Kinetic reviews

Exceptional ERP Software for Manufacturers

Opmerkingen: Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Pluspunten:

Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Minpunten:

Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

Robust ERP System Ideal for Manufacturing

Opmerkingen: We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pluspunten:

Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Minpunten:

Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Epicor Manufacturing, some parts are better than others

Opmerkingen: Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Pluspunten:

Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Minpunten:

Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Workflow made easy

Opmerkingen: We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.

Pluspunten:

This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.

Minpunten:

So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.

Epicor ERP allows the analysis of data in real time.

Opmerkingen: Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.

Pluspunten:

Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster.

Minpunten:

Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency.

Epicor Software

Pluspunten:

it is a very complete software, it can really help you with you planning and manufacturing process, you can control your purchases and your inventory very easy

Minpunten:

it lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.

Epicor ERP

Pluspunten:

I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Minpunten:

As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Epicor replaces SAP

Pluspunten:

Ease of use. Build for manufacturing Integration with other platforms

Minpunten:

Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

Strong ERP for midmarket Make to Stock / Make to Order manufacturers

Opmerkingen: While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation.

Pluspunten:

Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.

Minpunten:

Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.

Epicor for Order Entry and Financial Management

Opmerkingen: We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time.

Pluspunten:

Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.

Minpunten:

We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.

Overall great experience it in terms of scalability, customization, and providing business needs.

Opmerkingen: I learned how to create SSRS reports. I learned how to customize different menu items using the wide variety of customization tools. I learned how to query data and transform them in many different ways to present accurate reports. I learned how to use the many menu items and modify them to our business needs. I learned how to develop business process flows for our company to reference whether it's entering an order, tracking an order, creating a job, etc. I learned how to troubleshoot errors that arise. I learned how to identify what causes errors within the software. I learned how to map out what what each menu item is used for. Overall it is a great learning experience and there is much more to learn from this software and I am grateful for having to work with this software.

Pluspunten:

I mostly like the ease of use of this software. Data entry and Data queries are easy to do with the many screens provided in this software. One thing to mention is the powerful search function to find different screens, displays their path within this software so that is also a big plus. Another positive is the overall navigation of this software with the different modules feels natural because of the 'tree view' option for the menu items. The different maintenance screens are set up pretty nicely and can be customized depending on what type of SaaS option you have so that is great as well. I also really like the security settings I can adjust to prevent users from accessing certain screens or hiding certain fields from them. One final mention for this section would have to be the SSRS integration. I design lots of reports and it is extremely easy to pull data into an SSRS report and present them how I want it.

Minpunten:

Of all the pros that I have listed in the previous section, there are some cons to mention as well. One mention that I like least about this software is the optimization of this software. Many screens take at least 2 minute to open and that is with the recommended hardware specs provided. Another mention is that the PDF reports take at least 2 minute or more to view. I know that the reports are server side and I don't know the process flow of it but it would be nice to click the print preview button and 3 seconds later, have the report show.

Feature Packed but Cumbersome

Opmerkingen: The software is a total package for any type of manufacturing company. When i say it has it all, I mean it. However, it comes at a cost. The interface can be a bit clunky and there isn't always a great workaround for what should be a simple task. However, once you get it all figured out the sky is limit with this tool and it can be fully customized if you have someone on staff who can code and script.

Pluspunten:

This software has a ton of features. From Quote to Invoicing and every piece of the production pipeline in between.

Minpunten:

It's not super intuitive and requires a bit of a learning curve to get it going in the right direction.

Great for quoting engineered to order equipment and systems

Opmerkingen: Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.

Pluspunten:

This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before. Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.

Minpunten:

The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.

Epicor

Opmerkingen: The Epicor ERP has been a very good upgrade from our previous system.

Pluspunten:

We have used Epicor for about 3 months and so far it has went very well. Change over from our previous system went smoothly. Movement in the system is very simple, it is easy to find what you are looking for through the menu system. You are a click away from about any information you would need for planning and scheduling.

Minpunten:

In the beginning we had some issues with inventory suggestions, the system wanted everything at the moment it realized we were below minimums, but after a few weeks or research we were able to set the system to work as we needed it to. A few other small issues at start up, but over all not difficult implementation

The experience has been good, the software seems to be working as desired.

Pluspunten:

The ease in which most parameters are set in the part entry screen. The forecast module seems to be performing as desired, offering consumed quantities for easier visibility. MRP plans unfirmed jobs which make sense between planned jobs and firmed jobs. They are distinguished very well, giving the user a sense of clearness. The site maintenance screen allows the user to set up the prefix for the MRP unfirmed orders which is nice and clear to see upfront in identifying MRP unfirmed jobs.. It is also nice to have a time fence parameter in the part master where no jobs can plan within that time fence.

Minpunten:

It is often no intuitive, making it hard to figure out why MRP suggested something that did not make sense.

Good Software. Mediocre Support

Pluspunten:

The software interface resembles a Microsoft product which helps end users pick up the basics of navigation. Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Minpunten:

Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

Epicor is amazing for tracking production details

Opmerkingen: Epicor has been a blessing with customer support, as it helps us track every aspect of a parts creation.

Pluspunten:

I frequently use this program to track historical product records. I can pull a full production detail report, to see each and every operation a part has gone through.

Minpunten:

Sometimes, the reporting feature takes awhile to pull the report. This is only the case for very large reports however!

Great ERP

Opmerkingen: It is easy to use and pick up, taught myself quite a bit.

Pluspunten:

The ability to customize reports is outstanding. I also like that I can easily find the information I need when I need it.

Minpunten:

Modules. You have to purchase quite a few separate modules to be able to use everything which can cost

Epicor

Opmerkingen: Epicor was a good solution for our business as we had a complex accounting and reporting system for our various business streams and government requirements.

Pluspunten:

Epicor had many features which helped us manage inventory and the financials for the many facets of our business from retail gas stations to business to business fuel deliveries across the country.

Minpunten:

The user interface was not user friendly and could have had many improvements. Everything was in menus and there were some items that were labeled similar name which could be confusing. One upside on this was that you could create custom menus for yourself to easily find things which made it easier, however if you needed to transfer those list to a new team member you had to try and remember where each item was from originally.

Epicor

Pluspunten:

We use a ton of customizations and personalization. The ability to do so is awesome!

Minpunten:

We are a job shop, non-stock parts with many only being built once. Epicor 10 is more geared towards stock jobs and continued quantities

As a company we have been able to accelerate our reporting capabilities.

Opmerkingen: Extreme ease of access and effective and efficient customer support.

Pluspunten:

The capability and functionality of the system is incredible and effortless once your are trained and have the knowledge on how to operate.

Minpunten:

Not necessarily a con with the system itself but if your current systems mode of operating doesn't easily transition with the way Epicor works it can create a few obstacles in how the functionality of Epicor can work for your company.

Epicor works.

Opmerkingen: Recommended for growing manufacturers who are not sure just how large they may grow. This product scales well with best practices built in that will allow you to grow without adding people and overhead.

Pluspunten:

Easy to use. Very deep in functionality - you will likely be able to use the whole system out of the box.

Minpunten:

Need to manage your scope for an implementation project - it is easy to take on more given the wide capability it has. Best to manage scope.

Good, but needs some improvement

Pluspunten:

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.

Minpunten:

There is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.

Very Labor intensive

Opmerkingen: none

Pluspunten:

Really, nothing!. A lot more work with very little better results, I see no great improvement at all. I feel that you changed thing to benefit a few user but not the majority of us

Minpunten:

Not as easy to use as 8 was a lot more labor intensive Can't change a conversion factor if it was entered incorrectly. You could in 8 Less bang for the buck in my opinion. Since going to 10 we are not even using the scheduling as we should be

I work with EPICOR everyday.

Opmerkingen: One central source of information for the entire company. The flexibility to create reports that are specific for the business and to export information to another tools make my daily job easier.

Pluspunten:

It's very easy to learn and it's very flexible. Once you are familiar with the interface it's easy to navigate and find the way to get the job done. Exporting information to another tools is easy and useful.

Minpunten:

Impossible to drag and drop... I'm lazy! Seriously, there are some features that I would like to have like create templates for common daily tasks.