Webex Suite reviews

Een prima tool die zich als maar ontwikkeld

Pluspunten:

De tool is gebruiksvriendelijk en self explanatory. Zowel te gebruiken op desktop, tablet of mobiel door de app. Ook kan je met je telefoon inbellen zodat je lekker een buiten wandeling kan maken zonder dat je de meeting mist.

Minpunten:

Vaak storingen en geen goede integratie met outlook. Zo kan ik niet via webex in mijn agenda zoals dit bij een teams wel kan. Ook maken weinig andere bedrijven gebruik van webex waardoor sommige mensen niet in de call kunnen komen

A complete build up package by Cisco.

Opmerkingen: Very fine and great performance products I saw as compare to others worked on.
A way it is designed is really simple and makes UI feels attractive as well to work with.

Pluspunten:

1. High quality and organized management platform. 2. Features are designed in such a way to make work simplified and attractive as well. 3. Proper detailing of meeting events and agenda with participants details. 4. Taking remote , screen sharing are easy and effective with minimal lag ever noticed.

Minpunten:

1. Not much popular as seen in limited workplaces which is associated with cisco mainly.

Best Collab Offer ever !

Opmerkingen: We use Webex Suite as a collaboration software, in every meeting room. The flexbility and quality of audio and camera are awesome.

Pluspunten:

Easily integrates with Microsoft Teams. Webex Board and Telephone are very easy to implement and to use

Minpunten:

The earlier versions overlapped with Teams functionality. The new one integrates smoothly.

Get's the job done

Opmerkingen: Not bad but not the best out there in my opinion.

Pluspunten:

It usually has a strong connection and is a useful to meet virtually

Minpunten:

I find that the experience is better with Zoom overall. Webex makes it hard to share your screen.

Best-in-class corporate audio/ video meetings and chat

Opmerkingen: Exceptional chat/ audio/ video platform for corporations.

Pluspunten:

The overall product robustness, quality, and security. The corporate look-&-feel. The smooth and user-experience oriented intragration with Google Calendar. One single app for all (Cisco Webex app). The PC client and mobile app sync.

Minpunten:

Hard to find one since it has met all the requirements.

Webex a reliable choice in video conferencing sphere.

Opmerkingen: Found it an effective tool for both internal and external meetings. It keeps pace with other platforms.

Pluspunten:

Easy control panel for managers as well as staff.

Minpunten:

Launching via web or app could get complex for some inexperience staff.

WebEx is okay

Opmerkingen: I do feel like the system is slightly outdated, but it does seem to work well when doing conference meetings

Pluspunten:

We use webex support as part of our communication and meetings

Minpunten:

It does have the functionality to be able to directly message to a single in dividual or group, and it also allows us to have meetings in multiple locations

Awesome features

Opmerkingen: The meetings run smoothly with minimal lag or disruption. Its reliable performance in video and audio quality.

Pluspunten:

High quality Audio & Video. Breakout Sessions.

Minpunten:

The pricing structure can be complicated with various plans and ad-ons, Especially for small businesses or individual users. Limited Free Version.

My Experience with Webex

Opmerkingen: Webex is a good tool for video conferencing and calling. I especially like the software's group and room capabilities.

Pluspunten:

Webex does not lag like Zoom, and the conferences are much clearer.

Minpunten:

Having used both Zoom and Webex, Webex is not as user-friendly as Zoom conferences.

Cisco Webex Suite: Comprehensive Collaboration and Communication Tools

Opmerkingen: The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs. Its strengths in security, integration, and scalability make it a solid choice for many organizations.

Pluspunten:

Collaboration Tools: Features like file sharing, whiteboarding, and real-time document collaboration enhance productivity and teamwork during meetings and project discussions.

Minpunten:

Mobile App Limitations: Although the mobile app is functional, it may lack some features found in the desktop version, which can limit its usability for users on the go.

" Cisco webex - A convenient app for online meetings."

Opmerkingen: Overall, it's a go-to application for video conferencing and meetings. It incorporates various features such as screen sharing, meeting recording, and virtual backgrounds. It has a good user interface, but there is still room for improvements.

Pluspunten:

"It is a convenient video conferencing platform that can be used on both PCs and mobile devices. It handles video conferencing with good audio and video quality, with minimal lag and disruptions.

Minpunten:

Its pricing is on the higher side as compared to other video conferencing platforms . The mobile app is good but various features are not available which are in pc.

Teleconferencing software with an enterprise mindset

Opmerkingen: Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.

Pluspunten:

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

Minpunten:

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.

Originally a Conference App, and now a full Virtual Conference Platform

Opmerkingen: We first used Socio as a conference app at our conference in 2019, after selecting it from a list of 20+ options we'd tested. Our attendees loved it, and while there were some hiccups on site with managing customer service and notifications not always being real time, we were overall very impressed. For our 2020 conference we again looked at dozens of competing conference apps, but in the end Socio remained the best fit for our specific needs. Due to Covid we ended up having to cancel our 2020 conference, and Socio was gracious enough to credit our purchase for use at our 2021 conference. As the pandemic went on though, we made the decision to switch our 2021 conference to a virtual conference, so started the process of reviewing virtual conference platforms. After looking at dozens of these, we finally came back to Socio and demoed their version. We were very impressed with the production quality they offered for our sessions and keynotes, and the networking opportunities they'd built into their platform. Only one other conference platform was close to their level, but Socio was a better fit for us all around so we are moving forward with them for our conference next March.

Pluspunten:

The software had all the features we were looking for, and implemented in a way that was easy for admins and users alike to use. Socio is also always improving their platform and adding, new useful features. I'm also really impressed with how well they were able to transition from a conference app to a full virtual conference platform, especially their implementation of the live video sessions and the networking opportunities.

Minpunten:

The sponsor and exhibitor listings could be better. The logos are small and only allow square formatting, and the listings are functional, but nothing fancy compared to what I've seen in other conference apps and virtual conference platforms. I was also disappointed that they don't support live captioning for their new conference video solution.

Great Option for Virtual Events

Opmerkingen: We looked at a lot of software for our virtual event, and Socio lays everything out for attendees in a very intuitive way (we have members from 21 to 85, and had no complaints!). It is clean and professional looking, doesn't overload the platform with things you don't need (every element is very customizable, so you can choose every piece to add), and while it was time consuming to build out, it was not hard to do and support was always there to help. For us, it really kept our attendees engaged, offered us the chance to share resources, have live and recorded content, and lots of options for sponsor engagement. Plus, their game option is great for building engagement.

Pluspunten:

My favorite element of this software is that you can pick and choose the elements you want as a part of your event--if you need to have a virtual trade show, there is an element that can do that; if you need to list your speakers, you can add that. It made the whole presentation on the user side look very customized and clean. There was nothing there you didn't want.

Minpunten:

We used the add-on broadcast studio, Streamyard. If I had to say I wished for anything more than I got with Socio, it would be to be able to interact more with attendees in Streamyard....but that is a very small con. The broadcast studio was so easy to learn, and looked very professional.

Checking all the boxes with Socio!

Opmerkingen: Metrics are super important to any event, it helps us to measure the success of the event and acknowledge areas of improvement. The Socio app allowed us to track the number of users who clicked on Sponsor booths, ads and it even listed these attendees. This allowed sponsors to easily contact the attendees afterwards to follow up with them. The video rooms feature was a huge hit with our event. We used it predominantly for our Pre-Conference event and the attendees loved the intimate settings. This gave the attendees full access to our experts to hold discussions on challenges they were facing and to network with others at the same time. This really added the personal touch to the event and attendees from across the globe felt like they were at a physical event during these sessions.

Pluspunten:

The Socio product was exactly what we needed for our online virtual event! When running an online event which spans across time zones, it’s very important to ensure that all attendees know what time the sessions are scheduled to take place. The Socio app allowed all attendees to see their local time zone and the event time which was a deal breaker for us given that we had attendees from the US, UK, Singapore, UAE and Australia. We were also very impressed with the rapid response time from the Socio team who helped us to set up everything for our event. Their team usually came back to us within a matter of minutes and helped us resolve issues before the big day, on the day and even after the event. We really appreciated the support from this stellar team and were very grateful for it! The attendees were also very enthralled with the ease of accessing the sessions, ability to switch tracks (we had three tracks at the same time) and the ease of networking. They loved the video chat feature and the ability to connect and speak with the speakers, sponsors and other attendees during and after the event. There were a lot of business opportunities which developed from these sessions.

Minpunten:

The only improvement would be to have a version that allowed Socio's full service on older mobile devices as there were some users with older mobile devices 94+ years) whose software allowed them to download the app but they couldn't access the messaging feature. They used the web version instead which was much easier for them.

Webex by Cisco i one of the best robust web-conferencing solutions available

Opmerkingen: Overall, Webex is in a right direction. It has a user-friendly interface. It is very simple and easy to use. It is very secure and I love the Webex mobile applciation.

Pluspunten:

I use Webex everyday at work for video conferencing, voice calls, messaging, and meeting with my team. I also use Webex for sharing files and docuemnts. The quality of the services is great. It is very secure and safe to use. I also use Webex phone application. It helps me to call my co workers and connect with them while I am away. I get notifications on my phone if someone tries to contact me. I never use my phone carrier to contact my work friends. Webex is very reliable and easy to use. I also record my presentations and Webinars on Webex. It provides the user with permission control for the attendees. I find this feature very useful when I am hahing a presentation and I want to control the event. I also use Webex calendar to keep track of my meetings and schedules. Webex is great; I definitely recommend it to business owners and employees. It is a great application for collaboration and connection at work place.

Minpunten:

I do not have any dislike for Webex. The only thing I can mention is that the number of attendees is limited. On a Webex webinar, you can not have more that 3000 attendees.

Webex Events (formerly Socio) was a valuable tool for our symposium last month!

Opmerkingen: Webex Events (formerly Socio) was a life saver for our small business in offering the hybrid symposium last month!

Pluspunten:

Webex Events (formerly Socio) was well received by our attendees, staff, exhibitors, and sponsors. We hosted our Symposium in September, and the event was hybrid. The Webex Events (formerly Socio) app was instrumental in keeping everyone organized. we liked that our sponsors and exhibitors could reach the virtual crowd just as easily as the in-person crowd. Building the app to our specifications was so simple and the help desk was quick to respond with any questions we had. The entire team at Webex Events (formerly Socio) was great to work with! Implementing the app was effortless. Our team was able to customize the app to our color scheme and highlight features of our event. The scheduling function made it straightforward for our attendees to join their session, see the upcoming speakers and overall plan their day based on who they wanted to see speak. The app was used by all involved for two consecutive days. Integrating the Webex Events (formerly Socio) app into our event to keep everyone organized was effortless. We really liked the ticket purchasing feature, this made selling tickets for both in-person and virtual attendees painless. The reporting tool was helpful at the end, we were able to see who and how many people attended each event. The reporting tool and metrics that are available in the end make planning your next event so easy. We also streamed 4 consecutive speakers every and the app records each of those sessions automatically.

Minpunten:

The least helpful aspect of the Webex Events (formerly Socio) app was the training tool on streaming the sessions. The tool is only set up to train you to stream one session at a time. We spent two days training only to find out the day of our event that streaming 4 consecutive sessions was nothing like streaming just one session. It made the morning of day one of our event stressful. We suggest modifying the training for those that make more than one consecutive session so that you can train on streaming at least 2 sessions at a time.

The best conferencing tool so far with audio, screen or video sharing features

Opmerkingen: I'm very happy with Cisco WebEx. Outlook integration makes the life very easy for the meetings. You can easily do the meeting management within your outlook. WebEx productivity tool enables you to access your agenda and shows what's next. By this way even outlook is closed you can manage your agenda or meetings. Mobile platform apps works properly and integrate you while on business travel. Sure there are some things to improve; but it is the best software I've experienced so far for meeting organizations. Interface is very elegant and attractive too.

Pluspunten:

WebEx have several tools like MS Outlook add-on and Productivity tool. These really make the office life easier while you are working during the day. Add-on is easily integrated to MS Outlook. By clicking meet now, you can easily create instant link and forward by mail, also by schedule meeting ribbon you to can easily add link invitation note. You can use productivity tool from the desktop and use all features with a small interface. User controls are good and can be easily managed. Mobile platform usage is a very big opportunity. I'm using IOS version of WebEx app most of the time while I'm away from the office. It is very convenient and easy to connect. You can use almost all the features.

Minpunten:

One of the issues with WebEx is that it causes lag after sharing screen long time or when taking over other users' screen. If you are using headset (directly from your IP or land phone) then the audio quality is perfect; but if you are using only computer to connect, then voice quality drops significantly. Another issue is the connectivity problem with the WebEx server. This happens rarely; but you probably end up with cancelling te meeting. Interface is very elegant; but I somehow have difficulty to use some features, e.g. taking or giving control or annotate screen.

Best for Virtual Meetings

Opmerkingen: First of all, I use the Cisco Webex for all professional meetings with my clients. It is convenient for me as most of my clients do use the software regularly. Additionally, it has saved my valuable time by slashing all unnecessary traveling time to clients' offices and subsequent waiting times. Secondly, it provides me the complete cybersecurity and end to end protection for my discussions. Cisco has committed to the highest international cybersecurity compliances and therefore I do not hesitate to share any confidential information through Cisco in my virtual meetings. Thirdly, this software has many features such as sharing files, digital whiteboards, background noise detection, and mute suggestions, wireless connection options, etc. These features have made my virtual meetings far more productive and effective. Especially, when I do presentations to my clients, I have complete peace of mind, which is very important to my daily business activities. Finally, yet importantly, it has given me the real value for the money I spent to purchase the software. Initially, I used the free version for a shorter period and it is inevitable to prevent yourself from purchasing the full version once you realized the beauty of this software.

Pluspunten:

Well, Cisco Webex Meetings offers the highest quality of audio and video outputs that anyone could expect from such a provider. It is fascinating and perfect for your crucial virtual meetings. The video quality is superb (may depend on your internet speed, device, and browser) and it has no disruptions nor freezings which waste your time as well as resources. The quality of the audio is also at the highest standards and it runs exactly along with the video by giving all participants the real-time experience unlike other software, which caters awkward and irritating experience when the video and audio do not flow the real-time. Then again, it supports any device you have. Let it be a smartphone, desktop computer, laptop, notepad or tab, Webex suits for any device. It is fantastic. Moreover, the easy installation process has made the software much more popular and effective. No downloads or plug-ins required. The instant connection between the registered devices and the meeting room is an excellent feature in Webex. You really do not need to connect your device manually, the software itself will do it for you once you enter into the meeting room.

Minpunten:

So far I have not come across any drawbacks in this software as it perfectly, identified all customer requirements and provided them at their best quality.

Best Tools for meeting setup in IT Industry

Opmerkingen: Personal Advantage and views :-
1) This software tool is available for mobile and Desktop. So it's making big difference for me. Whenever I want to connect my work meeting from home or some another location then I can join easily by mobile app. The mobile app is very important in case of electricity has disconnected at your home at a time of WFH and if you are working on desktop from your home then it's making big difference. The quality of voice and content on mobile app is same as desktop. ** Overall I liked this Cisco Webex tools very much for meeting purpose in software. I will recommend to other organization to use this tools. Thanks to Cisco for making such beautiful project.

Pluspunten:

1) Easy to use: Any common user can use this tools in easy manner. No need to do some extra effort. You only need to click given link in meeting. Then it will automatically download required meeting setup and then it will redirect you in a meeting. After joining the meeting your are able to see all participants in your meeting and who are speaking as well. So it's give better clarity for meeting members in understanding. 2) Audio/Voice Quality : I like Webex voice. The voice is very clear in your meeting. If you have less internet speed in that case you also able to listen your team member voice. 3) Shared content Quality: The Webex is giving power to share your screen in meeting. The quality of share content is very good. Other team members are able to see content very easily. 4)Different way to connect Audio in meeting: I like many audio option to connect a meeting. if you internet audio is not working then you able to connect by mobile call. 5) Able to see all participant on one screen and who is speaking this indication also able to see.

Minpunten:

I have one point in Cons. Which related to cisco Webex Mobile app update from google play store. When we are updating this mobile app then we are facing some issue to connecting the meeting. All the filled details has been gone and you have to reenter those. It's means you have to keep your all details with you before updating this app. like you login name, Webex Url etc.

Handles large meetings quite well, but people still join with two devices to avoid issues

Opmerkingen: It is being used by our client, big banking corporation, that trust the privacy of the platform which is probably the main driver for its choice. I've had much better user-experience with other similar software, but this being a "forced" platform to use, it's not that bad nowadays. Hopefully, they'd keep on improving it in the future as well.

Pluspunten:

I've seen webex meetings with about 150 participants and it worked without any issues. For big events it can even support the 'hidden participants' which is also great for hosting public events. Recently it got several updates which got rid of some of the most annoying problems with the platform (the "person joined the meeting" sound, people forgetting to mute themselves upon entering, ability to have co-hosts, introduced "push-to-talk" feature, easy switching between audio/video devices). Ability to easily record sessions is a plus. The desktop client can sync with Outlook/Webex so you can enjoy the "one-click-to-join" experience. It also works with people from outside the organization (anonymous logins), which enables widespread usage with contractors or other external staff in general.

Minpunten:

* In a meeting with ~100 people, around 30 of them will have joined with two devices - they would use one for seeing the screen and sharing video, and the other one for audio. It appears there's still issues with it which is quite annoying being it's 2021 and that's one of the basic features. * The features only started rolling out since the pandemic broke out - the webex was looking pretty bad for quite some time, and it seems it got the attention only when competition threatened to surpass it. It's still not ideal and the product roadmap seems to be secret, which makes it hard to estimate its future. * If you install the desktop client it is constantly using the microphone (even when there's no meeting, it's just sitting in the system-tray) - this not only raises concerns around privacy, but also my headphones don't like it and have constant background noise from it - I have to shut down the client to stop it.

Socio is Excellent for Specifically Event Management

Opmerkingen: Overall the experience has been great. The best feature from an administrator's standpoint was the support team you could simply chat with at almost any moment. Sometimes with other companies you have to schedule a support team especially if your event falls on the weekend. The ease of changing anything on the app as fast as possible is also a major plus. The events we manage always change on a dime, so the ability to make changes quickly were paramount to us. The time spent fixing weird glitches were almost non-existent. Nearly all of the issues worked themselves out, or had solutions that I, myself could troubleshoot without having to consult the support team at Socio. That says a lot about the work they put into locating bugs and debugging the app.

Pluspunten:

From an administrator's standpoint, the software is very easy to build something that you want branded for yourself and your organization that functions well for users. You can make your app about as complex or simple as you'd like based on the event you're managing. Not to mention, if you need to work around the original intention of some of the features that Socio already built, there's some flexibility. For example, the organization I work needed a directory for our membership, however, there isn't a way to simply upload data and build a directory-like feature that included biographical information, photos, contact information, etc. However, we were able tailor a feature that was originally intended to showcase Sponsors and it appeared to our users as the directory. The flexibility Socio provided to tailor the app to your organization was really great.

Minpunten:

Logging onto your event, and changing events is a little funky especially to an older demographic. To change events, you have to tap on this square with an arrow in the top left corner and then a pop-up appears asking if you would like to switch events. An older demographic that attends all of our meetings don't completely understand that, thus switching isn't entirely intuitive. That function is important to us as well because we have multiple events throughout the year, so our users have to switch events frequently throughout the year. The other issue is the refresh button. We would have to make changes to our event's agenda on the fly and at the last moment many times, however, the app doesn't auto refresh. I'm not certain if that's a lot to ask for as I'm not a coder, but instructing and reminding an older demographic to "refresh" their app requires as much work as updating the agenda itself. This is not to say that nothing in the app updates whenever you do make last second changes. We would run into issues when adding PDF's to certain agenda items at the last second and not everyone having access to them. The "shake" feature is also very confusing to the older demographic. The app definitely needs to add function to customize the bottom bar, home screen, and shake feature a little more. It would be helpful to have the option to remove this function entirely. I also think there should be a function to archive specific features on your profile.

Socio Perfect Fit for New Program

Opmerkingen: Socio filled the technology gap in executing this brand new initiative we launched in 2021. We needed the software to facilitate a community environment while allowing the platform to live stream using our own chosen platform. Socio came in at the right price for the scale and scope for what we needed.

Pluspunten:

From the research process to executing our program, Socio exceeded expectations the entire way. We needed a solution outside of our current website/database because our program was for people outside our membership. Socio's registration component was very versatile and facilitated the unique group registrations and discounts we offered with ease. The Community platform we used for our 5-month event was super user-friendly and intuitive for our attendees and staff conducting the event. You do not need any advanced experience with web development or technology to build out the community as you need. The Socio support team is also quick to respond and always very helpful.

Minpunten:

The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed. It was not prohibitive in our facilitation of the program, but just more inconvenient. The other thing we disliked was the inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account. It would be a much better process if event admins can adjust usernames/emails for their users.

Socio Events. Both their Product and their people are the best we have used.

Opmerkingen: WIthout socio, I am not sure we could have put on a successful virtual event the past two years. Their tool and level of customer service literary kept our business alive. We heard from multiple attendees that are simply sick and tired of coming to virtual events, however, that socio was the best platform they had used and set us apart from other virtual events they had joined. In a post-event survey, 2/3 of our attendees rated the socio platform 4 or 5 stars (out of 5). There are always plusses and minuses to various platforms and nothing is ever going to be a perfect fit for everyone. Socio does so much very well but there are a few places, like the current way that presenters are cut off from attendees in the normal system that if that is what is most important to you, there may be better options. However, if you are talking about out-of-the-box solutions for an event of any size, their customer service puts them far above anyone else.

Pluspunten:

Our Main Event each year is a convention. Usually, it is in person with about 4000 people. Last two years we have been virtual. Socio was the event app for our last in-person event and the two virtual events we have held. It connects with our website and our registration system to automatically bring in content and attendee information. In this last year, we also used their platform for the streaming solution. The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers and dozens of sponsors) and not only did it handle it - but it looked good. Customer service and attention is the best that I have seen. We have used 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues

Minpunten:

For an organization like out with so many sessions, speakers, and sponsors, but only a few staff members, it would be nice if there was a level of access to the back end content that we could give to the speakers and sponsors for example so they could upload their own information or make needed changes. Also within the socio studio - currently there is not an easy way for presenters to interact with chat or to handle Q&A. But based on my experience with them, I would not be surprised if this wasn't addressed in an upcoming update.

Versatile tool for today's business environment!

Opmerkingen: Business problems are really discussed in the "pros" section above. Many in our company are now able to work from home for multiple days of the week on a permanent basis. Having a tool like Webex helps make this possible and I see it leading to cost savings as office space shrinks in the future. I'm very happy with the tool and enjoy its use.

Pluspunten:

With the new work from home push brought on from the COVID 19 pandemic, we needed to find tools that would facilitate the new normal. Webex is a great tool that we use for multiple applications. 1. We use this for internal chat back and forth within the company. This tool provides instant messaging that is faster than e-mail and more likely to be read by the user. 2. It is very good for web conferencing. This tool and others like it save on travel costs by allowing group meetings with people from all over the world to collaborate - face to face if the cameras are used. It is so much better than the expensive, clunky video conferencing equipment from 10-15 years ago. In addition to the web conferences, you can share your screen and do a live demo when conducting training on an ERP or other software applications. 3. VOIP - for me, working from home is a mixed blessing. One of the issues I have with working at home is that my cell service is very spotty in my home (we have cut the cord and only have cellular) Using Webex for VOIP yields a clearer signal than my cell phone and the cost is low for the VOIP services. 4. Security - our IT team evaluated this and found it to meet security requirements to allow use. (One of two collaboration/meeting tools allowed)

Minpunten:

I don't have much that I dislike on this tool. One thing that can be a problem is that I have multiple tools we use for web conferencing and chat messages. Between checking two chat boxes plus e-mail and handling live calls and web conferences, it is easy to miss a message with so many ways to send them. I sometimes fail to see that I have a Webex message until hours or sometimes days later.