HotSchedules reviews

Your Schedule On The Go!

Opmerkingen: Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

Pluspunten:

I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

Minpunten:

I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

Great tool to schedule your employees

Opmerkingen: Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

Pluspunten:

I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

Minpunten:

Constantly changing the format. Right after I'm used to one they changing it again.

Excellent Software, highly recommend it

Pluspunten:

It is very easy to navigate for both users and administrators, Not only you can access schedules but also you can swap, request time off and also sent personal messages between users.

Minpunten:

none. Completely love app and nave nothing negative to say

Could be better

Pluspunten:

I like that I can see who’s working that day and that it can sync to my calendar

Minpunten:

It runs super slow on my iPhone it’s takes forever for it to load

Easy

Opmerkingen: Overall it's a great scheduling platform for all. Very easy to use and it's great for communicating with employees as well as logging disciplinary issues.

Pluspunten:

The best thing about this product is the ease of use. It's easy for managers and also for our employees. They give you step by step instructions on how to first create your account and utilization from there moving forward.

Minpunten:

The worst thing about this product is customer service. It can be very hard to get ahold of someone and it takes days if not weeks for service tickets to be received.

Powerful

Opmerkingen: I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though.

Pluspunten:

A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also.

Minpunten:

unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly.

Hotschedules for restaurants

Opmerkingen: Great software. Not sure about the business model, we eventually paid more for a different software that has better customer service for issues.

Pluspunten:

Hotschedules was our go-to scheduling software for years in multiple restaurants, even as many more options came on the market. It was easy to use as a manager/scheduler & also for our staff

Minpunten:

Hotschedules customer service was not quick to address issues but The price kept going up even as fixes weren’t betting put in place.

Good product

Opmerkingen: no issues.

Pluspunten:

We used this for scheduling for a 6-story, 24hr restaurant/bar concept 1 block off of the main tourist area of downtown Nashville. It worked well in pretty much all areas of concern.

Minpunten:

We did not run into any issues of note with this software.

Hot kitchen hotter schedules

Pluspunten:

I like the fact i dont have to call my job or text my managers for anything. I can switch shifts easiy with coworkers.

Minpunten:

There isnt too much not to like. The security measures can be a bit excessive but id refer it that way then the other option.

HotSchedules made life easier

Pluspunten:

I used this software when I worked at Cheddars Scratch Kitchen as a server, made it much easier to keep up with my schedule and trade,drop,or pick up shifts. And really easy to use and understand!

Minpunten:

Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes.

The Software That Changed Scheduling

Opmerkingen: HotSchedules is so much more than just a mere scheduling software for companies. It is a way to empower your employees by giving them the ability to switch their shifts around in the event that something happens abruptly in life and you can’t help but miss a shift. It has eliminated the anxious feeling you get wondering if the person you asked to cover your shift is going to follow through or not by opening the shift up to all employees to pick up for themselves if it fits their schedules.

Pluspunten:

This software was game changing from the very first moment I used it in the restaurant industry. In the past, I had found myself in situations at work where I had thought I had another teammate’s spoken word that they would switch shifts with me and that would be enough to clear my name in the event that something went wrong and they didn’t end up showing up. Little did I know that would not be the case and I am going to be held responsible instead of getting into a petty battle of he/said she/said with my coworker. Enter HotSchedules, a software aimed at eliminating that prospect from happening in your workplace again. Not only does this software put the power of controlling your schedule if you have a last minute emergency, it also carries that message of the switching of shifts to the highest form of management. It’s an intuitive and life changing software that I wish every company would implement for its employees.

Minpunten:

I honestly am trying to rack my brain for anything I felt was negative throughout my experience using HotSchedules and I can truthfully say that not once did this software let me down. People picked up shifts because they actually wanted the extra work and it eliminates the need to single out a coworker and put the pressure on them and opens the shift up for the possibility of any team member to pick it up.

Restaurant Must have

Opmerkingen: As a former manager at a Texas Roadhouse, I was familiar with this software, and eager to bring it to my new venture. It immediately eliminated the use of paper schedules, and the chaos of employees switching shifts without making management aware. This increased both labor costs, and morale.

Pluspunten:

It’s easy to use, built for high volume restaurants. I took a restaurant that was still relying on paper, emailed schedules, and converted them to Bot Schedules. This eliminated issues of shift coverage changes, where we expected one employee, but another showed up, and all the associated communication issues.

Minpunten:

It was much more difficult to order and install that I previously remember. Customer service in the sales department was definitely lacking just a touch. Once we got the ball rolling it was fine, but the initial sale was a bit rocky to start.

Great scheduling ap

Opmerkingen: One of the best scheduling websites I've ever seen or used.

Pluspunten:

As a user, I love how easy this product is. You can view your schedule, see who else is working, and swap and release shifts without an issue. It has an easy to use web browser, and mobile ap (although you do pay for it) so you can use hotschedules whichever way you prefer. It also has a great messaging system which allows you to message entire groups of people at once (management, kitchen, servers). It also tells you how many people are ahead of you on a wait list for a shift you picked up. The autopick up function is excellent as well for when you need to get a shift and non are available.

Minpunten:

I am not a fan of the most recent update. Prior, you would be able to "see all schedule" and see the entire week, alphabetically, where everyone was working etc. Now however, you can't see the weekly schedule at once and you need to click day by day. This can be challenging when trying to swap shifts with other staff, or see others schedules.

One of the owners for Sedona Taphouse

Opmerkingen: I liked the old version better where you could click the roster button while writing a schedule and see a snap shot of that day. Everyone I know can not figure out why you got rid of that. Also I have been asking for years that you make it where we can set a max amount of request per day. Like 3 request off on monday, 4 on tuesday, 2 on sunday etc... so if I could allow 2 request off on sunday. When the 3rd person went to request off it would give them a pop up that would need to be approved by a manager.

Pluspunten:

Reporting and ease to swap shift

Minpunten:

No way to set request off parameters by the day. Schedule writing is harder with the new version

Best restaurant scheduling software HANDS DOWN

Pluspunten:

I loved this ease of hot schedules compared to other software. Much better ease-of-use and staff LOVES IT. Swapping shifts, requesting off, and keeping track of shifts is streamlined!

Minpunten:

I LOVE hotschedules. It is the preferred software for restaurant scheduling! No drawbacks!

Great Features

Opmerkingen: It's been very useful and helpful in managing scheduling. The pros definitely outweigh the cons!

Pluspunten:

We use HotSchedules mainly for scheduling and messaging the team (direct messages, broadcasts). The scheduling features are great - we especially love that team members can swap and pick up shifts on their own, that saves us a lot of time. And the broadcast messages are great for getting important information out - everyone looks at their schedule, so everyone sees the broadcasts.

Minpunten:

The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating. This can lead to some frustration.

Easy to use

Opmerkingen: I am not quick to learn anything regarding computer programs, but hotschedules is very easy to use. Makes putting your schedule together stress free. At times website itself has issues that can be frustrating.

Pluspunten:

Makes schedule making quick.

Minpunten:

The website goes down or kicks you off for extended periods of time. I will say this happens less frequently than it used to. I have used hotschedules for almost six years.

Makes a restaurant run

Opmerkingen: Internal communications and schedule notifications to a distributed workforce.

Pluspunten:

Hotschedules makes schedule creation and updates ridiculously easy. Not only can you input the schedules you need covered to receive optimization suggestions, but once you post the schedules, you don't have to track down your staff to inform them of their schedules.

Minpunten:

When I utilizied Hotschedules my employees were not able to input one-off requests or identify preferred shifts, limiting the efficacy of the schedule optimization features. There was also not an option to send internal communication notes to management emails so there was no way to verify when management was reading the information.

HotSchedules does a great job at presenting all your scheduling/reporting data at a quick glance.

Pluspunten:

A couple things that I really enjoy about HotSchedules is the reporting and future forecasting functions. You can also teach HotSchedules how to auto-schedule based off of those patterns from previously scheduled weeks. It is pretty user-friendly and when you launch for the first time - you have plenty of help. They give you a contact to assist you and provide plenty of step-by-step tutorials for all of the included functions of the software. They also give you styling options for how you would like to view and edit the schedules. The reporting data is quickly accessible and can be pulled from a large range of dates (this helps with payroll verification).

Minpunten:

HotSchedules, at times, can be a little buggy. There have been instances where I have completed a full schedule and upon saving my data, it would revert to the previous schedule before the changes had been added. This can be a tad frustrating when trying to crank out schedules quickly.

Hotschedules Implimentation

Opmerkingen: I recently signed up for hotschedules for my business that opens up in March. The support staff was great and very knowledgable in questions I had for hotschedules.

Pluspunten:

I love that this software is more comman than it use to be. Most employees hired have heard or used hotschedules which makes the transition alot easier. Communication threw hotschedules makes this program a must for any business that has a decent sized staff

Minpunten:

Software is great however it is a little pricey for what it does. Dont get me wrong its great but just a hair high

Ocean Blue Review

Opmerkingen: We use a few of your products, HotShedules, LogBook, Inventory. All of them make our job easier and more affective. There is a lot of room to grow with the Inventory product. Hopefully we will see improvements in the future. Still, very pleased with all the products.

Pluspunten:

IOS Compatibilty, cloud based.

Minpunten:

Reporting can be cumbersome at times. Not all functions work well on Safari Browser.

I used HotSchedules when I was a server in college.

Pluspunten:

I absolutely loved HotSchedules!!! It was so easy to use, and so convenient to see my schedule in real time! It was also great to be able to send messages back and forth with other employees or mass emails for shift coverage. HotSchedules made my life as a server SO much easier and convenient!

Minpunten:

There isn't much to complain about with HotSchedules. If I was going to suggest any change, it would maybe be to spruce it up a bit so it's a little more colorful. My schedule and messages were always in grey and black. Color isn't necessary, but it is a little more appealing.

Great service

Opmerkingen: Hot Schedules has been a great tool for our managers and staff. It's easy to use, customer service has been great to deal with.

Pluspunten:

We like to reports it's nice to get a good picture of our overhead.

Minpunten:

The latest updates to building a schedule are a bit confusing.

A idea for improvement.

Opmerkingen: I would like to see an option to add special event to the schedule calendar. This would help us as a reminder to adjust schedule to accommodate for the increase or decease of business. Also it would provide historical data for future budget/forecasting.

Pluspunten:

-It's available in a smart phone app -employees are able submit days off for approval -forecasting

Minpunten:

Adding event to schedule calendar

This program was easy to learn and very user friendly.

Opmerkingen: The benefits that I get from this software are being able to put out a schedule in real time and get it to my employees in an effective way. It also benefits my employees because they are able to use it and make changes to their schedule if needed. The alerts are great!

Pluspunten:

What I like most about this software is that you can send your employees messages and post schedules that will go directly to their e-mail and/or text.

Minpunten:

What I like least about this software is that it sometimes will glitch when I'm in the middle of a schedule and then I will have to go back and redo the entire thing.