Criterion HCM reviews

Pluspunten: It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Minpunten: Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

Pluspunten: I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Minpunten: It runs a little slow sometimes, but there is really nothing I don't like.

Pluspunten: I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Minpunten: The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

Pluspunten: I always get fast and great help from the customer service department. The system is easy to use.

Minpunten: I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.

Pluspunten: I like the ease of use and the efficiency of the support staff.

Minpunten: The products we use don't really have any downsides.