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Over Tracers

De onderzoeks- en gegevenszoektools van Tracers helpen je belangrijke stukjes informatie te vinden die alleen beschikbaar zijn in openbare en persoonlijke records.

Meer informatie over Tracers

Pluspunten:

Comprehensive information provided. Easy to add on additional bits of information.

Minpunten:

Sometimes it is a little difficult to figure where to serch.

Beoordelingen van Tracers

Gemiddelde score

Gebruiksgemak
4,1
Klantenservice
4,2
Functies
4,1
Prijs-kwaliteitverhouding
3,9

Waarschijnlijkheid van aanbeveling

7,4/10

Tracers heeft een totaalscore van 3,9 van 5 sterren op basis van 17 gebruikersreviews op Capterra.

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Reviews filteren (17)

Daniel
Daniel
Attorney in VS
Geverifieerde LinkedIn-gebruiker
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

You cant escape this program

5,0 3 jaar geleden

Opmerkingen: Great. I have not struck out yet on finding someone or learning what I considered critical or necessary information and not some random information anyone can find using google. It is very deep and very solid. I will continue to subscribe at the negotiated package price.

Pluspunten:

This is a superb program we use consistently to locate parties, witnesses, assets, or other litigation-related needs. It is easy to use and you can negotiate a package price to meet your budget. you can do a surface barebone search or an in-depth search that will include local neighbors, local family, work, criminal, bankruptcy, judgments, liens, etc. I don't know what we would do without it and you can track and charge it by the case making it a recoverable expense. The staff understood it quickly and can grab the reports for me.

Minpunten:

I would like to see more direct access to the material it locates. for example, if there is a court record a link to that record would make the search easier. The program is adding features all the time so It would not surprise me to see the AI continue to get better. Still, the best program, and I am being picky as I am 99% satisfied with the entire program.

Devan
Co-founder in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Highly recommend to other businesses and people in the PI industry, Tracers is a must have!

5,0 11 maanden geleden

Opmerkingen: I would say using Tracers has been great. While there was a bump with my account, the staff helped fix everything and they truly demonstrated a type of hands on care that admittedly, companies like TLO lack.I have nothing but respect and positive things to say about this company. My experience has been so positive that I plan on staying with them for a very long time and developing the relationship with them and whether you're getting a public records account or a regulated data account I would say it's 100% worth it.Initially, it was between Tracers and Lexisnexus. Well, a buddy signed up for Lexis, and I got to try it, and lets just say the data that Tracers has is way better! Tracers has assisted my efforts, and they have made me feel seen and heard as a loyal client.

Pluspunten:

I love the massive amounts of data, the refreshing blue dashboard, and the way the leadership treats and respects its loyal customers. Been with Tracers for almost 8 months, and I would say I am staying! Tracers and TLOxp are my main go to's now. Tried them all, must say Tracers gets two thumbs up from me! It's super simple to do an inspection, the data quality is unmatched for public records, and overall just a must have for investigators or businesses doing due diligence. Bottom line if youre a new or old investigator looking to equip yourself with tools that quickly seperate you from the amateurs, make sure you include Tracers! I Believe Tracers, TLO, and IDI are the best tools that a Lawyer, investigator, or practitioner of due diligence could have. Another bonus is that support is all US based.If you've been wondering whether or not to go with them, DO IT! You will not be disappointed

Minpunten:

At first I though there was something wrong with my account and I was disappointed, but management pointed the problem out and it was fixed.Besides the bump in the road which was quick, I have (and still do) always love Tracers!

Suleiman
Suleiman
Bounty hunter in VS
Geverifieerde LinkedIn-gebruiker
Beveiliging en opsporing, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Stick to TransUnion TLO

1,0 2 jaar geleden

Pluspunten:

My favorite part about the software especially the company is it makes you realize there’s nothing better than TransUnion TLO. Don’t make the switch to TRACERS. Worst move ever.

Minpunten:

The realization that it’s just another company with the same info as everyone else just in a different format. Not worth the switch from what you know. Tracers has too many people involved in the entry and none have communicated synonymously.

Marc
President in VS
Beveiliging en opsporing, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Helpful Information

5,0 4 jaar geleden

Opmerkingen: Tracers has always answered their phone when I call and needing an answer to a question or just resting my password. I am always able to get through and not having to wait because they are to busy.

Pluspunten:

Software helps us in our daily jobs to locate and find up to date information to find individuals for our clients

Minpunten:

I do not have anything as of yet that I least like about the software

Reactie Enformion

4 jaar geleden

Hi Marc, We really appreciate your business and for taking the time to leave us a five-star review! Best, The Tracers Team

Vicki
Owner and Qualified Manager in VS
Juridische dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My Go-To Database for Years

5,0 4 jaar geleden

Opmerkingen: They listen to their customers. They've adopted several of my suggestions. Customer service is very friendly and helpful, even reaching out to me with suggestions. Any problems are handled quickly and professionally. You're dealing with a company that cares about you, not a giant corporation, to whom you're not a priority.

Pluspunten:

Lots of information for your $. It's not always needed, but if you're working on a tough case it can be a goldmine. Once I was trying to locate a high profile fraudster that everyone, including some governmental agencies, was trying to find. Through a single bit of data from Tracers I found him off-grid in a yurt in the AZ desert. I'm well known for being able to do the toughest locates, including homeless people. I also do a lot of high-end fraud and hidden asset cases. While I do use other databases and information sources, Tracers is always where I start. Often, it's all I need. I've used a number of other databases, but Tracers provides the most information overall. Occasionally you'll get a false positive, but I think that's better than a missed positive. If you want only the simplest, surface results, it may not be for you. If you want every possible chance to get a good result, definitely check it out.

Minpunten:

The old interface was a bit limited and clunky, but they've redesigned everything. It's great now, more TLO-style, with a lot more to offer than before. They're always looking for ways to improve.

Reactie Enformion

4 jaar geleden

Hi Vicki, We love hearing success stories like yours- finding the hard to locate people! We are thrilled that you are satisfied with our services and appreciate your taking the time to share your experience. I passed this to our customer service team. They are integral to Tracers' success and get even more motivated to serve when hearing positive remarks like yours. Thank you! The Tracers Team

Michael
Criminal Defense Private Investigator in VS
Juridische dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Comprehensive Data Research and Responsive Customer Service

5,0 4 jaar geleden

Opmerkingen: I'm a criminal defense and military law private investigator. I've worked with Tracers going on 14 years. The organization is always responsive to my research needs. That makes my work easier and extremely productive. My most recent experience with [SENSITIVE CONTENT HIDDEN], in customer service, was excellent on many levels. She is professional, knowledgeable of the depth and breadth of the services and their intricacies, and made me felt important with her care and concern taking time to answer all of my questions and providing solutions for optimal results. Because of Tracers' services, my attorney clients approach me for their difficult cases that other investigators are unable to handle and bring the needed results I can provide. I'm grateful for the business and partnership relationship Tracers gives me for my continuing success.

Pluspunten:

The data research and information provided is extensive. It penetrates deep into unique sources giving me information rarely found elsewhere. The fees are reasonable and help me to keep my investigation fees affordable for clients and defendants with limited resources. Tracers has contributed to my success helping my clientele attain their goals and missions.

Minpunten:

It would help to have a clearer understanding of what each research element provides in a summary that also includes a detailed listing of the pricing.

Jennifer
Owner in VS
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Tracers’s review

5,0 4 jaar geleden

Opmerkingen: Always satisfied.

Pluspunten:

Would like to see “military history” added. Investigators are asked at time to prove if a subject has military status or is a veteran.

Minpunten:

Nothing really. Sometimes lacks employment.

Reactie Enformion

4 jaar geleden

Hi Jennifer, Thank you for your five-star review and suggestions. We like hearing about ideas of added-value features and data sets that clients would find useful. We appreciate your business and will continue to do our best for you. Kindly, The Tracers Team

Kathy
Owner in VS
Beveiliging en opsporing, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Support services

5,0 4 jaar geleden

Opmerkingen: I find them very helpful when I call to ask questions. The staff are very accommodating and helpful and pleasant to deal with. The wait time if minimal if any. They are patient and are willing to take the time to answer questions in layman's terms to make the system very user friendly.

Pluspunten:

It encompasses so many facets of what is needed to "connect the dots" and do full backgrounds on individuals and explore other avenues to to provide a very detailed product to my clients

Minpunten:

I wish it would cover more asset details and have a different or separate classification in order to obtain license plate registration information.

Edward
Owner in VS
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

This is a scam company owned by an incompetent and arrogant person

1,0 10 maanden geleden

Pluspunten:

They do a pretty good job marketing them self as reliable source of skip trace info

Minpunten:

This is a scam company owned by an incompetent and arrogant person named [sensitive content hidden] . They have the lowest rate of successful searches. You are better of with many other skipt tracers than Tracer.They pulled their data from other skip tracers and they just marked up their price. Avoid this company and [sensitive content hidden] at all costs.Google this company review and you will find many negative comments about them. Here in BBB there is not a single positive comment about them.

Alan
Investigator in VS
Juridische dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Investigative Tools

3,0 4 jaar geleden

Opmerkingen: I am able to locate people accurately around 75 % of the time. Frustrating when something goes wrong during non-business hours.

Pluspunten:

Good price value. Lots of different functions to locate people.

Minpunten:

The addresses and phone numbers that people searches give as results are frequently stale, at least for people who are not necessarily firmly established in society. Not necessarily Tracers fault. however. It may be better if databases are uupdated better? Not sure why this is.

Reactie Enformion

4 jaar geleden

Hi Alan- Thank you so much for taking the time to write this review. We take great pride in receiving feedback like yours and take it very seriously. It is important to know that offering assistance 24/7 would be a significant value add. We hope to receive even higher marks from you in the near future! Best, The Tracers Team

Jonathan
President in VS
Juridische dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Effective and accurate information and support

5,0 4 jaar geleden

Opmerkingen: the support is very good, they are able to answer the difficult questions with solutions

Pluspunten:

This product is easy to use, and has features that others do not have

Minpunten:

nothing it provides positive results and it has ease of search

Ken
Owner/Manager in VS
Juridische dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of Tracers

5,0 4 jaar geleden

Opmerkingen: Always available to answer any questions

Pluspunten:

Easy to use...they always contact me when I have questions

Minpunten:

I have had no problems or questions about Tracers

Reactie Enformion

4 jaar geleden

Hi Ken, Thank you for leaving us a positive review! Customer-focused care is the foundation of our services. Best, The Tracers Team

Bill
Owner in VS
Beveiliging en opsporing, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Professional Use

5,0 4 jaar geleden

Opmerkingen: They are always there to help.

Pluspunten:

When having a problem a phone call to office is all it takes to get professional and complete help!

Minpunten:

Sometimes it is a little difficult to figure where to serch

Margo
Operations Manager in Canada
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I’m sorry I recommended this product to my boss

1,0 4 jaar geleden

Opmerkingen: It was disappointing

Pluspunten:

There wasn’t much I like about this product. The information available in terms of addresses I could actually find online with my standard internet searches.

Minpunten:

I was very disappointed because I actually researched the product and made the recommendation.

Skye
Private investment in VS
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Not sure why so many good reviews

1,0 2 jaar geleden

Opmerkingen: Got stuck with a 12 month contract for useless software. I'm using Peoplefinder Pro by Tracers and pay $200 a month for a useless service

Pluspunten:

Not much. The software is overpriced and the information it provides is just as easy to find with a Google search

Minpunten:

Costs 4x as much as other software that accomplishes the same tasks

Diane
Attorney in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I totally recommend Tracers

5,0 4 jaar geleden

Opmerkingen: I have had great luck tracking down locations of beneficiaries of estates.

Pluspunten:

The searches I did gave me what appeared to be very thorough information.

Minpunten:

It was a tad difficult at first figuring out how to save a file on my hard drive, but I got excellent support from Tracers.

Reactie Enformion

4 jaar geleden

Hi Diane, Thank you for your 5-star review! We strive to provide thorough information and support when running searches. Always reach out to customer service if you need assistance or have issues finding a beneficiary. We are here to support your firm. We appreciate your business! Best, The Tracers Team

Daryl
Owner in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Comprehensive

5,0 4 jaar geleden

Opmerkingen: Missing information for witnesses or skip tracing is made easier with Tracers.

Pluspunten:

Comprehensive information provided. Easy to add on additional bits of information.

Minpunten:

Expensive, but it is able to be broken down into smaller chunks of data that can be purchased individually.

Reactie Enformion

4 jaar geleden

Hi Daryl- Thank you very much for the 5-star review and for sharing your experience about using Tracers for researching witnesses and skip tracing. Best, The Tracers Team