Over OpsVeda

OpsVeda makes customer operations immensely agile and profitable through operational intelligence and AI-powered automation.

Meer informatie over OpsVeda

Pluspunten:

OpsVeda is a great tool to showcase the lifecycle of a purchase order. The most impactful feature it possesses is the ability to create exceptions to fix data errors in any ERP system.

Minpunten:

There is just a little drawback where the user cannot create it own attribute.

Beoordelingen van OpsVeda

Gemiddelde score

Gebruiksgemak
4,8
Klantenservice
4,6
Functies
4,7
Waar voor je geld
4,8

Waarschijnlijkheid van aanbeveling

9,2/10

OpsVeda heeft een totaalscore van 4,7 van 5 sterren op basis van 20 gebruikersreviews op Capterra.

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Reviews filteren (20)

Glib
Glib
Sr. Manager, Business Operations in VS
Geverifieerde LinkedIn-gebruiker
Computerhardware, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good product, great support

5,0 4 maanden geleden

Pluspunten:

Great refresh times, near-live data from flow from ERP. Ease of use and customisation. Room for enhancements and add-ons.

Minpunten:

there ins't anything obvious that comes to my mind.

Reactie OpsVeda

2 maanden geleden

Thank you Glib. We appreciate your feedback.

Bindu
Supplier Management Professional in VS
Vervoer/over de weg/per spoor, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Experience with OpsVeda from a Data analyst

5,0 5 maanden geleden

Opmerkingen: OpsVeda has become a very handy tool in our business processes at Siemens because it is now part of a larger audience. Initially when it was implemented, only 2 people from the team had an idea about what the tool could do. After 2 years, there are more than 300 users who are currently using the tool and more that are familiar with its functionalities. When I first took up the responsibility of managing the software as a main admin from Siemens, I had about 10 suppliers using the tool to its entirety. Today, I have 85 active suppliers that constitute more than 70% of our critical open orders who use this tool everyday. Suppliers that are onboarded onto our electronic process (EDI) of confirming purchase orders are now very inclined to use OpsVeda instead due to the interesting feature of watching the orders move from one grid to another when changes are made. We have requests from the EDI suppliers to start moving them to OpsVeda and the word is being spread all across the globe. The instantaneous response with every click, makes it more exciting for users to move towards it. This could not have been possible with the great team at OpsVeda that ensures questions are instantly answered and issues resolved. A big shoutout to 2 very fine people at OpsVeda, [SENSITIVE CONTENT] who are always on their toes to assist with any hiccups with the tool. Their team is super approachable and leave no stone unturned.

Pluspunten:

OpsVeda is a great tool to showcase the lifecycle of a purchase order. The most impactful feature it possesses is the ability to create exceptions to fix data errors in any ERP system. It is a very transparent tool with easy navigation. As troubleshooting is my everyday task at work, this portal offers insights in making my task comparatively simple than doing it manually. The automation used in this software is straightforward and easy to comprehend. Although this is an extensive tool that has varied features, it is tactically built. One of the critical features that encompasses any general software's success is the usage. OpsVeda gives the flexibility to monitor the usage metrics to quickly identify who is accessing the portal. This is especially important for an analyst to be able to gauge the performance of the tool and its users.

Minpunten:

Working in a supply chain environment and dealing with purchase orders/acknowledgements, the one feature that clients look for is able to add attachments for easy access. As I work with suppliers on a day-to-day basis, the common feedback was having a feature to include attachments.

Reactie OpsVeda

4 maanden geleden

Dear Bindu: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for Siemens planners, buyers, suppliers, and inbound warehousing teams. It helps ensure timely availability of parts & assemblies necessary for final assembly, quality, and on-time delivery of rolling stock and mobility products to customers worldwide. It is awesome to work with you and your team, and together we are proud of the sustained value OpsVeda has created for the Siemens Mobility operations and its 325+ suppliers! PS: As requested, the new document attachment feature will be released shortly.

Dan
Program Manager in VS
Halfgeleiders, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Real time reporting and customizable filters with actionable exception tables

4,0 5 maanden geleden

Opmerkingen: Good teamwork and response times for solving complex business problems and delivering enhancements

Pluspunten:

We have many sources of reporting in a large enterprise. OpsVeda provides teams with customizable filters for dashboard reporting which is a strength and allows user self service. Business Operations team able to call out actionable exceptions for managing their backlog with sales organization.

Minpunten:

The query time could be faster working in a cloud environment - otherwise satisfied w product

Reactie OpsVeda

4 maanden geleden

Dear Dan: Thank you for being an excellent global program manager, helping drive process, solution & data consistency across multiple functions & geographies with OpsVeda. We appreciate your valuable feedback. User experience concerning the speed of storyboard refresh depends on multiple factors such as system resources, network, and load. However, we stand by our refresh rate of <60 seconds. OpsVeda support will reach out to you shortly. As we continue to add & improve features, functions, and performance, users should see an enhanced user experience with new releases. Thanks again for your trust & partnership.

Sashitharan
Inventory Management in VS
Halfgeleiders, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Inventory(Batch Managed Stock) for diffrent plants

5,0 2 maanden geleden

Opmerkingen: reduce time waiting time to run report through SAP and increase productivity.

Pluspunten:

-Friendly user, easy access, daily auto generate inventory report, very helpful for daily operation -Live Ops Veda insights with near real-time/current data -Trends & Analysis based on the Daily Inventory changes -Helpful for cross-functional collaboration and better decision-making

Minpunten:

i don't find any cons with ops veda software, its highly recommend for the business users

Reactie OpsVeda

2 maanden geleden

Sashitharan, Thank you you for the feedback on the Inventory applications. Much appreciated.

Cesar
Specialist 2-Account Management in Nederland
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

OpsVeda Review

5,0 2 jaar geleden

Opmerkingen: The customer service is rather good, however the development side of things does have some issues. OpsVeda develops new modules or capabilities quickly, but (in my case) their team can say that what is being developed is "included" in the "current cost" of OpsVeda, and then backtrack on it and say "it actually will have a cost", once the new module has been developed and presented to their customer (in this case, us in WD). Other than that, very supporting staff with great response time. pt for the

Pluspunten:

Near-real-time data is what is best about OpsVeda. It's very customizable and the data displayed can be tailored to the users needs.

Minpunten:

I am ok with the quality of the product at the moment.

Reactie OpsVeda

2 jaar geleden

Dear Cesar: It is awesome to work with you and thank you for the feedback. With the optional premium support, all the implementation, enhancement, or customization services are free of charge. The customer only incurs licensing fee for new modules. Thank you for being such a wonderful power user and we are proud of the value OpsVeda creates for you and your team.!

Johnny
Manager, Data Analytics Engineering in VS
Computerhardware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Juni Storyboard

5,0 5 maanden geleden

Opmerkingen: Overall, I feel this platform capable to deliver what stakeholder need but I believe OpsVeda team will able to enhance further to make it capable to perform more advance analysis and automation analytic feature

Pluspunten:

Juni Storyboard enable the user to customize the data visualization base on needed basis and the data near to real-time which help the stakeholder to gather in-sight info in glance view. It had the capability to check for details data.

Minpunten:

There is just a little drawback where the user cannot create it own attribute. However, the administrator and developer from OpsVeda team are very help to create on behalf. Looking forward for the enhancement to enable the user to create own attribute for Data Mapping purpose.

Reactie OpsVeda

4 maanden geleden

Dear Johnny: You are an awesome power user of OpsVeda AI assistant, called JUNI. We are proud of the value you are creating with it, and the 100s of users you support in Malaysia. We appreciate your valuable feedback. Future releases of OpsVeda 9.0 will include more automation and self-service capabilities including the ability to create custom attributes for data mapping without relying on your 24/7 support team. Thank you for your trust and partnership.

Martin
Customer Operations Key Account Manager in VS
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

OPSVEDA: user-friendly customizable tool that never fails you

5,0 4 maanden geleden

Opmerkingen: From a daily data management user perspective I can only recommend it to everyone who would be looking for a tool to be used by many different departments across the company when each may set up and design the tool as per their needs in a very easy and user-friendly environment with very supportive, responsive and innovation positive team to help in any situation.

Pluspunten:

Highly customizable tool offering many ways how to effectively adjust source data reports by automated filtering, view templates, email alerts and overviews combined with tremendous IT team support and quick enhancements or fixes deployment.

Minpunten:

none, only wish to have more of the JUNI customizable adjustments enabled for all versions

Reactie OpsVeda

2 maanden geleden

Thanks Martin. We appreciate your feedback. We most appreciate Customer JUNI Configurators!

Brian
Business Support Manager in VS
Kleding en mode, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

OV - unbound potential

4,0 2 jaar geleden

Pluspunten:

I most like the ability to create/define our own exceptions with the exception builder, as well as the overall customizability of charts and storyboards. I like that it makes a great research tool for identifying unusual combinations of criteria on an ad hoc basis.

Minpunten:

Lack of ability to create our own custom exceptions at schedule line level. This often requires OV technical assistance to accomplish. Also, the inability to define 'dynamic' alert recipients that can be determined at time of execution based on information contained on transactions. Also, that I can't re-use 'master procedures' in exception builder as code snippets to re-use in 'condition builder' group blocks.

Reactie OpsVeda

2 jaar geleden

Hi Brian: It is awesome to work with you, and we are proud of the value OpsVeda creates for you and the 100s of users you support. Schedule line level exception and reuse of master procedures for exception building are part of OpsVeda 9.0. Dynamic alerting is in 8.4 and much easier to use in 9.0. OpsVeda support will reach out to you shortly.

Mbarek
Industrial Engineer in VS
Vervoer/over de weg/per spoor, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Standard packing list and shipping labels

5,0 4 maanden geleden

Pluspunten:

This software has helped our business standardizing the packing list and shipping labels that come with materials from our suppliers. I have created and provided our suppliers standard templates for the packing list and shipping labels that include barcodes. However, many suppliers have failed to meet the requirements or need to upgrade their ERP systems in order to add barcode features. To help our suppliers to provide the proper paperwork, we have integrated the standard templates on OpsVeda and simply asked our suppliers to print out the packing list and shipping labels directly from OpsVeda without the need of investing on their ERP systems. This SW has significantly reduced receiving time and provided the correct content of the packing list and shipping labels. One more thing I liked is the response time and execution of the OpsVeda team. The team is extremely fast and efficient. That's a 5-STARS!

Minpunten:

The response time of this SW is very slow. It would be great if the SW executes the command immediately after the clicks rather than waiting a few seconds on each click.

Reactie OpsVeda

2 maanden geleden

Thanks Mbarek. Printing standardized packing lists and shipping labels out of OpsVeda enables consistent, scalable receiving processes. Appreciate the feedback on the responsiveness of the OpsVeda support team. We will look into the SW response time issue you faced.

Müjdat
Robotic Process Automation Engineer in Turkije
Machinebouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Quality time

4,0 2 maanden geleden

Pluspunten:

I really liked it overall. The interface quality was above what I expected and as a result of the ease of use it provides, I can now earn more money by working less.

Minpunten:

I didn't have a problem I think overall it was a great experience.

Kamaruzaman
Manager , FG Management and Shipping in Maleisië
Logistiek en toeleveringsketen, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Testimony

5,0 2 jaar geleden

Opmerkingen: Real time experience to the business enable the user plan the resource wisely.

Pluspunten:

The integration with the SAP is a real time and ease to use by end user

Minpunten:

Looking forward the integration with Oracle also great as what have being delivered with the SAP, once the migration complete as per corporate direction.

Reactie OpsVeda

2 jaar geleden

Thank you Kamaruzaman for sharing your experience using OpsVeda. Our patented process agonistic data store with machine learning capability, and streaming SAP adapters make real-time insights, exceptions, alerting, and collaboration possible for over 600 end-users spread across North America, EMEA, and APAC. We have the ability to provide a similar level of integration using custom APIs with Oracle and other ERP software. Thank you again for your valuable feedback.

Gina
Manager, Account Management in VS
Halfgeleiders, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SalesOps

5,0 2 jaar geleden

Opmerkingen: Easy to manage data

Pluspunten:

1) Immediate data update 2) Manage backlog by different customer

Minpunten:

Data accuracy and Ops Veda support - Any issue, they support immediately

Reactie OpsVeda

2 jaar geleden

Dear Gina: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for your sales operations, shipment, manufacturing, and production supply teams worldwide. Data streaming from source systems (such as your ERP and WMS) is continuously monitored by your on-premise IT support team. We work together to provide 24x7 support to help resolve the issue promptly. As you transition from on-premise OpsVeda 8.4 to the OpsVeda 9.0 on the Cloud, the monitoring responsibility shifts to OpsVeda and you will see the improvement with respect to data accuracy and resolution. Thank you again!

Kanako
Operations in VS
Halfgeleiders, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Satisfied

5,0 2 jaar geleden

Opmerkingen: Fetching backlog is what I use OpsVeda for mostly.
Our tasks require accurate and fast responses and OpsVeda provides them.
I also appreciate the immediate and thorough support from OpsVeda team.

Pluspunten:

Fast to get the required data. Real time to get updated data. Easy to use.

Minpunten:

Nothing that I think of now. Our usage is quite simple (running backlog) and I'm satisficed with the features that OpsVeda provides to accommodate our current needs.

Reactie OpsVeda

2 jaar geleden

Dear Kanako: It is awesome to work with you and we are proud of the value OpsVeda creates for you and your team. Thank you for being such a wonderful power user!

Erick
Business Operations Manager in Tsjechië
Computerhardware, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great customer support and experience

5,0 5 maanden geleden

Pluspunten:

Easy for user experience, timely updates and really good support from OpsVeda team to accommodate the business needs. Special thanks to [SENSITIVE CONTENT] who has been instrumental to improve the use experience and maximise the system usage.

Minpunten:

No outstanding cons from an user perspective.

Reactie OpsVeda

4 maanden geleden

Dear Erick: It is our pleasure to work with you and we are proud of the value OpsVeda creates for you and your team. Thank you for being a wonderful power user!

Leron
account manager in Tsjechië
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

day to day use

5,0 2 jaar geleden

Pluspunten:

the easy way to find what I need and its helping for my workflow

Minpunten:

maybe reduce the loading times and it should be much better

Reactie OpsVeda

2 jaar geleden

Dear Leron: Thank you for taking the time to provide your valuable feedback. User experience with respect to the speed of refresh depends on multiple factors such as system resources, network, and load. As you transition from on-premise OpsVeda 8.4 to OpsVeda 9.0 on Cloud, you should see improvement in service levels and user experience. Thank you again!

Erwan
Account Manager Business Operations in Nederland
Computerhardware, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Nicest tool i work with

5,0 2 jaar geleden

Pluspunten:

Opsveda is user friendly, easy to customize regarding your needs. And it is also rare to have issues with it. And if so support team is really reactive.

Minpunten:

I have nothing to say here for the moment.

Reactie OpsVeda

2 jaar geleden

Dear Erwan: You are an awesome power user! Thank you for the partnership! We are proud of the value OpsVeda creates for you and your team.

Aleen
Data Analytics in VS
Halfgeleiders, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

OpsVeda review

4,0 5 maanden geleden

Opmerkingen: Operation almost real live dashboard

Pluspunten:

Almost real time dataset from SAP. Data accuracy to support daily operation. Prompt support when there is issue.

Minpunten:

Data configuration dependency on Ops Veda

Reactie OpsVeda

4 maanden geleden

Dear Aleen: You are an excellent data analyst and a power user of OpsVeda software. We are proud of the value you have created with it for the 100s of users you support. We appreciate your valuable feedback. Future releases of OpsVeda 9.0 will include more automation and self-service capabilities, reducing your reliance on the OpsVeda 24/7 support team. Thank you for your trust and partnership.

Forrest
Sales Ops Manager in VS
Consumentenelektronica, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User friendly

4,0 4 maanden geleden

Opmerkingen: Very good software....

Pluspunten:

i use this software for many years, and it is very useful and almost real time data from SAP....but much less time to download the data compared with SAP.....

Minpunten:

i did not not use this for more than two years, i know we now had many additional enhancement to make it more user friendly, i will go and test...

Reactie OpsVeda

2 maanden geleden

Thanks Forrest. Real-time ~ Real-value!

Kar Khay
Analyst Engineer in VS
Computerhardware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great tools !!

4,0 4 maanden geleden

Opmerkingen: Overall the tool is good. It able to map all the data from various platform as long as the data availability readily available to reach. The support from the OpsVeda team is superb and their commitment to support on the development was great. Great visualization tools to use.

Pluspunten:

The software was great and it cover most of the users requirements. Easy to use and great visualization graphic.

Minpunten:

Some critical changes will require the developer to do changes or build.

Jeevashni
Jeevashni
Program Manager in VS
Geverifieerde LinkedIn-gebruiker
Halfgeleiders, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Making Inventory Data Easy & Accessible

5,0 2 maanden geleden

Opmerkingen: Amazing , making data review easy. Helping a lot for the operation side.

Pluspunten:

The accessibility to obtain large data in one site based on the specific location request. Quick and easy to comprehend.

Minpunten:

I don't have any cons with this Ops Veda software.

Reactie OpsVeda

2 maanden geleden

Jeevashni, Thanks much for your review and feedback. Regards.