Purchased in 2016

Beoordeeld op 9-10-2018
Geverifieerde reviewer
Division Order Specialist
Olie en energie, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
3 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall, Wolfepak is on the right track and does seem to constantly want to improve. I would recommend but be prepared to take some time to be able to learn and ask questions as needed.

Pluspunten: Wolfepak is definitely a step up from what our company had before. Once initiated, they will come on site for a week to help you with the transition which is helpful. We use it mostly for revenue/billing and it is overall simple to use.

Minpunten: There are some inconsistencies with this software that we have experienced and procedures that could be done easier. However, they are constantly asking for feedback to improve so that’s a plus. There has also been significant turnover within their organization so we have had programmers that we have enjoyed working with that have unfortunately left.

Antwoord van de leverancier

van WolfePak Software op 16-10-2018

Thank you for review! We are always striving to improve the product, our support and overall customer experience. I am glad that it is better than what you had previously! If you have specific feedback other than what you provided here, please feel free to reach out. We'd love the opportunity to increase your likelihood to recommend WolfePak Software.