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Over Userflow

Een snelle manier om gebruikers te onboarden. Converteer meer klanten en verhoog de retentie.

Meer informatie over Userflow

Pluspunten:

The software is straightforward to use and very flexible.

Minpunten:

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.

Beoordelingen van Userflow

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,7
Functies
4,8
Prijs-kwaliteitverhouding
4,8

Waarschijnlijkheid van aanbeveling

9/10

Userflow heeft een totaalscore van 4,8 van 5 sterren op basis van 12 gebruikersreviews op Capterra.

Reviews filteren (12)

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Reviews filteren (12)

Quentin
Quentin
Head of Growth in Frankrijk
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Finally, a user onboarding SaaS that don't suck

5,0 3 jaar geleden

Opmerkingen: We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Pluspunten:

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Minpunten:

The Segment integration is not native. Except that, it's perfect.

Atour
Analyst in VS
Research, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

It quickens the rate at which we can release top-notch research related training material.

5,0 vorig jaar

Opmerkingen: When assistance is required, their support is very helpful and quick to respond.

Pluspunten:

This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.

Minpunten:

Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations.

Eva
Customer Experience Executive in Kenia
Telecommunicatie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Userflow- Great Customer Onboarding Tool

5,0 3 jaar geleden

Opmerkingen: Likely to recommend for use, as its quite simple to learn and easy to track tasks,

Pluspunten:

it's easy to use and well organized, as it has transparency for other team members for tracking issues.

Minpunten:

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device

David
CEO in Australië
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Easy to use but powerful onboarding software

5,0 3 jaar geleden

Opmerkingen: Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Pluspunten:

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Minpunten:

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

Halimatun
Halimatun
IT Manager in Maleisië
Geverifieerde LinkedIn-gebruiker
Administratie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Better than some of more popular brand

4,0 2 jaar geleden

Pluspunten:

I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.

Minpunten:

The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

Francois Pascal
Francois Pascal
Service provider in Kameroen
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Userflow is a very useful, intuitive and easy-to-use tool

5,0 7 maanden geleden

Pluspunten:

It performs most of the tasks essential to the smooth running of our website, from welcome messages to tooltips, help widgets and even onboarding checklists.

Minpunten:

To date, I'm very satisfied with the functionalities of this tool, and I highly recommend it.

Alvaro
Alvaro
Business Development in Finland
Geverifieerde LinkedIn-gebruiker
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to set up, Useful, Great Functionality

5,0 3 jaar geleden

Pluspunten:

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Minpunten:

Not really miss anything, but maybe integration with CRM software would be a useful thing

Matthew
Matthew
Head of Product in Thailand
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Feature-rich and easy to launch

5,0 3 jaar geleden

Pluspunten:

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.

Minpunten:

Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).

Mike
CEO in VS
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Userflow made onboarding very easy.

5,0 3 jaar geleden

Opmerkingen: It is a great tool at a great price. The customer service is great.

Pluspunten:

The software is straightforward to use and very flexible.

Minpunten:

I haven't encountered any problems with it.

Nick
CEO in Nederland
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very pleasant tool

5,0 3 jaar geleden

Pluspunten:

Perfect and fast support and really intuitive interface.

Minpunten:

It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!

Miguel
Miguel
Development engineer in Spanje
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Uso flow

4,0 vorig jaar

Pluspunten:

Userflow es una herramienta muy útil para diseñar y optimizar el flujo de usuario en un sitio web o software

Minpunten:

Tiene algunas limitaciones en cuanto a las opciones de personalización y diseño. Aunque cuenta con una interfaz fácil de usar, puede ser difícil lograr un aspecto único y personalizado debido a las limitaciones de los componentes y plantillas disponibles

Daniel
Co-founder in Canada
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Saved me tons of development cost

5,0 2 jaar geleden

Pluspunten:

Userflow is intuitive while still having the flexibility to do some pretty complex stuff. We saved a bunch of development cost by using this tool rather than making on onboarding tool in house.

Minpunten:

So far I'm quite content and have no cons to mention.