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Over eFD

Cloud-based, intelligent, complete funeral management and administration software.

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Reviews filteren (3)

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Reviews filteren (3)

James B.
Head of Funerals in VK
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

An excellent product with professional support

5 2 maanden geleden Nieuw

Opmerkingen: They are supportive, professional and keen to work with us as we develop our service

Pluspunten:

Ease of use, giving our team time to concentrate on the families we are serving

Minpunten:

Nothing to dislike, very pleased with the move to Seker and eFD

Reactie Seker Tech

2 weken geleden

Thank you for your feedback James, we look forward to continuing to grow eFD with the funeral industry expertise of our Users.

Jonathan S.
Director in VK
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Douch Family Funeral Directors Say

5 vorig jaar

Pluspunten:

The ability to seamlessly integrate our accounts package (Xero) to eFD in real-time. To host the software cloud based so it can be accessed from anywhere and by all staff. To talk automatically to our Client's Web based Memoriam Portal via eFD's API. To be able to provide personalised correspondence to the client in a an easy to use editable format. The intuitive way the software leads the Funeral Director through funeral arrangement journey. The ability to review the up-to-date status of a funeral, at any time.

Minpunten:

It took a little time to understand the setting up procedure. Once we fully understood how the suppliers, products, contacts and documents worked within eFD, all became clear, however a little time consuming.

Reactie Seker Tech

11 maanden geleden

Thank you for your feedback Jonathan. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. Since your launch we have introduced a Microsoft Word add-on to assist with the creation of documents.

Simon W.
Managing Director in VK
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Simon says!

4 vorig jaar

Opmerkingen: Overall, the product has revolutionised the way we work without requiring too much adaptation of our ways! Going forward, once we manage to integrate with an accounting package we will be able to take full advantage of its features.

Pluspunten:

The intuitive way that data is captured, displayed and used in progressing a funeral from initial enquiry through delivery.

Minpunten:

Understanding and setting up products, suppliers and contacts, which is fiddly and repetitive. It also requires an acceptance that it will replace, or at least duplicate, your sales ledger. Once this is accepted its 'ways' become easier to understand.

Reactie Seker Tech

11 maanden geleden

Thank you for your feedback Simon. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. During the onboarding process we recommend utilising our data import tool by submitting the data in the required templates to be imported by Seker, once the set up is complete, updating products, suppliers & contacts manually moving forward is simpler.