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Over Shipox DMS

Goede software voor leveringsbeheer met realtime tracking. Complete oplossing voor leveringsbeheer voor bezorgbedrijven. Vraag een demo aan

Meer informatie over Shipox DMS

Pluspunten:

We like many of the features that were ready to use after the setup.

Minpunten:

There is no branch for the company in saudi arabia.

Beoordelingen van Shipox DMS

Gemiddelde score

Gebruiksgemak
4,0
Klantenservice
4,2
Functies
4,2
Prijs-kwaliteitverhouding
4,1

Waarschijnlijkheid van aanbeveling

7,1/10

Shipox DMS heeft een totaalscore van 4,3 van 5 sterren op basis van 12 gebruikersreviews op Capterra.

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Reviews filteren (12)

Jonathan
Jonathan
law student in VS
Geverifieerde LinkedIn-gebruiker
Restaurants, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Order delivery tracking

5,0 9 maanden geleden

Opmerkingen: I can have all the orders controlled and have captures of proof of delivery that makes my work more real without malicious people being able to say that I do not deliver the address and affect my job.

Pluspunten:

With Shipox it allows me to have a much more organized work in deliveries, I can have a follow-up control of each order until its delivery, immediately updating the status of the order and being able to receive comments from the client to know their degree of satisfaction with all the service . Your functions have made my work more productive.

Minpunten:

In my opinion, everything has gone well and I have not obtained any failure that interrupts my work.

Thamer
IT Engineer in Saoedi-Arabië
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great DMS system for Logistics company

5,0 7 maanden geleden

Pluspunten:

- Orders Management - Fast fixes - Integration with local e-commerce platforms - Great customer service agents and sales reps.

Minpunten:

- Some optional features should be added.

Saeed
Project Manager in Saoedi-Arabië
Logistiek en toeleveringsketen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

amazing team

5,0 2 maanden geleden Nieuw

Pluspunten:

excellence customer experience and support 24/7

Minpunten:

there is no branch for the company in saudi arabia

Osama
Software Engineer in Saoedi-Arabië
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Sexy on the outside. Ugly on the inside.

2,0 2 jaar geleden

Opmerkingen: Bad. Perhaps we didn't ask many questions before

Pluspunten:

- Good Web Design: Nice colors and UI elements.

Minpunten:

- No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges. - Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard. - Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it. - Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet. - Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues. - Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000.

Mohamed
Strategic Planning and PMO Manager in Egypte
Gezondheid, wellness en fitness, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Mohamed Ashraf

5,0 7 maanden geleden

Pluspunten:

flexibility of the team for enhancements

Minpunten:

lack of handover between internal shipox teams

Catalin
Operation manager in Verenigde Arabische Emiraten
Levensmiddelen- en drankenindustrie, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eathos UAE

3,0 2 jaar geleden

Opmerkingen: Shipox was meant to help with automize the delivery service,orders to land in the POS and from there to shipox and drivers which is still not happening most of the times,we still need to have at least one person doing this.

Pluspunten:

The idea behind the software is great,would be a great tool if would be fixed. Id love the drivers live tracking if would work

Minpunten:

Not very user friendly,takes some time to get used with.

Reactie zip24

2 jaar geleden

Thank you for taking the time to provide us your feedback. We are really sorry to hear of the difficulties you've had with our software. This definitely doesn't sound like the service we try to provide to our customers & we'd like to look into this for you. We will investigate this issue and get back to you shortly.

Oluwafemi
Head Of Logistics in Nigeria
Logistiek en toeleveringsketen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Functionalities

5,0 4 jaar geleden

Opmerkingen: Easy to use , it hardly breaks down interms of bugs or internal server issues and the mobile application is simply amazing

Pluspunten:

Very user friendly and easy to use interms of functionality

Minpunten:

Pricing model is not well detailed enough and not flexible interms of usage

Reactie zip24

2 jaar geleden

Thank you for taking the time to provide us your feedback.

Azamat
CEO in Oezbekistan
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

I recommend Shipox DMS for the delivery companies

5,0 4 jaar geleden

Opmerkingen: It is very easy and clear to use in Logistic systems.

Pluspunten:

The most appreciated features are 1. Well-organized tracking system; 2. User-friendly mobile applications for Customer and Driver; 3. Exact control on COD (Cash on Delivery); 4. Full and open information on Customer's Web

Minpunten:

When downloading the dynamic report it takes a little bit longer.

Reactie zip24

2 jaar geleden

Thank you for taking the time to provide us your feedback.

Furkan
CTO in Turkije
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Reliable DMS for your fleet

5,0 4 jaar geleden

Pluspunten:

Shipox with its highly reliable and lean software helps our customers to manage their fleet with ease. With easy and straight forward pricing and setup Shipox makes it very easy to start your operations in distribution. Managing Fleet become easier with Shipox.

Minpunten:

Actually the integration was very easy for us and customer support was well enough. I hope keep up the good work

Reactie zip24

2 jaar geleden

Thank you for taking the time to provide us your feedback.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great software to deploy for a startup

4,0 2 jaar geleden

Pluspunten:

We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup

Minpunten:

As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup.

Alex Sandro
Director in VK
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Unless you are an IT do not buy it

3,0 2 jaar geleden

Opmerkingen: I just lost my money I pay for white label I did 4 training and it time I have to explain what my company do was very disappointing

Pluspunten:

Maybe if you are an it you can buy and love the system

Minpunten:

You will not understand the system you can’t use in UK for post codes and all the couriers will agree make the system useless

Mohammad
Business Process Analyst in Saoedi-Arabië
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Wideview Dashboard

5,0 4 jaar geleden

Pluspunten:

Easy to learn, main control center on all customers' orders, high performance and lite, easily customized

Minpunten:

Integration with customers take long time

Reactie zip24

2 jaar geleden

Thank you for taking the time to provide us your feedback.