Canto reviews

Great visual product and storage solution aside from a few small inconveniences

Opmerkingen: Overall we had a good experience—the sales team was helpful, the onboarding team not-so-much (which we passed that feedback on accordingly and they listened), so it took my team a little while to get fully up and running using Canto. Now we have fully implemented it across our organization, and I hope Canto continues to grow and improve the product because we hope to use it for years to come.

Pluspunten:

I love the visual layout of the product—another competitor we were considering had a terrible UI / UX and that is really important to my marketing team who is very visual! Also we loved the search feature and the tagging.

Minpunten:

The way the app loads on a MacBook Retina makes it look a little low quality / not the highly resolution of software design. That part makes it feel a little cheap to be honest? Also I don't like that Canto will reload on you at random times (automatically refresh your browser page), even if you were in the middle of a long scrolled search for specific imagery. It will lose your place and have you start over.

Canto is a step ahead and in some ways almost too good to be true!

Opmerkingen: My overall experience with Canto up to now is amazing! We have made it possible to combine information from all our company departments and combine them to be helpful to anyone needing something.
There is not much else out there that will be any better or do any more for you. Its perks are endless and they stand behind their software!

Pluspunten:

There are many things that I like best about Canto, but I will definitely say I love that our ability to store and access so much more data and information and be able to access it easier is a huge plus! I love the Canto has the ability to upload and view any type of file you may throw at it, CAD/DWG was a big surprise to me but super exciting! I like that Canto has fantastic security behind it and that our information is safe. I like that you are able to give permissions and restrict certain or specific files and information. I also love that you have the ability to enter in so many different tags for one document, file or photo. It makes it much easier to search for because we all know that different people will describe something a little different each time!

Minpunten:

I wish that Canto was a little brighter when it came to the "smart tags" that it automatically gives when you upload a document or photo. I think there are alot more "common" words or descriptions that could be added to its vocabulary. It would be very helpful for the unexperienced uploader or the person who just isn't good at describing things. It certainly takes some training to navigate and use properly, and you have to get used to how they refer to things differently.

Decent product, but would like something better

Opmerkingen: Overall, our experience with Canto has been decent. I wish they would add the ability to geotag any photo with location info manually. We'll probably switch to a different provider in the next few years if Canto doesn't update and adapt more quickly.

Pluspunten:

I like having one space for all our photos and being able to share those photos with partners by inviting them to create an account on our platform. It's significantly easier than needing to communicate with 10+ marketing managers every time they need something.

Minpunten:

Our information changes relatively often so needing to reupload documents all the time is time consuming and exhausting. I wish edits in real time were possible in a format similar to Nuclino. Also frustrating that the content of documents can't be searched for. Additionally, the Geotag feature is amazing, but only if you have your location preset into the camera's metadata - you can't add in locations later which is extremely frustrating and wouldn't be a difficult feature for Canto to add since they already have the infrastructure.

Stay Organized In Style - Great for Multiple Users

Opmerkingen: Overall the experience has been good - customer service is prompt and helpful and they respond quickly to issues. Overall it serve the purpose of organizing, tagging, filtering, searching, downloading and sharing. The feedback has been positive from other users, so long as they can find what they are looking for (and this is due to whomever is in charge, tagging, and doing the organizing). This is not a product that will take care of itself, you need an administrator that is working in the product on a regular basis to make it work.

Pluspunten:

We decided to use Canto because of many features including the design, customizability, customer service, large thumbnails, organizational structure, tagging feature, and portal for outside consumers.

Minpunten:

You really need an organized person to keep this DAM working for everyone in your company/business so that the organizational structure makes sense. The less cooks in the kitchen, the better - one person should really spearhead the overall design, tags and org. Overall it works for High-Ed. Must pay attention to the little things (like expiring links to photos or albums) - can get tedious and redundant where you need to fix links if you don't pay attention to these things in the beginning.

Efficient tool allows our creatives to thrive

Opmerkingen: Awesome tool that has kept out large team aligned and on the same page.

Pluspunten:

• One source of truth for a wide range of assets • Prevents access and server issues with a team spread throughout the country • Easy to use and deploy, while constantly refining structure and strategy • Branded portals allow our employees to self-serve versus manually managing daily requests

Minpunten:

• Interface can be clunky; needs a modern refreshed makeover! • More style guides to customize for different needs and brands within one organization

Great product that is easy to use.

Opmerkingen: Our representative always responds to us in a timely manner. She is very helpful with any questions or Canto solutions that our university might be interested in.

Pluspunten:

I really like how easy it is to upload, organize and tag photos. The facial recognition feature is great when dealing with lots of photos of people, like we do as a university. It is amazingly accurate and will recognize people from photos when they were 20 years younger. It's very easy to search for photos.

Minpunten:

I can't complain. We probably don't take advantage of a lot of features Canto has to offer.

Canto Met all of Our Expectations and More

Opmerkingen: I think the amount of uses that we have found beyond our standard need case of storing and easily searching our large photos has been numerous. Easily sharing documents and links have been invaluable. Our training department is now using it to provide ongoing training to our teams, we have several portals for different use cases.

Pluspunten:

Canto has been easy to use and easy to get up and running. The simplicity of having all of our images in one place have been astronomical. The amount of time spent wasted looking for marketing images has been eliminated completely. That was our main purpose for selecting a DAM platform.

Minpunten:

The only bad thing I can say was our onboarding tech wasn't really the greatest. Her training was not great. She was good at keeping her meetings and the scheduling, but when she was on, she had a hard time keeping track of where she was at with training. There was some wasted time. there.

Top Tier DAM

Pluspunten:

Canto is extremely user friendly, straight forward, and a great value. All support is provided in-house and they go above and beyond to resolve issues.

Minpunten:

There is not a feature that Canto doesn't offer. CDN performance with faster loading would be my only suggestion.

Manage your assets safely and easily.

Opmerkingen: I'm very satisfied with Canto, it is a great evolution in our ways of work.

Pluspunten:

Canto is very intent and its automations allow you to easily locate files.

Minpunten:

The lack of integration for importing files.

Great Value DAM

Pluspunten:

The ability to create custom fields, manage our database, and our workflows.

Minpunten:

There were some difficulties getting our previous library and the data associated with each asset moved over. However once we got that done it has been a much better library experience than our old DAM.

Can be a file management blessing, if maintained properly.

Opmerkingen: Asset management with so many powerful features, they can become a burden: the learning curve is steep, even if you're doing simple tasks with the program.

Pluspunten:

Keyword tagging and album features are great and make organization so much more manageable for very large media libraries. The features offered are extensive and very comprehensive. Search filters also help users find specific files faster.

Minpunten:

– The number of features presented all at once can be overwhelming. The home screen displays too much information, icons, and files all at once. – Multiple iterations of a design or photo file get repetitive when scrolling—A feature to identify those very similar files, then group + collapse them together would be an improvement. – Features can be easy to miss/forget with such an extensive system. - Shortcut options aren't available for the most performed actions for individual users (or organizations) - Downloads could be easier, without the extra popup screen—an option for one-click downloads.

Working smarter not harder!

Opmerkingen: We are just getting started with Canto but LOVE it! We have over 15,000 assets uploaded to our system to-date and have only been using the product since March 1, 2020. Every day we are learning some new functions of Canto and how to better organize and tag our assets to make magic happen! Canto is worth the cost and I'm excited to keep exploring all the functions it has to offer to us and our clients!

Pluspunten:

I love Canto's Facial recognition feature! We have a lot of assets where we need to identify people and facial recognition has changed everything! now we can search for people by name and access every photo asset we have of that person! Game changer! I also love being able to relate files and add custom fields to assets. This has come in so handy when we need to connect people's images to their stories and FOIP information. Canto has really helped us work smarter and not harder to find all of the assets we have in a more dynamic way!

Minpunten:

We have found the uploading of assets to be a little more work than anticipated. The Canto Connect desktop application is helpful but when initially setting up out canto product it is a lot of work. When you have over 20,000 assets to upload it takes a team of people to make that happen and a good amount of time to get everything uploaded.

IT officer

Pluspunten:

Easy to use and with latest technology, like AI tagging

Great product at a great price!

Opmerkingen: I priced a number of different applications including Canto. After doing a valuations on a product they narrowed it down to three, Canto being one of the three. After reviewing the other products and Canto I found that Canto provided for more capabilities it is substantially reduced cost. Canto has helped us to improve our ability to deliver contents to a very large Group of individuals within the university. This product has helped us to broaden our ability to share a message in a very powerful way.

Pluspunten:

This product helps us to deliver video in high-resolution images rapidly. In the past, this was a very time-consuming process but Canto has allowed us to create an amazing solution. As a result, we're able to deploy web and social media solutions dynamically as needed. This product helps us to deliver video and high-resolution images rapidly. In the past, this was a very time-consuming process but Canto has allowed us to create an amazing solution. As a result, we're able to deploy web and social media solutions dynamically as needed.

Minpunten:

It took a little bit of time to understand the structure of the software, but after going through the deployment and using it I had a better understanding of it. Some of the features related to users and permissions within subdirectories were a little challenging to understand.

Easy to use for file sharing

Opmerkingen: Overall we are happy with the SaaS and it works for what we need it to do. Great for storage and useable across different fields.

Pluspunten:

Easily upload images directly or lock down to contributors so that any uploads need to be approved. Being able to sort projects by files and create specific jobs within those makes organization easy.

Minpunten:

This needs an app - this is difficult to use from a mobile device and an app would put it over the edge.

Canto is an excellent media storage solution for business

Opmerkingen: Canto provided us an easy to use platform to store a large number of videos, audio files and PDFs and allowed us to share them easily with clients, designers and plugged into our company wordpress for fast upload to our sites.

Pluspunten:

File finding and searching on Canto is very easy and highly effective (provided that your naming and tagging is up to scratch) and the implementation and sharing of permissions, accounts and controls is very fluid and clear cut.

Minpunten:

Uploading and ensuring the right metadata is attached to files can take time and slow large uploads, but is key to ensuring that files are easily found later.

Good product for the price.

Opmerkingen: Generally a good program. Doesn't always work seamlessly and in exactly the ways we would want it to, however, Canto has provided our company with important capabilities for our price point and are responsive when we have issues that arise.

Pluspunten:

- Easy/intuitive layout and general interface that allows users to search via a search bar or through a more traditional folder layout. - Branding Customization - Customization of the tags/categories to our specifications (custom fields) - Very responsive to feature requests and program is updated with new additions frequently - Curated views allow us to "sort" our photos in an order that makes most sense within an album. - IT support is very responsive to issues. Makes sure to follow up with you to make sure things are functioning correctly.

Minpunten:

- Integration has been somewhat challenging figuring out how to get the searches to yield results in the specific ways we want. - Wish there were more specific/fined tuned permissions for individual users beyond the main 3 categories - Facial Recognition doesn't work that well and in fact we have stopped trying to use it. Sometimes the photos will be almost exactly the same (head shots for example) and it doesn’t recognize them as the same person or will misidentify. The interface when it comes to both applying and searching through names is also very clunky. Smart Tags – Have not been relevant for our business since most of our photos are of events not products we well. Our smart tags identify things like "human" "clothing" "accessories" which has no relevance to what people of our company will search. We end up having to go in and put in the tags manually.

Canto, where have you been all my life?

Opmerkingen: It's no exaggeration to say that Canto is My Hero right now! We finished migrating our assets and started using Canto just a few weeks before our US team was ordered to work from home due to the Coronavirus (our international team has already gone through this). I don't think we would have all been able to keep working with the product we were using before. With Canto, our domestic and international teams can work together seamlessly from anywhere. And those of us with access to domestic servers can continue to load new assets that were previously unavailable to our design team overseas. As a provider for the agriculture supply chain we are considered an "essential business" and this is becoming a very busy time for us. I'm grateful we've been able to get up and running so quickly, and that Canto is so easy to use that the learning curve is almost nonexistent. You guys rock!

Pluspunten:

The best thing about Canto is that it just works exactly the way you expect it to. Even before I went through the official training, I found it super intuitive -- easy to upload files, easy to find them again, easy to use them with a huge range of design tools (we mostly use it with Adobe Creative Suite). Version control is going to be very helpful for us. I’m also stoked that it’s so easy to customize for our workflow. And the customer service we’ve experienced so far has also been top notch -- friendly, knowledgeable, and FAST. Thanks, Canto!

Minpunten:

Nothing yet! The default settings include a lot of options we won't need, so until we finish customizing the interface it's visually distracting to see them. Still, how can you complain about having "too many" options -- especially when it's so easy to focus in on only what you really want?

Excellent DAM tool for marketing teams

Pluspunten:

Canto is excellent for digital asset management- it’s very visual and fast. Easy to share links with outside people. Very searchable. Our marketing team loves it!

Minpunten:

Some of the settings can be hard to find but you have an assigned account manager to help with anything you need!

Easy to use, slow at times

Pluspunten:

The best part of Canto is how easy it is to use. We add tags and put assets in a folder. But, it's easy for people who aren't using these assets every day to use the search function and find what they're looking for.

Minpunten:

I really wish there was a Canto app so it's easier to download things from Canto to my phone for easy social posting. It's also slow a lot of the time. It sometimes takes a long time to upload videos and load big files.

Dependable and Easy to Learn

Opmerkingen: Overall it's been really great. It helps us store and share all of our high resolution images for our company.

Pluspunten:

I really enjoy Flight's user interface the best. It has been extremely easy for all employees in our company to quickly learn the ins and outs in a short period of time. I have received many compliments from employees spread across various departments about how much they enjoy Flight and how easy it is to use. This has greatly increased productivity of our marketing department by allowing other employees easy access to our assets. I also love the tagging feature! Tagging our location photography with our product numbers has been a game changer!

Minpunten:

Every once in awhile they will implement new features that don't work great for my organization. For example, Canto gives you the ability to upload different versions of a file. However they add an extremely long extension at the end of the file. Say you upload a file called 'image.jpg' and you eventually want to add a new version. So you upload the new version, but the new file name becomes something like 'image.jpg.3823273827389273"

Canto is one of the best tools in my business!

Opmerkingen: As a business that relies on visuals, having collateral at our fingertips of our pieces in use is invaluable.

Pluspunten:

I love that Canto makes it easy to store, search, and manage our digital collateral. This streamlines so many of our tasks when it comes to sales, marketing, and administrative tasks!

Minpunten:

Nothing! Works great for us... in fact, when we recently had our renewal meeting, we mostly talked about how we utilize the software in our company and how it has improved our processes!

One stop shop for digital asset management and sharing

Opmerkingen: Canto has helped us to share assets across the team in an organised fashion. I love the ability to tag and sort the images as we see fit and use the custom tagging features to ensure the team can search by whatever is easiest for them. You can easily find all assets for a particular product by searching for that product name, or all content featuring the same model. It's also been helpful in the post-production process for shoots, whereby we can have conversations with the photographer via Canto comments. This has saved a lot of back and forth! The team love it and it's made our lives a lot easier since we've been using it.

Pluspunten:

Custom tagging Comments Easy to share assets

Minpunten:

Adding more power users is an additional cost that I would like to see reduced Adding more custom keywords could be a little more user-friendly but it's still easy to use as is.

Ease of use for asset management

Opmerkingen: Great, loved being able to jump in and find assets I needed to share out to partners or to download for presentations. Easy to share groups of large files.

Pluspunten:

Able to get in, get out, share out link to assets for business partners making it easy to share huge files. Able to find certain images easily to share out and by the search function.

Minpunten:

We had TONS of assets on Canto which created some speed problems. Images began to load slowly.

Software that does what it's supposed to … and little else

Opmerkingen: Overall, Canto is simply too cumbersome and glitchy for something that should be as "simple" as storing and quickly accessing photo libraries. I'd recommend more of a rows/columns type of user interface for albums, instead of the left side dropdown menu types of navigation. Compared to Canto, I'd prefer Google Drive or Google Photos for asset management.

Pluspunten:

Canto allows our team to store, share, and access digital assets and photography efficiently enough. Ability to create albums, tag photos, large storage capacity – all of these are appreciated and well-received.

Minpunten:

The Canto interface seems a bit clunky and glitchy much of the time. The left sidebar to navigate through albums isn't very intuitive or responsive. Often, when clicking on an album name to open its drop-down menu, there will be no response. So the use has to continue clicking and clicking on it. Scrolling down through each album's photos, the loading of preview images usually lags. And the longer you scroll through the pics, the more it lags. To bypass this, often you need to refresh your browser … which takes you all the way back to the top of the album … and you have to begin scrooooollling dooown through all the photos again. (I've tested several browsers – same issue with each one)