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3PL Warehouse Manager reviews

Over 3PL Warehouse Manager

3PL Central helpt klanten hun bedrijf te ontwikkelen zodat ze hun klanten beter kunnen ondersteunen, efficiënter kunnen werken en sneller kunnen groeien.

Meer informatie over 3PL Warehouse Manager

Pluspunten:

You see your suggestions in future updates. If they have a feature you need and they don't have they have great API's so you can extended the software to met your needs.

Minpunten:

The Accounting portion of the program is confusing.

Beoordelingen van 3PL Warehouse Manager

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,0
Functies
4,0
Prijs-kwaliteitverhouding
4,1

Waarschijnlijkheid van aanbeveling

7,9/10

3PL Warehouse Manager heeft een totaalscore van 4,1 van 5 sterren op basis van 120 gebruikersreviews op Capterra.

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Reviews filteren (120)

Steve
Steve
President in VS
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Robust WMS

5,0 8 maanden geleden

Pluspunten:

It has all the necessary tools to operate an efficient 3pl warehouse.

Minpunten:

There is always room for improvement in an environment that changes as fast as SCM

Kiana
Inventory Supervisor in VS
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

3PL Review

5,0 vorig jaar

Opmerkingen: Overall, I'm content with using 3PL Warehouse Manager because it's what I've known to use for the past 2 years and it's grown upon me.

Pluspunten:

When I first started Logistics, I was thrown into Warehouse Management and was introduced to 3PL. At first the product was intimidating since being new, I was afraid to mess up. However, as soon as I started getting more comfortable, I realized that the software is super easy to use and if you were to make mistakes, there are multiple solutions do fix them. Customer Support and the Help Center really take you a long way as there's information that is meant to help you for any cases.

Minpunten:

I had a fulfillment client that was questioning whether or not the Order status can match what their backend software shows to them such a Returns, Exchanges, Order Changes, ect. since they use WooCommerce and when I told them that those statuses are not available in 3PL, they seemed a little let down, but I feel like those statues would benefit both the Customer and our Company.Also, kind of wish that we are given the option to delete any orders instead of cancelling them and for them to still show up in the Orders Tab. I feel like this correlates to the Order Statuses mentioned before because since the cancelled orders are showing closed, they're now being mixed with completed orders that were closed as well.

Llane
Quality & Process Specialist
Logistiek en toeleveringsketen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Buggy, Missing Basic Features, Horrible GUI

2,0 7 jaar geleden

Opmerkingen: Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.

Pluspunten:

Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.

Minpunten:

Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see if it fixes your issue, or you complaining about something. They broke our entire EDI process for one customer by changing what types of documents were supported via EDI. WHY WOULD THEY CHANGE THIS. we had to process 1,200 orders manually... FIFO isn't really FIFO in their system, it works, but not like it should. UPS/FedEx/USPS is external, it barely works within their system. If you need to process more than 10-15 cartons it often crashes and refuses to give you labels, forcing you to manually process them. I can't tell you how bad their customer service is, they ask for the same things over and over. The sales team, CSRs, tech support, don't put notes in your accounts, and keep asking you the same issues. They want to meet up yearly in person to ask how satisfied you are. We aren't your horrible, fix your bugs and we would be at best OK. Tab is your best friend in all menus if you type a SKU and hit search you will find nothing or the webpage will crash. Always hit tab for everything!, always press find twice before printing anything. You can't utilize more than 1 login at 1 time, it will crash both pages.

Chris
Director in VS
Verpakkingen en verpakkingsmaterialen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

3pl Review

4,0 4 maanden geleden

Opmerkingen: We ended up replacing 3pl warehouse manager due to a change in business needs. We would use this software in the future.

Pluspunten:

I appreciate the fact that the system is intuitive and simple. You tell it what it needs and it does the rest.

Minpunten:

We have not found many cons. Getting a ticket answered in a timely manner was definitely an issue.

Patricia
Client Services Manager in VS
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

My Migration experience with 3PL

4,0 8 maanden geleden

Opmerkingen: We previously used a software we became accustomed to and when we switched over to 3PL, there were so many differences in comparison to the functionalities. In the beginning, I immediately wanted 3PL to function just like our old system however over time, I was able to point out a number of values this system has and allows for so much more flexibility. Our daily orders used to finish printing by about 11:00am PST, and would start at 9:00am PST. (Printing fuction was automated) There were many pauses in printing, and delays. Now that we are using 3PL, with a 9:00am PST daily cutoff, we can have our orders printed by 9:30am PST with a much better sort in place for packers. This improves our productivity by 40% and offers a much better service level to our clients. I'm overall very satisfied with 3PL and I'd recommend it to other fulfillment houses without hesitation.

Pluspunten:

I specfically like the flexibility it allows for sorting orders, and data allowing me to print specific orders in the batches that fit my needs. This feature is awesome because it saves our warehouse pickers time, and their productivity level has really improved.

Minpunten:

What I did not like about 3PL Warehouse Manager is that customer users access levels do not allow for them to view all items unless there is active inventory for every item. So if an item has no inventory, the client cannot see that item unless they run a stock status report. I think all items should be visible so that if there is an item with zero quantity available, the client can view that easily.

RICK
General Manager
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Has Helped Us Grow

4,0 7 jaar geleden

Opmerkingen: We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks. The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate. Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.

Pluspunten:

- Web Based - Broad scope of features - Constant updates and feature releases - Up-time is near 100% - Good support (when you can get it) - Handles wide (possibly unlimited) product types

Minpunten:

- Support is very slow and often inexperienced requiring multiple responses to get a resolution - Most additional features are a le Cart so the price can increase depending on features - High traffic days make the system slow (although they have been addressing this) - UI can be hard to navigate at first and specifically for customers - Doesn't play well with mobile (we've been told this is in the works)

Sabin
IT Operations Engineer in VS
Magazijnen/opslag, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great warehouse management system with low learning curve.

4,0 3 jaar geleden

Opmerkingen: I do a wide range of IT at our company and know the processes of most departments. People come to me when they have IT issues and that includes issues with 3PL. There aren't a lot of issues that are due to the system, more training related. When we have issues that are system related, 3PL Support is always responsive and helpful. We also have a lot of custom development and API integration and 3PL Central has excellent documentation for our developers..

Pluspunten:

3PL Central is great because it's easy to use and train staff on.

Minpunten:

The item alias screen is a nightmare and all clients are combined together. I wish it was setup like other screens, where you first select the client rather than all clients, which makes it slow and unstable.

Felix
Project Leader in Venezuela
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

This is the perfect software for a warehouse

4,0 6 jaar geleden

Pluspunten:

It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

Minpunten:

The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

Pete
CIO in VS
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Partner

4,0 5 jaar geleden

Pluspunten:

Customer Support is outstanding. They listen to your ideas and feedback. You see your suggestions in future updates. If they have a feature you need and they don't have they have great API's so you can extended the software to met your needs.

Minpunten:

The older version sometimes struggled with large customers. The new product doesn't have this issue.

Chris
Project Manager in VS
Maatschappelijk werk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best on the market, hands down!

5,0 8 maanden geleden

Pluspunten:

Ever since we brought it onboard our efficiency has skyrocketed

Minpunten:

Custom reports were required for our particular needs

Melinda
Inventory Supervisor in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Nema Inc.

2,0 3 jaar geleden

Opmerkingen: We like what we THINK 3PL is capable of, but disappointed because it has not been fully integrated with our database after years of use.

Pluspunten:

It has a lot of capabilities, and is fairly easy to maneuver in within the system. We just need it to fully integrate all the information we input into 3PL into our system.

Minpunten:

The fact that it won't integrate fully with our driver and customer database.

Michael
CEO
Kantoorbenodigdheden, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth!

5,0 7 jaar geleden

Opmerkingen: I would highly recommend 3PL Warehouse Manager. It has been wonderful for us!!

Pluspunten:

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth! It has made our business and inventory run so much smoother! We would recommend it to others. Extremely user friendly. Their support is incredible.

Minpunten:

If you call for support , the hold times can be a long time.......25 minutes plus. It can be pricey.

adashia
office manager
Kantoorbenodigdheden, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Has been the best software for inventory..

5,0 7 jaar geleden

Pluspunten:

very helpful in keeping track of the inventory that we had in the warehouse and helping us in knowing what we needed to order more of. Easy to make labels for the items we are needing to keep track of or needing to ship.

Michael
President in VS
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great product for start ups but after one year will need new

1,0 5 jaar geleden

Opmerkingen: This software grew us the first year then held us back year after year.

Pluspunten:

The software is very easy to use and very affordable.

Minpunten:

Anything other than basic things is not their cup of tea.

Bill
supervisor in VS
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aquavian Review-Bill

5,0 3 jaar geleden

Pluspunten:

Tech Support is super! Easy to see current inventory and run the report.

Minpunten:

Almost impossible to do storage fee calculation

Sabrina
Owner
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Best Warehouse & Inventory Mgmt Software

5,0 7 jaar geleden

Pluspunten:

We are a distributor of nutritional supplements and handle shipping in-house. 3PL Warehouse Manager helps us keep track of inventory... Whether it's incoming or outgoing packages.

Minpunten:

I would like there to be more customization for fields as well as a built-in customer database. Overall great system!

Areane
Procurement Engineer in Filipijnen
Kleding en mode, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Good Product

5,0 6 jaar geleden

Pluspunten:

This product is great when it comes to order monitoring and inventory makes accurate. Easy to use.

Minpunten:

Just improve more the features to be more compelling. Great customer support by the way.

George
Account Manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Great Product

5,0 6 jaar geleden

Opmerkingen: Please buy more now

Pluspunten:

Super easy to use, easy to figure out as a first time user. If this was the first time you used this product you should be able to figure it out.

Minpunten:

I have nothing negative to say. Tremendous product, best product, some might say I created this product.

Craig
Founder in VS
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Workhorse for Multi-Client 3PLS

3,0 6 jaar geleden

Opmerkingen: A good system to start with but as your companies scales and the operating environment becomes more complex, it may be time to migrate to a more robust solution.

Pluspunten:

A product is stable and well suited to 3PL; Customers like account portal for ease of navigation; Warehouse employees find it easy to use

Minpunten:

Tech is a bit dusty; Ad hoc reporting capabilities are not intuitive; inventory control/management lacks flexibility

Stephanie Miles
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: GetApp

Global Warehouse Management

5,0 11 jaar geleden

Opmerkingen: Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in real-time, day or night. 3PL Central’s web-based management system saves warehousing companies money by doing away with long-term contracts. Instead, users pay only for the features they need. Users can also add and remove warehouses from their internal system with just a few clicks of the mouse, and they can use 3PL Central’s proprietary “Billing Wizard” to track all billable activity and charges by customer.

Pluspunten:

3PL Central provides a great value for warehousing professionals

Minpunten:

The platform's features are very industry-specific.

Brianna
Controller in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Missing core features for our business

3,0 6 jaar geleden

Pluspunten:

Low monthly cost Web-based service that we don't have to host. Access for customers and employees can be set up.

Minpunten:

Customization of reports is a long, involved, and costly procedure in our experience. Support services are not efficient (often get rotated between a service team and have to explain the issue multiple times).

Brinomar
Process Engineer in Filipijnen
Logistiek en toeleveringsketen, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Better in managing groups

4,0 6 jaar geleden

Pluspunten:

As a group containing micro groups, this software makes it easy to break the barrier between groups since you can easily monitor the movement of products among groups.

Minpunten:

So far no negative feedback or problems being encountered and hoping it lasts because we can't entertain delays any day now.

Dorian
Project Coordinator in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Worked on this system through another company.

3,0 6 jaar geleden

Pluspunten:

Very easy to use this system once you have learned some of the basics. Good for managing warehouse merchandise.

Minpunten:

If you do not get the proper training, can be very hard to navigate. Make sure that you are using it to its full potential to get the most out of it.

Tim
President
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

3PL Central Product Review

5,0 12 jaar geleden

Opmerkingen: Would not hesitate to recommend.

Pluspunten:

Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.

Minpunten:

Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.

Mike
CEO & President
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Great Solution for WMS

4,0 15 jaar geleden

Opmerkingen: Again, if you are looking into 3rd Party Logistic WMS software, You might want to give 3PL Central a spin to try them out. If you are in Forwarding, Warehousing, Trucking business, you should check it out this software.

Pluspunten:

This is great software if you are looking for Third Party Logistic WMS Software. I looked everywhere for software like 3PL Central for our Forwarder WMS Solutions, but not even we found what we are looking for, but it was perfect for our WMS operations.

Minpunten:

If you need to modify any of the system functions, you need to pay for customization programming fee. But I guess it is very normal for SaaS software like this one. Only reason I gave 4 Star is I am sure every software needs more improvement and better solutions.