliable and responsible...even if they're not hasty.

Pluspunten:

This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!

Minpunten:

There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.

Payroll and Employee management made simple.

Opmerkingen: The overall experience is satisfactory and exciting for future things to come on live.

Pluspunten:

I like the overall functionality and user friendly capabilities. Mobile app is great

Minpunten:

There is still much room for improvement on expansion but that’s with anyone and anything.

Paylocity is okay but could be better...

Pluspunten:

There is a lot you can do with it and customize it to your orgs needs.

Minpunten:

Horrible experience with open enrollment and lots of misses on Paylocity's side, with little to no acknowledgment.

Paylocity can be used effectively with little to no training

Opmerkingen: Paylocity is a highly flexible solution that can grow with a company of any size. From an employee's point of view, the interface is simple and the selections are straightforward.

Pluspunten:

Paylocity has a great interface. We use it to manage payroll for a client base of 100+. It's simple to use, learn, and manage from a managerial and end-user perspective. The technology simplifies the process of hiring new staff members, managing existing ones, and making necessary changes. We're satisfied with it internally, and so are our customers.

Minpunten:

Too many checkboxes to fill out, cumbersome document uploading, and an inaccessible "cause for termination" form are just a few of the complaints that have been voiced about the system.

Paylocity solves human resources services

Opmerkingen: I used Paylocity once before. After looking at multiple alternatives, there was no other company that could rival it (ease of use, price, or a single system that had all the components in a unified manner). The Paylocity application helped streamline our business procedures, which in turn reduced the amount of human tasks. Having an integrated system eliminated all the manual spreadsheets we were doing to record things (disciplinary actions, injuries, etc.). Their report writing skills are remarkable (although the dashboard is limited), and really contributed to the accuracy of our reports. A previous payroll management company we had never delivered accurate reports, as it took a day to retrieve their payroll files and half of them were damaged.

Pluspunten:

It is easy to increase the number of available fields by more than 140 (custom checkboxes, text fields, checkboxes, dates and text fields). Additionally, it is possible to create a custom field without the need to go to Paylocity to set it up; all custom fields can generate reports. Easily docks to other devices. The person can choose to use their own ATS or opt for the other person's, and it integrates easily with other timekeeping systems and other knowledge management programs.

Minpunten:

Unfortunately, we had an incompetent representative who did not understand our database or our codes. Her job was to move everything from the old system to the new one. She made numerous mistakes, most of which I caught myself. They do not have a dedicated representative who is dedicated to the implementation (unless you are a large company). Say to ask for one, no matter what the size.

The best cloud-based human capital management (HCM) software

Opmerkingen: very easy to use

Pluspunten:

Complete HR and Finance Elements: Paylocity offers a great many highlights to oversee different HR and finance capabilities, including representative information the board, benefits organization, time following, finance handling, charge the executives, and detailing. It gives a concentrated stage to smoothed out HR and finance tasks.Self-Administration Entrances: Paylocity offers worker and supervisor self-administration gateways, permitting representatives to get to their own data, view pay nails, update direct store subtleties, demand downtime, and that's only the tip of the iceberg. Supervisors can utilize the entrance to endorse demands, oversee representative data, and access reports.

Minpunten:

Announcing and Examination: While Paylocity gives revealing and investigation includes, a few clients have viewed the detailing capacities as less strong or adjustable contrasted with other HR and finance programming choices. In the event that your business expects top to bottom information examination or high level detailing, you might have to investigate extra revealing devices or workarounds.

Paylocity

Opmerkingen: Overall it is a good program for what is needed to do for work purposes and when needing to get your w-2s and to look at the benefits you have with the company.

Pluspunten:

Like how easy it is to use to clock in and out and can easily submit pto time without any issues. It also is easy to understand the hours worked when look at the weekly scheduler for hours. It's also nice that can access same information if have the app downloaded on your phone.

Minpunten:

Don't like how it is difficult to find your tax paperwork to see what was chosen for federal and state taxes. Also don't like how sometimes can be difficult to get the app to work for clocking in and out when not anywhere near work computer to do so.

Simplifying HR and Payroll with Paylocity's Intuitive Platform

Opmerkingen: My overall experience with Paylocity has been positive. Despite minor drawbacks, the platform has greatly streamlined my HR processes and made it simpler to handle day-to-day tasks. The comprehensive suite of features has truly improved my company's efficiency.

Pluspunten:

I've been using Paylocity for over a year now and I am constantly impressed with its user-friendly interface. The platform has made it easy for me to manage payroll, benefits, and talent management all in one place.

Minpunten:

While I generally enjoy using Paylocity, I have encountered occasional technical glitches, which can be frustrating.

client service associate

Opmerkingen: All employee's vacation and pay have never caused an issue.

Pluspunten:

How easy it was to track time and vacation. Never any issues with vacation time accruals and or holiday pay.

Minpunten:

It seems to be a little pricey even though it is a good program.

I transformed the management of my company

Opmerkingen: I have found on the platform a complete and easy-to-use tool for managing payroll and human resources and I also love that all the processes are centralized in the same platform, which has allowed me to save time and avoid errors.

Pluspunten:

What I liked the most about this platform is its ease of use and at the same time it is very intuitive and allows me to do all my payroll and human resources tasks without complications but I also really like that the technical support is always available to help me.

Minpunten:

Customer service staff sometimes take too long to answer my questions and I don't always get the answer I need.

Happy Customer

Opmerkingen: No system is perfect, but we are overall happy with Paylocity. They have multiple modules that we just keep adding on that make connecting with employees and having one system for multiple aspects of the business very easy.

Pluspunten:

Paylocity is easy to use for users. I love that the company is always improving the software and values feedback. Our account manager is always helpful. I manage payroll and Paylocity makes it very easy to complete and I love how there are so many things that integrate with the system. For instance, our 401(k) provider connects, as well as the benefits module.

Minpunten:

The reporting is not very user-friendly for what we use it for, especially expense reports. But overall they are always making improvements and asking for feedback, which makes me hopeful that the reports will improve more.

So good, selected a 2nd time

Opmerkingen: I first used Paylocity 10 years ago at a prior employer when we were changing our payroll system. When I left that company last year, we were still using Paylocity and happy with the services it provided. At my new employer, I was tasked with finding a way to leave a P.E.O. and researched several other systems before settling on Paylocity again. For the functionality and the pricing, Paylocity was very competitive for what we needed.

Pluspunten:

The features that Paylocity offers for an entire HCM system is very easy to use and implement.

Minpunten:

It isn't always scalable. Some features that get rolled out are in the early stages making them difficult to implement all the time because the pieces desired are missing. We had originally planned to use the recruiting and applicant tracking system but it would take so long to set-up, it doesn't make sense to move from what we have been using that has so much of our previous history already available.

Paylocity is a game changer

Opmerkingen: This software has transformed how we work as an HR team. Further, it has made day to day processes easier and put data in the hands of leaders quickly, where in the past both things would have been highly time consuming and often paper based.

Pluspunten:

Everything? We are using time and attendance, payroll, benefits administration, learning, surveys, applicant tracking, and onboarding. We also use data insights frequently. If I had to pick a favorite right now, it would be learning (the LMS), as we have used that a great deal over the past year of working and training as a remote workforce.

Minpunten:

None that I can think of. When we have had an issue, the support team is quickly able to address the issue and we are always seeing system improvements.

Robust system, not the most user friendly

Opmerkingen: We have 100s of contractors who are managed separately from our full- and part-time staff. Paylocity enabled us to handle the different demands of both groups.

Pluspunten:

A very robust system. Keeps abreast of policy changes making it easy to consider options. Extremely function rich with many reporting options, sometimes to the point of fault in that it takes some training to become familiar with the system. Integration and customer services have both been excellent.

Minpunten:

The system is not the most user friendly, but it adds functionality in place of user experience. For example, adding a new 401k/403b program took multiple calls with customer service to be sure everything was set appropriately. Same for HSA enrollment. The full product requires more than a basic level of technical proficiency.

Very Satisfied

Opmerkingen: Having our payroll taxes and tax returns taken care of and the assistance in resolving problems. Saves us time and worry.
Paylocity can accommodate the employees with every deposit needs and changes, which again save us time in trying to meet those requests.

Pluspunten:

The ease of processing is what I like most about the software. It is functional to our needs, especially the tracking of hours, wages, and benefits which make reporting and budgeting easier. Best customer service.

Minpunten:

The most difficult to understand is the ACA tracking. Some employees always need fixing. Entering Holidays from year to year sometimes has issues in making sure that it automatically loads into employee files.

Payroll Processing Platform with integrated human resources tools

Opmerkingen: Overall, my experience with Paylocity has been very beneficial. Each obstacle that our company has faced in terms of HR and payroll, Paylocity has been able to guide us through. Paylocity is a great platform for facilitating and administrating employment details.

Pluspunten:

This software comprehensively ties together many aspects of a human resources department. This makes it easy for a small business owner who may not necessarily need to hire a individual dedicated human resources to facilitate the necessary components of providing wholesome employment. Paylocity has strong reporting and data processing in addition to robust customer support that effectively and efficiently help troubleshoot potential obstacles.

Minpunten:

It seems that some aspects of the software don't exactly tie together. For example, when entering an hourly employee group in HR and Payroll, I often forget to add them into employee groups in time and labor. Subsequently, the supervisor has no way of tracking the employee's timecard. Additionally managing benefits in the employee's payroll file versus the HR file. Although this may be because our company does not fully utilize the benefits package that Paylocity offers.

Some flaws, but still probably the best HR system I've used.

Opmerkingen: Overall experience has been positive. Can escalate service issues with Paylocity sales staff as needed.

Pluspunten:

The system is constantly being updated. Previous issues I've had with the system, such as confusion on how job descriptions are listed have been fixed in future updates.

Minpunten:

Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.

Paylocity User 5+ years

Opmerkingen: The system works well once configured properly and its price point is strong; the system has a broad set of capabilities to meet a wide range of needs however implementing these various solutions can be frustrating as the customer support model is, in my opinion, flawed. A single point of contact is assigned however anything involving system changes or functional additions requires the issue be assigned to an 'internal team' where queues tend to be extremely long.

Pluspunten:

The product has excellent, though not intuitive, report writing capabilities.

Minpunten:

Implementation was a challenge; platform has week customer support often taking days, or even weeks, to have issues resolved when they crop up. The system is complex, as most powerful systems are, and finding employees with experience with the platform is difficult.

Great system that's flexible and I can pay for what I need

Pluspunten:

I love the interface and intuitive location of tabs. Finding what I need is easy and the search gets me answers to most questions without having to call tech support

Minpunten:

I don't like that my account manager keeps changing, I understand turn over is high currently but it's much better to not have to "fill in" each person I call on whatever issue we were working on. There is currently a gap between what we can do remotely on the mobile app and what we can do in the browser based system. I need more functionality on the mobile devices.

Excellent Payroll Service

Opmerkingen: Paylocity has made our jobs easier, more accurate, more efficient and take less time to look up the history of an employee. If something goes wrong, Paylocity fixes it right away, their customer services is impeccable, they are attentive and very knowledgeable in the payroll and hr field. I love that they are compliant in each state which makes making sure we are compliant in all areas easy.

Pluspunten:

I love Paylocity. The reports are easy to use, I can even create a custom report for exactly what I am looking for. I love the ease of adding a new employee, setup between multiple services is amazing and makes our job that much easier.

Minpunten:

Transferring an employee between different companies. That section does not work properly. I feel that I should be able to click on what I would like to transfer from 1 company to the next.

Paylocity Is the Go To

Opmerkingen: My overall experience with Paylocity is very positive. My implementation went very smooth and the continued follow up made the process work very well. Since then, there have been no major issues or mishaps. The most important thing to me is paying employees promptly and accurately. While Paylocity cannot prevent human error, it does do all it can to advise, report and remind about items which could present issues . We are very happy with Paylocity and all it has to offer.

Pluspunten:

Paylocity is user friendly and provides more than enough guidance in processing payroll and keeping employee information organized. In addition, all of the HR auditing and tracking is helpful so as to not have to track separately. The PEAK resources and on demand training courses are also very helpful when needing a quick "How-To". There is no doubt that we do not use Paylocity to is fullest extend, but the ability is there when needed.

Minpunten:

It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it. When doing an Employee Search, I do not like how the information displays by sliding from right to left. I would prefer it display as it does when you go into the Employee HR File. I really like the new HR Actions module, however setting up the approval process has run into complications with roles which has limited my ability to really use it properly. Finally, it would seem there has been a good deal of change at Paylocity because I have been reassigned an Account Manager 3 times in the past 6 months. Thankfully, I have not needed to have a close relationship with my Account Manager as I did at my previous employer but would be nice to have someone familiar with me and my company.

Paylocity rocks!

Opmerkingen: Overall, it's great to have everything in one place and to have the different modules interact with each other. Much easier than previous products we've used!

Pluspunten:

I love the idea of having almost all of the aspects of my job in one place! For the most part, the software is easy to use. The Impressions in the Self-Service section is used by our staff for our annual awards, as well as, a way to say good things about your co-workers. Paylocity ROCKS!!!

Minpunten:

Onboarding can be a bit difficult to use. I had to send the link 3 times for our last new employee because it wouldn't let her in. It's not as instinctual as I'd like.

We use the Payroll Management module primarily.

Opmerkingen: I have been pleased with Paylocity and the support.

Pluspunten:

I like that I can always call and get help if I ever forget how to access a feature or perform a task. I've also been impressed with Paylocity's ability to stay on top of the legislative changes over the past year (mainly due to COVID-19).

Minpunten:

We've recently seen a demonstration of a competitor that would help my co-worker in HR. The competitor's software can track when licensing, etc. is going to expire and automatically send email or text reminders to the employee and follows up to make sure they complete the task. They also have a way for employees to acknowledge receipt of documents specific to them. Paylocity's system (as of the last time I checked) only allows you to make the documents available to all staff whether or not it applies to them.

Payroll Management

Opmerkingen: In general, we’ve had a good experience with this software. Paylocity has worked well to meet the payroll needs of our company. IT’s been easy to use and helps us to quickly and efficiently take care of the employee timekeeping and payroll each week. Paylocity manages all of the direct deposit, payroll deductions, payments to tax agencies, insurance companies and garnishments, et cetera, so that we don’t have to employ an in-house Payroll expert. Employees have an online profile that they can log into, where they can manage their information and can pull up their pay history. In a small company like ours, we appreciate the ability to oursource the heavy lifting of the payroll responsibilities. Paylocity has done a great job in this regard, and they are responsive when we need to give them a call for support.

Pluspunten:

Once you get Paylocity set up, the interface to input employee information and employee time is pretty easy to use, and we have never had issue with any software “glitches”. Whenever there has been any error, it was because of garbage in, garbage out. Paylocity automates all the payroll processing, so as long as the correct data is input each week, the whole weekly payroll process is painless and mostly effortless. The software's reporting features are good, and offer plenty of standardized reports that fit our needs, so we're able to easily handle the payroll accounting with our small office staff.

Minpunten:

Paylocity's support is OK, but could be better. We have an account manager that handles our account, and you have to call or email your account manager. If I need an explanation, or support with an issue, leave a message and have to wait for her to get back to me. Often it takes a lot of back and forth to get the issue resolved, usually days, not hours.

A Member of our HR Team

Opmerkingen: From the very beginning, we have been treated as valued customers and partners. Integration is never easy, but the team was organized and kept us focused on what would come next instead of worrying about the big picture. They've got it down! We love Paylocity and are often approached by other companies asking us to view their product. My response is always that I can't even image what they have could be better than what we have with Paylocity.

Pluspunten:

Paylocity is easy to navigate for our employees. A busy, growing company needs all the help it can get in helping employees be somewhat self sufficient. We are able to keep all of our employee data in one spot and have easy access to customizable reporting. Our service support team is responsive and so helpful. We don't have to be experts in anything when we have them working alongside us to solve problems and issues that arise with benefits and payroll administration.

Minpunten:

Can't think of anything I dislike., we have been very pleased!