--- description: Ontdek de plus- en minpunten van AgenTrak en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AgenTrak - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Employee monitoring software](/directory/31087/employee-monitoring/software) > [AgenTrak](/software/211737/agentrak) # AgenTrak Canonical: https://www.capterra.nl/software/211737/agentrak Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/211737/agentrak?page=2) > AgenTrak is de toonaangevende oplossing voor het volgen van medewerkers waarmee organisaties de productiviteit van hun personeelsbestand kunnen stimuleren. > > Oordeel: score van **5.0/5** door 12 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt AgenTrak? AgenTrak is de toonaangevende oplossing voor personeelsoptimalisatie voor middelgrote tot grote ondernemingen. Het levert klanten regelmatig tot 20% en hogere toenames in de productiviteit van medewerkers. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **5.0/5** | 12 Reviews | | Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Asterlogic - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 11,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop) - **Ondersteunde talen**: Engels, Spaans - **Beschikbare landen**: Algerije, Argentinië, Australië, België, Brazilië, Canada, Chili, Colombia, Ecuador, Falklandeilanden, Frankrijk, Griekenland, Guernsey, Guyana, Hongkong SAR van China, Ierland, Isle of Man, Jersey, Kenia, Luxemburg en 14 meer ## Functies - Aanwezigheid bijhouden - Activiteiten van werknemers monitoren - Browsegeschiedenis - Locatie bijhouden - Productiviteitsanalyse - Rapportage en statistieken - Roosterbeheer - Schermactiviteit vastleggen - Taak/project bijhouden - Tijd bijhouden - Waarschuwingen/Meldingen ## Integraties (2 in totaal) - Five9 - Genesys Cloud CX ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Employee monitoring software](https://www.capterra.nl/directory/31087/employee-monitoring/software) ## Alternatieven 1. [DeskTime](https://www.capterra.nl/software/168660/desktime) — 4.5/5 (526 reviews) 2. [Clockify](https://www.capterra.nl/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [WE Controlio](https://www.capterra.nl/software/113257/work-examiner) — 4.9/5 (58 reviews) 4. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5058 reviews) 5. [WebWork Time Tracker](https://www.capterra.nl/software/151338/webwork-time-tracker) — 4.6/5 (420 reviews) ## Reviews ### "Network and Telecom Specialist" — 5.0/5 > **Michael** | *21 oktober 2025* | Chemicaliën | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We love the location tracking and ease of the user interface. The customer support is amazing the respose has always been top notch. > > **Minpunten**: I don't have anything negative to say about Agentrak. I have never had an issue with the SLA's. The response and support are amazing. > > My overall experience with this company has been great. The service is always polite and the support always knows what they are talking about. ----- ### "Great product and great technical support" — 5.0/5 > **John** | *10 juli 2025* | Informatiediensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Great product and great support, we have been using it for over two years. Gives us an additional support function for training on top of other features. > > **Minpunten**: Nothing. > > We enjoy using the product, other managers enjoy additional reporting functions and if there is any issues then the technical team are great. ----- ### "A lot of power in simplicity" — 5.0/5 > **Paul** | *22 oktober 2021* | Outsourcing/Offshoring | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The API. I am a BI developer and working with this API was very easy. Feedback was taken and dealt with very quickly. > > **Minpunten**: None at the moment. they fixed everything i didnt like or needed them to fix. > > Very positive. The team are engaged and motivated. They attended our endless meetings about the progress of implementing this and provided immediate solutions or took it away and had a solution within days. Nothing was ever an issue ----- ### "AgenTrak new user" — 5.0/5 > **Victoria** | *22 oktober 2021* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Really simple to set up, install the programme to the users machine and they appear on AgenTrak to process. Creating new teams, Managers, adding users is very quick and easy. Being able to set and change the perimeters for alerts is fantastic for flexibility and to be able to bespoke the software to your own business models. The 360 live view of desktop allows microphone, webcam, dual screen view (these are all customisable and can be turned off if you'd prefer). The dashboard is very simple to view/use. > > **Minpunten**: For our business, we would prefer some reference boxes per user to be able to add unique identifiers per user so we can cross reference the data exported via the API with inhouse reporting. this has been suggested to the team and it is currently being discussed within their development team. > > Since installing the software, we have seen an increase in productivity and a reduction in prohibited, personal use during working hours. We now have the opportunity to live coach our WFH agents and are able to hear both sides of the conversation and view their screen. This is supporting training by showing live calls from experienced users to the training teams. AgenTrak have gone above and beyond to support us by joining our daily project calls, asking for feedback for their development team and responding to queries via emails within minutes. nothing has been to much trouble for them, this is refreshing given previous experiences of other software providers (once its sold to you, they're no longer supportive\!) ----- ### "Staff Productivity" — 5.0/5 > **Fiona** | *22 oktober 2021* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: System is very user friendly, easy to set up and remove staff. Data allows us to identify staff with low productivity and ensures we direct our support timeously and the ability to set productivity alerts supports the managers in day to day management of staff in a remote working environment. > > **Minpunten**: In the initial stages we found the reporting functionality did not meet our needs but once we discussed our needs, the changes were implemented in a very timeously manner. > > Our experience with AgenTrak has been very positive one and we have and will continue to recommend this product. AgenTrak provides another level of information to managers to allow them to effectively manage their staff in a remote working environment. The service provided has been excellent and the team have went out their way to make any adaptations we have asked for. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/211737/agentrak?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/211737/agentrak) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens