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Dynamics 365 Business Central reviews

Over Dynamics 365 Business Central

Oplossing voor bedrijfsmanagement met functies voor financiële prognoses, supply chain-optimalisatie en projectplanning.

Meer informatie over Dynamics 365 Business Central

Pluspunten:

The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team.

Minpunten:

ClickDimensions as a marketing tool is hard to navigate.

Beoordelingen van Dynamics 365 Business Central

Gemiddelde score

Gebruiksgemak
3,6
Klantenservice
3,6
Functies
3,9
Prijs-kwaliteitverhouding
3,5

Waarschijnlijkheid van aanbeveling

7,1/10

Dynamics 365 Business Central heeft een totaalscore van 4,0 van 5 sterren op basis van 155 gebruikersreviews op Capterra.

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Reviews filteren (155)

Yonatan
Yonatan
Head of Sales
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Keeps everything in once place.

3,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Luke
Luke
Manager in Australië
Geverifieerde LinkedIn-gebruiker
Bouwmaterialen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Business Central Customized to your needs

5,0 2 maanden geleden Nieuw

Pluspunten:

The ability to customize the system to meet our needs. You are able to have code implemented to personalize Business Central

Minpunten:

There is a learning curve to become efficient with Business Central. This does take some time.

Osiris
IT Manager in Dominicaanse Republiek
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Complete, robust and adaptable to your country

5,0 5 maanden geleden

Opmerkingen: My experience has been very good, I think that you must consider this option and better if you're on a Microsoft environment.

Pluspunten:

This is a complete and robust ERP that brings adaptability to start working based on your BI.

Minpunten:

Not adding common thing as a default feature, things that you must develop to keep the things running.

Scott
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: SoftwareAdvice
1,5 11 jaar geleden

Opmerkingen: I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

ADEEL
ADEEL
Digital Marketing Assistant in Verenigde Arabische Emiraten
Geverifieerde LinkedIn-gebruiker
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

A review of Dynamics 365 Business Central

5,0 4 maanden geleden

Opmerkingen: Overall very satisfied with the service and want to continue this in future as the interface is very cinvenient to use.

Pluspunten:

The best option available in Dynamic 365 business central is very flexible planning and forecasting. Fast, consistent and very smooth access to the data and assigning it to the team is very easy.

Minpunten:

At sometimes it losses the connection with server and got stuck but I think in updated versions this will be sorted out.

Lora
Accountant in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Pretty easy to navigate, but the screen formatting needs adjusted

4,0 4 jaar geleden

Opmerkingen: We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pluspunten:

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Minpunten:

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Adam
Adam
Chief Information Technology in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A good alternative to organize and grow your business.

4,0 4 maanden geleden

Opmerkingen: Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater productivity and profitablity• Improved forecasting and analysis• Effective monitoring of inputs and outputs.• Easy to use interface that can be accessed from anywhere, anytime• Optimized workflow• Easy access to customer data

Pluspunten:

I like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it.

Minpunten:

A negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software.

Peter
Australië
Geverifieerde LinkedIn-gebruiker
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

Full of unrealised potential

3,0 6 jaar geleden

Pluspunten:

I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

Minpunten:

Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag. Value for money is the main reason I have marked this application down.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Keeps everything in once place.

3,0 3 jaar geleden

Pluspunten:

Dynamics allowed me to stay organised. as D-365 has many tools , with all the variety of plug-ins, setting up automation and communication takes some work but it is really easy to see how my pipeline is working and have a single view of the company in one single dashboard.

Minpunten:

it would have been great if it had a bit more features . i think that the reporting is the Achilles heel of the platform, it's a time-consuming task and not very straight forward as done in other platforms

asad
Data Analyst in Duitsland
Chemicaliën, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The go to tool for POS integration

4,0 vorige maand Nieuw

Pluspunten:

Really helpful and easily integrated with POS systems.

Minpunten:

User interface and the technical details can be tricky.

Priyank
Senior Consultant in VS
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Functionality for Finance ERP

5,0 2 maanden geleden Nieuw

Pluspunten:

The functionality offered for the finance module along with ease of configuration and implementation for SME

Minpunten:

Customization to meet business requirements are difficult to make on the finance side

Johan
Management in Zuid-Afrika
Meubels, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Microsoft Business Central According

4,0 11 maanden geleden

Opmerkingen: My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to set it up. I also found that there is no support in South Africa for the software, you cannot phone quickly and found out how a thing is working. You have to go through the trouble to watch videos or read on Microsoft Learn. I could also not found one accountant who could work in this software for over two years. This was my biggest headache as well as the support on this software.

Pluspunten:

Business Central is a great software with a lot of functionalities. It is the best account ing software in the market..

Minpunten:

Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa.

Neal
Financial Controller in VK
Duurzaamheid en milieu, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Make sure you check out the competition before committing to Business Central

4,0 vorig jaar

Opmerkingen: The product is the product - they will not update to improve it! NB the products were acquired by taking over other companies and them re-badging to look alike - Nb the integration is poor!

Pluspunten:

Nothing in this product is better than rival products I've used elsewhere

Minpunten:

Payment Allocation and lack of link to UK banksLack of Integrated add-ons - say Payroll

Jose
CEO in Spanje
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

AZZURE-IT as our implementation partner in the UK have hidden the renewal process to charge us more

4,0 2 jaar geleden

Opmerkingen: The software is very powerful, the support from AZZURE-IT has been awful, slow, not transparent and very misleading.

Pluspunten:

With Azzure-IT implementation was costly and long

Minpunten:

When all implemented, we need to downgrade our license, we told them, they knew but then they hid the new terms so just for 1 day we got caught into another full year license with users we didn´t need and getting charged for ir. Totally inmorale.

Yessica
Coorporate Account Executive in Dominicaanse Republiek
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great software to support accounting processes!

5,0 5 jaar geleden

Opmerkingen: A great tool for everyday accounting processes: reports, invoices, and managing different outlets within the company.

Pluspunten:

It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus.

Minpunten:

Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy.

Kelly
Corporate Controller in VS
Olie en energie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Great software, if you're not afraid of customization

4,0 5 jaar geleden

Opmerkingen: Great software for small and midsize businesses.

Pluspunten:

One of NAV's biggest strengths is the fact that it's a Microsoft product, so the ease of use factor is high, given the fact that virtually all employees are familiar with MS ribbons, icons, etc. NAV is also customizable (with the help of a consultant). The fact that it is customizable, yet easy to up-gradable, is a huge factor.

Minpunten:

There are some basic items that are only available through customization. I would like to see MS make these accessible as items that users can configure, vs. having to pay for customization.

JB
Manager in
Machine- en installatiebouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Maybe Wonderful IF You're an Accounting guru

2,0 7 jaar geleden

Opmerkingen: As a Project Manager, MS Nav is more of a hassle than it should be. No fields automatically fill and you are often entering the same information multiple time.
For example, even though you Login with your Username and Password - You must fill in Who you are, What Division you work for, What Sub Company you Work for, List your manager, the Date - All just to write an order. Also, each line item in a PO requires the date to be entered 3x and the job number to be typed after each item. Unacceptable when it comes to productivity and user friendliness

Pluspunten:

It better than paper...

Minpunten:

See review above

Scott
PrePress Manager/IT in VS
Afdrukken en drukwerk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Microsoft 365

5,0 3 jaar geleden

Opmerkingen: Overall experience with this software is great haven't had any problems.

Pluspunten:

I would say almost everyone in the front office use office 365. For the needs we have for it the software works great.

Minpunten:

Don't really have anything I like least about it. We are mostly Mac-based computers and it still works out great for compatibility.

Katy
Bid Specialist in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Not worth it

2,0 5 jaar geleden

Opmerkingen: Horrible! Cannot wait to get rid of it!

Pluspunten:

Honestly, there is very little I like about this software. The potential capabilities of the newest product line are great. It just costs hundreds of thousands of dollars to get it programmed and even more to keep it up to date.

Minpunten:

Too expensive to update as needed. Way too expensive to have it front loaded. Too complicated for an in house team to set up. This is the most complicated and finicky software I have ever had to use. I cannot wait until we are using our new ERP system. Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.

Elizabeth
Payroll in VS
Filantropie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Financial package

4,0 6 jaar geleden

Pluspunten:

We use NAV for all our accounting needs -- G/L, accounts payable/receivable, payroll. Easy to use and reports are simple to set up.

Minpunten:

occasional glitches after upgrades, but that's to be expected and they are corrected quickly. We receive good support from our service provider.

Gary
Mechanic in
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Avoid, avoid, avoid.

1,0 6 jaar geleden

Opmerkingen: I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.

Minpunten:

The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.

Juan
CEO in Mexico
Voedselproductie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Microsoft Dynamics 365 intelligent Business Applications

5,0 2 jaar geleden

Pluspunten:

Agility and innovation are integrated into a solution that meets all customer needs.

Minpunten:

Requires greater functionality to meet the tax requirements of all businesses in Mexico.

Renate
Team Manager Technical Services in Duitsland
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great software that covers all operation of real estate management.

4,0 7 jaar geleden

Opmerkingen: We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.

Pluspunten:

The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!

Minpunten:

Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.

Lacey
Marketing Communications Specialist in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Clunky navigation! And the email integration is rough.

3,0 6 jaar geleden

Pluspunten:

The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.

Minpunten:

ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.

Viktoria
HR Generalist in Canada
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Easy system to use

5,0 6 jaar geleden

Pluspunten:

Microsoft NAV is easy to use and navigate, performs well and being in HR the functions I need are easy to get to

Minpunten:

Not sure if this is a function selected in the implementation process but the only part I don't like is that payroll does not have access to the employee profiles and only HR can update their information

Fiona
Accountant in
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Good for property management if you use the add-on

5,0 7 jaar geleden

Opmerkingen: I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base.

Pluspunten:

Flexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate.

Minpunten:

Smart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it.