Kinetic reviews

Exceptional ERP Software for Manufacturers

Opmerkingen: Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Pluspunten:

Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Minpunten:

Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

Robust ERP System Ideal for Manufacturing

Opmerkingen: We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pluspunten:

Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Minpunten:

Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Epicor Manufacturing, some parts are better than others

Opmerkingen: Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Pluspunten:

Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Minpunten:

Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Strong ERP for midmarket Make to Stock / Make to Order manufacturers

Opmerkingen: While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation.

Pluspunten:

Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.

Minpunten:

Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.

Workflow made easy

Opmerkingen: We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.

Pluspunten:

This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.

Minpunten:

So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.

Epicor Software

Pluspunten:

it is a very complete software, it can really help you with you planning and manufacturing process, you can control your purchases and your inventory very easy

Minpunten:

it lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.

Epicor ERP

Pluspunten:

I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Minpunten:

As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Epicor replaces SAP

Pluspunten:

Ease of use. Build for manufacturing Integration with other platforms

Minpunten:

Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

Epicor ERP allows the analysis of data in real time.

Opmerkingen: Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.

Pluspunten:

Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster.

Minpunten:

Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency.

Epicor for Order Entry and Financial Management

Opmerkingen: We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time.

Pluspunten:

Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.

Minpunten:

We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.

Overall great experience it in terms of scalability, customization, and providing business needs.

Opmerkingen: I learned how to create SSRS reports. I learned how to customize different menu items using the wide variety of customization tools. I learned how to query data and transform them in many different ways to present accurate reports. I learned how to use the many menu items and modify them to our business needs. I learned how to develop business process flows for our company to reference whether it's entering an order, tracking an order, creating a job, etc. I learned how to troubleshoot errors that arise. I learned how to identify what causes errors within the software. I learned how to map out what what each menu item is used for. Overall it is a great learning experience and there is much more to learn from this software and I am grateful for having to work with this software.

Pluspunten:

I mostly like the ease of use of this software. Data entry and Data queries are easy to do with the many screens provided in this software. One thing to mention is the powerful search function to find different screens, displays their path within this software so that is also a big plus. Another positive is the overall navigation of this software with the different modules feels natural because of the 'tree view' option for the menu items. The different maintenance screens are set up pretty nicely and can be customized depending on what type of SaaS option you have so that is great as well. I also really like the security settings I can adjust to prevent users from accessing certain screens or hiding certain fields from them. One final mention for this section would have to be the SSRS integration. I design lots of reports and it is extremely easy to pull data into an SSRS report and present them how I want it.

Minpunten:

Of all the pros that I have listed in the previous section, there are some cons to mention as well. One mention that I like least about this software is the optimization of this software. Many screens take at least 2 minute to open and that is with the recommended hardware specs provided. Another mention is that the PDF reports take at least 2 minute or more to view. I know that the reports are server side and I don't know the process flow of it but it would be nice to click the print preview button and 3 seconds later, have the report show.

Changed our company in 1996 and still improving how we serve our customers

Opmerkingen: Increased profitability, and the best record keeping ability I have seen in any software to date. I am confident I can get whatever my customer needs in less time than any competitor, especially if it isn't in stock. I can and do recommend this software, and I am involved with a number of user groups, IT groups, and machining groups who are always asking what we use and how we keep it functional.

Pluspunten:

This software allows a quoter to include every facet of a project before it gets a customer PO. From that quote, every detail is able to be brought through to the order, the job, the packing slip, and the final invoice. There are so many different ways to track various phases of the project as it moves through. Every detail can be recorded if every employee is disciplined enough to make the input. Then, 10 years from now, when the machine finally has a hiccup, (and assuming everyone entered all the details) you know every purchased part and have a link to every drawing used in manufacturing. Your customer will be amazed when you can recite those part numbers and pull prints within minutes 10 years later with absolute accuracy. You will eliminate QuickBooks, sales force or any other CRM, MS Project, and a host of programs that are not integrated and require multiple entries once you are fully functional. This software will transform your company, and you will become more profitable than you were before. Your work week will never be under 50 hours again, and you will either learn very facet of the software of spend well over 100k every year to keep it running, but if you stay on every employee all the time to do their best and do YOUR best, you will realize some incredible benefits. Our company does more with 20 people than many companies do with 50, and we manufacture parts and machinery. We can credit a lot of that success to the Epicor ERP system.

Minpunten:

There are a few Caveats. There is no way you can employ a single person who is not college educated. Without math skills, great writing and data entry skills, and an exceptional amount of discipline, you will not get the quality inputs, and the software will not be able to give quality outputs. Slowly, over a period of about 3-5 years, you will come to the realization that people just cant come up to the level of inputting the information correctly, and you will have to decide if you want this software to work and be useful of if you want to eliminate these people. There is no other way, it simply cant work. Garbage in - Garbage out. The complexity of the entire computer industry has taken the decision that they are going to complicate every facet that they can to require you to hire consultants to do what for 20 years you could easily do yourself. Continual updates, incredibly complicated reporting that an average person used to be able to do, and a constant push to the cloud really get in the way of helping your customers at every turn. It is almost as if, as a machine shop in our case, your mission is to configure software all day and never deliver a single project. The pros outweigh the cons, but the cost of ownership and value of the effort put into keeping the software functional was less than 10% in 1996-2010 than it is today. If our company was looking at this software today, I really don't know if it would be possible to justify it.

A very powerful tool for manufacturing companies - but customer support could be better

Opmerkingen: I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!

Pluspunten:

- very powerful and thorough functionalities for all manufacturing operations - extremely good costing capabilities (all financial features are quite good, actually) - can be customized to a great extent - many tools for reporting and data analysis - integrates with tools such as MES, bar code reader, is ready for EDI

Minpunten:

- it's a bit more slow that I wish it were - customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them) - learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool - instruction manuals and help menu are only available in English

Great for Manufacturing Plants

Opmerkingen: The business problems we solved are more up-to-date inventory management system and the ability to make last-minute changes from customers without re-creating orders.

Pluspunten:

I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful. The fact that it is Windows-based is a plus fo our antiquated facility.

Minpunten:

The one con I have about this software is the price. I like that we can find status updates in real-time on orders or inventory; however, to get this feature you have to pay even more money.

Great ERP

Opmerkingen: It has been great we have found errors in our engineering program and saved a great deal of money. It has allowed us to have all of the different departments all in one ERP.

Pluspunten:

It has truly helped the company grow and able to analyze what works and what isn't. Purchasing and Project Management is simple and straightforward.

Minpunten:

It isn't aesthetically pleasing and I have noticed many users like it to be sleek..

Good ERP system

Opmerkingen: Been a good experience. Since I help administer the software I have a good knowledge of how it works.

Pluspunten:

For the most part easy to use. Has a lot of modules that you can use depending on your business. Can also integrate into your B2B webiste.

Minpunten:

Sometimes it takes awhile to get issues resolved through tech support. Costs a lot of money for maintenance, and they also charge for each module that you may need if you need it later on down the road.

Our company has used this for several years and had great success.

Pluspunten:

User friendly: We upgraded to 10.2, and the new homepage provides all the data I need instantly. I was able to adjust the layout and information on my dashboards easily. I can drill into data and use sophisticated analytics tools, which have made me more informed and productive. Super flexible: It's been a scalable solution that has supported our growing business. Easy to update and integrate with other systems Accurate forecasting Secure cloud-based data management

Minpunten:

Epicor's customer support hasn't always been the most prompt, but they've made some changes this year to their customer support services, and we've already noticed improvement.

My opinion on Epicor ERP

Pluspunten:

I have been using this software for 5 years and have learned to use it correctly. I liked the approach of the software despite the fact that it was necessary to take new benchmarks but that is the goal of a new software! This very versatile product would be more suitable for a larger company than mine where I worked as a team but since COVID19, I have become a freelance.

Minpunten:

This software package allowed me to personalize and optimize the management of my contacts. On the other hand, I was not able to make any changes easily because I had not taken the additional training module. Note that there are many security measures leaving the cancellation of certain aspects impossible for me.

Epicor for Manufacturing

Opmerkingen: The latest version of Epicor helps your company keep connected with the latest software capabilities.

Pluspunten:

Very Customizable. Uses industry standard .Net programming language and function. Hooks to SQL server.

Minpunten:

Not geared for small operations. The cost of entry makes this product geared to Mid sized companies.

Epicor ERP - Inovative solution for running our manufacturing business into the future.

Opmerkingen: Have used Epicor since the start of 2010, been very reliable for us. The improvements is speed of the system over the last 8 years has been fantastic. Like the direction the software is moving and the abilities to get to the data and analysis easily and quickly with the software they provide. Great product.

Pluspunten:

Easy to use, Get training available, Always working to improve their product, Great support. Epicor continues to improve there software adding new features that customers are looking for, adding third party solutions to plug into their software. They are adding features before we are even ready to use them, being able to go more mobile, improving communication between users at our company. Great Product configurator, best I have seen!

Minpunten:

Does cost a little more than we were hoping, but the ROI made it worthwhile doing. Moving away from crystal to SSRS was a little rough, but like the change once we were through it.

mostly pleased with the software.

Pluspunten:

safer storage on the cloud. configurator for production. ability to modify pricing for each customer by adding individual price sheets.

Minpunten:

cloud based makes it a little slower than server based. cannot email orders direct from Epicor. cannot handle VIN numbers. inability to print invoices until after the order is closed. cannot modify orders after the order is marked shipped. in our old system we could modify until the month was closed. we write many more credits than before.

Everything in one package

Opmerkingen: Epicor buys up companies that can add value and functionality to the software, ever increasing the usefulness.

Pluspunten:

The ease to customize multiple areas and still be able to update the software without losing everything you customized already!

Minpunten:

When you update the server, the client also use be updated. If the user doesn't have admin rights on the pc, this could be a problem. I've recently heard they fixed this in a future release of the software

EPICore EPR

Pluspunten:

Unlike some software where the beginning of the text is used for searching this software allows the user to use any part of the text for which your are searching.

Minpunten:

Generated reports do not search the entire report unless starting again from page one. What this means is if the user finds the item searched for on page 520 the next search will start from page 520 unless the search box is closed and page one is clicked on to start the search.

Broad functionality that comes with a price

Opmerkingen: We use Epicor to run a $5M machining business. The software allowed us to do almost everything we wanted with the exception of scheduling each machine accurately. While the software has a powerful scheduling module, because many of our parts were processed on more than one machine, we were not able to accurately reflect our actual process in their scheduling module. Standard reports were also lacking so we used Crystal Reports and created custom reports on a regular basis. The ability to easily create dashboards was great and allowed us to create screens that showed specific metrics that we wanted to monitor. Shop floor access was acceptable - allowing workers to log into/out of jobs, clock in/out, etc. on a daily basis. Overall a good package that can easily grow with a small company.

Pluspunten:

Ability to create custom 'dashboard' screens to see things that we want to monitor. Extensive functionality for small to medium sized manufacturing companies. Good shop floor usability. Job costing provided real times access to allow you to monitor costs and flag overages.

Minpunten:

Standard reports were ok but not great. Scheduling module was not adaptable to our process - would have required some modifications that we did not want to spend the money to make.

Epicor is an important piece of MRP software for our company and we cannot do business without it

Pluspunten:

Epicor is a good piece of MRP software overall. Screens are able to intelligently link to one another with relevant right click context menus.

Minpunten:

When error messages appear, they are often cryptic and difficult or impossible for non Epicor employees to understand. Epicor licenses are extremely expensive and not recommended for smaller businesses.