Fiix reviews

Best Engineering system

Opmerkingen: Fiix MACMMS is very reliable and easy to use in our hotel especially our engineering department. Beforem they are using Excel to record all work order until work completed and it's very hard for us to trace the work order because of this manual system. But after deploying the FIIX, our job makes easier and the response time to attend to our guests' needs is now very fast.

Pluspunten:

The FIIX is a very useful system not only for Engineering department but for all department in our hotel because this system has an inventory system and purchasing module. very user friendly and easy to setup.

Minpunten:

I wish we could also add/change a logo to our company logo under basic plan because it's not applicable to our existing plan.

B's thought on Fiix

Opmerkingen: Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data.

Pluspunten:

Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.

Minpunten:

At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.

If Fiix can't fix it it can't be fixed.

Opmerkingen: I am utilizing Fiix to capture and track maintenance and repairs at multiple locations.

Pluspunten:

The workorder process is very user friendly and can be used with very little training involved. The ability to utilize Fiix from my mobile phone is amazing.

Minpunten:

TBD: I haven't found anything that I do not like about Fiix.

Overwogen alternatieven: JD Edwards EnterpriseOne

Redenen om over te stappen op Fiix: Fiix was chosen for its overall ease of use.

Good value for the pricing.

Opmerkingen: Billing and subscription service has been easy to navigate.
If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around.
In general, Fiix is slow to respond to customer service requests and feature additions.

Pluspunten:

Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups.

Minpunten:

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated.

Overwogen alternatieven: IBM Maximo Application Suite en eMaint CMMS

Redenen om over te stappen op Fiix: Cost and functionality.

Great, cost effective solution

Opmerkingen: Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost. Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required

Pluspunten:

The pricing and what features were included in the basic free package

Minpunten:

I appreciate that the analysis tools are in the paid package, but it would be beneficial to have some very basic tools available in the free package as well

Overwogen alternatieven: MaintainX

Redenen om over te stappen op Fiix: Better quality and features on the free version

Efficient and Reliable Software For Us!

Opmerkingen: Fiix Software is definitely the best maintenance management software out there. It offers user-friendly interface, asset management capabilities, work order management system, preventive maintenance module, reporting, and analytics features which make it an invaluable software for any company or business. I highly recommend this software for anyone looking for an efficient and reliable way to manage their maintenance operations.

Pluspunten:

I recently switched to Fiix Software and it's been a breath of fresh air for me. The software is incredibly user-friendly, intuitive and saves me a ton of time. It helps me stay on top of my maintenance tasks with ease and provides detailed reports on the go.

Minpunten:

There are many Pros of this software but till now I didn't face any issue with the software that's why their is no any cons of the software till date.

A Busy Career.

Opmerkingen: It allows everyone to know what PM has been completed and by who. This way time and material isn't wasted by doing the same job more than once.

Pluspunten:

Easy to use after proper training on how to access.

Minpunten:

Administrator needs more access to make changes to assets and scheduling without having to get ahold of someone to allow the changes to be made.I wish there was a alarm on the system to let everyone know that a PM is about to be overdue, instead of letting you know it's late after the fact.

Fiix CMMS use in a <50 employee manufacturing facility

Opmerkingen: We have had a very good experience with the software itself and the customer service has been excellent.

Pluspunten:

It has all the features we need, works very well for a company our size. The value to price ratio is high.

Minpunten:

Since we are not using Fiix to its full capability, ther have not been any particular dislikes.

User-Friendly and Powerful CMMS Software

Opmerkingen: Fiix software is the most affordable option on the market to fulfil your maintenance management activities. I would highly recommend this tool to all the business who are looking to improve their maintenance operations, reduce costs, and increase efficiency.

Pluspunten:

It's a powerful CMMS software designed to help businesses manage their maintenance operations effectively. it provides a set of features that make it easy for businesses to improve their maintenance activities quickly. You can also get real-time updates and notifications of your schedule works.

Minpunten:

As I used the software till now their is no any issues found in the software.

Fiix CMMS Overview

Opmerkingen: the data are used to for pareto analysis which improves equipment reliability

Pluspunten:

Interactive and flexible dashboard its easy to understand and use for analytics

Minpunten:

Basic plan needs an upgrade, we need more features to make client get attracted to it for a start most client want to try the basic and upgrade later

Good for small enterprises

Opmerkingen: We mainly used it for Work Order accountability and to have history of tasks completed.

Pluspunten:

Customer Support was great, but the overall product needs improvement.

Minpunten:

Unable to make bulk edits, difficult to navigate user permissions, and reporting structure needs to be improved. Mobile App and Desktop version do not line up with each other. The platform allows for too many human errors and it is hard to maintain clean data. Inventory can be way off than what is reported by the system.

Overwogen alternatieven: UpKeep

Redenen om over te stappen op Fiix: The costs associated with the other option was significantly higher.

Fiix... 4 years in.

Opmerkingen: Gradually getting away from individual databases and "personal" information stores.

Pluspunten:

Once all users are onboard with all sections it does become a "single source of truth" for all equipment within a business. Easy import of existing databases, easy to move assets between sites and have all relevant data follow the asset.

Minpunten:

1.Limitations and complexity of the reporting module. example:- I want to create a report that lists run times, power generated, and fuel usage for our generating plant but this does not appear to be possible. 2. Some important data does not automatically populate between sections. example:- We have compound equipment made up of multiple assemblies (Think, television camera, with a teleprompter, mounted on a pan and tilt head, all on top of a robotic pedestal) if a work order is created for the pedestal (which is "part of" the complete camera) and we look at the history of the complete camera, the pedestal work order doesn't appear. 3. No multi-site project capabilities without "tricking" the system by transferring assets between sites.

Estron Chemcial CMMS Review

Opmerkingen: We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price.

Pluspunten:

1. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time. 2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys. 3. Customer support has been a 10/10 anytime we have had a question or needed help. 4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time.

Minpunten:

I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed.

Procurement/Inventory Management with Fiix

Opmerkingen: I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from day one. The Parts & Supplies module tracks all of the necessary points of inventory management. You can handle everything you want to manage from planning to the final closure of the work order. The module can all be accessed via links from work order to purchase request to PO to receipt to work order completion. This is a vital tool when researching through asset/equipment/vehicle/inventory management.

Pluspunten:

The Purchasing and Parts & Supplies modules in Fiix are very user friendly. Any outside the box options that we have requested have been implemented with relative ease and low expense. We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added quite a few intuitive dashboards that help out in all areas of users. I have used many CMMS systems in the past, but Fiix has been the most user friendly and easy to modify as business changes/grows.

Minpunten:

I really would like to know more about other areas of the system that I don't utilize regularly and also able to create my own reports on the fly.

Fiix

Opmerkingen: Since our facility has been using the Fiix software our maintenance program has improved greatly. We have set up KPIs to track different maintenance activities. They also have an app that works very well and is easy to use. As a maintenance manager it is important to have a solid CMMS system in place and Fiix has checked all of those boxes for our organization.

Pluspunten:

The Fiix software is east to navigate and use. Over the last few years we have been utilizing this software and have built our CMMS with the support of the Fiix team. They are very responsive to suggestions and continue to advance with new improvements. From an administrator stand point this platform allows us to create, move, and change our assets. As well as simply creating and changing our PM tasks and Scheduled Maintenance activities. We have also started a through put process to maximize our run time and optimize our true Pm activities.

Minpunten:

The only area that I struggle with is the report generation. Although, if I ever have a need or a question the Fiix team is readily available and able to offer support in either building a specific report or walking me through the process.

Great quality for the price, but still room for improvement

Opmerkingen: Previously we used Microsoft outlooks calendar feature to organize our maintenance scheduling. This has greatly improved our planning capabilities.

Pluspunten:

Fiix is very user friendly. All the tools you need are at the touch of your fingers for a very reasonable price!

Minpunten:

There is always room for improvement. Fiix should implement the ability to associate a work order with more then one asset. I would say that it would be even more beneficial to add a specific asset to a labor task. I think this functionality has been overlooked, often a work order pertains to more then one specific piece of equipment. For example; if I have a monthly filter check on my electrical cabinets I currently only have the ability to select one cabinet as an asset instead of all the specific cabinets that require work. This is something that can be worked around, however the work order is only associated with the one asset. The work history is then lost for the other cabinets. For companies that require documentation for ISO certifications/audits this can create issues depending on the work performed. It is unreasonable to have a work order for each menial task just for record keeping sake.

great software to streamline your maintenance department

Opmerkingen: Im very happy with Fiix. it's quickly become the most used tool in our Maintenance department.

Pluspunten:

the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature packed software. at the time of purchase it was the most feature packed CMMS with the smallest price tag.

Minpunten:

Implementation is a bit of a bear. I dont know how it could be streamlined, but it would be nice for future iterations.

Overwogen alternatieven: Hippo CMMS en eMaint CMMS

Redenen om over te stappen op Fiix: price vs features

Our Fiix Implementation Has Been Excellent

Opmerkingen: I tested several web-based MMS applications before I decided to buy and implement Fiix. The great thing about Fiix software is it allowed us to easily create and track Work Orders, defined all Scheduled Maintenance for all equipment in the Power Plant and Schedule it within the Maintenance Management System. This is gives us the ability to have all maintenance tasks scheduled automatically according to manufacturer recommendations and automatically generates work orders to complete the maintenance tasks as they occur. Moreover, we can track and prioritize all maintenance tasks and provide status to all personnel and supervisors, as well as generate comprehensive reports on what needs to be done and what has been done. My next steps are to integrate the Parts Inventory Control, Parts and Supply Management and Cost features so we can maintain our Inventory, track and order parts easily, as well as associate all required parts for each maintenance task. The big thing will be that this will enable us to track Maintenance Costs per asset and per system. This is huge for our regulatory reporting requirements.

Pluspunten:

Maintenance Management features were easy to setup and customize for our situation. This allows us to easily track and maintain our Scheduled Maintenance and Emergency Maintenance.

Minpunten:

There is nothing I dislike about this software, really.

FIIX Implementation

Opmerkingen: We originally reached out to FIIX for a solution to maintain and sustain our asset administrative requirements, the CMMS software has checked off more than we expected. The implementation of the software was a corrective action as a result of an "opportunity for improvement" within our quality management system related to preventive maintenance.

Pluspunten:

The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets. Most importantly for us was to have the ability to upload files, pictures and reports for a created WO form an auditor's perspective. The product is easy to use and logical, the training tools available made it easier for our new users to grow and develop. The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.

Minpunten:

The out of the box solution is not complete for our intended purpose, we find that the any feature requisition is either not available or requires an upgrade to Enterprise platform.

The best solution around

Opmerkingen: We have been using the software for a few years now. Prior to using MA CMMS we had a paper based system. Our business had grown to the point it was no longer possible to sufficiently manage the workflow manually. In looking for solutions we found MA CMMS. After a test drive of the system, we were very pleased with the functionality it offered and its ease of use. The system allows us to better manage our resouces . We can track inventory within the system which assist us in the billing process. There are several adhoc reports that provide useful information that we find helpful in doing predicative maintenance of systems we maintain. And it also provides data that is useful in system operation. And on top of that, it was very affordable compared to any other option we looked at. We are very pleased with the product and the customer service they offer. We look forward to a long working relationship with MA.

Pluspunten:

Ability to track parts used; assist in balancing work load among staff members; notification of status changes; reports

Minpunten:

I find the mobile app a little confusing; may have too many comments fields. User sometimes is not sure where to put comments - doesn't appear to line up with online system.

FIIX is a great CMMS

Opmerkingen: I like my CMMS

Pluspunten:

The mobile apps is very useful. i have 475 buildings to maintien. with this tool we enhance the travelling efficiacy.

Minpunten:

what I like least is the construction of the report. there are already built reports but when we need precise data according to our business unit we have to build our own report but the tool is not very user-friendly. But I have excellent customer support that helps me whenever I have a need with building a rapport.

Overwogen alternatieven: IBM Maximo Application Suite

Gets the job done

Opmerkingen: This is the second software that we've used. It's far from perfect but it works way better than the last one. It is a little querky and has it's bugs but overall it gets the job done.

Pluspunten:

Most things are linked together very well so you can get from an asset record to a service record to a part record very easily. They incorporate "hyperlinks" very well. The cloud base works very well. We have multiple copies open at a time and data never seems to get misplaced or corrupted

Minpunten:

Many very simple things like: Fields in POs and other screens lack the ability to set defaults. Ex: vendor terms Most columns in lists in various places around the program can be ordered or sorted by clicking on the header of that column yet many cannot. Most of these have no apaerent order either. Many columns that have a fixed order are the wrong way and are ordered oldest on top instead of newest on top The purchasing screens do not support package quantities which makes auto re-ordering and inventory control on such items a difficult task

It's mostly easy to use, but missing some features.

Opmerkingen: Overall it's good, but items should be saved. It's better than my last program.

Pluspunten:

It's easy to see and look at the items that are needed in a particular work order, and sort PM's from projects from CM's.

Minpunten:

Any item that is signed off, is gone. You can't track previously fixed items in the software to know if this particular item has been fixed a dozen times to know if we should just replace it.

WHAY I WORK WITH FIIX

Opmerkingen: I HAVE BEEN WORKING IN THE COMPANY FOR 2 YEARS.I HAD TO LEARN MYSELF TO WORK ON MY OWN, WHICH TURNED OUT TO BE EASY.THERE WAS AN OPTION FOR THE INFORMATION TO BE COMPLETED ON PAPER.FOR ABOUT 1 MONTH I WAS ABLE TO IMPOSE FIIX, WITHOUT PAPER RECORDS AND IT IS EASIER FOR ALL OF THEM.

Pluspunten:

IT'S BEST THAT ALL THE INFORMATION ABOUT THE EQUIPMENT AND ITS CONDITION IS 1 CLICK DISTANCE, OF COURSE IT IS WHEN THE INFORMATION IS COMPLETELY COMPLETED.THERE IS A GOOD ASSISTANCE CENTER.

Minpunten:

THERE IS A GOOD ASSISTANCE CENTER, BUT I DO NOT ALWAYS FIND AN ANSWER TO MY SPECIFIC QUESTIONS.I HAVE THE PROMISE THAT IN THE MORE QUESTIONS IN A SPECIFIC CASE, HE WILL BE CONSIDERED AND WILL FIND A SOLUTION THAT IS ACTUALLY LOGICAL.

Fiix Software Review

Opmerkingen: Overall, the software meets our expectations.

Pluspunten:

It is easy to create work orders, task groups, purchase orders,and other components of the system.

Minpunten:

As with any database, creating/populating the underlying data tables takes time. Deleting an asset that may have been duplicated appears to be impossible especially if a work order is attached to it.