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Invoice2go reviews

Over Invoice2go

Maak professionele facturen, schattingen, paklijsten, kredietmemo's, inkooporders en meer.

Meer informatie over Invoice2go

Pluspunten:

Everything is easy to use and it is quick to invoice and take payments thru the app on the spot.

Minpunten:

Sometimes there is difficulty logging in, it doesn't happen often but when it does it can be a bit frustrating.

Beoordelingen van Invoice2go

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,2
Functies
4,2
Prijs-kwaliteitverhouding
4,0

Waarschijnlijkheid van aanbeveling

7,7/10

Invoice2go heeft een totaalscore van 4,3 van 5 sterren op basis van 234 gebruikersreviews op Capterra.

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Reviews filteren (234)

Jason
Producer
Geverifieerde LinkedIn-gebruiker
Muziek, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Invoicing and Accounting App Unfortunately Overpriced

4,0 vorig jaar
Bijschriften in het Nederlands beschikbaar in de videospeler
JWH
ZZP elektricien in Nederland
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Matig

3,0 3 jaar geleden

Opmerkingen: Matige app en ondersteuning is echt bedroevend .
Paar keer Amerika aan de lijn gehad wat me klauwen vol met geld heeft gekost en ze snappen er echt geen bal van en ze doen ook echt geen moeite voor je .

Pluspunten:

Snel en makkelijk bijdehand . Dat is het wel

Minpunten:

Kan zelf geen eigen percentages invoeren . Factuur doorsturen via de app werkt 9 van de tien keer niet goed en kan regelmatig niet uitgelezen worden door de klant .

David
David
Sales Director / Logistics Coordinatior in Canada
Geverifieerde LinkedIn-gebruiker
Landbouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ease of Use at the Touch of a Finger

5,0 4 jaar geleden

Opmerkingen: I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business.

Pluspunten:

Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database

Minpunten:

Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented.

Daryl
Owner in Australië
Bouwmaterialen, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

The best for what I needed to with it

5,0 5 maanden geleden

Opmerkingen: invoicing on the go When asked by customers about prices it was all there

Pluspunten:

everything did not need a degree to use the features

Minpunten:

There is nothing I did not like about this software

Cédric
Owner in Canada
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

No evolution

3,0 3 jaar geleden

Pluspunten:

Nothing more than other program . Less application than the others.

Minpunten:

Noting new, i chat with you gys a couple of time i suggeste a lot of add they can do and in 4 years notting add. I regrate to go with invoice 2 go. If i have a chance to restart i will never go with them.

Reactie Invoice2go

3 jaar geleden

Hi Cedric. We are sorry to hear your concerns with the feedback you have provided to our team. We did want to let you know that we highly value our customer's feedback. Every time you reach out and provide your thoughts on our product or suggestions for new features, the feedback gets fed directly to our product team and the product managers. Over the past few months, we have made quite a few improvements and changes to the home screen and added features such as tips, instant websites, file attachments, and many more, which can be viewed here: portal.productboard.com/mfvxmpyjbwalrgjjifndqyv2/tabs/3-launched. All of these updates were made as a result of customer feedback. We are extremely focused on providing the best software to help support business owners with their workflow and look forward to continuing to expand our features. Thank you for sharing, Cedric, and please let our team know if there is anything further, we may do to assist.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Working good but pricy…

4,0 3 maanden geleden

Opmerkingen: I’ve used Invoice2Go for 3 different businesses during several years. I was quite satisfied with the service but I decided to stop working with them because I found a less expensive solution. Plus, you’re tied to them… if you want to go somewhere else, there is no way to backup your data and transfer them, you have to start again from scratch!

Pluspunten:

Easy management and use, the mobile app.

Minpunten:

The price was a big problem, and the service coverage as well, for that given price…

Elaine
Therapy trainer in Canada
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Good invoice App

5,0 3 jaar geleden

Opmerkingen: I have been working with this app for about 10 years. I have not had a major problem with it. The few times I did need to talk to an agent, it was pleasant and helpful.

Pluspunten:

Ease of use for reports in daily, monthly, quarterly, annually. Works across all my electronics

Minpunten:

Missing subscription receipts for auto-renewel. Some accounting reports not registering the discounts.

Reactie Invoice2go

2 jaar geleden

Hey Elaine! We are thrilled our reporting features help you and your business for the past 10 years. Thank you very much for your support. We want to learn more about the discount reporting issues you mentioned. Please let our support team know how we can help at [email protected]. Thank you, and we hope to hear from you soon, Elaine!

David
Private Investigator in VS
Beveiliging en opsporing, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Take it to go!

4,0 4 maanden geleden

Pluspunten:

Invoice2go is incredibly simple and easy to use. I didn't even need to read the "instructions". The start up screen you'll get after signing in looks a bit different than the usual but I find it to be more convenient because it shows what I'm getting on to check anyway.I'm picky about how my invoices look and are structured. I'm glad to report that I like these and if I need to adjust something it's no problem.

Minpunten:

The cheaper plan is a great value but isn't going to cut it for everyone, it just doesn't have the tools needed to get the job done. It's not a stand alone product or all in one small bs accounting.No problem, just upgrade, right? Well you can but it's not a good financial move, value for money isn't there with the upgraded plans. In my opinion..

Karole
Managing Owner in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Invoice2Go - the Next Best Platform?

4,0 2 jaar geleden

Opmerkingen: It was good while it lasted. I watched the platform started to implement sensible upgrades which showed growth. It is my first love but I had to move on since my company was growing in leaps and bounds and I had trouble keeping up using Invoice2Go platform.

Pluspunten:

I loved the simplicity of preparing Invoices and Estimates. I had trouble growing my business because the platform seemed starter service rather than management capable. There is plenty plenty room for growth.

Minpunten:

I hated the Payment platform used which is Stripe. Funds takes a minimum of 4 days to hit account. This was discussed on several occasions and they assured it took between 24-48 hours after deduction from client's banking platform. That was not so. I tracked the process several times and the least it has ever taken is three days. It made Cash Flow impossible resulting in insufficient funds bank charges. There are platforms paying in 24 hours maximum and instantly without a fee.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Invoice2go good but has opportunities to be better

4,0 vorig jaar

Opmerkingen: Invoices2go is a very easy invoice system with limited features. It is a solid invoice system but not many bells and whistles. Easy to send to customers. Quotes can also be approved online from customers or office staff can approve to move it forward.

Pluspunten:

The software is very intuitive and does not need much training to know how to use and access the data, send invoices or create quotes. Easy to post payments without going into each invoice.

Minpunten:

The reporting options are very limited and it would be beneficial to be able to have more options to customize reports. It is frustrating that there is no way to make notes related to communications with customers. Another option would be to actually see the actual emails sent from the system. There is only the "sent" notation but you can't actually see the emails or dates sent from the system. There was a feature to set appointments from within the software that was a great feature but then went away with an upgrade. It has come back but there was notification of the changes so workarounds had to be implemented outside of the software.

Jared
Graphic Designer in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Just another invoicing app

4,0 3 jaar geleden

Pluspunten:

Works well, even with a limited feature-set. Does what it needs to do with invoicing, expense tracking, and has a workable UI.

Minpunten:

Features are so limited compared to other invoicing software. Most invoicing software also comes with a feature that allows you to see if the client has opened the invoice or not, but Invoice2Go does NOT have that functionality.

Reactie Invoice2go

3 jaar geleden

Hello Jared, Thank you for your feedback and review of our software. There may be some confusion we would love to clear up. We did want to let you know that our invoices will show the status of the document, for example, "sent," "opened," and "overdue." Please check out our help center article here to view more details on this and other statuses https://support.2go.com/hc/en-us/articles/223965287-How-To-See-The-Status-Of-Your-Documents. Glad to hear you enjoy our invoicing, expense tracking, and our UI. We have recently been working on more improvements, so be on the lookout for those changes. Thanks, Jared!

joanne
accounts in VK
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

invoice2go

5,0 2 maanden geleden Nieuw

Pluspunten:

very very easy to invoice from a phone and send quotes

Minpunten:

cost one free trial is over and having to sign up to find out how it works.

Douglas
Owner in VS
Computerhardware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great for quick invoicing for single users.

3,0 2 jaar geleden

Opmerkingen: Unresponsive when ask them to customize settings or add critical creatures.

Pluspunten:

Great for quick invoicing for single users.

Minpunten:

Cannot retrieve deleted invoices for audit purposes.

Barbara
Photographer in VS
Fotografie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Invoice2go makes billing so easy!

5,0 2 jaar geleden

Opmerkingen: I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that this software is so easy to set up and use has been great! It looks bad (and is bad for the bottom line) for a business to let bookkeeping matters lag and this software makes it easy for someone whose strengths don't lie in numbers/accounting to easily keep an accurate view of your business financials. The ease of use makes invoicing so much less time-consuming and allows me to spend that time improving my business!

Pluspunten:

After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!

Minpunten:

There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!

Jeri
Owner Blacksmith Accountant Janitor Mailman in Canada
Kunst en nijverheid, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Bocephus

5,0 2 jaar geleden

Pluspunten:

Pretty easy to use, professional and sends out easily.

Minpunten:

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

Sasha
Veterinarian in Jamaica
Diergeneeskunde, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great for Solopreneurs

4,0 2 jaar geleden

Pluspunten:

I've been using Invoice2Go for a few years and it is perfect for my small business. I like the fact that it has a mobile app so I can send invoices right from my phone. Very user-friendly - easy to navigate once you get the hang of it.

Minpunten:

There are times when the mobile account signs out itself and I am not able to sign back in right away. Usually when I reboot the app it starts to work. Also, I renewed my subscription recently and one of the features (sending payment receipts - which came in very handy) has disappeared and is now only available on the next, more expensive subscription.

Rochelle
Rochelle
Owner in VS
Geverifieerde LinkedIn-gebruiker
Fotografie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: GetApp

Terrible reporting functionality. Easy invoice, but if you hope to grow go with another platform.

1,0 2 jaar geleden

Opmerkingen: They will take your money all day with the subscription cost and fees but then offer no help when needed.

Pluspunten:

Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports.

Minpunten:

I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this.

Reactie Invoice2go

2 jaar geleden

Hi Rochelle, we are sorry for any confusion and extra time. I can see we were able to assist you to get the reports you needed and share your feedback with our product team to make it easier to download the reports in the future. Thank you for your support and patience!

Bobby
Owner in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

McKee

5,0 vorig jaar

Opmerkingen: Multiple jobs each week which helps keep me aware of who owes what

Pluspunten:

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Minpunten:

Adding a percentage automatically for credit card use directly to customer

Andrew
Owner in VS
Consumentendiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Pros n cons

4,0 2 jaar geleden

Opmerkingen: I have kept invoice2go which implies that I am satisfied with the product. Too many changes over the years. If something is working, don't change (update) it.

Pluspunten:

Ease of use, fairly versatile with reports for tracking business trends and payments

Minpunten:

Customer service via "chat". Updates that change the process and look of invoicing without consent or knowledge. Old dog and new tricks don't pair up well.

Jim
Owner in VS
Glas, keramiek en beton, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Professional

5,0 vorig jaar

Pluspunten:

This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.

Minpunten:

I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway

Jason
Owner in Canada
Entertainment, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great Invoicing and Accounting App Unfortunately Overpriced

4,0 vorig jaar

Opmerkingen: This would've become my default invoicing app if it weren't so overpriced and connected with Square. They now force users to sign-up for their own custom online payment gateway.

Pluspunten:

Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking

Minpunten:

Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices.

shasha
Assistant in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Pretty Good, could be improved a bit.

5,0 4 jaar geleden

Opmerkingen: Overall, it gets the job done and that's what really matters. No real complaints from me.

Pluspunten:

It is very easy to use, allows customers to pay directly from the email link. Hassle free. It does an amazing job of keeping my payment records in order. I like the separated sections for paid & unpaid invoices as well as the various search options.

Minpunten:

I wish I were able to create my own template for how I want my invoices to look. They have pretty good options but the flexibility to move things around and freely edit would be nice. I also can't seem to delete/replace my original logo. It's been updated but I can't figure out how to do it.

Veronica
practice manager in Australië
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

useless as tits on a bull

1,0 2 jaar geleden

Opmerkingen: customer "Support" takes more than 24 hrs to respond and then closes the ticket when you don't respond quickly enough for their liking (even if you DID in fact respond...)

Pluspunten:

the invoicing is straight forward, no nonsense

Minpunten:

The reports have changed since i last used them, and not for the better. There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email. This would be fine, IF THE ATTACHMENT WOULD OPEN. Too clunky now and the reporting features are counter intuitive and don't have the finesse of even basic accounting requirements anymore. AVOID THIS APP IF YOU WANT TO GET INFO FOR YOUR ACCOUNTANT EASILY - THIS IS NOT THE ONE FOR YOU

Serenity
Owner in VS
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

So much more than invoicing

5,0 5 jaar geleden

Opmerkingen: One step book keeping for my husband's business.

Pluspunten:

I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.

Minpunten:

It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.

Greg
Owner in Australië
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ease of mind

5,0 3 jaar geleden

Opmerkingen: I've been using invoice 2 go for a few years now, thought about changing xero or myob, but realize all the extra stuff they offer I don't need.

Pluspunten:

The easiness of using the software, so symple to use , you don't need to be a IT specallist to operate the system at all click and send is all it takes.

Minpunten:

Properly the yearly subscription, you forget that you have it , also the ability to pay via Bank transfer.

Robert
Owner in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Forced

5,0 3 jaar geleden

Opmerkingen: I’m still with it after 12 years

Pluspunten:

Easy to use . Nice customizing of invoices

Minpunten:

No mass delete of previous years . Hard to update product changes in a large format

Reactie Invoice2go

2 jaar geleden

Thank you for the support over the past 12 years. We have and continue to improve our software, and a large part of that is with the help of feedback from our customers. Thanks for letting us know your desire for mass deletion and a larger format.