Octopus CRM reviews

Scaled Meaningful Connections, a Partnership Maker's Dream CRM

Opmerkingen: From the trial, to support Q&A, and through to the purchase of the OctopusCRM I have had no complaints and I've have already recommended it to several friends. I highly recommend this product.

Pluspunten:

The past 3 months of using Octopus has quadrupled my connections. I've paid "expert LinkedIn" consultants far more to achieve far less. Octopus automated messaging once connected went a long way to warming up leads prior to the first initial call. From what I've discovered there is no better, less expensive, way to automate connections and communications on LinkedIn.

Minpunten:

One feature I would like to see added is the ability to further filter a list once the list is imported to Octopus. In order to reach out to the most appropriate contacts it is important to filter out unnecessary outreach and get more "shots on goal".

Octopus the best afordable CRM

Opmerkingen: Mass mailing with personalization of emails

Pluspunten:

integration with Sales navigator and Discovering org

Minpunten:

Could be nice to have a kind of an easy transfer and duplication mode from our old CRM

Octopus crm

Opmerkingen: I will not recommend it at all. Not user friendly

Pluspunten:

Best thing about this software is the KPIs and the categorization that has for stats performance

Minpunten:

The worst thing about it cant do specific templates and the worst when to close a ticket, many things system force to go through before closing or resolving. Resolving tickets stays for days in the pool that doesnt make any sense to keep them there.

E-commerce Integration Solutions

Opmerkingen: For the most part has been functioning well

Pluspunten:

Streamlined connectivity with retail POS system and e-commerce

Minpunten:

Interface can be basic and reloading times can be slow at times

Total game changer

Opmerkingen: LinkedIn is the only social platform that my company uses on a daily basis. When I found Octopus it was a total game changer. It has given me more time to grow my business and make me lots of money. Just to be candid I have about 15 clients and over half of them were because of Octopus.

Pluspunten:

I love that it runs in the background and it gives me time to focus on other things all while growing my business.

Minpunten:

It would be great to have a like or comment section.

A MUST HAVE tool

Opmerkingen: I am super happy. I have increased my network by over 500 and have set 20+ appointments

Pluspunten:

I love how you can manage your messaging on several different levels to make each message you send personal and relevant

Minpunten:

The set up can be somewhat confusing - the language can be

Love the software and the customer service and attention is awesome!

Pluspunten:

Ease of use, ease of implementation, customer support quickly helps when necessary.

Minpunten:

The training videos could be a little better. Perhaps it would be a good idea to make shorter videos?

Great Product

Pluspunten:

Being able to send LinkedIn connections and a follow-up message on autopilot

Minpunten:

The message personalization is limited and you can only send one follow-up message.

In overall, I`m pretty much satisfied with the quality of services Octopus team provides me with.

Opmerkingen: I really don`t know what to say apart from that - it`s simply a solid and reliable, not overpriced tool for my marketing needs which makes the work done.

Pluspunten:

Good balance between the number of functions available and ease of their usage(There just enough functions available and they are all quite accessible for understanding).

Minpunten:

I`d like to have some advanced tutorials, strategies perhaps on how to utilize the CRM in a better, more productive way.

Best automation tool that I've used

Pluspunten:

I like that it so easy to use, very simple interface and automates my work in sending LinkedIn connections.

Minpunten:

Free trial is 7 days only, a bit pricey. But still its a great platform to use.

Absolutely the best!

Opmerkingen: I've tried many other LinkedIn CRM products and I was never happy with any of them until I discovered Octopus. I started with the free trial. I was so impressed on Day 1 of the trial that I knew I was going to become a customer. I opted for the annual option. I was able to grow my connections from around 1,000 to well over 3,400 (as of this review) in less than a couple months. And I was able to engage in actual conversations that have led to product demos, trials, and a few purchases of our SaaS platform that sells for over five figures. Anyone that says you cannot generate sales on LinkedIn is wrong. The reason "they" are wrong is because "they" don't have a connection, awareness, engagement, conversion system in place. Octopus helps automate a lot of that process. But you still need to understand your audience and how to solve their problems.

Pluspunten:

The ease of use and the ability to create campaign flows.

Minpunten:

It's not really a con. But it would be nice to pre-populate campaigns and set times for them to launch. However, you are required to be logged into LinkedIn and when Octopus runs, it opens a new tab. So I understand why it can't be set up for a future run date. But it sure would be nice!

Perfect for contact

Opmerkingen: Built multiple sales funnels and have closed several agents for recruiting to my company

Pluspunten:

Great tool allows you to quickly and efficiently connect to LinkedIn users in a mass scale. Also allows you to create a targeted sales funnel with in seconds

Minpunten:

Cvs file download doesn’t include the contacts phone nor email

Great product for LinkedIn automation

Opmerkingen: Octopus CRM is our favorite tool when it comes to lead generation on LinkedIn and the overall experience with it is really good.

Pluspunten:

What I like about Octopus that it's very simple to learn, understand and use. Also, they have a great customer support team, always ready to give a hand. Very nice people always over-delivering, they are great and this makes Octopus CRM even better.

Minpunten:

I use Octopus CRM daily for more than a year and what I have noticed is that they don't really update their products, which is a great product but there is always room for improvement.

I had used other softwares

Opmerkingen: Its been good but i am wanting the features i mentioned above as this would make it easier for us to use

Pluspunten:

the ability to be able to engage more with the prospects by being able to insert things like their title, company and even endorse their skills

Minpunten:

I dont like how you have to mannually go to each message and select how many you want to send. It would be a massive massive improvement if you could set a delay on when the message sent and therefore have the whole funnel completely automated For example step send connection. Step 2 send 3 days later. Step 5 send 3 days later etc. That would be fantastic....you can do this automation on other software The second thing would be really good if you could group all steps under one funnel. This would make it really easy to split test and create seperate funnels . You would have a really valuable CRM and would be a fetaure i would pay extra for.

Fantastic Tool for LinkedIn Outreach

Opmerkingen: 5 Star Software. Lots of Value, and an user-friendly interface.

Pluspunten:

I have used numerous LinkedIn tools to connect with users and send personalized messages but none of them come close to Octopus. I love how the interface acts as a CRM and stores who you've sent messages to and what the message says. It helps out tremendously with my outreach and automating repetitive tasks.

Minpunten:

The flow of the automation could be a little more easily defined, but nonetheless, it works great!

Excellent product. Very easy to set up, use and not expensive

Opmerkingen: Overall, very happy with our purchase. A simple, yet extremely effective automation tool.

Pluspunten:

Easy to use Intuitive outlay Fast and friendly customer support Most of all - it does exactly what it says it does... it enhances our LinkedIn presence very effectively. Saves TONNES of time.

Minpunten:

The speed with which the messages are sent is a little slow. Faster processing would help.

A Never Ending Ocean of LinkedIn Leads!

Opmerkingen: I have had nothing short of an amazing experience with Octopus CRM. I accidentally signed up with an incorrect email address and they fixed that for me quite quickly, which I was thankful for!

Pluspunten:

I like how well integrated each module can be with each other module. There are too many great features to list here!

Minpunten:

The only thing I'd love to see that is not currently implemented would be the ability to automate 100% of all campaigns in some way. I understand that this would require a lot of custom programming to accomplish though!

Good product, terrible customer service

Opmerkingen: The plug works well enough. Considered switch because there is NO customer support.

Pluspunten:

It is very easy to use and learn.

Minpunten:

No customer service support. I have reached out over 3 times and never heard back from a single person. Does not sync with Saleforce and I have no customer service that can assist with finding solutions with connecting my CRM.

Surprisingly Efficient

Opmerkingen: We invest heavily in a our Agency Toolkit to ensure we're giving our clients access to the best available tools to meet their needs. Octopus CRM, unlike their competitors, was easy to use right out the gate, no steep learning curve, and very easy to implement. Like most automation tools, you worry about breaking any platform rules, but Octopus CRM has built in good failsafes to avoid abuse, and our clients value that.

Pluspunten:

- Easy To Set Up & Use, Just Set It & Forget It - Good Pricing - Integration With Zapier - Good Failsafes to Avoid Linkedin Platform Abuse

Minpunten:

Would love to see some of the automation features improved, but there's not much to compare it to, so not much to complain about.

Great tool!

Pluspunten:

I have a LinkedIn Recruiter seat and so I use that for building projects and sending InMails. However, Octopus CRM has been fantastic for increasing my candidate outreach in building my network. I set up over 20 new candidate interviews with highly qualified candidates within the first couple of weeks of using the software. Being able to send batch connection requests with personal messages has been a time saver and a great benefit.

Minpunten:

Because I have a LinkedIn Recruiter seat, I only use the lowest tier of Octopus CRM. I do with that at the base level you could build have "projects" because it would be useful to me to be able to build and import multiple connection lists and then modify the emails separately. Right now, I have to import and then run all connections on a specific list, then go back and run a new search and do the same all over again if I want to change up my messaging and not mix up the contacts. I don't need all of the other features of the tier that has projects so I can't justify the cost for that move just to get projects.

Great tool for anybody who runs campaigns on LinkedIn

Opmerkingen: I use Octopus regularly as a part of marketing automation for professional blog. I never had any technical problems and customer service was always available to explain how to better use the tool. I can recommend Octopus to anybody who wants to have an impact on LinkedIn.

Pluspunten:

Octopus easily allows to run personalized mass-message campaign for your followers. It was of great help when I promoted my blog Logistykapoprostu.pl for the first time.

Minpunten:

I would appreciate if further automation functions were developed (like auto withdraw invitation after few weeks etc.).

Great CRM for Social Selling

Opmerkingen: In general it has been really useful for contacting potential prospects. The way I have found it useful that I didn't expect, was that I actually use it to find new companies, rather than mass contact people from prospects that already exist. I will run a SN search for a job title in an industry, connect with all of them and a lot of them will be new companies I've not prospected before and I have already got a warm lead when they accept the connection request.

Pluspunten:

I really liked the ability to create campaigns and directly target groups out of sales navigator. A job that would have taken me hours a week via SN now takes me five minutes of setup, then happens in the background. It is really useful to be able to target large groups at once and it's super useful that Octopus will warn you before you hit the LI limits for activities. I have added approximately 2000 new connections in the last month and a half and haven't been blocked once.

Minpunten:

It was difficult to figure out how to use it completely at the beginning, without my colleague who had used it for a while showing me.

Build your Brand

Opmerkingen: My personal network has grown by 30%. My audience is seeing my posts, messages, and I have 2 new prospects per week as a direct result of using Octopus CRM daily.

Pluspunten:

Octopus CRM is easy to use and automated to capture target prospects. I can invite LinkedIn users to connect, message them to meet, endorse them to build rapport, and expand my audience within my network.

Minpunten:

I wish that the service team could speak with me when I have questions. The email responses are prompt, but not as dynamic for helping me. I haven't been able to fully use the software and I'd like to.

Octopus CRM - Trusted LinkedIn Automation Tool

Pluspunten:

A very seamless process, the software is great for reaching out to prospects on LinkedIn quickly. Campaigns can be created which run in the background, and the software is fast and efficient. To date it has been the main part of all of our LinkedIn campaigns in generating leads for us and our clients. Highly recommended - and we've tried a few!?

Minpunten:

Some of the tutorials are not easy to understand, especially with regards to creating sales funnels.

Octopus CRM

Opmerkingen: No problems, when I have reached out to support, I have gotten a relatively quick answer.

Pluspunten:

I like the CRM piece. Sometimes I have to reload it because I can't get to the CRM but overall it is easy to use and has been very helpful. I like the dashboard which gives me an idea of my connection success. I have not used all the features, but need to dive in. Technology and tools can be a bit of a struggle for me but have found this easy to use

Minpunten:

I would say the CRM piece and that it loads everything into this and then it can be exported.