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Over Magaya Supply Chain

Bekroonde software voor vrachtvervoerders.

Meer informatie over Magaya Supply Chain

Pluspunten:

The user interface is straight forward with everything at your fingertips. The software also allows for online payment.

Minpunten:

At the beginning, the software may be difficult to learn, but when combined with all the Knowledge-base, one can learn much faster.

Beoordelingen van Magaya Supply Chain

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,4
Functies
4,5
Prijs-kwaliteitverhouding
4,2

Waarschijnlijkheid van aanbeveling

8,5/10

Magaya Supply Chain heeft een totaalscore van 4,4 van 5 sterren op basis van 46 gebruikersreviews op Capterra.

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Reviews filteren (46)

Camilo
Camilo
Coordinador de logística in Colombia
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Everything in one place !

5,0 6 jaar geleden

Opmerkingen: I love how easy you can find things and how fast you can filter data. The interface is very visually friendly so your mind reminds what each icon does.

Pluspunten:

It’s so easy to use that you can see icons and you know what they do. System gives you the option to export data in excel and even in pdf! It’s really helpful when you need something fast and you don’t have too much time. Also, you can set how much access you want someone to have to the info you are saving on the system. You can have multiple magayas open at the same time :)

Minpunten:

Some fields has a limit on the number of characters you can put on it and sometimes everything it’s really important to be on it. The integration with the CBP website to declare goods is not that good, it’s not really easy to get into it and to download the data from magaya into the ace portal.

Reactie Magaya

5 jaar geleden

Camilo - thank you for the amazing review. We hope you continue to enjoy our software and all it has to offer! You can also submit feature suggestions to your sales advisor or support representative so that we can continue to work on improving your experience. - The Magaya Team.

Obada
Site Civil Engineer in Jordanië
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Manage all processes in the supply chain with high accuracy

5,0 2 jaar geleden

Opmerkingen: Magaya has contributed to simplifying our work, as it has worked to integrate many of the software that we used previously, which helped us to achieve integration between all the operations carried out by the team members, where we can now track the required materials from the preparation of the quotation until the completion of shipping procedures and preparation Invoicing quickly and easily.

Pluspunten:

To manage all supply chain operations, Magaya is a unique and easy-to-use application that provides many specialized services, so you can keep track of all shipments from the time they leave the source to the time they arrive, and you can store all that information in an organized manner, which helps with financial reporting. All of the information regarding a cargo may be quickly and efficiently accessed and used by Magaya in order to swiftly and efficiently prepare documentation connected to a shipment. There is no need to carry around a lot of paperwork or look through multiple tables in order to get information on your shipment, because everything about it will be available straight from the start of the process. With Magaya, creating files, uploading documents and modifying information is a simple process.

Minpunten:

Nothing worth mentioning, but mastering the work on Magaya requires training, as after the team members complete the required training, the process of supply chain management becomes very easy and fully documented.

ALICIA
Audit and Implemention Manager in Panama
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It is easy to learn and covers our basic tasks. Technic Support are great.

3,0 7 jaar geleden

Pluspunten:

It is friendly to use. It is very helpful we can import or export information in csv and Excel format.

Minpunten:

Magaya doesn't manage a lot of package in one shipment due it will freeze For 3PL business, final customers will like to have on their report, only one view for total amount of pieces, and at the same time, primary and second package. For 3PL business, for textil, inventory is by yards, and our warehouse needs it by rolls. It's only considered the perfect escenario, it needs to adapt to some escenario of Panama Market at least. A dashboard will be great. Internal notes only keeps in the part of Magaya when it is typed, and it should be in every step, example, if we wrote an internal note in Quotation, it should be shows in Shipment and we do not have to go to read it all. Content Security cannot be administrative by user creator. Example, we need that sale rep only see their quotation. Magaya could include some alert for KPI accomplishment. Magaya Transactional doesn't work as easy, it will send to all the party involved, instead only the consignee.

Leizl
Quantity Surveyor in Jordanië
Bouw, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Enables organizations to achieve accurate tracking of all stages of supply chains

5,0 2 jaar geleden

Opmerkingen: Magaya has enabled us to achieve comprehensive management along the supply chain, we have been able to build confidence in the dates that materials are expected to be delivered to site, so updates made to all of our software and work reports are more realistic.

Pluspunten:

Magaya is very important for companies who want to make all their supply baskets, including bills of quantities, quotations and orders, clear to all members of the work team. Magaya enables you to prepare everything related to customs documents, especially the master bill of lading and all other necessary documents. With Magaya, updates and alerts will reach all members of the staff in a timely manner, so all requests will be up-to-date and under follow-up by everyone. Magaya will also contribute to enhancing communication between suppliers and the work team, which reduces the possibility of any sudden interruption in supply chains. I like the way the information is organized on our part. I like that orders and schedules are clearly communicated to suppliers. I love the way we can keep each other up today with notes and alerts, and the reports are comprehensive and express all the details we need.

Minpunten:

Everything is good, Magaya is easy to use, you need some simple exercises, team members cooperate by entering information in a timely manner.

Hedaia
Planning Manager in Jordanië
Bouw, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An innovative planning and management tool for all aspects of supply chains, suitable for all needs

5,0 2 jaar geleden

Opmerkingen: To manage our supply chain, Magaya provides us with an all-in-one solution that eliminates the need for several applications. We were able to save time by automating the billing process and preparing and tracking shipments. I recommend using it to streamline and automate all supply chain processes and documents.

Pluspunten:

Magaya allows you to keep track of shipments from the point of origin all the way to the point of arrival and the completion of customs procedures, and to store this data in an easily searchable format. Magaya makes it possible to write documentation regarding a shipment fast, efficiently, and without repeating information. You won't have to lug around files and papers or comb tables for information since you'll be able to handle every step of the process right away, from acquiring bids to negotiating with suppliers to receiving the cargo. Businesses are reshaped as a result of Magaya's easy-to-use file management system. We'll save a lot of time on the logistics side of things because of this. Magaya helps businesses become more digital. In addition, all of our bills and invoices are kept in one place. Whenever we needed assistance, Magaya was fast to reply.

Minpunten:

Once you've gone through the tutorials and learned how to use all of the tools and features, Magaya is a breeze to operate.

Gilbert
MANAGING DIRECTOR in Costa Rica
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Atlantic Express Costa Rica

4,0 2 jaar geleden

Opmerkingen: total control on our operations

Pluspunten:

Easy implementation, good EDI with other forwarders, the most popular CMS in Florida

Minpunten:

the quotations option does not allow to quote a rate, it is possible to quote just a shipment

Reactie Magaya

2 jaar geleden

Thank you for your review! It's true... gaining access to the vast Magaya Network is one of the great things about working with our software. So glad that you agree! Your CSM may be able to assist you with your concern regarding rates. I'd encourage you to reach out to them for a discussion, or use the Contact Us page to connect with us.

Ahmed
Manager in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Reliable and Fast

4,0 2 jaar geleden

Pluspunten:

Fast, Reliable and accurate Customer Service are responding fast and Flexibility of the system, Training video's mask the user in control

Minpunten:

I can't use the Vendor/Carrier/Forwarder as a customer when i have Export and Import Shipments from the same Vendor/Carrier/Forwarder

Reactie Magaya

2 jaar geleden

Thanks so much for your review, Ahmed! Glad to hear you're enjoying the system and have had positive experiences with our customer service. With that in mind, don't hesitate to reach out to your Customer Success Manager to explore possible solutions for the challenge you mentioned.

John
Warehouse Manager in VS
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

magaya

4,0 2 jaar geleden

Pluspunten:

It's easy to use once you learn it. It helps to keep our customers happy.

Minpunten:

It is difficult to learn on your own. Using the cloud is challenging because the scanning issues. Once resolved it was easier.

Reactie Magaya

2 jaar geleden

Thanks for taking the time to leave an honest review, John! We really appreciate you sharing your experience with Magaya software and are glad to hear that it's helping you keep your customers happy. Constructive feedback is always appreciated as well, so I'll be sure to take yours back to the team to help us improve our onboarding processes.

Lorena
OFFICE MANAGER in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good product,

4,0 2 jaar geleden

Opmerkingen: good tracking

Pluspunten:

easy to use, good tracking and good for warehouse

Minpunten:

My account department prefer QuickBooks, I would like integrate this product

Reactie Magaya

2 jaar geleden

Thanks for leaving us a review, Lorena! It's great to hear that you find Magaya Supply Chain easy to use. We do have an integration with QuickBooks Online that might just fit your needs... please reach out to your Customer Success Manager who will be happy to answer all your questions about it!

Óscar
Óscar
Manager Account in Colombia
Geverifieerde LinkedIn-gebruiker
Maritiem, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Maya icons

5,0 6 jaar geleden

Opmerkingen: I really like the new look of it. Also, it’s easy to find the options I need and it’s fast while looking or filtering any info.

Pluspunten:

With the last update the icons became so visually friendly! Once you see the icon, you have a big idea what it does!

Minpunten:

Sometimes if you put too many words on a field in an bill of lading and you save it as PDF, some of those words just disappear! You need to put the exact amount of words per line so everything is saved on the pdf.

Reactie Magaya

5 jaar geleden

Oscar - we greatly appreciate your positive feedback. You are a valuable part to our business. Let us know if we can do anything more for you! Thank you for your feedback. -The Magaya Team.

George
President in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Customer Service ZERO!!! No accountability or customer support.

1,0 5 jaar geleden

Pluspunten:

The software is fairly easy to be used but it is impossible to be expanded, linked or diversified.

Minpunten:

Customer service is non-existence! The monthly bill is always on time, but implementation is a very leghty process with multiple charges and fees. If you try to find someone to answer your phone call after 3:00 PM on Friday, you are truly a lucky man! Support and customer service is not on their vocabulary yet.

Reactie Magaya

5 jaar geleden

Hello Mr. Georgakopoulus. You have been our customer for about 10 years. We thank you and appreciate your business. I reached out to you by phone and email, but unfortunately, we have not been able to connect. Providing high-quality support is a key part of our service and we welcome your feedback. The customer support department is available by phone Monday Friday from 7 AM to 8 PM and Saturday from 8 AM to 12 PM (eastern time) with an average hold time under 3 minutes. Please contact me at your earliest convenience to discuss your concerns. - Nomar Ramis, Chief Customer Officer

Jane
IT Manager in Nigeria
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Software Experience

3,0 3 jaar geleden

Opmerkingen: Average in all but was fustrated with the support
Not considerate with their customer by disabling users if you havent made payment for just a day
very expensive

Pluspunten:

I can make other documents like HWB from it and I can design my template

Minpunten:

Users are also having issues with the software when trying to startup could not integrate with my accounting software

Reactie Magaya

3 jaar geleden

I'm sorry to hear that you've been having some issues with your software and support. Your experience certainly does not reflect the high value we place on customer service and quality, and we would like to speak with you directly to make it right. It is also not our policy to disable users after a one-day late payment. I have escalated your concerns to our Chief Customer Officer, and in the meantime, please contact your Account Executive to discuss further.

Claudio
Commercial Manager in Chili
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ecelente sistema de control Logistico

5,0 2 jaar geleden

Opmerkingen: Excelente herramienta de trabajo para control y demás operaciones empresariales.

Pluspunten:

Su fácil utilización y super claro al a hora de obtener la información de cada operación...

Minpunten:

No tengo comentarios, visto que debo aprender a utilizar todos los recursos y son muy amplios y eso es habla muy bien del sistema Magaya.

Reactie Magaya

2 jaar geleden

What a great review to start our week! Thank you so much, Claudio, this is so wonderful to hear! We're delighted to hear that you're having a great time with our solutions and service. Thank you for sharing your experience.

Denis
Inside Sales in VS
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Supply Chain Review

5,0 2 jaar geleden

Opmerkingen: I have been using this program for some time and i like the easy way to use it.

Pluspunten:

I was working for some time with this service and i was impacted by the speed of the program.

Minpunten:

It is the option to increase the size of the pictures, sometimes the pictures are so small that i can read the # on it.

Reactie Magaya

2 jaar geleden

Your five-star review is music to our ears, Denis! Thanks so much. Please don't hesitate to discuss your question about picture size with your Customer Success Manager: they're always happy to find workable solutions for you or to pass your feedback along to our product management and development teams.

Pedro
gerente operativo in Mexico
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

uso de sistema magaya para gestion de almacenes

5,0 vorig jaar

Opmerkingen: el sistema es super sencillo, muy manejable, adaptable y de accesos logicos, esto hace que la experiencia de uso sea facil.

Pluspunten:

que el sistema tiene tantas opciones de funcionalidad y el poder seleccionar solo lo que utilizamos es super para su manejo

Minpunten:

lo caro que es para una pequeña o mediana empresa

Reactie Magaya

vorig jaar

Thank you for taking the time to leave an honest review. Glad to hear that you're enjoying the user experience! Don't hesitate to reach out to your CSM for any concerns you may have: they're there to help you make the most of your investment.

IVAN
Operations Coordinator in Colombia
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool. Fits perfectly with my operation

5,0 7 jaar geleden

Opmerkingen: The main benefit it's can integrated our process (operations, comercial and acounting) under one platform.

Pluspunten:

It is friendly. Easy to use and quite customizable. The support is permanent. Es perfecto para integrar bajo una misma aplicacion los procesos mas importante en el negocio de los agentes de carga.

Minpunten:

I would like to improve the accounting module for countries other than USA, because this software was designed for US market. In other countries, the accountan regulation is different, reason why it's necesary a bigger Implementation process.

isaac
general manager V.P. in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

TSS / MAGAYA good partnership

5,0 6 jaar geleden

Opmerkingen: We have been using MAGAYA for the last 8 years and look forward to keep on using in the future

Pluspunten:

Warehouse module is by far the best out in the market. simple and user friendly

Minpunten:

Accounting functionality is not 100% accurate on numbers.....software does have a ABI module....I know is the next big thing to come out but still.....lacks "business intelligence"

Reactie Magaya

5 jaar geleden

Isaac - Thank you for the kind review! We hope you continue to enjoy our software and continue growing with us. Stay tuned for our ABI module coming soon! - The Magaya Team

Martin
Strategic Partnership Team Leader in Colombia
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good product if it is well implemented

4,0 vorig jaar

Pluspunten:

You can centralize a lot of processes of your company in just one place (warehouse, quotes, invoices, operations).

Minpunten:

You can not add several warehouse receipts to a quote.

Reactie Magaya

vorig jaar

Thank you for taking the time to share your experience! Glad to hear that you're seeing the benefits of centralizing your processes in Magaya Supply Chain.

Klaus
General Manager in VS
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Our experience with the software has been very good from the first day.

5,0 6 jaar geleden

Pluspunten:

What we like most about the software is how easy is to work with, friendly and most important, the system is very reliable. It accommodates to our needs!

Minpunten:

We can't think of what we like least about Magaya simply because it gives us exactly what we need right now, and we are confident that the more we grow the more the software will give us.

Kathyuska Kay
contabilidad in Panama
Magazijnen/opslag, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Magaya Liderizando el mercado global

5,0 2 jaar geleden

Opmerkingen: es excelente

Pluspunten:

El proceso, practico, cómodo, ágil, dinámico para el servicio de nuestro clientes

Minpunten:

El software es completo en todo solo que la parte contable debería ser mas amplia

Reactie Magaya

2 jaar geleden

Sincere thanks for your five-star review! It means the world to us to know you appreciate our solutions and service.

Arcenio
Director in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

trc

4,0 vorig jaar

Pluspunten:

Easy to use, easy to train, Fast and friendly

Minpunten:

The way to handle inventory does not guide me

Reactie Magaya

vorig jaar

Thank you for leaving a review! Your CSM is there to help you make the best use of the software: perhaps they can assist you in finding a more optimal way of working with inventory. Don't hesitate to reach out to them!

Cesar
Logistics Coordinator in VS
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Magaya Supply Chain review

5,0 2 jaar geleden

Pluspunten:

Easy to nagivate, multiple bussines solutions in one place

Minpunten:

Sometimes a little difficulty to customize without customer support.

Reactie Magaya

2 jaar geleden

Thank you so much for this wonderful five-star review, Cesar! Thrilled to hear that you're enjoying your experience with the system. Thank you for sharing your review.

Alba
Vice President in VS
Magazijnen/opslag, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great company , great system and the people that work there are extremely pleasant to deal with

5,0 7 jaar geleden

Pluspunten:

Very easy to use, cloud based availability, customization of documentation tech support is ALWAYS available

Minpunten:

Needs a little work in the warehousing and distribution side. The system has evolved to a warehousing and distribution module since it was established as a freight forwarding module but it still needs some work.

PABLO ANDRES
Co-owner in Colombia
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I love it how everything converges and links. Online features and plugins complement very well.

5,0 7 jaar geleden

Opmerkingen: Control, online presence, personnel cost reduction.

Pluspunten:

How interactive is from customers perspective and how everything's linked around the product. Also the accountings are very intuitive.

Minpunten:

Has too many options that confuse some users. How it creates bank accounts per currency when is not necessarily the case is some countries.

Elizabeth
CArgo and Logistics Manager in VS
Import en export, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Software is very friendly and at the same time wrap all the elements need to procdess a shipment,

5,0 vorig jaar

Pluspunten:

integration with our previous program and accounting

Minpunten:

permission to users should be more specific

Reactie Magaya

vorig jaar

Thank you for your review and feedback! Don't hesitate to reach out to your CSM for assistance with permissions and security: we're here to help.