Smartsheet reviews

4,5 (2.847) Schrijf een review!

Over Smartsheet

Smartsheet is een online platform voor de uitvoering van werk dat organisaties van elke omvang in staat stelt om werk te plannen, te beheren, te automatiseren en erover te rapporteren.

Meer informatie over Smartsheet

Pluspunten:

Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.

Minpunten:

It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.

Beoordelingen van Smartsheet

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,3
Functies
4,3
Waar voor je geld
4,3

Waarschijnlijkheid van aanbeveling

8,4/10

Smartsheet heeft een totaalscore van 4,5 van 5 sterren op basis van 2.847 gebruikersreviews op Capterra.

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Reviews filteren (2.847)

Lauren
Executive Director
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easiest Project Managment Software you will Find.

5,0 3 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Becky
Becky
Software Developer in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Facilitates the communication of the strategic planning team

5,0 2 maanden geleden Nieuw

Opmerkingen: Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

Pluspunten:

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

Minpunten:

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

Mohammad
Software developer in Jordanië
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Smartsheet is your Project management and others software.

5,0 vorige maand Nieuw

Opmerkingen: A great application with a combination of things to accomplish.

Pluspunten:

It can do many tasks in the same time therefore you do not need many software for each thing to do.

Minpunten:

The interface was not that good few years ago but this was fixed and more people are buying this software.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Entertainment, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Not a great experience

2,0 3 weken geleden Nieuw

Pluspunten:

There honestly wasn’t much I liked about using this for the projects I worked on. I only started to get a better handle of it towards the end of my time there but did not enjoy the experience at all.

Minpunten:

I was never onboarded into this software so maybe that had something to do with it but it was extremely confusing the way it was set up in my company. I think when you’re working remotely and there’s no active onboarding process to learn certain things and you’re forced to learn in real-time that can put a lot of unnecessary stress on you.

Marianela
Marianela
Water Treatment and Environmental Management Consultant in Panama
Geverifieerde LinkedIn-gebruiker
Chemicaliën, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Smartsheet platform, designed for dynamic and collaborative work in project monitoring.

5,0 2 maanden geleden

Opmerkingen: Smartsheet is a modern and flexible tool for managing activities related to a project of any size and degree of complexity. Its implementation of automated workflows is based on a philosophy oriented towards simplicity, making repetitive processes free through code that generates value for the user, in addition to incorporating mechanisms for sending alerts, managing requests for approvals and updates, configuring recurring workflows such as service requests, daily deadline reminders, and much more.

Pluspunten:

One of the most important characteristics of Smartsheet is the ability to manage any type of project without having to adapt to the tool itself, but rather the opposite, Smartsheet adapts to the client's needs, with the multiplicity of templates that we can take advantage of to generate effective, collaborative planning and perform real-time monitoring, in addition to having a fairly complete dashboard to have the reports that are really needed.Its simplicity in the designed architecture and usability allows the learning curve to be very fast and end users have no problem being part of the team that contributes and generates value.

Minpunten:

Smartsheet may be an underrated platform with some interesting third-party integration opportunities, but its usefulness in tracking projects of any kind has proven effective.It adapts to the needs of the organization and our clients, with a multitude of templates that we can use to generate real planning, and that connect with the management of resources, both human and material for comprehensive monitoring.

heather
communications director in VS
Ziekenhuis- en gezondheidszorgbranche, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Smartsheet is a No Brainer if you want to stay organized!!

5,0 vorige maand Nieuw

Opmerkingen: my overall experience with Smartsheet has been pleasant. it is user-friendly, and helps all of our employees stay organized and on track for our projects.

Pluspunten:

There are multiple features that smart sheet offers that competitive companies do not. It is user friendly.

Minpunten:

There is currently nothing I would change about smartsheet. It offers everything our company needs.

Eliza
Software Engineer in Roemenië
Machinebouw, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Streamlines Work Processes and Increases Efficiency

5,0 2 maanden geleden Nieuw

Opmerkingen: Smartsheet is a valuable tool for anyone looking to improve their work processes. The platform's email notifications, alerts, and real-time collaboration features have significantly improved communication and coordination among my team.

Pluspunten:

Smartsheet offers powerful features that streamline work processes and increase efficiency. The ability to automate workflows and track progress in real-time is one of its key benefits.

Minpunten:

The interface can sometimes be difficult to navigate, making it time-consuming to find what you need.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Smartsheet - a new way to visualize your project and programs

4,0 vorige maand Nieuw

Opmerkingen: I'm super happy with the produce and would recommend to friends and colleagues.

Pluspunten:

1. It is easy for me to use2. It takes a little time to configure the setup with smartsheets but once set up, youre good to go3. it allows me to refer to old templates or select predefined templates

Minpunten:

i do face issues sometimes with formulas as they don't do exactly what is being coded. it takes sometime to troubleshoot

Adam
Performance Marketing Manager in VK
Meubels, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great project management tool, helps take task tracking to the next level

5,0 2 maanden geleden Nieuw

Opmerkingen: The software has a steeper learning curve than other systems, but is an incredibly powerful tool to use and roll out across team and collaborative working.

Pluspunten:

Smart features and great ability to automate tasks, projects and team collaborations. Ability to monitor and manage projects against a projected timeline.

Minpunten:

Auto-saving doesn't always capture changes made, particularly if multiple people are editing the document at once and with poor connection.

Michael
Tour Coordinator in VS
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Smarter Spreadsheets

4,0 3 weken geleden Nieuw

Pluspunten:

I used the project budget and other templates. They worked out great for us and I thought it really helped the entire project turn out better. There are a lot of ways to use Smartsheet.It's a spreadsheet app that spreads out into all kinds of things.

Minpunten:

If you're a little guy this may be out of your budget. I thought it was within ours but once I found out about all the other versions of it you need to pay for.. I have no idea if we're going to keep it now. If you do get it make sure to change the save interval setting. It doesn't automatically save your work like others. You've got to tell it how often you want it to.

Aditya
Aditya
Student in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It's awesome

5,0 vorige maand Nieuw

Pluspunten:

One of the things I love about Smartsheet is its flexibility. The software offers a wide range of templates that can be customized to fit any project or team, from marketing campaigns to product launches.

Minpunten:

One of the biggest issues with Smartsheet is its complexity. While the software offers a wide range of features, it can take time to learn how to use them effectively.

Connie
Manager of Operations in Canada
Bankwezen, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Smartsheet Review

5,0 8 maanden geleden

Opmerkingen: This software can be used in so many applications with no code necessary to create automations, dashboards and data aggregation from other sources. We have been able to redeploy thousands of working hours from administrative duties to value add activites.

Pluspunten:

Product can be purchased with a limited number of licenses to gain knowledge and champions to scale. This allows for a low cost entry point. Users do not have to be licences to use the software only to create or edit an existing Smartsheet.

Minpunten:

The only issue we have encountered so far was the challenges to get our organization to scale its use. However, after 6 years we now see widespread use of the software with licenced active users in most departments.

Swati
Self-Employed in India
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Smartsheet Your Next Level Spreadsheet!

4,0 8 maanden geleden

Opmerkingen: I will consider myself as one of the satisfied user of Smartsheet.I have used this software for small as well as huge projects and it came handy in both. But I would recommended that you can have another software if you are going for small projects and the budget is not so high because this platform is quite expensive and complicated in comparison to other Spreadsheet software available in the market.But if you are dealing with a bulky projects and team members are more than three then definitely use this software as your work will becomes very easy ,it will also help you to save a good amount of time and effort.

Pluspunten:

Smart sheet is so far one of the best spreadsheet software that I have came across for project management. The best thing about Smartsheet is it's data View structure and ease of use. It's easy to create tasks in your project ;you can definitely edit, delete or update your main Tasks and subtasks without any inconvenience and to track the whole status of the project you can just have a view of the dashboard . You can also combine any number of spreadsheet so, that when you share your work with your team decisions making for that project becomes easy. Adding Automations to any sheet in Smartsheet is very easy and definitely time saving, there are some common suggestions in the automation menu but you can definitely create your own workflow with ease.

Minpunten:

With Smartsheet my overall experience was really good I was able to deliver my projects on time and maintained to have a good growth but everything is not so great about it and the first thing is the cost that I had to bear for using some of the important tools present within Smartsheet Like if you are working on multiple projects it's expensive.As well as there are numerous tools which are quite complicated to learn so, for a beginner it's quite time taking.

Erika
Director of Digital Product Development in VS
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I chose this and love it

5,0 2 jaar geleden

Pluspunten:

The ability to share sheets and collaborate is absolutely essential between myself and my teams. I like that all of the Smartsheets that I have access to can be organized into folders for easy retrieval and love the ability to pin sheets or go to the most recently accessed to be able to easily find the one I'm looking for. They also often introduce new features, which is great. Also, the automation tools, like the ability to notify someone when a row or field changes, is absolutely key with the way we do business to ensure that everyone is always on the same page.

Minpunten:

This is nit-picky, but I do not like setting up rules for a sheet, and then the email that is sent to people looks like it is sent from "me." I would rather have the email come from Smartsheet instead my email address because in many cases I set up the rules for others and it appears that I am emailing them about it but that is not the case.

Andrea
Director of Programs in VS
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best thing since sliced bread

5,0 3 jaar geleden

Opmerkingen: This software makes everything we do so streamlined and easy. We literally load all of our projects into smartsheet so that we can all manage them. I don't think that I could do my job as efficiently without it. There is s certain project we do once a year where we update pricing on all website items with all of our suppliers. Being able to keep this data in SS, then send our suppliers update requests to load in the data has been a life saver! Keeping track of work along with managing the project has become a breeze.

Pluspunten:

The thing I like the most is the transparency or the collaboration. To be able to easily see what others are doing and manage them together, set reminders and send update requests is what makes our company run well.

Minpunten:

I think there have been a few times that we have maxed out on number of lines. I don't know why that there is a throttle there, but that's probably my only complaint is that some of our sheets get large and max out!

Jordan
Director of Technology in VS
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Versatile Project Management Tool

5,0 3 jaar geleden

Opmerkingen: We use Smartsheet in lots of ways -- from spinning up dashboards to show our operations teams how they're doing on any given day to managing data transfers from sales to operations to crafting project plans for implementations to tracking survey responses when projects are completed. It's an incredibly versatile tool that, with a little creativity, can produce amazing results.

Pluspunten:

I love how accessible and customizable the product is. We're able to make it do so much to integrate various departments and help work flow across the organization.

Minpunten:

Some of the features aren't carried from sheet to sheet when you save as a Template or save a project as "new", and having to reconfigure alert rules can be time consuming.

Brian
Human Resources Generalist in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Smartsheet for Data Management

4,0 3 jaar geleden

Opmerkingen: I daily maintain six Smartsheets, and will probably integrate more. This has helped with tracking my progress in processes, and eliminated the need for reporting up, as my superiors can view my progress in real time. I found learning the software to be fairly easy, and recognized many opportunities presented by Smartsheet for further education.

Pluspunten:

I use Smartsheet daily to track personnel processes, such as recruitment efforts, termination procedures, and the completion of development reviews. I have used other software before, but Smartsheet affords me with the opportunity to freely share the data with other coworkers and management easily and immediately. I also really appreciate the automatic save feature, and the prompt to update with other's changes. I tend to stay in my Smartsheets all day long so this is particularly helpful for updates. I like the ability to attach documents.

Minpunten:

I found the Filter feature to be a bit clunky; That design needs some work. I'd like to be able to change fonts within fields, such as making individual words bold. Manipulating rows within the sheets could be streamlined. It's challenging when you want to move a series of rows to another location on the same sheet. It becomes a two-step process: Creating the space for the rows in the new location, and then cutting or copying and inserting them in the new space.

Cory
Sr. Project Manager in VS
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Smartsheet is preferred from multiple fast-moving projects

4,0 3 jaar geleden

Opmerkingen: Satisfied. I manage >25 projects that vary in size and detail. I would not rely on any other project management program that I have used in the past.

Pluspunten:

Easy to get in, set up, and maintain small-medium size projects. Quick to learn, easy to use.

Minpunten:

I would like more intelligence around the columns: 1) more specific formatting choices, like setting the duration to hours, separating effort and duration; 2) Predecessor columns that intelligently follow the task, not only the row number.

Nick
QA Coordinator in VS
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Quick Spreadsheets that allow for collaboration

4,0 3 jaar geleden

Opmerkingen: I solve the problem of tracking how my employees profit on many small profit/small margin projects. This allows me to see who is struggling the most and who is not. My team specifically focuses on education, hospitals, and non-profits. So maintaining margins to not lose any money is important. I wrote up a story about it here: https://community.smartsheet.com/discussion/example-advanced-smartsheet-reporting-interconnectivity I've pulled off absolutely amazing things. I'm willing to go into detail and share more of what we were able to accomplish. Many of Smartsheet's examples do not solve business problems, but they do help us learn how to solve our own!

Pluspunten:

I absolutely love how quick and easy it is to use Smartsheet. The formulas have great documentation and it helps tremendously when trying to learn and accomplish new tasks. You can pull off amazing things if you sit down and build it. I was able to build a completely automated revenue and labor estimator that shows me how profitable each member of my team is. Many of the applications we built, the community was clueless how to build it. We were able to accomplish some very unique dashboards & spreadsheets that make our lives easier. I can now make business decisions on a whim, without having to spend hours of research about the effect of one decision on our numbers.

Minpunten:

I dislike how many features such as the dynamic view or the workspace deployment feature is locked behind an expensive addon. And when inquiring about customer service we were told it "isn't" a fit for us. But yet, Smartsheet cannot give us a demo to experiment or test them out? Smartsheet is nickle and diming things a lot. Smartsheet is >not< small business friendly. It is really a shame because these tools are absolutely 100% amazing. It also surprises me how little the community interactions are. There are many great suggestions for features that are standard in Excel and Google Sheets, that Smartsheet blandly ignored for years, and sometimes says "coming soon" and years later we still don't have it.

Angel
ELV Presales Engineer in Jordanië
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

We ensure the preparation of workflow charts accurately with high flexibility in follow-up.

5,0 10 maanden geleden

Opmerkingen: Smartsheet has simplified the concept of project management for our team members, and everyone is interacting with the work programs that Smartsheet can collaborate on. We have benefited greatly from the automation that keeps all histories constantly updated. With Smartsheet, workflow was accurately prepared and tracked, and we were able to quickly discover troubled tasks and find solutions to them.

Pluspunten:

I like in Smartsheet the ease that it gives us when setting work schedules, and also the automatic update of the start and end dates of activities, and it is equipped with several views, enabling you to get a distinct view of the work programs. Through the project dashboard, Smartsheet enables you to know all the information you need and also enables each member of the team to know the tasks to be followed up and when they will be closed. Smartsheet provides many collaborative features that enable all team members to share updates, and also send notifications to team members that show what tasks have been modified and who is responsible for them. One of the features of Smartsheet is also to prepare forms and send them easily to a specific team member or from outside the team, requesting specific data and information, and the ease of receiving a response to them and including them within the project updates. I value the means of communication that keeps all team members in constant contact, saves them a lot of time, and ensures that all tasks are kept under constant supervision. With Smartsheet, we ensure that all project events are archived, in addition to the attachments that were included by team members during updates, and it is also distinguished that we can return to them at any time to make sure of any information we need.

Minpunten:

Smartsheet is a very intuitive tool and all the tools are clear and easy to use, and I didn't find any dislikes with it. As for the mobile application, it needs more improvements to be able to perform more functions with it.

Candace
Project Manager in Australië
Human Resources, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool for project management

5,0 2 jaar geleden

Opmerkingen: Collaboration during projects is key to our business. Smartsheet has helped us centralise our project documentation into one central repository and ensure that we have artifacts for each project we complete.

Pluspunten:

My company uses Smartsheet to manage projects. We are a software implementation consulting service working with clients (remotely) and collaboration and instant updates to shared project plans, action items lists and contact information is important to ensure the successful management and completion of a project. The reports and widget functions make dashboard reporting easier and more efficient. The ability to export to Excel or Microsoft Projects means that we can collaborate easily with clients who use other tools within their organisation. The notification functionality is great as well, whether it's getting notified of a change on a sheet, or notified that something has been assigned to you.

Minpunten:

I would like to be able to copy directly from Smartsheet into Word, PowerPoint or Outlook (in table format) rather than having to copy into Excel, then copying from Excel to another program to get a table. It's a small thing, but frustrating when all you want to do is copy a portion of a project plan or action list into an email and it comes out as text instead of formatted as a table. :-( I would also like to be able to display the Gantt chart in different formats for use in presentations and documentation. The standard Gantt chart view is fine, but it would be nice to be able to change colours, font or even the width of the bars to make it more appealing in presentations.

Steve
Steve
Director of Digital Engagement in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Enterprise features and pricing mean you can probably find a startup alternative

5,0 4 jaar geleden

Opmerkingen: I hated it a few years back when I first started using it. The thing that won me over and made me a power user was the interface refresh about a year ago. I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG). Anyway, while we do love it, there are a few antiquated things like concurrent editing that are truly broken (Google sheets can do this just fine!) and the recent price increase for our contract means that we are probably moving to another tool.

Pluspunten:

--You can easily switch between different views of the same data, e.g. grid vs. Kanban --Dashboards and reporting are both powerful --Growing number of integrations --Commenting per-row is excellent --Can be used as a simple spreadsheet --Security/permissions are robust and intuitive --Excellent training and certs available --Forms feature is pretty complete for basic stuff --Very extensive formula capabilities, almost like Excel --The "business" pricing tier would actually be quite adequate for my group's needs, vs. the enterprise plan --Nesting/hierarchy of rows can be useful

Minpunten:

--No in-cell formatting --Awkward multi-user editing, no auto-save, other users keep resetting views --Reporting is difficult, meaning that you have to create separate complex reports instead of just saved views --Not a true database or app builder --Notifications system is wonky, delayed, and hard for new users to tame --Very easy to abuse and misuse, even worse than Excel because you can add in the nesting/hierarchy (we have one user in particular that makes the most gawdawful sheets you've ever seen, partly because of the inherent Smartsheet interface) --Attachments are pretty rough, not easily visible or visual, and no desktop app integrations (e.g. save a file from Word to SmartSheet) --No concept of a "document" or app, only the spreadsheet motif; can't do notes or instructions very easily, for example, so people overload rows for this and that makes reporting even harder when you have to manually select rows --Forms feature not embeddable or graphically complete with formatting to make it look nice --Not clear how you combine formulas and forms without overwriting formulas at the bottom--I haven't figured this out yet even after years of using it --Enterprise pricing is now forcing us to consider alternatives, including lower tiers of Smartsheet

Michaela
Creator & Educator in Tsjechië
Kunst en nijverheid, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The Software That Helps Me Create

5,0 2 jaar geleden

Pluspunten:

I use Smartsheet for a wide variety of projects that are so different in nature it's stunning it can all be done on one platform. I have one sheet for a list of plants I want to buy for my garden, complete with growing conditions and pictures. It does miracles as I stand in a gardening store wondering about the right varieties. I have another for managing my freelance work, budgets, timelines, tasks. Another sheet is a massive collection of ideas for my video channel and blog posts. Then there is the sheet with information about art prints and products I sell - sizes, prices, thumnails. I also organized my husband's secret Birthday party using a contact-based Smartsheet shared with accomplices. We went to our favorite town for "a trip" just to keep meeting over twenty friends from 4 countries who secretly arrived as well. Oh, and did I say that I'm writing a book using a Smartsheet? An unlikely use, given that it's not a text editor, but my chapter segments are short and the key is in organizing them into the right sequence, so, they ended up as cells in a spreadsheet too. The way Smartsheet allows me to attach files, images, notes and comments but still keep it all on the same line is fantastic. It helps me think. The was a mind map opens our brain to possibilities and ideas, Smartsheet nails them down. I use it every time I need to get a sense of structure and organization. It's become my go-to tool for making stuff happen.

Minpunten:

I don't like the fact that I can't easily copy and paste cells from Excel. I don't like to import entire files. Sometimes I just need a section of a sheet to be added. Even if the paste wouldn't be perfect, it should be possible to paste from an Excel sheet or a simple text document where each line would appear in the next row.

Carissa
Director Enrollment in VS
Hoger onderwijs, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very robust collaboration tool

5,0 3 jaar geleden

Opmerkingen: We have used Smartsheet for quite a few years to help manage projects, day-to-day items, operational calendars, and other items at our higher ed institution. This tool has been a tremendous help with making it easier to collaborate with other companies, as well as increase the efficiency with certain tasks among our department and other departments at our institution. Smartsheet is a very easy tool to learn and use and provides a great amount of functionality in one place to collaborate across groups. I would highly recommend this product to companies, large or small, if they have multiple projects that they need to manage frequently. The ROI for this product is good if you use it all of the time. If you don't, it can end up being an expensive tool for collaboration while there are many alternative competitors out there that may be a better option financially.

Pluspunten:

Smartsheet provides a very robust collaboration tool among teams and teams from other companies. The ability to show timelines, comments, attachments, and dates - all in one place - make it very easy to stay on track with projects. This tool also provides a very nice mobile and app platform to work off of while out on the go. We utilize the professional (paid) version to encompass all of the features that we need and are no longer offered in the free version, such as the ability to email directly from the sheet, send for updates, and utilize the reminder functions. Emailing directly from the sheet is a great feature since it allows you to send the comments, attachments, and info from the line all in one easy-to-read email. You can also cc yourself on the email so that you know that it was sent.

Minpunten:

One of the things about Smartsheet that could be updated is the ability to copy info from one sheet and create a new sheet. For example, my team utilizes this tool for registration for certain programs at our university. The ability to copy the entire sheet (with all of the info and attachments) onto a new sheet and update the dates, or minimal information, would be a great function to have. The other option would be to allow more functionality in the free version (which was previously there). The update to only allowing email sends from a single line in the professional (paid) version now is a bit challenging when we only budgeted for a certain amount of licenses for the academic year (and we all know how stingy higher ed budgets are right now)

Sadaf
Sadaf
Sustainability Analyst in Verenigde Arabische Emiraten
Geverifieerde LinkedIn-gebruiker
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

SmartSheet- Highly recommended Project Management Software

4,0 4 jaar geleden

Opmerkingen: We have a global team of collaborators often working on the same document. SmartSheet, being a web-based collaborative tool makes it effortless to delegate and track tasks, allocate resources, and oversee budget in a concise form. The transparency in this tool is exemplary as one can view activity logs and track changes. Unlike its main competitor MS Project, SmartSheet is capable of tracking real-time workflow wherein changes made by one individual can be reflected across the entire team in an instant.
It functions spectacularly on a range of operating systems (I use it on iOS as well) and has proven to be a cohesive platform to visualize project data in real time, all in one place for all relevant team members to view and work on. I would highly recommend SmartSheet for teams who are looking for project management software that requires minimum training with maximum output.

Pluspunten:

SmartSheet is a cloud-based tool that helps Project Managers better align their resources, cost and time. Being a part of a virtual team responsible for collaborating whilst managing critical projects, Smartsheet has been indispensable in helping us track project timeline through interactive Gantt charts, establish critical paths, manage team resources, analyze budget and costs, in addition, to document sharing through OneDrive, Skype and even the app. It is definitely reliable, has a simple user interface, flexibility in function, offers real-time data tracking through dashboards and training additional collaborators is uncomplicated. I love how SmartSheet offers a powerful conditional formatting feature, visualization of data that is editable and printable for presentations and has a spreadsheet-like interface (like Excel) yet is straightforward, unlike its counterparts. Another thumbs up feature is that SmartSheet offers a 30-day trial wherein full functionality can be tested and project plans produced before actually investing in the software!

Minpunten:

Our firm works from Sunday to Thursday (unlike the USA) and though they are advised well ahead, maintenance windows don't always align with our schedule, and we have to work around that. One attribute that can definitely be improved is the option of turning on auto-save, instead of manually saving the document. Often the development of a comprehensive project plan across several collaborators is quite intense and even if one of them fails to manually save the document, it is quite a hassle.

Maarten
Maarten
Operations Assistant in VS
Geverifieerde LinkedIn-gebruiker
Bouw, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A powerful tool for rapid, automated, information sharing without jeopardizing privacy

5,0 3 jaar geleden

Opmerkingen: I have used SmartSheet for a number of years with different project teams and different applications. The software is incredibly versatile and lends itself to every imaginable aspect of the projects, from planning and scheduling meetings to tracking and and documenting closeout requirements. The automation options along with the display variations and the accessibility via multiple device types and input devised provide meaningful, clear and up-to-date information to a large variety of people with equally varied technological backgrounds and communication styles. During the work day, my SmartSheet portal is always open!

Pluspunten:

SmartSheet provides an easy and efficient means of sharing information in a spreadsheet style format with web-forms that are readily accessible and editable from portable devices. The information from these web-forms can be set to auto-populate on the parent-sheet where the information becomes accessible to all authorized users at the click of the "update" button. For example, during the COVID-19 pandemic, a employee health status sign in sheet was created on short notice and sent out to all relevant parties via email as well as by posting a QR code at the job sites which all workers can scan with their mobile devices and fill in the form on line. The relevant information gets forwarded to main sheet accessible at the main office (nearly) instantaneously. The display options of the sheets are numerous and varied, very useful for different circumstances and audiences.

Minpunten:

The functionality is quite similar to that of an Excel spreadsheet, but my recurring stumbling block is that there ARE some differences. That being said, SmartSheet does a wonderful job of expanding the function library constantly, which makes it an ongoing task to stay up-to-date with what is new and possible (this is both a Pro and a Con since the library is so very dynamic)