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Over Gem

Het platform voor moderne werving

Meer informatie over Gem

Pluspunten:

I like the Prospect fields. Having the ability to view multiple projects and adjust the filters to meet a current role is KING.

Minpunten:

Sometimes the integration between Lever and Gem doesn't work and some candidates get lost.

Beoordelingen van Gem

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,7
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

9,3/ 10

Gem heeft een totaalscore van 4,7 van 5 sterren op basis van 121 gebruikersreviews op Capterra.

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Reviews filteren (121)

Sandra
Sandra
Recruiter in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Gem is an excellent tool for finding interesting candidates!

5,0 2 jaar geleden

Opmerkingen: My experience with Gem and the CS team has been great. It has helped me a lot with candidates' responses to my outreaches, so I would recommend it.

Pluspunten:

It makes the outreach process super easy and it helps to get more responses from candidates with the sequences.Integrates with a lot of tools, including our ATS (Greenhouse).Easy to use.Very helpful information in their guides.Amazing analytics tools.

Minpunten:

I like everything about Gem, so I don't have any negative comments.

Galo
Recruiting Coordinator in VS
Computersoftware, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Gem Review

5,0 2 jaar geleden

Opmerkingen: Access to data and keeping track of candidate outreach (sequences).

Pluspunten:

Gem makes it so easy to create projects and build talent pipelines using the Gem extension.

Minpunten:

I sometimes have issues with boolean searches not yielding results. A simple refresh usually does the trick

David
David
David in Israël
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stay Away From This Product!

1,0 2 jaar geleden

Opmerkingen: In 2021 product was good But in 2022 the product went completely downhill following mass layoffs Account Management is unreachable, and customer support do not understand the productUser Account can be terminated at any point with no explanation Over 100,00 candidates lost Millions of dollars in potential deals down the drain

Pluspunten:

The text campaigns and sequences are very good

Minpunten:

Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account Management Resume search engine does not work The system does not prevent duplicate entries

Ryan
Head of Talent in VS
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Recruiting & Sourcing Tool!

4,0 3 jaar geleden

Opmerkingen: Overall, Gem is a great tool for any company's recruiting stack. It's got a ton of features, great integrations, and they're backed by top tier VCs!

Pluspunten:

I like that Gem has a strong database of email addresses that they verify, their reporting and analytics is very useful for identifying bottlenecks in the recruiting & sourcing process, reviewing top of funnel metrics for the team, and measuring template effectiveness when reaching out to candidates.

Minpunten:

I believe the user interface is a bit clunky and could honestly use a design make-over.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Werving en selectie, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

GEM it is

4,0 2 jaar geleden

Opmerkingen: Gem is really good for recruitment and obtaining data for better outreach, especially in Recruitment and HR roles.

Pluspunten:

This platform is really good especially in sourcing as it has automatic sequencing that will send follow-up emails which is time-saving. You could also integrate other software tools for seamless transfer of data.

Minpunten:

interface as it's a little confusing but when you get the hang of it then you get comfortable

Roberta
Owner in VS
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Glad that I signed up

5,0 3 jaar geleden

Pluspunten:

Amazing tool to classify and organize data. Pivot to send mass emails

Minpunten:

I wish they had a live customer service, however, they do answer very fast

Chris
Director of Talent in VS
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Gem is the choice tool for your sourcing needs

5,0 5 jaar geleden

Opmerkingen: Overall we are very happy with Gem has our primary sourcing and outreach platform. We are also happy with the support from the team who are quick to respond to any issues as well as being open to feedback and product enhancements.

Pluspunten:

Gem is a very intuitive product and may not have the bells and whistles of some of the other sourcing tools in the market, but what it can do - it does really well. The ability to customize drip campaigns and A/B test your sourcing outreach is the primary reason that we chose Gem, coupled with the ability to send on behalf of leaders across your organization also enables you to be more successful in your outreach. What's more, Gem can accurately identify and source direct email contacts for prospects to allow you to connect with candidates easily.

Minpunten:

As with any data sources, the email lookup is not always going to be 100% accurate.

Anna
Talent Sourcer Lead in Oekraïne
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great experience using Gem

5,0 3 jaar geleden

Opmerkingen: Great

Pluspunten:

Easy to use, Great report analytics Ability to personalize messages and send automatic follow-ups

Minpunten:

Email finding function. Outside USA this works really bad

Hannah
Talent Acquisition Manager in VS
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Useful Product that Helps a Busy Recruiter Stay Organized and Informed

4,0 2 jaar geleden

Pluspunten:

The ease of use and streamlining workflow. Makes follow up easy and candidate management/relationships more attainable.

Minpunten:

That more analytics insight even for just user is an extra cost

Scott
Scott
Recruiting Manager in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

I've brought GEM to 3 companies - clearly I'm a fan!

4,0 2 jaar geleden

Opmerkingen: This is the 3rd company that I've introduced GEM to and all 3 are still using it.

Pluspunten:

I love how it integrates w/Greenhouse (our ATS) to see if the candidate is already engaged with us

Minpunten:

Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather than LIR.

William
Director in VS
Internet, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A recruiting toolbelt essential

4,0 2 jaar geleden

Pluspunten:

An easy tool to integrate and launch, Gem takes the manual effort of communicating with prospective talent and effectively automates and helps you improve through analysis and best practices.

Minpunten:

Being automatically alerted when contact information is updated.

Karl
Recruiting Coordinator in VS
Computersoftware, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very Easy to Use!

5,0 2 jaar geleden

Pluspunten:

Gem seems really straightforward and easy to navigate! Our recruiting team is finding it really helpful!

Minpunten:

In my role, there aren't many things that I dislike, I would say that maybe including a searchable FAQ page within the program to help troubleshoot if it doesn't already exist.

Mark
Recruiter in VS
Computergames, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

You need this, trust me.

5,0 3 jaar geleden

Opmerkingen: A+++++++
[SENSITIVE CONTENT] is the best, he listened to a lot of my feedback early on and really valued my ideas. The engineers are awesome. Early on we had a few technical problems and they would always act quick and fix things fast even if that involved coming to our company office. Customer Service / Support is amazing. They always get back to me really fast and always have a solution that will fix my problem.
I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting. They offer so much it's just incredible.

Pluspunten:

I've been sourcing for 22 years and I always prayed / hoped / wished there was a tool that would make my life easier. Gem is that tool. It's fast - you can upload a candidate from Linkedin, throw it in a project folder, throw it in a prospect req in GH, find a personal email address, write a personalized email and have it go into an automated followup sequence that will follow up for the rest of time if you want it to. And I can do all that in about 30 seconds. It's amazing. I can see who is opening my email, who is clicking on my links, who is replying, and who is interested. I can send emails as my boss with his real email address. I can see all my metrics and monitor my conversation rates. For candidates that never replied in the past, I can easily through them into a new sequence and continue reaching out. Its an amazing tool!

Minpunten:

I've been begging [SENSITIVE CONTENT] to build an ATS but he won't do it. :(

Rhianna
Lead Technical Recruiter in VS
Computer- en netwerkbeveiliging, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Organized and User Friendly!

5,0 3 jaar geleden

Opmerkingen: My company uses gem to reach out to candidates for recruiting purposes. Because of the sequence set up, we can automatically schedule and send multiple emails in hopes of getting a response. It is nicely organized by sequence and project and shows clean data at the top to show how successful your sequences are.

Pluspunten:

For someone not super tech savvy, this was very user-friendly and well organized. It's extremely helpful in collaborating with my team and keeping track of our candidates and their status.

Minpunten:

We are moving from Google to Outlook, and in the middle of this integration some of our sequences are not being stopped when a candidate responds, unless we log into Gem separately to mark them as replied.

Ashia
Executive Sourcing Strategist in VS
Internet, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great product for sourcing and hiring professionals!

5,0 3 jaar geleden

Opmerkingen: Very easy to use, intuitive.

Pluspunten:

The product is extremely easy to use and integrates seamlessly with Greenhouse. One of my favorite features is the ability to set up my sequences ahead of time. Additionally, the analytics on response response rates, sequences is unlike any other product I've used in my 10+ years of sourcing. The user interface is extremely well designed.

Minpunten:

I'd be interested in seeing any other analytics that might be market related.

Serguei
Senior Corporate Recruiter in VS
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Marketing campaign automation RULES!

5,0 3 jaar geleden

Opmerkingen: Overall, I have had a very positive experience with Gem. It allowed me to reach targeted candidates in a planned and controlled way while helping me customize my marketing messages.

Pluspunten:

The Sequence functionality which is very clever and intuitive.

Minpunten:

I've been having issues with uploading candidate profiles into out ATS. Perhaps it is a function of the customization and setup, I am not sure.

Michelle
Technical Talent Sourcer in VS
Werving en selectie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GEM Review

5,0 3 jaar geleden

Pluspunten:

I really enjoy the email sequences. It saves me time and help me organize my responses. I love that you have an AI component to capture responses that have an indication of interest. It would be excellent if that could be applied to candidates who are not interested. Saves time on updated the responses. I like the Prospect fields. Having the ability to view multiple projects and adjust the filters to meet a current role is KING!

Minpunten:

I just had one hiccup which was dealt with in an efficient and speedy fashion with customer support. Microsoft kept locking the account due to bulk messaging. The customer service rep responded to me immediately and gave me a resolution. Other than that, (and that wasn't any fault of GEM), everything is great!

Richard
Talent Sourcer in Nicaragua
Human Resources, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Gem is a great tool to ease up the recruiting process, specially for sourcers!

5,0 3 jaar geleden

Opmerkingen: It's been great. This is the first tool I've used in this industry and it was so easy to learn that it says a lot about the tool itself. For someone with zero experience to learn it this quick, it is a well developed piece of software that I'd recommend to anyone.

Pluspunten:

It's too easy to use and it helps me achieve all of my daily goals and therefore become a better sourcer. Helping my employer find the best candidates in the market.

Minpunten:

The fact that I'm unable to send mass Inmails as we do with emails.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Gem is a great tool for active outreach!

4,0 3 jaar geleden

Opmerkingen: Great! I would recommend it.

Pluspunten:

Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via email or Linkedin. It helps you create message templates, and sequences so it's really great to have scheduled follow-ups.

Minpunten:

I think it still has to get better in the integration with LinkedIn for sending messages since this can't be automated.

Pedro
Recruiting Operations Project Coordinator in Mexico
Vastgoed, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A complete recruiting tool box

5,0 3 jaar geleden

Opmerkingen: Great!

Pluspunten:

Its reporting and performance management features are incredible. Incredible email and texting automations. With a wonderful UI and intuitive workflows, it helps throughout the whole recruitment process.

Minpunten:

Issues with LinkedIn integrations; struggle loading prospects with the email/phone number auto searching function not providing consistent results. (Understandable, but with significant room for improvement)

Nazia
Senior Associate - Recruiter in VS
Werving en selectie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Truly a Gem

5,0 3 jaar geleden

Opmerkingen: I would highly recommend Gem to any software or tech recruiting practice
The email scraping is first-class and automated outreach makes our lives a lot easier

Pluspunten:

Ease of Use Reporting and analytics bulk outreach open/click/response metrics

Minpunten:

resume parsing could be better emails are inaccurate somtimes

Lauren
Business Recruiting Lead in VS
Werving en selectie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Must Have for Recruiting

5,0 3 jaar geleden

Pluspunten:

I don't know what we did before Gem. The analytics and dashboards have been a game-changer for reporting and becoming more data-focused. Automation saves a ton of time.

Minpunten:

Which there was a bit more room for customization on the dashboards

Randi
Recruiter in Costa Rica
Marketing en reclame, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I saw immediate success with Gem

5,0 2 jaar geleden

Opmerkingen: I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn messages previously. All in all - a fabulous tool that I will recommend to anyone.

Pluspunten:

I loved the ability to build out my email sequences. I saw a major improvement in candidate responses vs messaging through LinkedIn. The extension is very easy to use on LinkedIn as well as through my email. I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at later dates.

Minpunten:

I do not use the interview/offer etc features, so not sure if that would be helpful. This integrated well with our ATS

Ryan
Recruiting Manager, R&D in VS
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Gem - A Manager's Perspective

5,0 3 jaar geleden

Pluspunten:

Gem was always the sourcing tool I wished I had when I was an individual contributor. As a manager, it is important that my team has the best tools to be competitive, to be successful, and to have fun with the job. Gem allows my team to source without feeling like they are limited by their tools. As a manager, Gem allows me to examine the top of the funnel and report back to the business in ways that ATS reporting just can't provide.

Minpunten:

I would like to understand why sourcers love it, but recruiters don't seem to adopt so easily.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vermogensbeheer, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I'm grateful for Gem!

5,0 2 jaar geleden

Pluspunten:

Gem has been an awesome tool to add to my recruiter toolkit. I recently started using it about 4 months ago and I love how easily it integrates with Greenhouse. I think my favorite part of Gem are all of the reporting dashboards our team has access to. I'm a visual person so I appreciate how easy it is to digest all of our Gem data on our various dashboards.

Minpunten:

None that I can think of at this time, I only recently started using it.