Digital Air Strike reviews

Over Digital Air Strike

Digital Air Strike, the leader in consumer engagement & digital retailing helping 7,000+ businesses attract, engage & retain customers.

Meer informatie over Digital Air Strike

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van Digital Air Strike

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,7
Functies
4,7
Waar voor je geld
4,8

Waarschijnlijkheid van aanbeveling

9/10

Digital Air Strike heeft een totaalscore van 4,6 van 5 sterren op basis van 9 gebruikersreviews op Capterra.

Reviews filteren (9)

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Reviews filteren (9)

Geverifieerde reviewer
Director of Marketing and eCommerc in VS
Geverifieerde LinkedIn-gebruiker
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Good automation and lead handling product stack

5,0 2 jaar geleden

Opmerkingen: Good experience with team and tools.

Pluspunten:

Ability to customize and integrate various features to automate repetitive tasks.

Minpunten:

Customization of some of the tools can be tedious and even buggy in terms of integration, but it's necessary to go through the steps of configuration.

Don
VP of eCommerce in VS
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Quality Service & Products

5,0 2 jaar geleden

Opmerkingen: Always a great experience working with their team. They keep me up to date on their current and future product offerings.

Pluspunten:

This software and company help us covert customers and provide quality brand recognition.

Minpunten:

Nothing to dislike about this software. Anytime we have specific requests, their team jumps on it.

Reactie Digital Air Strike

2 jaar geleden

Thank you, Don, for the great review. We appreciate you taking the time to provide such great feedback. Our team is always here to support your business.

Mitchell
Marketing Manager in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Your Mileage may vary

3,0 2 jaar geleden

Pluspunten:

the idea and theory behind the reputation management and social media is good. Also, review surge thing to get more reviews is good

Minpunten:

However, it just didn't do anything for us. the social media didn't attract anything and was boring and basic and corporate looking; no engagement. The review surge didn't gain reviews like we thought. And the review notifications are good, but we already get those anyways. Also, we would have our account manager changed monthly, high turnover or reassigned? It lacked consistency and their communication among the company didn't seem the best.

Reactie Digital Air Strike

2 jaar geleden

Thank you Mitchell for taking the time to write a review and providing valuable feedback. We are disappointed that your experience was far from what we provide to more than 7,000 businesses every day and would appreciate an opportunity to talk to you further about your experience.

Ryan
IT Manager in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Hitting the Mark in Digital MARKeting.

5,0 2 jaar geleden

Opmerkingen: We are solving how to be a part of this new Digital Retail environment, considering we've done print for so long this is something still new to us. The people and software that Digital Air Strike offer us makes it easy to put out fires, metaphorically, and solve problems while still letting us focus on our customers.

Pluspunten:

It takes some of the pressure off of us to focus on figuring out Digital Marketing. Instead of us having to work our way through and make contracts, Digital Air Strike gives us the data and assists in Social Media platforms where necessary. In a fun and comfortable digital environment.

Minpunten:

The packages, it's hard to know what we get and what is available. The packages sometimes overlap, and while we think we got something it's not always clear as to what is available to us. Though other than that, it is straightforward and intuitive to use.

Reactie Digital Air Strike

2 jaar geleden

Thank you Ryan for the great and helpful review! We appreciate you taking the time and providing us with valuable feedback!

Juan
Internet/Fleer Director in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

5 Star Coordinator

4,0 2 jaar geleden

Pluspunten:

The fact it allows to correct possible customer problems before it’s too late

Minpunten:

Every now and then a review reply takes more than a day

Reactie Digital Air Strike

2 jaar geleden

Thanks, Juan for taking the time to write a great review and provide us with some helpful feedback!

erc
manager in VS
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

great product

5,0 2 jaar geleden

Opmerkingen: they product keeps us compliant

Pluspunten:

this product keeps us compliant with our manufacturer

Minpunten:

notifications are delayed when you get a lead or reply

Reactie Digital Air Strike

2 jaar geleden

Eric, thank you for taking the time to write a review and provide us with valuable and actionable feedback!

Hunter
Sales Manager in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

DeSoto Auto Sales Review for Digital Airstrike

5,0 2 jaar geleden

Opmerkingen: Excellent

Pluspunten:

DAS responds to questions and comments on social media

Minpunten:

Nothing so far! Digital Airstrike has been extremely helpful

Reactie Digital Air Strike

2 jaar geleden

Thank you Hunter for the great review. We appreciate your partnership with Digital Air Strike!

william
Dealer in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My experience wit digital airstrike

5,0 2 jaar geleden

Opmerkingen: good experience

Pluspunten:

ease of use and responsiveness of software

Minpunten:

I have no negative issues or eaters with its use

Reactie Digital Air Strike

2 jaar geleden

Thank you, William, for the great review. We appreciate your partnership!

Greg
Internet Director in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

More than just Reputation Management

4,0 2 jaar geleden

Opmerkingen: Extremely positive, they are actively helping us find solutions to problems we face daily.

Pluspunten:

The option to set it up and let the DAS team handle everything. They promptly reach out whenever I or anyone at the dealership needs to get involved.

Minpunten:

Set up is a bit complication but their team handles most of that. I am not a big fan of how they package products together instead of offering an a la carte option.

Reactie Digital Air Strike

2 jaar geleden

Greg, thank you for taking the time to write a great review and give us some helpful feedback. We look forward to continuing to work with you and deliver great results!