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Over OneHash CRM

Een robuust, schaalbaar, economisch en volledig uitgerust platform met CRM, ERP, HCM, projectmanagement en een helpdeskoplossing.

Meer informatie over OneHash CRM

Pluspunten:

Its Lead Management and Customization is the most beautiful thing.

Minpunten:

The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.

Beoordelingen van OneHash CRM

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,5
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,5/ 10

OneHash CRM heeft een totaalscore van 4,6 van 5 sterren op basis van 53 gebruikersreviews op Capterra.

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Reviews filteren (53)

Bi Bi
Bi Bi
Consultant in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Onehash all in one CRM made easy.

4,0 3 jaar geleden

Pluspunten:

Onehash a 100% smart SaaS, CRM, HR solution for business. Technology amalgameted with visually appealing interface. Onehash has everything built into platform from the accounting essentials.

Minpunten:

Self-implemented. It takes a bit of learning curve to comfigure everything inside the platform yourself.

Vinayak
Director in India
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

Time to change to OneHash

5,0 3 jaar geleden

Opmerkingen: Exceptionally well, no complaints so far. We get help / support on holidays too.

Pluspunten:

Very good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal. Pro Full package, no restrictions Highly customizable & scalable Quick, accurate & kind and accurate support team Fast response host server, no lag at all

Minpunten:

Self-implemented but easy to do so Only Chat and Email support (But very quick support)

Reactie OneHash

3 jaar geleden

Dear Vinayak, thanks for sharing your experience and for leaving such a wonderful review. We are thrilled that you loved our product.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. So thanks for your kind words and we look forward to seeing you again.

Chris
Plant Manager in VS
Voedselproductie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good for the Money

3,0 2 jaar geleden

Opmerkingen: Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.

Pluspunten:

This is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.

Minpunten:

It is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?

Thomas
Marketing Lead in Canada
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

A Solid CRM Option

4,0 2 jaar geleden

Opmerkingen: Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper. Don't overlook OneHash, I think you'll be happy with it.

Pluspunten:

I really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.

Minpunten:

There's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.

Reactie OneHash

2 jaar geleden

Dear Thomas, Thank you for your fantastic review. Feel free to reach us on our chat/support portal if you any queries or concerns.

Manmeet Singh
Manmeet Singh
Director in India
Geverifieerde LinkedIn-gebruiker
Industriële automatisering, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

OneHash connects all departments of my business

5,0 3 jaar geleden

Opmerkingen: CRM , Accounts and Dispatch Documentation

Pluspunten:

OneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .

Minpunten:

The implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything

Reactie OneHash

3 jaar geleden

Hi Manmeet, Thank you for such a wonderful review.

Hossam
Engineer in Saoedi-Arabië
Landbouw, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

The Most Value for money ERP

5,0 3 jaar geleden

Pluspunten:

very simple user interface and routing between pages is very fast

Minpunten:

You will need a while to understand the system and how it is connected to each other

Reactie OneHash

3 jaar geleden

Hi Hossam, Thank you for your warm words. Thanks, Team OneHash

Prashanth
CEO in India
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

One Hash is All in One

5,0 vorig jaar

Pluspunten:

It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.

Minpunten:

Learning takes time & also navigation is difficult to understand initially

Naarendra
Director in India
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Outstanding Services

5,0 2 jaar geleden

Pluspunten:

Mostly I like Lead management, the way we filter the leads based on various criteria

Minpunten:

It needs good training to be master in CRM

Reactie OneHash

2 jaar geleden

Dear Narendra, Thank you for your wonderful review. We are glad we are able to automate your lead cycle. OneHash CRM is phenomenal for Fintech Industries like yours. As far as training is concerned we are just a ping away for any kind of support. Thanks, Team OneHash

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Levensmiddelen- en drankenindustrie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good sofware for CRM

5,0 2 jaar geleden

Opmerkingen: A good tool in managing CRM, technical support is constantly available, we recommend it for companies of different activities and sizes.

Pluspunten:

A good program for managing CRM operations. Using this program, sales operations can be managed and deals tracked. It is useful in monitoring invoices and in issuing and tracking reports. It also helps in managing e-mail campaigns.

Minpunten:

The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.

Eric
Eric
Founder in Frankrijk
Geverifieerde LinkedIn-gebruiker
Consumentengoederen, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A good tool to manage my leads and sales with ease

4,0 3 jaar geleden

Pluspunten:

I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers. I have been able to run a campaign with ease and have been able to see a clear, concise view of my leads and what I need to do to convert them into customers. I also love the reports that I can generate to see how my campaigns are going. I highly recommend this tool for anyone who needs a lead management tool.

Minpunten:

What I like the least is the quality of the french tranlations sometimes not done in some sections.

Reactie OneHash

3 jaar geleden

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Gary
Manager in VK
Beveiliging en opsporing, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Excellent CRM

5,0 2 jaar geleden

Opmerkingen: Good experience with support staff on hand quickly to help, guide and advise

Pluspunten:

Its an indepth management software with many modules, our interest was the CRM

Minpunten:

Initially looks complicated, however this is due to extensive modules and features built in to this complete software. However the support is excellent and one can get moving quite quickly

Reactie OneHash

2 jaar geleden

Dear Gary, Thank you for your fantastic feedback. Our team is working day and night to ensure none of the queries left un answered. Thanks, Team OneHash

Tithi
Marketing executive in India
Chemicaliën, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

We got complete manufacturing automation in our organization

5,0 2 jaar geleden

Pluspunten:

We got complete inventory management, workflow management, stock management and many other features which reduced our cost and effort dramatically.

Minpunten:

Till now I have not come across any such feature, but yes I can say it is complex to learn and it s leaning curve is horizontal in initial days.

Amit
Senior Manager - BPR in India
Vertalingen en lokalisatie, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

OneHash Review, May 2022

3,0 3 jaar geleden

Opmerkingen: With OneHash, we are expecting to use it as one stop solution for everything apart from our e-commerce site operations, whether it is CRM, Production management, Quality and Feedback management, Email management, KnowledgeBase, Finance/ Accounting management, to name major few. We have been able to get some benefits from CRM, Feedback and Email, but yet to use it at optimized level.

Pluspunten:

1. Public webform facility, which post a good training a non-technical person can also use. 2. Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options. 3. Sequential process driven mechanism can be used to optimize the productivity/ output, if designed strategically. 4. Almost every module has it's own custom facility like Listing, Dashboard, Reports and auto-notification facility. Being so vast on module level and built on a unique concept of DocType, it also makes it sometimes complex to work on. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Minpunten:

Facilities related to ease of customization and custom field types must be improved. The unique USP of the software "Module/ DocType based approach" is also one of the major critical aspect, which needs to be improved as it creates problem with creating bridges between external systems or few times even in internal modules. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Reactie OneHash

3 jaar geleden

Hi Amit, Thank you for your feedback. We will definitely work on it and will try to get a 5*. Thank You.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Affordable and Compatible CRM

5,0 2 jaar geleden

Opmerkingen: Best CRM for financial services

Pluspunten:

Price, data management, compliances, customer onboarding and support.

Minpunten:

Interface could be better. Rest is fine.

Pradeep
GM-R&D DESIGN in India
Meubels, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

"User Friendly software - compared to other ERP application"

5,0 3 jaar geleden

Opmerkingen: My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.

Pluspunten:

I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.

Minpunten:

In this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.

Reactie OneHash

3 jaar geleden

Hi Pradeep, Thank you for opting our implementation support and being one of our valued customer. We will definitely look into the feasibility of having more columns on front page. Thank You.

Abhijeet
Administrator in India
Machinebouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

OneHash ERP changed the way of enterprise operations by implementing the automation all pervasive!

5,0 2 jaar geleden

Opmerkingen: I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.

Pluspunten:

This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.

Minpunten:

Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.

Sanjay
Director in Canada
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent Product With Fantastic Support!

5,0 3 jaar geleden

Pluspunten:

Flawless integration of emails, social campaign runs and Data Management!

Minpunten:

If they can integrate SMS feature for lead management, that would be great!

Reactie OneHash

3 jaar geleden

Dear Sanjay, Thank you for your time. OneHash can be easily integrated with SMS Gateway, Kindly refer this doc https://help.onehash.ai/en/article/sms-settings-1n7eorj/ Feel free to buzz us on our website chat support portal if you have any queries. Thank You.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Fabricage van elektrische/elektronische producten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

High value product at good price ,

5,0 3 jaar geleden

Opmerkingen: People are good , trustworthy , confident about their product they are offering. But mobile application is required at the earliest , entry part and reports part should be simple , not text , icons are required , they improve the same by watching their competetors in the same segment and nearest offering

Pluspunten:

All in one , no need to pay separately ,for each and every software.

Minpunten:

Interface of the software needs to be improved a lot , instead of text for each and every step , it will be good to use icons with name . Now it is looking like a dos interface , this part is important for people like us.

Reactie OneHash

3 jaar geleden

Hello, Thank you for honest feedback. We have taken a note of it. Our team will work on these points. Thanks,

Mihir
Software developer in India
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Perfect Customer Support

5,0 3 jaar geleden

Opmerkingen: Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone who wants CRM software.All services by just a click with very economical rate.

Pluspunten:

Highly customisable CRM to manage your contacts,fundraising pipeline,gmails and which is better suited for B2B Businesses.A solution rather than a problem type approach.Amazing features , very efficient.Quick support team

Minpunten:

Too much tools to use sometimes it's confusing ( but the support team helped me a lot)

Reactie OneHash

3 jaar geleden

Hi, Your reviews are important to us. Thank you for such a wonderful feedback. It is recommended to start with one module at a time. You can disable the one which you are not using. For any issues reach out to us at [email protected] or ping us on our chat support portal. Thank You.

Nathan
Owner in Servië
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Robust platform for a marketing agency

5,0 4 jaar geleden

Opmerkingen: Excellent tool and the team continues to develop it. Definitely recommended if an organization is looking for a tool to implement and expand into.

Pluspunten:

Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.

Minpunten:

Learning new systems can be a challenge sometimes, there should be more onboarding support with videos support in my opinion.

Reactie OneHash

3 jaar geleden

Thanks for writing a review. We appreciate the feedback and all the positive points.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Great product

5,0 2 jaar geleden

Opmerkingen: great features, as expected works perfectly well

Pluspunten:

ERP and CRM are my most like products of onehash

Minpunten:

None products of onehash are my least like products

jayesh
CEO in India
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

One of the best software for management of sales

5,0 3 jaar geleden

Opmerkingen: My experience with OneHash has been great so far. At first I thought it was a bit expensive but the features and services it offers are worth the purchase. Consider it an investment in your business.

Pluspunten:

The software helps save a lot of time. Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.

Minpunten:

Full enterprise implementations are not possible because of the design. It's a good thing that people are able to quickly and correctly learn how to use it.

Amy
IT Business Analyst in Marokko
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

An all-in-one powerhouse

5,0 2 jaar geleden

Opmerkingen: I wasn't disappointed, everything advertised I found there, which makes my experience really pleasant.

Pluspunten:

What I like the most is the fact that I can find anything that a company needs to function under one roof, accounting, CRM, HR just to name a few, it may seem intimidating at first, with so many functionalities, my advice would be to familiarise yourself with one module at a time.

Minpunten:

The learning curve is really steep, making it not that easy to use at first, but only at first, which is really to be expected.

Garth
Creative Director in Zuid-Afrika
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Every Entrepreneur should OneHash their Business

5,0 4 jaar geleden

Opmerkingen: To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again. Their CUSTOMER SERVICE IS EXCELLENT. Great Experience. The follow-up is quick. They care about you and your business. Then there is OneHash the product which is everything an entrepreneur needs to GROW their business. I even said I would buy a couple for my clients. It is GREAT product. Thanks to [SENSITIVE CONTENT] for always following up and always been quick with responding.

Pluspunten:

OneHash has everything you need to GROW your business.

Minpunten:

The only thing I didnt like was the aesthetics of the invoice. But I believe they will sort it out in time.

Reactie OneHash

4 jaar geleden

Thanks for your valuable input, we will surely work on providing better aesthetics.

vidyasagar
Managing Director in India
Fabricage van elektrische/elektronische producten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

best erp for sme's

5,0 3 jaar geleden

Pluspunten:

Low cost, Integrate with all departments in organization, the best customization.

Minpunten:

need more storage space and some MIS reports required for financial module

Reactie OneHash

2 jaar geleden

Hi Vidyasagar, Thank you for your time. We already have MIS reports in our financial module to know more kindly reach us at [email protected]. You can add additional 25GB of space with an affordable cost of $30/month