Over Ballbutton

Manage bookings, payments (online, in person and on the app), programs, lessons, pro shop POS, marketing emails, memberships and more!

Meer informatie over Ballbutton

Pluspunten:

Very easy to navigate, book, cancel, modify compare to the rest.

Minpunten:

Aside from some bugs in some of the newer features, there isn't too much to complain about.

Beoordelingen van Ballbutton

Gemiddelde score

Gebruiksgemak
4,9
Klantenservice
5,0
Functies
4,9
Waar voor je geld
5,0

Waarschijnlijkheid van aanbeveling

9,8/10

Ballbutton heeft een totaalscore van 4,9 van 5 sterren op basis van 11 gebruikersreviews op Capterra.

Reviews filteren (11)

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Reviews filteren (11)

Victor
Managing Director in VS
Recreatieve faciliteiten en diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Managing DIrector

5,0 12 maanden geleden

Opmerkingen: We have grown as a company post Covid closure and BB has helps us tremendously.

Pluspunten:

Its is built on a modern platform with a very professional look. Ball Button clearly understands the complexity of our industry and has provides many solutions that have helped tremendously. It has expedited all of our processes.

Minpunten:

Change is difficult for all business. Ball Button assisted us throughout this process. Due to regional differences (East Coast vs West Coast) we have different names for certain activities. It was challenging to understand and label our activities with the labels in BB. All was learned and corrected in a short period of time.

Reactie Ballbutton

12 maanden geleden

Thank you, Victor! We will always go above and beyond for you!

Molly
Club owner in VS
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Ballbutton for the win 🤍

5,0 2 jaar geleden

Opmerkingen: My experience with the [SENSITIVE CONTENT HIDDEN] has been nothing but positive. I can’t recommend him and ballbutton enough!!

Pluspunten:

Easy to use. Quick. Accessible on phone, laptop, and iPad. [SENSITIVE CONTENT HIDDEN] and support team are ALWAYS there if anything came up. Payment system is integrated within platform.

Minpunten:

Integration was very simple, everyone had an easy time getting used to the new software. Nothing negative to report.

Derrick
Head Coach in VS
Sport, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Feature Packed Reservation Software

4,0 2 jaar geleden

Opmerkingen: The overall experience with BallButton has been great! The customer service is superb! Even though we have run into some occasional bugs with some features, their customer service replied immediately and fixed the problem quickly.

Pluspunten:

BallButton is easy to use but does take some time to get acquainted with all the features it provides. Having a club that has multiple locations with different hours and court layout, BallButton was able to accommodate our unique guidelines and regulations we have with our members to ensure fairness and efficiency.

Minpunten:

Aside from some bugs in some of the newer features, there isn't too much to complain about. I do wish that some of the design elements would be geared towards other racket sports as well since it is mainly focused on tennis.

Brent
Director of Adult Tennis Programming in VS
Entertainment, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A great product

5,0 vorig jaar

Opmerkingen: Very awesome, overall experience

Pluspunten:

The software is very user-friendly. It does not take long to get the hang of the software

Minpunten:

We haven’t come across any pitfalls that haven’t been fixed or dealt with.

Reactie Ballbutton

12 maanden geleden

Thank you for the kind words, Brent!!

Rikus
Associate Head Coach in VS
Sport, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

No Brainer

5,0 2 jaar geleden

Opmerkingen: Have had great customer service throughout, New features regularly added, Open to feedback and customizing to indivual scenarios

Pluspunten:

Very wide range of features Great visual design Great management Ease of Use

Minpunten:

None really - slight learning with with anything new but haven't had any issues

Reactie Ballbutton

2 jaar geleden

Rikus, thank you so much for the feedback! We appreciate you business. Customer satisfaction and customer support are paramount values for Ballbutton. We are happy you love Ballbutton!

Tsolak
Tennis director in VS
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Ballbutton the best software

5,0 2 jaar geleden

Opmerkingen: The best software I have ever seen. Compared to my last clubs software which was a nightmare to use. Ballbutton is so much more interesting and easy to use and has futures that makes sense for the clubs to have. Some have absolutely no business in being affiliated with sports clubs.

Pluspunten:

Very easy to navigate, book, cancel, modify compare to the rest.

Minpunten:

There is nothing to mention. Everything is very well implemented and easy to use. There is nothing missing that you may need later.

Reactie Ballbutton

2 jaar geleden

Thank you so much for the feedback! We will keep delivering and beyond!

Timothy
Tennis Chair in VS
Sport, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Ballbutton hits a Winner

5,0 vorig jaar

Opmerkingen: The overall experience has been stellar. Now that our clientele has been using it for a while, they are able to schedule tennis and paddle courts with great ease. Tech support responds promptly and professionally and is able to address any concerns.

Pluspunten:

Easy to implement Outstanding Customer service, support and training Web and mobile apps Amazingly easy to schedule courts

Minpunten:

It took a while for our users to become accustomed to the software, but that was due to lack of familiarity by our users with scheduling this way.

Reactie Ballbutton

vorig jaar

We are honored to have a customer like you, Tim! Thank You!

Jeffrey
Owner in Canada
Sport, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Ball Button Review - MTC

5,0 vorig jaar

Pluspunten:

Ball Button is hands down the best software plat form I have come across to us at my club. period.

Minpunten:

Would love to see a court sheet on the app.

Reactie Ballbutton

vorig jaar

Thank you! Our customers deserve the best, and we will always deliver the best product and customer service!

andrew
Director of Junior Tennis in VS
Professionele training en coaching, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Country Club Tennis

5,0 vorig jaar

Opmerkingen: Great

Pluspunten:

Customer service is great and the ability to customize to you needs is very helpful!

Minpunten:

Very few things were not fixable with a simple phone call or email.

Reactie Ballbutton

vorig jaar

Thank you! Our customers deserve the best, and we will always deliver the best customer service!

Mike
Manager in VS
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Ballbutton Solves a Challenge Well and Simply

5,0 vorig jaar

Opmerkingen: Ballbutton solved a big scheduling problem for our club. Now we worry about playing, not scheduling.

Pluspunten:

We are a simple club organization. Ballbutton does everything we need simply and in a relatively user-friendly way. Excellent feedback from our club members. Ballbutton management has been extremely collaborative and very supportive.

Minpunten:

Nothing to speak of. Every minor glitch or issue has been speedily addressed by Ballbutton's management.

Gary
Athletic Director in VS
Recreatieve faciliteiten en diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great service and product

5,0 12 maanden geleden

Opmerkingen: Excellent company

Pluspunten:

easy to use , personal service and problems solved immediately. Training the staff was easy and professional.

Minpunten:

Every problem that we have experienced, BallButton has taken care of.