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Dynamics 365 Business Central reviews

Over Dynamics 365 Business Central

Oplossing voor bedrijfsmanagement met functies voor financiële prognoses, supply chain-optimalisatie en projectplanning.

Meer informatie over Dynamics 365 Business Central

Pluspunten:

The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team.

Minpunten:

ClickDimensions as a marketing tool is hard to navigate.

Beoordelingen van Dynamics 365 Business Central

Gemiddelde score

Gebruiksgemak
3,6
Klantenservice
3,6
Functies
3,9
Prijs-kwaliteitverhouding
3,5

Waarschijnlijkheid van aanbeveling

7,1/10

Dynamics 365 Business Central heeft een totaalscore van 4,0 van 5 sterren op basis van 160 gebruikersreviews op Capterra.

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Reviews filteren (160)

Yonatan
Yonatan
Head of Sales
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Keeps everything in once place.

3,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Mark
Eigenaar in Nederland
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Niet aan beginnen

1,0 2 weken geleden Nieuw

Opmerkingen: Vergeleken met de vele andere boekhoudsystemen waarmee ik heb gewerkt lopen ze lichtjaren achter in gebruiksgemak. Het duur zeker 5 x zo lang met de basistaken. Rapportage ziet er ook niet uit.

Pluspunten:

Enige voordeel is de export mogelijkheid naar excel

Minpunten:

Niets is makkelijk te vinden en sommige velden zijn verborgen die wel nodig zijn. Basis zaken missen zoals grootboekkaar, debiteurenkaart etc Je kunt een boeking niet meer aanpassen later. Met afletteren bank kiest het systeem soms een willekeurige andere factuur Geen handleiding of helpdesk Erg duur Telfout in balans is niet acceptabel

ADEEL
ADEEL
Digital Marketing Assistant in Verenigde Arabische Emiraten
Geverifieerde LinkedIn-gebruiker
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

A review of Dynamics 365 Business Central

5,0 7 maanden geleden

Opmerkingen: Overall very satisfied with the service and want to continue this in future as the interface is very cinvenient to use.

Pluspunten:

The best option available in Dynamic 365 business central is very flexible planning and forecasting. Fast, consistent and very smooth access to the data and assigning it to the team is very easy.

Minpunten:

At sometimes it losses the connection with server and got stuck but I think in updated versions this will be sorted out.

Luke
Luke
Manager in Australië
Geverifieerde LinkedIn-gebruiker
Bouwmaterialen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Business Central Customized to your needs

5,0 5 maanden geleden

Pluspunten:

The ability to customize the system to meet our needs. You are able to have code implemented to personalize Business Central

Minpunten:

There is a learning curve to become efficient with Business Central. This does take some time.

Krystal
Software Solutions Assoc in VS
Administratie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Dynamics 365: Eh, it does what it should.

4,0 vorige maand Nieuw

Pluspunten:

I do appreciate the integration options for 365 and the updates it has made from great plains.

Minpunten:

The interface is outdated and it too difficult to find necessary reports. The report and field names are not common terms so you really need to know the software to find what you are looking for. Relying on the search feature is a bit immature to have to do.

Scott
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: SoftwareAdvice
1,5 11 jaar geleden

Opmerkingen: I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Lora
Accountant in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Pretty easy to navigate, but the screen formatting needs adjusted

4,0 5 jaar geleden

Opmerkingen: We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pluspunten:

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Minpunten:

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Adam
Adam
Chief Information Technology in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A good alternative to organize and grow your business.

4,0 7 maanden geleden

Opmerkingen: Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater productivity and profitablity• Improved forecasting and analysis• Effective monitoring of inputs and outputs.• Easy to use interface that can be accessed from anywhere, anytime• Optimized workflow• Easy access to customer data

Pluspunten:

I like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it.

Minpunten:

A negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software.

Dominique
Dominique
Team Manager in Kameroen
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Dynamic 365 business central review

4,0 vorig jaar

Opmerkingen: We had some problems due to wrong setting, after the intention by the customer service, we went through a training process, then when could handle and management the software to drive the business with more effectivity.

Pluspunten:

It is perfect solution for small scale business management.Based on it cloud option, we can link operations for more effectiveness and performance.The software have a limited trial versionThe dashboard can give all statistics and the final income or loss at Anny moment Allez powerful management of the stocks

Minpunten:

To customize the software s not easy at all. Tables cannot me modif.Cloud need to be updated ,it takes too long handle the way to Link operations.

Jose Julian
Jose Julian
Geologist in Ecuador
Geverifieerde LinkedIn-gebruiker
Milieudiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A comprehensive examination of a cloud-based ERP solution for small and medium-sized organizations.

4,0 vorig jaar

Opmerkingen: Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency.

Pluspunten:

Dynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.

Minpunten:

Customizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.

Peter
Australië
Geverifieerde LinkedIn-gebruiker
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

Full of unrealised potential

3,0 6 jaar geleden

Pluspunten:

I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

Minpunten:

Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag. Value for money is the main reason I have marked this application down.

Amber
Director in VS
Uitvoerende kunsten, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Business 365

5,0 2 weken geleden Nieuw

Pluspunten:

It was ok as far as keeping track of your business

Minpunten:

Price wasn't reasonable at the time. I think if the price was ok I'd try it again

Ayass
CFO in Verenigde Arabische Emiraten
Mediaproductie
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Best Modern ERP Solution

4,5 9 jaar geleden

Pluspunten:

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well. now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time. I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following : - SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature. - Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things. - Easy and Smart setup requirements and users profiles access. - Huge bank of ready reports provided by global MSD teams and partnership - Friendly user = easy training - Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines ! - Easy customization and easy editing of all tables screens - High Compatibility with Excel MS Office. - Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Minpunten:

No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

Ghafran
Finance Manager in Verenigde Arabische Emiraten
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Review - Dynamics 365 Business Central

5,0 2 jaar geleden

Opmerkingen: Overall experience is amazing in terms of increased productivity.

Pluspunten:

01 - Auto saving option02 - Multiple companies under one user03 - Sales order to purchase order conversion04 - Drop ship05 - Tax structure06 - Financial reporting07 - Budget monitoring

Minpunten:

01- Little complicated to use for non-accounting background staff.

Jessica
Paralegal in VS
Overheidsadministratie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Not for Case Management

2,0 4 jaar geleden

Opmerkingen: It was used as case management for the Board of Professional Responsibility. The needs did not match the software functionality.

Pluspunten:

There were some cool features like the filter capabilities. The dashboard was customizable which was nice. You could see what was important to you.

Minpunten:

I did not like using DMS for case management. It was cumbersome and very touchy. If you clicked anything that was green it would take you to another page. Many times information would have to be input in several places. There is no easy way to view a lot of information at once on your screen using this software. To read an entire case’s history you would have to open numerous other pages.

Victor
Business Applications Developer in Ghana
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Dynamics 365 Business Central

5,0 vorig jaar

Opmerkingen: It has been a good product in managing business and its resources. Implementing it makes you learn a lot about what goes into managing and running a standard business

Pluspunten:

it’s a detailed ERP software that can function on its own without tiresome integrations even though it has accommodation for API integrations

Minpunten:

The fact that the license is a bit expensive so it’s best for large companies with lots of users.

Gaius
IT Manager in VK
Bouwmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent ERP with a lot of functionality

5,0 4 maanden geleden

Opmerkingen: Very happy with Business Central, would recommend to every business

Pluspunten:

Very well designed ERP, data structure is very well designed so gives me a lot of confidence in the product

Minpunten:

The user interface does have a steeper learning curve than some ERPs

Brandon
AP Clerk in VS
Telecommunicatie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

AP Clerk

5,0 7 maanden geleden

Pluspunten:

Very user friendly. Very easy to learn and master. Also great reports.

Minpunten:

There were many times the servers were down and I would lose 1-3 hours of productivity.

Erin
Accounts Payable / Benefit Admin in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Account and financial record needs

3,0 6 jaar geleden

Pluspunten:

Accounting, G/L/ Receivables. Fairly straightforward and easy to use. Use from time it was GP 10. Standard reports were easy to use.

Minpunten:

Glitches from time to time, we only had a certain amount of users accounts purchased and at times had more people trying to use so couldn't log in, but that isnt a software con. Just a con that you have to purchase a number of users.

Tim
COO in VS
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Unnecessarily complicated and expensive to implement reports are terrible.

2,0 2 jaar geleden

Opmerkingen: Terrible. I have been used at least 3 other systems and all of the others have been more intuitive. This product is a mess. Worst decision we have made with our startup is selecting this software.

Pluspunten:

It is not a bad looking interface. That is the only positive thing I can say about this software.

Minpunten:

The software is not at all intuitive, very little is possible to do out of the box, everything requires expensive consultant time to set up, and even simple reports are hard to generate. Way, way too complicated to do basic things. It leaves us with little functional reporting and a lot of frustrating headaches. By the time you realize you have made a mistake implementing its way too late.

Deepak
IT Manager in India
Fabricage van elektrische/elektronische producten
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Our 18 month experience on MS Dynamics

4,0 9 jaar geleden

Pluspunten:

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field. The support provided by MS is good, but gets activated only when situation gets into emergency mode.

Minpunten:

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

Shellyane
Creative Copywriter in VK
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Functional and Precise

3,0 7 jaar geleden

Pluspunten:

Great store for customer information and data, relatively simple to get to grips with, and an efficient search function.

Minpunten:

Can run slowly if there are a high number of users, and missing some features like batch c and p. That would be useful and time-saving.

Misbah
Finance Officer in VK
, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Ease of use

4,0 6 jaar geleden

Opmerkingen: I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation. It is normally quick, software does not crash often and it works well for many different type of industries.

Pluspunten:

Very user friendly Good presentation Excellent layout - easy to search for whatever you need Good use of headings and sub-headings Being able to import from Excel, and transfer any journals into Excel easily

Minpunten:

Maybe not the best for reporting purposes, or hard to find a way straight away Could be a more efficient way to import transactions from Excel

Akhtar
CPO in VK
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Feature rich and easy to use

5,0 2 jaar geleden

Opmerkingen: Extremely happy and would only ever use this as an ERP

Pluspunten:

It is so easy to use and has got lots of functionality

Minpunten:

Sometimes the interfaces can get a bit complex

Suman
Assistant Manager Finance in India
Consumentengoederen, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

2nd Best Erp Software Available in Industry After SAP

4,0 7 jaar geleden

Opmerkingen: It Helped our Company to Automate Essential Business Process With the help of Information Technology.

Pluspunten:

Its User Interface and Very Less Consumption of System Resources is one of the very best Features of this ERP Software.

Minpunten:

Vey Bad Service Quality of The company Which Helped to Implement this ERP In our company. They Took More than a Year to Implement This Software but Yet Its under Process.

Terri
Controller in VS
Kleding en mode, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

BC challenging but useful

5,0 vorig jaar

Pluspunten:

Ability to customize functions/processes

Minpunten:

Reporting is limited. We had to purchase an add-on to meet our needs