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Over Wageloch

Oplossing voor personeelsplanning die bedrijven helpt bij het automatiseren van urenstaten, het beheren van de aanwezigheid van personeel, het bijhouden van arbeidsbudgetten en meer.

Meer informatie over Wageloch

Pluspunten:

Comprehensive but easy to use, backed by an efficient support team and with minimal up-front costs, it has added major value to our business.

Minpunten:

Compared to other rostering software systems, it is missing employee on boarding.

Beoordelingen van Wageloch

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,7
Functies
4,3
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,5/ 10

Wageloch heeft een totaalscore van 4,5 van 5 sterren op basis van 265 gebruikersreviews op Capterra.

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Reviews filteren (265)

Paul
Paul
Operations Manager in Australië
Geverifieerde LinkedIn-gebruiker
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Does what it says

4,0 5 jaar geleden

Pluspunten:

New interface is a great improvement. Relatively easy to use.

Minpunten:

Server application and login a bit clunky. Fingerprint readers have been a bit unreliable.

Annie
Finance Manager in Australië
Farmaceutica, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Wageloch Review

5,0 11 maanden geleden

Opmerkingen: Really good. The customer service has helped and resolved any questions

Pluspunten:

The customer service is second to none. Being able to talk to a real person quickly makes everything so much easier. The system is user friendly as well.

Minpunten:

Being able to allocate annual leave at timesheet level would really help and seeing the balances at this level as well

Reactie Wageloch

2 weken geleden

Thank you for your feedback, Annie! You should already see a warning when employee exceeds their accrual balance in a timesheet. Please check in with our Support Team if this isn't working for you and we'll take a closer look!

Raelene
Business Manager in Australië
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Clunky but effective

3,0 2 jaar geleden

Opmerkingen: We went from a manual system so it saves time and reduces errors.

Pluspunten:

Perfect for a basic rostering/payroll. Rosters are clear to understand and like being able to colour code roles/departments. Clock in/out station assists with monitoring staff hours accurately. Saves time and integrates with MYOB.

Minpunten:

Online Annual Leave Request section doesn't work (at least for our organisation). Still need to do this process manually. System also runs slowly - always watching the spinning wheel of death every time you save a change or change to another screen/section.

Reactie Wageloch

2 jaar geleden

Thank you for sharing your experiences with Wageloch. We love hearing how it saves you time and reduces errors! Our team are happy to take a closer look at your difficulties with leave requests. Please feel free to reach out on (08) 7123 2993, or you can email the details through to [email protected] You can also find in-depth guides to Wageloch's leave tools in our user guides, located at: https://wiki.wageloch.com.au

Christina
Director in Australië
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Fantastic Product and Service!

5,0 2 jaar geleden

Opmerkingen: Wageloch save a lot of my time hassling with rosters, job function and payroll. As a small business owner, I'm wearing many hats and before using Wageloch I spent lots of time on spreadsheet and lots of mistakes. Now I can use my time better to focus on growing the business.

Pluspunten:

I like the roster scheduling, timesheet management and easy integration with Xero. It reduced my work hours to 80% because I used to do it manually. Now it only take less than 10 minutes to do pay run with zero mistake with overtime calculation (so far).

Minpunten:

The price is a bit expensive though. It would be great if Wageloch offer a price for a micro small business with 1-5 employees. At the moment I only have less than 5 employees and I'm paying for 10 people. Other company has option pay per employee.

Reactie Wageloch

2 jaar geleden

Thank you for your detailed review, Christina! This sort of feedback is invaluable for understanding how to best serve our clients. It's especially nice to hear Wageloch has helped shift focus away from admin and towards business growth. If there's anything we can do to further free up your time, please let us know!

Brendan
Director in Australië
Maatschappelijk werk, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Processing Wages Time Saver

4,0 2 jaar geleden

Opmerkingen: It has been great, the team is very supportive and implementation was very thorough to cater to complex payroll needs.

Pluspunten:

1. Integration with Accounting (Xero) Software means we can trust the data from Wageloch is accurate in Xero Timesheets and makes the payroll process fast and easy.2. Support is amazing and prompt.3. Customizing platform to complex payroll needs.4. Bio-Metric Clock-in/out (via iPad)

Minpunten:

1. Adding more details/notes to rostered jobs level, rather than day-level notes, this would also need to flow upstream to the mobile app for remote staff.2. Two-way messaging to staff. 3. Branding Colour Pallet of the interface is too much, and a hint of branding would be more acceptable.4. Mobile App improvement needs to be more informative, rather than just rostered shifts.

Reactie Wageloch

2 jaar geleden

Thank you for your considered and thoughtful feedback, Brendan! It's great to hear your your positive experiences with Wageloch support and that you've made use of our biometric clocking options. We appreciate your notes on branding (have you tried our Colourblind Assist mode?) and making communication options through the mobile app more comprehensive. Wageloch is a live service and is constantly being upgraded to suit the needs of our clients. If you like, you can send through further details to [email protected] and we'll be glad to pass them on to our development team for consideration!

Alex
General Manager in Australië
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

The best Wage system I have used

5,0 2 jaar geleden

Opmerkingen: Love working with WageLoch. I have control of my wages and can manage things remotely if needed.

Pluspunten:

Easy, efficient and effective. Their support is second to none. Other companies could learn a lot from the way the resolve issues and questions quickly and never leave an issue unresolved.

Minpunten:

sometimes there is a lag when confirming times which slows down the process.

Reactie Wageloch

2 jaar geleden

We love to hear such positive feedback - especially that you feel in control of your wages. That is exactly the feeling we set out to achieve for all of our clients. Thank you, Alex!

Kelly
BAS Agent Bookkeeper in Australië
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

WageLoch - Save time & money on Employee Management & Payroll

5,0 11 maanden geleden

Opmerkingen: WageLoch has reduced our processing time, saved clients' time, money & angst with efficiency gains and more accountability of staff management

Pluspunten:

Ease & efficiency of operation, first set up we ever did, saved the client $26,000 in wages. Time creep was reduced enormously with staff having to digitally log in & out to record timesheets. Rostering so much easier with staff able to assign availability, reducing the number of calls you have to make to find replacement staff

Minpunten:

Reports are great, but take a little mastering, once mastered, excellent. Would love to see award interpretation and full payroll processing & reporting in the future

sakurako
owner in Australië
Farmaceutica, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

timesheets

5,0 11 maanden geleden

Opmerkingen: excellent. easy to use and can use from home.

Pluspunten:

The clock on and off mechanism makes timesheets so easy and you can easily add notes to your shifts

Minpunten:

Rostering holiday requests could be easier to see the overall picture, like in a calendar

Tony
Employer in Australië
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Wageloch Review

5,0 11 maanden geleden

Opmerkingen: very positive as I have been using it since 2016 for pharmacy and childcare industry

Pluspunten:

IT has simplified Rostering, Timesheets, onboarding staff and keeping all files electronically. I have definitely saved a lot of paper. Policies and procedures are very easily signed by staff

Minpunten:

Not able to to separate the financials from the administrative role

Sue
BAS Agent in Australië
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Wageloch is Awesome

5,0 11 maanden geleden

Opmerkingen: Wageloch is very user friendly, the customisation to the user is fabulous, and the customer service is phenomenal

Pluspunten:

[sensitive content hidden] always go above and beyond to provide excellent customer services

Minpunten:

There are none, it is a great program the support is second to none

Michelle
Bookkeeper in Australië
Farmaceutica, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User friendly

5,0 11 maanden geleden

Pluspunten:

Wageloch is easy for all to use from employees to management. Adding new categories or staff is easy and the helpdesk are wonderful and very helpful. Wageloch work very well with importing/exporting to/ from MYOB and never had any issues

Minpunten:

We have been using for many years and I have not found anything negative with the program or the company

Reactie Wageloch

vorige week

Thank you for the lovely review, Michelle! We are so proud of our helpdesk team; feedback like this is why!

Stephen
Pharmacist in Charge in Australië
Farmaceutica, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Love Wageloch

5,0 11 maanden geleden

Opmerkingen: Simplicity it key, great product very easy to use and never need to contact their support!

Pluspunten:

We moved from another system to Wageloch, I love its simplicity.

Minpunten:

Don't use the mobile app features at all

Reactie Wageloch

10 maanden geleden

Thanks, Stephen! Our happiest clients are often the ones we don't hear from too often, but please don't hesitate to reach out if there's anything we can do to assist.

VIJAY
Owner in Australië
Farmaceutica, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Happy Customer!

5,0 11 maanden geleden

Opmerkingen: Happy with my experience. The most user-friendly system I have used yet.

Pluspunten:

Ease of use, integration with smart phones, live monitoring.

Minpunten:

Creating and transmitting of rosters to staff could be made easier

Reactie Wageloch

9 maanden geleden

Thank you for your feedback, Vijay. We love hearing about Wageloch's approachability and usability! We'd love to hear any particular feedback about roster creation you have. Feel free to send an email through to our Support Team and we will take a look!

lisa
Manager in Australië
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very simple to use very quick to commit

5,0 11 maanden geleden

Opmerkingen: I like how you can now access the program anywhere, not just tied to the computer that has it installed as a program (accessible via browser)

Pluspunten:

easy to use desktop system; i can easily see staff accruals, log in time, roster

Minpunten:

I am still not able to use effectively on my phone

Chris
Accounts Officer in Australië
Afdrukken en drukwerk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wageloch Payroll System

5,0 11 maanden geleden

Pluspunten:

Integration with MYOB Customer support Ease of use / navigation Leave/Unavailability function and Calendar

Minpunten:

Customized reports may need more effort to get them right.

Reactie Wageloch

10 maanden geleden

Thank you for your feedback, Chris! Please let us know your particular pain points with customised reports and the team can investigate any available avenues for improvement.

Christine
Payroll Manager in Australië
Farmaceutica, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wageloch review

4,0 11 maanden geleden

Opmerkingen: Over the years it has been very easy to use once the managers have been informed how to use it to there best advantage

Pluspunten:

The ease of use. How it is easy to train the staff to use it.

Minpunten:

With the new system the managers can add in new employees without having them submit their information.

Reactie Wageloch

vorige week

Thank you for your review, Christine! We have settings that can limit the Onboarding tool for use only at Payroll level. Please get in touch with our Support Team if you think this might solve any issues you were experiencing.

Mario
Pharmacist in Australië
Farmaceutica, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review for Wageloch

4,0 11 maanden geleden

Opmerkingen: Good, Overall I’m pleased with product and support

Pluspunten:

Functionality, ease to use. Allows changes easily

Minpunten:

So slow, very frustrating. When making changes and saving.

Reactie Wageloch

vorige week

Thank you for your review, Mario! Our dev team have been hard at work on performance improvements over the last few months. Hopefully you've noticed a marked improvement! Please reach out to our Support Team if you're still finding it slow-going and we can take a closer look.

Michael
Pharmacy Retail Manager in Australië
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Product

5,0 11 maanden geleden

Pluspunten:

Wageloch is simple, easy to use, nice to look at.

Minpunten:

I cannot list anything i don't like about wageloch it is a great system

Reactie Wageloch

vorige week

Thank you for your glowing review, Michael! It's great to have you on board. Please be in touch if there's anything we can assist with.

ANAND
Pharmacist Owner in Australië
Farmaceutica, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wageloch Time Management

5,0 11 maanden geleden

Opmerkingen: Fantastic best product on the market currently

Pluspunten:

It is a very user-friendly system and helps me manage my staffing costs, Budgets and KPIs

Minpunten:

There is no fault with the system in how it works as it satisfies every functionality needed to run a business efficiently

Reactie Wageloch

9 maanden geleden

Your feedback is music to our ears, Anand. Thanks for reaching out!

Madi
Manager in Australië
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Really Happy with wageloch

5,0 11 maanden geleden

Pluspunten:

Has made doing wages and rosters faster and easier.

Minpunten:

Can get a little annoying when trying to adjust the timesheets moving the timings slightly

Reactie Wageloch

9 maanden geleden

Thanks for your feedback, Madi. We have a few neat tricks that could make adjusting timesheet timings a little easier. Feel free to reach out to our Support Team and we'll see if any are a good fit!

Bushra
accountant in Australië
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

very helpfull

5,0 11 maanden geleden

Opmerkingen: very good experience. useful and efficient.

Pluspunten:

functionality and accuracy beside easy to use.

Minpunten:

reports need more flexibility to prepare

Reactie Wageloch

2 weken geleden

Thank you for your review, Bushra! We love hearing about Wageloch's approachability and ease of use. We have some neat tricks for customising and saving your favourite Wageloch report formats. Feel free to reach out to our Support team to take a closer look together!

Adam
Pharmacist in Australië
Farmaceutica, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Amcal Pharmacy

4,0 11 maanden geleden

Pluspunten:

The ease of use with the program and the customer service being based here.

Minpunten:

No mobile access and sometimes it could be a bit fiddly to use.

Nidhi
Consultant in Australië
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Wageloch and MYOB Advanced

4,0 11 maanden geleden

Opmerkingen: It is good I am happy and my clients are happy with the product

Pluspunten:

Easy to use easy connection with other ERP Good customer service covers most requirements

Minpunten:

Few files like employee List can not be downloaded from the system. Mapping is manual.

Reactie Wageloch

2 weken geleden

Thank you for your feedback, Nidhi. We're so glad to hear your clients are satisfied with the results! We have a report that can generate an employee list for you! Please reach out to our Support Team and we'll be happy to walk you through the process!

Jo
Admin Manager in Australië
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best Time Clock System

5,0 2 jaar geleden

Opmerkingen: Our experience with Wageloch is how simple and easy it is to use, and being able to track the hours against all our jobs our staff are working on and being able to cost out these hours to our clients correctly.

Pluspunten:

Im a Manager for a large Company and have used so many other Time Clock systems in the past and haven't found a system that works so well for all our needs. Its simple to use and Imports well into MYOB and now Zero, and the service we receive is fantastic.If we have any issues (which is rare) they are onto it quickly. We have been with Wageloch now for about 5 years.Highly recommend!!

Minpunten:

There really isn't anything that comes to mind that I don't like at all.

Reactie Wageloch

2 jaar geleden

Thank you for your review, Jo! Our local team is a key element of our success. We're so glad to hear that support has been available and responsive whenever you've needed us. If we can be of further assistance in any way, please don't hesitate to reach out!

Tania
Finance & Administration in Australië
Verpakkingen en verpakkingsmaterialen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Automated Payroll Genius

5,0 2 jaar geleden

Opmerkingen: The implementation of Wageloch has been an extremely easy process. From it's analytical reporting to it's real-time clocking on/off, rostering, leave functions and timesheet import makes the entire payroll process very smooth.

Pluspunten:

Wageloch is one of the most common sense, efficient payroll software systems available on the market today. Comprehensive but easy to use, backed by an efficient support team and with minimal up-front costs, it has added major value to our business.

Minpunten:

I feel that there is nothing really missing from the full functions of the Wageloch system - I believe that you get the complete package and more.

Reactie Wageloch

2 jaar geleden

You're the payroll genius, Tania! We're just happy to help facilitate! We're expanding the complete Wageloch package with new HR tools in the very near future. You can sign up to our newsletter to hear more about it: https://www.wageloch.com.au/contact/