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Over GoodAccess

Mensvriendelijke VPN voor zakelijke teams. Installatie van 5 minuten. Eenvoudig teamtoegangsbeheer. Werk veilig vanuit huis en externe locaties.

Meer informatie over GoodAccess

Pluspunten:

The products ease of use and how well it integrates with our business.

Minpunten:

The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.

Beoordelingen van GoodAccess

Gemiddelde score

Gebruiksgemak
4,9
Klantenservice
4,8
Functies
4,7
Prijs-kwaliteitverhouding
4,7

Waarschijnlijkheid van aanbeveling

9,4/10

GoodAccess heeft een totaalscore van 4,9 van 5 sterren op basis van 95 gebruikersreviews op Capterra.

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Reviews filteren (95)

Liam
Liam
Client Services Director in VK
Geverifieerde LinkedIn-gebruiker
Fondsenwerving, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Quality unique product, great service.

5,0 9 maanden geleden

Opmerkingen: Very positive. We have used Goodaccess for 3+ years they were the only tool that I could find that was reasonably proceed and easy to implement a fixed IP address VPN system.

Pluspunten:

The fixed VPN feature for remote secure access to databases and personal data of customers and clients.

Minpunten:

Nothing, it is the perfect tool for what we need.

hannah
President in VS
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

IT JUST WORKED!

5,0 3 maanden geleden

Opmerkingen: I tried using several providers to ensure I had a stable, dedicated IP in order to RDP to my clients' servers while I travelled overseas as a digital nomad. I tried Hotspot Shield, Express VPN and Nord VPN and in all cases, I could not get RDP started. I spent many hours working through the various troubleshooting guides and working with the help desks of these providers to no avail. I then tried GoodAccess and was completely shocked when IT JUST WORKED. No hassle, no tickets, no downtime. I've been using them ever since and have had NO ISSUES.

Pluspunten:

When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately.

Minpunten:

Pricing is a little high for the limited services I need, but it's the only one that worked.

Muhammad Hassaan
Data Engineer in VK
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Nice Pricing, lack of customer support

3,0 3 jaar geleden

Pluspunten:

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Minpunten:

Customer Support and disconnection and reliability issues

Reactie Samohyb

3 jaar geleden

Hello Muhammad, thank you for your review. We really appreciate the feedback. I'm very sorry to hear that you had bad experience. I'll contact our customer support and we'll take a look at your issue immediately.

Sven
CTO in Duitsland
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

The best single IP VPN service we came accross

5,0 8 maanden geleden

Opmerkingen: When it came to choosing a VPN for our team, I extensively researched various providers in the market. One of the notable names that kept coming up was NordVPN, and while they do offer a commendable service, GoodAccess truly stood out for our specific needs.The primary reason for our choice was the ease of setup. GoodAccess provided an intuitive user interface and a seamless integration process that was unrivaled. In the competitive market of VPNs, this ease-of-use feature can't be understated. We needed a solution that our whole team, regardless of their tech proficiency, could get behind and use without hitches, and GoodAccess was the answer.Furthermore, the price point for offering a single IP for the entire team was incredibly cost-effective compared to other services. This allowed us to manage our budget efficiently without having to forego security.The security boost provided by GoodAccess was exceptional. In an age where cyber threats are rampant, it was reassuring to know that by whitelisting a single IP, all our employees instantly enjoyed an elevated level of security, ensuring both our company data and personal data remained safeguarded.In conclusion, while there are numerous VPN services out there, GoodAccess, with its unique combination of ease, affordability, and security, proved to be the best choice for our team. We genuinely hope more businesses and individuals discover its merits just as we did.

Pluspunten:

I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees.

Minpunten:

Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future.

Dejan
COO in Noord-Macedonië
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

GoodAccess is the product to go for IT companies requiring reliable partner for their DevOps

5,0 8 maanden geleden

Opmerkingen: GoodAccess.com has proven to be a valuable asset in our network security toolkit. From the moment we implemented it, the platform's user-friendly interface and robust features stood out.The VPN service provided by GoodAccess.com is both reliable and efficient, ensuring that our connections remain secure without sacrificing speed. The flexibility to create multiple gateways has allowed us to tailor the service to our specific needs, providing a customized solution that fits our business model.Customer support has been another highlight of our experience with GoodAccess.com. Whenever we've encountered an issue or had a question, their team has been responsive and knowledgeable, providing solutions that keep our operations running smoothly.Overall, GoodAccess.com has been an excellent investment for our company. It's a solution that not only meets our security needs but also aligns with our commitment to efficiency and innovation.

Pluspunten:

GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

Minpunten:

One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.

Karthikeyan
Owner in India
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Hassle free

5,0 3 maanden geleden

Opmerkingen: Very Good in Quality and customer support

Pluspunten:

Provides Static IP VPN Team membership Reliable.

Minpunten:

Nothing to say about cons. They can consider reducing the price for long-term users.

Dave
Director in VK
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Brilliant VPN for Teams

5,0 3 maanden geleden

Opmerkingen: Very positive, and highly recommended. Excellent and friendly customer service once contact was made. Brilliant product, very stable and well engineered, easy to manage, all the configuration options required.

Pluspunten:

It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.

Minpunten:

A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.

Itai
CRM manager in VK
Kansspelen en casino's, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Recommended VPN service *****

5,0 4 maanden geleden

Opmerkingen: Since we rely daily on a VPN to connect with multiple connections, the VPN stability is crucial to us. in that sense GoodAccess never fails, very stabile VPN and a very good support back up. In the past I tried to briefly use ExpressVPN, GoodAccess VPN is more stabile. let alone cheaper (which is a bonus:))

Pluspunten:

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly 2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Minpunten:

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

Thomas
Owner in Nederland
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great solution for companies

5,0 4 maanden geleden

Pluspunten:

The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before!

Minpunten:

What goes for all VPN providers, you won’t do an easy switch or comparison once you use it.

Maria
Maria
Project Manager in Tsjechië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

The GoodAccess is a great choice for your business

4,0 9 maanden geleden

Opmerkingen: We have been using GoodAccess service for 2 years already and we are satisfied with its high-quality performance (speed, connection security and data protection, user-friendly app, convenient admin panel, swift deployment and integration) and the pricing is also reasonable and negotiable. GoodAccess support team is always ready to resolve any issues that may arise.

Pluspunten:

Super easy in use, fast setup and integration, convenient admin panel, high-speed and secure connection, friendly and helpful customer service, reasonable pricing.

Minpunten:

Would be great to have the app for Linux

Oliver
Technical Operations Coordinator in VK
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GoodAccess Keeps The Business Running

5,0 3 jaar geleden

Opmerkingen: Very good. GoodAccess is a critical business tool and allows us to easily manage access to access controlled tools that aren't otherwise accessible. Especially over the past year while working from home, GoodAccess has allowed our entire company to work remotely with ease. We have very few issues and we rarely need to worry about how its working - I'd recommend it to any company looking for a good static IP VPN service.

Pluspunten:

GoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.

Minpunten:

There's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).

Reactie Samohyb

3 jaar geleden

Hi Oliver, thank you very much for your awesome review!

Alyssa
Senior Manager in VS
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Reliable VPN Tool

4,0 10 maanden geleden

Pluspunten:

GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, and it has been easy to navigate and I have had no issues adding or removing users and updating the settings. [sensitive content hidden] , our rep, is also quick to respond and helpful whenever we reach out.

Minpunten:

Sometimes my team has issues loading and connecting to the tool, but we have overcome this by rebooting the app or re-downloading.

Reactie Samohyb

9 maanden geleden

Dear Alyssa, thank you for taking the time to write us a review, it means a lot to us! I hope you will stick with us for a couple more years and that you will remain as happy as you are right now! Eva, Customer Success Manager

Brandi
Managing Director in Canada
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GoodAccess Keeps our Company Connected

5,0 8 maanden geleden

Pluspunten:

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

Minpunten:

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

Marcus
Head of Product in Noorwegen
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

The perfect VPN package for a startup

5,0 2 jaar geleden

Opmerkingen: We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!

Pluspunten:

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

Minpunten:

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

Alejandro
Software engineer in Duitsland
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Totally recommended

5,0 11 maanden geleden

Opmerkingen: Personally I have no complaints about good access, it keeps me anonymous and safe while I browse the internet, it provides me with reports and its administration module, according to my colleagues, is quite intuitive.

Pluspunten:

Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool

Minpunten:

Some additional indications are missing for people who are not from it

Reactie Samohyb

9 maanden geleden

Dear Alejandro, Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback. Eva, Customer Success Manager

Andreas
CTO in Zweden
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use and superb for global teams

5,0 7 maanden geleden

Opmerkingen: We haven't found a better service in this price range during three years of usage. That say something of our requirements and overall experience.

Pluspunten:

The easy management makes this product outstanding.

Minpunten:

The price tier is not really suitable for small teams.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Solidly performing and secure static IP service

5,0 3 jaar geleden

Opmerkingen: We require secure connections with clients, and GoodAccess provides the functionality for that to happen.

Pluspunten:

Pretty easy to set up, lots of useful guides provided.

Minpunten:

Didn't have any issues with the product. New version of the product seems simpler to setup on PCs and Apple Macs than the original version we were setup with.

Reactie Samohyb

3 jaar geleden

Hi, thank you very much for your feedback.

Daniel
IT support engineer in Colombia
Sport, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

easy to use and setup

4,0 8 maanden geleden

Opmerkingen: great and easy, also great customer support

Pluspunten:

as the IT set up person I can recommend this for large organizations considering how easy is to setup

Minpunten:

it needs more accurate gateways, not a deal breaker

Erik
Innovations in Nederland
Vervoer/over de weg/per spoor, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent VPN service

5,0 3 jaar geleden

Opmerkingen: We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote assistance. We require a 24/7 stable connection which is offered by GoodAccess. Great overview and access logs and easy installation.

Pluspunten:

User-friendly software that is very easy to use and set up. Excellent customer service that helps to solve every question immediately. In-depth technological knowledge and immediate response. Great product to use!

Minpunten:

None, everything is working as it should be. The development team is making regular updates.

Reactie Samohyb

3 jaar geleden

Hi Erik. Thank you very much for your great review! I promise that we'll continue to make GoodAccess better each step of the way.

Greg
President in VS
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Solved our problem

5,0 vorig jaar

Pluspunten:

Works flawlessly, near 100% uptime, simple and easy interface and stellar customer service. If you are looking for a stable VPN solution, look no further than GoodAccess

Minpunten:

Nothing comes to mind, it works great!!!

Marco
Marco
CEO in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fantastic Static VPN

5,0 8 maanden geleden

Pluspunten:

Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons.

Minpunten:

It can sometimes be a little heavy on memory use.

Henry
CEO in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Amazing VPN Product - I use it everyday.

5,0 3 jaar geleden

Pluspunten:

It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.

Minpunten:

There's really nothing not to like about it. It does everything I need at a great price.

Reactie Samohyb

3 jaar geleden

Hello Henry, thank you very much for your review! It made us very happy.

Jonathan
Director in Australië
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Surprisingly Good Software

5,0 3 jaar geleden

Opmerkingen: We can now access the server from any location and keep our server secure behind the firewall.

Pluspunten:

This software allows all of our team to share the same IP address which means that we only have to configure our firewalls to whitelist that one IP address. The alternative would have been to get everyone working from home a fixed IP address (which is quite expensive) and add those to the firewall whitelist. I had low expectations based on previous experiences but they have done a great job making it easy to install and very easy to use.

Minpunten:

I am not very keen on their website and name but that does not really matter does it?

Reactie Samohyb

3 jaar geleden

Hi Jonathan, thank you for your great review. All the best names has already been taken so we had to settle for the GOOD one :-D

Farzana
Farzana
Team Leader in Bangladesh
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The Most Effective VPN Software For Small Businesses.

5,0 2 jaar geleden

Opmerkingen: This product is just what we need as most of us work from home. It makes it possible for us to work securely and remotely.

Pluspunten:

Its user interface is quite intuitive. It was effortless and quick to set up. The remote access option is a game-changer and a top-notch VPN. Another essential feature is the inexpensive price.

Minpunten:

My team loves it to the fullest, and there aren't any flaws yet.

Darren
Managing Director in VK
Telecommunicatie, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Lightweight, Intuitive and Versatile VPN solution

5,0 3 jaar geleden

Opmerkingen: Very impressed from the outset, they made the whole process quick and easy.

Pluspunten:

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

Minpunten:

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

Reactie Samohyb

3 jaar geleden

Hi Darren, I'd like to thank you on behalf of our team for your kind review.