SurveyMonkey reviews

Easy and Cost Effective

Opmerkingen: Overall, I highly recommend Survey Monkey for quick and easy survey creation. Even at the free version level, there are a variety of quality features that will make this program very useful for both collecting and analyzing data. The interface is incredibly user friendly, and when used in tandem with the mobile app, this product is very convenient and effective for basic survey needs.

Pluspunten:

The Survey Monkey platform gives you a variety of ways to customize your surveys, including multiple choice, short answer, and true/false. It also allows you to easily duplicate previous surveys so that you are not re-creating templates you wish to use regularly. The platform also provides excellent analytics for reviewing responses and trends so that you can better understand and track the results of your surveys. The option to make surveys anonymous is also extremely beneficial for more sensitive topics. The best part is, all of this functionality is available through the free version of the platform. The mobile app is also incredible accessible and easy to use.

Minpunten:

The ability to truly customize your survey (logs, fonts, footers, etc.) is strictly reserved to paid subscriptions. The free version of the application gives you up to a maximum of 10 questions, so unless you want to pay the monthly fee, your surveys need to be very concise. For business use, a monthly subscription requires a minimum of three users at $25 per user. This cost adds up quickly, so unless you are implementing surveys very regularly, you may not see the full value.

Overwogen alternatieven: Typeform

Redenen om over te stappen op SurveyMonkey: The free version had a majority of the features we need to periodic use.

SurveyMoney is one way to collect data with no hard work.

Opmerkingen: I used it for years and felt very happy that we have this option.

Pluspunten:

It has all what you are thinking of (templates, great interfaces, good support).

Minpunten:

The website is loaded with stuff therefore it might be easy for few to go around.

Overwogen alternatieven: LimeSurvey en Zoho Survey

Redenen om voor SurveyMonkey te kiezen: Good but not perfect compared to the features from Monkey Survey.

Overgestapt van: SurveySparrow

Redenen om over te stappen op SurveyMonkey: They both has good features yet we did not find everything we looked for.

Ven Westendorp survey lacks critical analytics

Opmerkingen: SM was what was in place when I started my position, but I'll be switching us to something else as soon as our contract expires.

Pluspunten:

Fairly inexpensive and useful for setting up surveys for your own panels.

Minpunten:

Survey Monkey's proprietary user panels were extremely inconsistent - I would not recommend their use for professional surveys. Customer service was abysmal, emails took over 24 hours to get a reply. They had a payment outage and refused to continue a stopped survey. This caused a nearly a week-long delay for a survey with an estimated "24 hour" completion time. Van Westendorp survey analysis uses a different UI and dashboard than their standard surveys for some odd reason - the issue is it lacks even basic filtering and sorting tools and is practically unusable. I had to calculate rudimentary data using excel which tripled the time required for basic analysis.

Easy-to-Use SurveyMonkey Platform for All Your Survey Needs

Opmerkingen: I have been very pleased with my experience using SurveyMonkey. I love how easy it is to create surveys and the many features available to customize them. The results are easy to understand and export in different formats. The only downside is the loading time and lack of customization options.

Pluspunten:

SurveyMonkey has been a great tool for me to create surveys quickly and easily. It is user-friendly and has many features to customize surveys to fit my needs. I love how I can quickly analyze results and export them in different formats.

Minpunten:

The one downside I have found is that the surveys sometimes take a while to load, and the page often freezes. I also wish there were more options for customizing the look and feel of the survey.

SurveyMonkey is the best way to informally survey at work

Opmerkingen: It's an excellent tool for inuitive survey creation even if you are using a free account

Pluspunten:

It's very easy to quickly set up a survey and it guides you towards the best options for the questions you want to ask. Even if you are just using the free version, there is plenty to work with to get a useful survey together.

Minpunten:

SurveyMonkey is best for shorter, more informal surveys in my opinion. It isn't as easy to customise in all the ways you might want to if you were conducting a study for a piece of academic research for example.

survey monkeys from prozcreationz

Pluspunten:

SurveyMonkey can be utilized to direct both limited scope and huge scope consumer loyalty studies. This makes it a strong device for organizations that need to monitor how they are performing according to a client point of view.

Minpunten:

While the fundamental arrangement is helpful for finding out about how SurveyMonkey functions, I'm battling to see any real use for this arrangement in proficient settings. The overviews made in the essential arrangement will be marked by SurveyMonkey and you will be restricted to just 10 inquiries for each review.Besides, you won't approach any of the further developed highlights like man-made intelligence helped information assortment or information examination. What's more, as I would like to think, these are the highlights that make this device however significant as it seems to be.Believe it or not, the free arrangement appears to act as a carrot on a stick for likely paying clients of SurveyMonkey as it were. Regardless of whether you look at this as an obscure business strategy depends on you.

Great tool for customer insights, must-have in your marketing stack

Pluspunten:

I first learned about SurveyMonkey when I was a part of marketing team analyzing consumer behavior. We did not have anyone on a team who'd do elaborate calculations to assess the statistical significance of the results we were gaining. A friend sent me a link to the SurveyMonkey Statistical Significance calculator. It blew my mind completely! We started using it every time we needed to access the results of our experiments. Completely free and efficient. No surprise, that we needed to choose a vendor to supply us with some survey data we went to Survey Monkey straight away. It's easy to use, great UX. You always know what you pay for.

Minpunten:

If you have to run research with a very niched audience (like, for example, category managers in the UK), it's crazy expensive. 50 survey replies would not make any difference. And you can spend up to $25K on getting 500 replies from a very specific audience.

Survey Monkey - All Survey needs sorted !

Pluspunten:

- Various types of templates readily available which eased our design process- In build support for designing various types of input controls available like rating, multiple choice , checkboxes and other newer varieties of design available which makes the survey user friendly and visually appealing- Sharing of the survey has a variety of options ranging from share over an email, share via a link, etc. which comes in handy while dealing with varied sources of survey responses- Ensures data collected from responses are unique especially in case of anonymous replies.

Minpunten:

- API documentation can be improved- Pricing high in comparison to its utility- Free survey templates are very limited.

An Excellent Tool for Effective Data Collection and Analysis

Opmerkingen: SurveyMonkey offers a comprehensive suite of tools for survey creation, management, and data analysis. It's a reliable and efficient platform that is suitable for businesses, educational institutions, and other organizations that need to collect and analyze data from surveys and feedback.

Pluspunten:

Easy for both novice and experienced users to create and administer surveys. Additionally, the platform's flexibility and customization options are often praised, allowing users to create surveys that fit their specific needs and goals. The platform's data analysis and reporting capabilities are also highly regarded, with many users finding it easy to analyze and interpret the data collected from their surveys. Overall, SurveyMonkey is a powerful tool that can help users collect and analyze data in an effective and efficient way.

Minpunten:

The pricing structure, particularly the cost of upgrading to certain plans. overall, these issues are relatively minor compared to the benefits and features offered by SurveyMonkey.

Are you passionate about the best Surevymonkey online surveys

Opmerkingen: My overall experience about Surevymonkey is ok it pays it has well paid surveys I get Mail when I have to complete a survey it's ok

Pluspunten:

I liked the way I get emails to complete online surveys about everyday life

Minpunten:

The rarity of receiving surveys and I am often disqualified from completing the respective survey to the end, but overall it's ok

Aesthetically pleasing, effective, and highly customizable

Opmerkingen: Overall, I'm highly satisfied with SurveyMonkey for our organization's needs. Working for a social organization, our marketing efforts deviate from the standard corporate or business needs. One of our biggest efforts is receiving feedback from programming or educational content and SurveyMonkey has been instrumental in allowing us to do that.

Pluspunten:

Having used other products similar to SurveyMonkey, I can safely say that SurveyMonkey is one of the most aesthetically pleasing. Its customization allows for branding and personalizing forms to keep marketing efforts in-line with brand standards.

Minpunten:

To have access to more robust analytics, it requires a higher paid plan, which is unfortunate. Paying for a mid-tier option, it feels like those analytics should be included.

Overwogen alternatieven: Wufoo, Google Forms en Alchemer

Redenen om voor SurveyMonkey te kiezen: Our desire to make the switch to SurveyMonkey is contained within the name; surveys. Wufoo was a little more form-dense, while SurveyMonkey was better for surveying and engaging our members and soliciting their feedback. It was simply a better fit for our needs.

Overgestapt van: Wufoo

Redenen om over te stappen op SurveyMonkey: I think SurveyMonkey's ease of access, user-friendly interface, and affordability were all considered in making this the final selection for our organization.

Advance Survey creation and collection software at a reasonable price

Opmerkingen: SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

Pluspunten:

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability to use survey logic allowed us to design the survey in such a way as to save the submitters time by not exposing them to portions of the survey that were irrelevant to their position/location/circumstances. The pricing model was extremely flexible which was a huge benefit as we only needed to run a few small surveys over the period of a single month, so not being required to sign up for a year saved us a significant amount of money.

Minpunten:

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

Overwogen alternatieven: Google Forms en Sogolytics

Redenen om over te stappen op SurveyMonkey: SurveryMonkey offered the best compromise between price and features for us. The survey that was being run was a employee evaluation of their supervisors and thus our human resources needed to make sure that every employee only submitted the survey once, but also that the information submitted could not be linked back to a particular employee so that they would not have to worry about facing retaliation from a supervisor over their feedback. Traditionally we have used paper survey to accomplish this but decided to attempt to use a more high tech approach to reduce data entry times on both the submitters part and on human resources who would need to manually enter the results into a excel sheet. Free solutions such as Microsoft and Google forms could have met our needs in terms of survey creation but did not offer a robust enough collection solution to ensure both anonymity and user verification. Since our company has extremely limited needs for running survey's more expensive solutions such as SoGoSurvey and Microsoft Dynamics were also quickly removed from consideration. SurveyMonkey provided us with the ideal middle point of price and feature to meet our needs.

For Businesses Wanting to Learn from Their Customers, SurveyMonkey Can Help!

Pluspunten:

The best feature of SurveyMonkey is how customizable everything is. Right down to the little details, like placing our company logo onscreen, or how you can review what edits will look like on mobile devices versus PCs. In the many years that our RV park has used SurveyMonkey, we've never found there was something we could NOT do with it. Instead, we regularly find ourselves coming up with new ideas for our guest survey based on the feature suite and updates.

Minpunten:

If there is an of SurveyMonkey to not enjoy, it is that certain advanced features are locked behind different tiers of services. However, all the rate plans are reasonably priced, and honestly, every analytics software on the market has the same practices.

Overwogen alternatieven: Shiji ReviewPro Hotel Reputation Management

Redenen om over te stappen op SurveyMonkey: Ease of use and customization offered at that time.

Translating Member Needs into Useful Data

Opmerkingen: Our non-profit homeschooling group uses SurveyMonkey as a tool for members to voice their needs. Our annual Member Survey allows the Board of Directors to hear from the entire group about how the organization has served them in the past, and what they would like to organize in the future. Electronic polling allows members far and near to participate in the the decision-making process whether or not they can attend an in-person meeting. Project-specific surveys help narrow down focus, finances, and participation.

Pluspunten:

Survey Monkey allows our Board of Directors to gather input from members quickly and efficiently. Questions can be tailored to provide data that powers decision-making on behalf of a diverse group.

Minpunten:

We struggle to share access to features across our group of 8. It is awkward to collaborate in the creation process when developing our annual Member Survey. It would be handy to have a group access function to enable our leadership team to contribute and modify questions communally.

Overwogen alternatieven: Google Forms

Redenen om voor SurveyMonkey te kiezen: We like the expanded question style bank and data-gathering options available in Survey Monkey.

Redenen om over te stappen op SurveyMonkey: Survey Monkey nicely summarizes our data and provides useful, readable points of measure in terms leadership can translate into actionable results.

Superior to Google Forms

Opmerkingen: I use Surveymonkey in emails to determine best meeting times and practice. Also, our internal team leaves a survey active on our website so users can rate and provide feedback on our current software and patches.

Pluspunten:

I like that any Surveymonkey user can call their help center if there's some sort of problem or question. Nothing like that for Google Forms. Also, upgrading SurveyMonkey allows surveys to be hosted on websites, which is great for regular-recurring meetings.

Minpunten:

I did not like the "custom" charts that were available for premium users. I was hoping to have more control over the type and aesthetic of the chart produced.

Best way to conduct a survey!

Opmerkingen: Our pta uses survey monkey before fundraising to determine what kind of participation we can expect (candy sales, fall gala, school fair??) and then ask for input after the money has been raised. Every two years we have an entirely new student body and membership. Every few months, we ask for input and love using survey monkey because it’s just so easy to use!

Pluspunten:

I love that I can create a survey, send it out to hundreds if not thousands of recipients, and react to the results.

Minpunten:

I find some of the infrastructure limiting. I’d like two or three part questions sometimes but I’m not always able to set up if/then scenarios.

SurveyMonkey experience

Opmerkingen: I really love SurveyMonkey and recommend it to anyone I know doing a survey. I've used it for my social media accounts to help direct what I'm doing as a blogger and it's been a great experience.

Pluspunten:

I really love how easy it is to use SurveyMonkey and set up a survey. I like the new features where it is intuitive to what sort of question fits best and can anticipate yes/no questions. Being able to share the survey with a link or on social media is a breeze. But my favorite part is the security. I notice a lot of people use Google Forms for surveys and while that's fine, it is never really anonymous. I can feel secure showing that using SurveyMonkey means that the responses are truly anonymous.

Minpunten:

I've had some questions that took some creative thinking to set up, as they had more than one possible answer. Creating conditional questions can be tricky.

Power your surveys with SurveyMonkey

Opmerkingen: Recently I was reading often about the SurveyMonkey app and that many people use it and finally decided to try it and see whether is cool or not. I was little skeptic at the beginning but when I created my account and saw the design and how easy it is to work with the app I got involved with it. As I said earlier it brings joy to create your surveys such easy and finally they look even better than you imagined. I think this app can help many personal needs as students, pupils and some kind of personal surveys. Also, the app is very cool and powerful for big business surveys which can save you a lot money, find what people think about your product, help people to register for the event and many more things to do. I pretty recommend it for everyone who wants to power his or her business and personal needs.

Pluspunten:

I think this is a cool software because of: 1. It is very easy to use web application. 2. It has an intuitive design and you do not have to waste time in understanding how to create your survey. Everything can be done in a few minutes. 3. You can either create the survey on your own or you can even just answer some questions and the program will create the survey for you. Of course, you will need to edit it a bit, but with automatic creation, it will save you much time creating the design of different questions. 4. Your questions can be very variable - you can use text boxes, multiple choices, insert images, you can use register forms, radio buttons and many more things which will help you express your idea. 5. You can implement logic in your questions which for me is very cool because you can skip or show some questions based on the answers of people. 6. Another powerful tool is that you can get a link to your survey and send it through e-mail, facebook or other social media, you can even embed it to your website - no need to print the survey and go and give it to everyone. 7. When you got the answers, the info is all there and the app visualizes it to you with such cool charts. Even though you can edit the charts and if you do not like them you can choose what is best for your needs or understanding. 8. And finally, there is a responsive design which in nowadays I think is very important because your survey will get to your clients in the best way.

Minpunten:

I didn't found any inconvenience using the app so I think it supports many things and it gives you a good feeling using it. Maybe some people will not like that for some features you need to pay some price, but I think the price is very good for the many features it brings to you. And if you want powerful surveys, this is your app.

Excellent Customer Service and an excellent application platform!

Opmerkingen: SurveyMonkey The reporting may be simple to use, read, study, or defloration to the extent desired. The response time might be excellent, and the survey parameters and progress bar are also useful. Very quick and simple to view insight.
Apply is even better than my concept of the ideal scholarship management program. I never expected we'd be able to get that much in such a small box, and that's just the "light" version. Students could complete their applications online, staff could check the status of each application, and the review committee was able to accomplish their grading jobs quickly. Everything is at one spot. It appeared like it was built for us because it was so rational and we were able to adjust to it so quickly. That's fantastic!

Pluspunten:

For our applicants, SurveyMonkey Apply makes the application process simple. Our internal team finds the review procedure to be painless. For numerous of our specialized programs spanning various sites, the payment integration is obvious. On accepted applications, we were also able to integrate with additional platforms. The Reports feature is fantastic. Customer service is excellent, with quick responses.

Minpunten:

All vital information should auto-fill on the new application if an applicant has used the software in prior years for any of my programs. (Name, Organization, Address, Phone, Email, EIN, and so forth.) If I develop a program in the SANDBOX, instead of having to rebuild it, I should be able to transfer it to the live site after it's finished. There should be a way to bypass the need of having a confirmed email address.

Surveying Made Easy!

Opmerkingen: I used SurveyMonkey to conduct a Market Research Study on the Behavior of Customers Towards Buying of Earphones. The questionnaire prepared was further improved by the suggestions which helped me develop a more crisp survey and provided results in a good looking manner that was pleasing to look at. Adding logic based questions reduced manual work and helped me keep the survey concise.

Pluspunten:

1. Allows you to separate collection methods and provides results separately which is a boon if you need to test the customer behavior across segments 2. Multiple Layouts and Quick Suggestions on questionnaire design and type 3. Mobile app makes analytics easier 4. Allows survey filling even without internet 5. Allows use of 'logic' a feature absent in a lot of other survey service providers, which helps in adjusting survey to the different choices of customers. 6. Shows time taken to complete the survey in analytics which helps plan surveys

Minpunten:

1. When the paid version expires, limits access to even the questionnaire and analytics that a person had made and distributed making it difficult at times to go and check previous data.

Overwogen alternatieven: Google Forms en Typeform

Overgestapt van: Google Forms

The type of survey that's painless to make and painless to take!

Opmerkingen: 10/10- would recommend. I have always been satisfied with the ease of creating a survey, and SM often gives recommendations to make your survey even better. It's easy to send out the survey via. hyperlinks to the URL, but they have several options if you're willing to pay for them. Also, the overall design of the software is easy to navigate and user-friendly. I have never had any issues with this program. It takes you through the whole process relatively pain-free: from creation to distribution to analysis to presentation. Very happy with my experiences with SurveyMonkey.

Pluspunten:

It's intuitive and easy to use. Not only are things easy to customize, but their templates are helpful as well. There are often times when Survey Monkey suggests questions that I hadn't thought to ask! One thing I particularly appreciate is how Survey Monkey (SM) provides the types of statistics that help inform the quality of your survey. If you have asked too many open ended questions, or made the survey too long, SM will tell you the likelihood that your survey will be completed by a user. It also tells you how long a survey will take to complete, making it easier to adjust the quality of your questions. Not to mention you can customize the themes and images appearing on your survey to make it look like you specially designed the survey from your website. I am a satisfied user of this software.

Minpunten:

Only a few complaints. - The "delete" or "undo" buttons can be confusing to find in various components of the survey creation. There are other useful tools that can be hard to find in your survey because of the vast amount of options available on the site. - I wish there was a way to select multiple questions and duplicate them. You can only duplicate one question at a time, and that can be painstakingly slow if you have sections and subsections with similar questions. - I am sure if you upgraded that this isn't a problem, but with the version we use, you can only have 2 people use SM at a time. In my company, we have 4 staff that use SM for their work. We have to keep logging off and getting approval to log on. Maybe that's on us though for not paying more... - Creating the survey is easy. Analyzing the survey gets complicated. It isn't as intuitive to navigate. You have to take some time to play around with the settings in order for the information to display in a way that fits your preferences.

A Free and Easy Survey Manager

Opmerkingen: Survey Monkey is an easy-to-use system which has provided a means by which we are able to better understand how we have succeeded with different customers and where we need to improve. While there is a fee to receive all the benefits with Survey Monkey, it has certainly been worth it.

Pluspunten:

The nice thing about survey monkey is that it gives you an easy way to get opinions on various topics through a simple form. Furthermore, rather than having to create the form by hand, Survey Monkey does all the work. Choose your question type, input the question, and *boom*: you've got your first form up and running. Since Survey Monkey is based on links, it also protects any user from inputting data twice to skew your results. It is not full-proof (the system uses IP addresses so a computer can only be used once. If you use another device, however, you could potentially reuse the link), but is certainly better than nothing. Lastly, the way it displays the data for the person who created the form is easy to read and simple to comprehend. This makes it a breeze to manipulate your data and use it for whatever you need to use it for.

Minpunten:

While there is a basic plan, Survey Monkey does have paid options. This means the basic plan is severely limited in options. You have a limited number of surveys, questions, and even responses. Customer support is even limited based on whether you pay money or not. While every program needs money to pay for their different employees, the price is certainly steep. Furthermore, as far as responses go, it would be nice to group responses based on participant. Say you created a survey in which you were asking your employees to rank different staff benefits. If one person was unhappy with the company in general and gave 1 star to everything, it would group the responses for each question. You as the form creator would not be able to look at the results and be able to firmly say that it was only 1 person who was unhappy with everything instead of a few people unhappy with certain things. If you could group responses by the person responding as well, that would make everything a lot easier.

One of the best in survey builder

Pluspunten:

SurveyMonkey manage to offer a quite easy workflow process in building and distributing survey form to the targeted audience of our survey objective. The analytics report that generated after the the survey reach its date maturity is quite extensive and has all the critical data field that we need to improve our marketing campaign.

Minpunten:

There are some of the things that i like least with SurveyMonkey, one of them is the customization on the survey builder is less than other survey software on the market. We have to satisfied with the build-in template form the template library, with not many things that can be altered with it.

A superb application that allows you to create your own surveys

Pluspunten:

It is an ultimate cloud-based software which helps you to create your own surveys with the help of question format templates. Its basic version is free, so you can try it for free. It is very easy to create a survey with a variety of question types. It is very intuitive and user-friendly i.e. can be operated with a short learning curve. It has great reporting capabilities and in addition, it’s time complexity is also very low. The combination of data and results are also very good. It allows you to customize your questions. Its uploading and shareability are quite remarkable. It helps you to know whatever they want, through surveys which is also very helpful.

Minpunten:

Let’s talk about some negative aspects of SurveyMonkey. Sometimes it hides some important information while doing surveys and other times snags are being caught that resulted in the improper implementation of surveys. It is also having the problem of creating duplicate entries. You cannot change font type, cannot export data in free version, doesn’t allow collaborations, limited survey responses, inability to include video or graphics into the survey, etc. are some of the other problems of this application. Although, its time complexity is good but does not work well with more complex surveys and complicated skip patterns. However, you must have to learn to know how to analyze the results on the more advanced level. And lastly, if you want to use it to the fullest, you must pay higher for it.

Love the free access to create easy anonymous surveys

Opmerkingen: Survey Monkey allows us to create quick and easy surveys to collect anonymous responses to determine how we are doing within our department. We use these surveys to get a better idea of how others portray us within the company and get an idea of what others would like to see us do different next time. This platform makes this possible.

Pluspunten:

I love that Survey Monkey allows you to donate to charities just by taking surveys. This is huge for this company that encourages others to use this survey platform to create surveys as well as it encourages others to take the surveys to help contribute to charities at no cost to them. Survey Monkey gives you free access to create surveys and send them for others to take in a limited amount. They also offer plans for bigger organizations that plan to get back more responses than allowed with the free account.

Minpunten:

I dislike that you are limited to the format you can create surveys in. The formatted templates are nice when you want to create a very simple basic survey but it lacks the ability to really create a unique survey based on your needs.