ThreatLocker reviews

The easiest zero-trust platform there is

Opmerkingen: The process for onboarding was amazing. The account manager, implementation specialist, and cyber hero’s have been wonderful. They listened to me and helped get our tenant set up exactly as we need.

Pluspunten:

For my environment, the platform works great and is being to secure our endpoints. It does require a lot of work to maintain, but if done properly it is extremely useful.

Minpunten:

It can be extremely technical. Be sure to take the training available in the University.

Amazing Product - Shoutout to [sensitive content hidden]

Opmerkingen: Fantastic, great product. Has increased our Security Posture business wide, has left me feeling so much more confident about the security of our infrastructure & endpoints.

Pluspunten:

First of all the Service provided by Threatlocker (In my case [sensitive content hidden] who is an excellent engineer - who really took the time to understand our needs and really understands the product). The implementation is always my worry with these types of tools, the implementation has been seamless due to the learning process. Combine [sensitive content hidden] on the implementation side with the Cyber Heroes quick response time this is a great end to end product.

Minpunten:

Alerting on Threats, this is being really picky. But more specific alerting on threats with embedded information would be great.

ThreatLocker is an outstanding product backed by an oustanding team

Opmerkingen: One of the best things about ThreatLocker is the don't just sell you the product and then leave you hanging without support or worst still charge you for the support after the initial sale like so many other companies. To be honest it was a breath of fresh air in comparison to so many other companies. They provide you with a dedicated team to ensure you get the most out of the product and that it runs optimally. We were assigned a very kind chap [sensitive content hidden] who deserves a huge shout out for his outstanding efforts and commitment to getting us up and running. Nothing was too much trouble he was on hand every step of the way helping us deliver ThreatLocker to all our customers but one in particular was a nightmare. Nonetheless [sensitive content hidden] rose to the challenge helping train, guide and often finding solutions to allowing some rather interesting applications coexist with ThreatLocker whilst securing the environment. We are still very much on a journey with [sensitive content hidden] and the team at ThreatLocker but the hard work is most certainly paying off and we wouldn't hesitate recommending ThreatLocker to anyone. The Cyber Hero team are available 24/7 and are always ready to help with any questions about the service or best practices and have now become an extension of our own team.

Pluspunten:

Overall it has been a fantastic experience the software and solution is solid and the support and team have been invaluable getting this implemented across our customer base. Once properly implemented (which does take time and effort) it provides a controlled, safe environment and sets secure boundaries for our clients systems without the large performance overheads that so many other applications impose. The cost of Threatlocker and the time you need to provide to getting it set-up is absolutely worth it. Not only does the application deliver peace of mind to the customer environments we have deployed it to, it also gives us confidence knowing they are safe and secure. It ticks all the boxes for one of the biggest challenges out there and that's securing customers and meeting Cyber Security requirements.

Minpunten:

I don't quite see this as a con personally but prospective customers need to be aware that this is a complex security tool which requires a large commitment of time and effort to get configured. It's not by any stretch of the imagination and tool that you just install and forget.

threatlocker vs the others

Pluspunten:

it is very easy to intall new policies. have very good looking interface it easy to use

Minpunten:

really i dont have nothing negative about this

ThreatLocker a Requirement for your Security Stack!

Opmerkingen: I've been using ThreatLocker for about four years now within our primary security stack, and it has been rock solid. We primarily use their Application Control function, but we have also demoed their EDR solution, which is incredibly strong and significantly lighter weight than other EDRs on the market. The Application Control portion has been amazing, provided you put in the effort to tune the software for the tools you use. Their engineers are great to work with, and I haven't had a bad experience with them to date. [sensitive content hidden] (engineer) and [sensitive content hidden] (Account Rep) have been fantastic at keeping us updated on what's coming and assisting with any issues that arise. The tool is incredibly stable on our endpoints, and we've only seen minor breaks on devices with crazy high uptimes. We manage over 7,700 endpoints, all containing ThreatLocker Application Control. We couldn't recommend this tool enough if you want to keep your endpoints safe. It has single-handedly saved customers from potential compromise due to the way it allows and denies applications.

Pluspunten:

The Vendor Support has been Fantastic! Their Application Control and Elevation Control has been a great addition to DiD Security Stack! The ability to overwrite Microsoft Windows default UAC with ThreatLocker and give end users more control over apps that are approved to run is a huge help for those tools that require Admin writes just to function.

Minpunten:

The ability to control the Tray settings and the ability to add customer popups to the Request Access popup is my least favorite part of the tool. It's pretty limited and doesn't allow much ability to customization options.

Awesome software with awesome support

Pluspunten:

As an MSP, ThreatLocker is a major tool in our security stack. I have used\tested a lot of security services in the past, but ThreatLocker is the best for the money I have found. It gives us a large amount of insight and control over devices which makes it hard to pick a favorite part about ThreatLocker. The product is awesome, but I really want to say my favorite part is the people behind it. You are assigned a Solutions Engineer to help guide you through the process of deployment/configuration. They are an amazing resource that I have never gotten with any other product. Usually, software companies just drop you into the portal, show you a few things, then you never hear from them again. Additionally, the support experience is the best I have ever seen with any software company. They are very knowledgeable, quick (under 5 minutes), and always available via chat. The MDR team also helps us have peace of mind that our devices are safe and secured with an action plan we set, even when we are away.

Minpunten:

ThreatLocker is a robust solution. It can be very daunting to get started and comes with a time commitment to learn\configure. I could see how some companies could struggle getting through that phase, but it is worth it.

ThreatLocker - Answer to security augmentation for Microsoft Defender

Opmerkingen: ThreatLocker has restored my faith in vendors who prioritize genuine value over sales. Amidst a market where PE Firms often push vendors towards aggressive sales tactics, reducing MSPs to mere extensions of their sales force, ThreatLocker stands out. Their commitment to value shines through exceptional support—knowledgeable and responsive, often resolving issues on the initial call. They're attentive to partner input, swiftly adapting their roadmap accordingly. Moreover, they adeptly address the unique demands of SMBs, MidMarket, and Enterprises, demonstrating their versatility and dedication to all sectors.

Pluspunten:

ThreatLocker distinguishes itself from typical MSP vendors by prioritizing integrity over trends. Through my interactions with them, I've gained trust in their commitment to being a steadfast ally in our cybersecurity efforts, acting as a vigilant guard against the proverbial fox (Defender) lurking near the hen house. Their 'default deny' strategy effectively removes false positives in SOC monitoring of EDR telemetry, providing peace of mind. Embracing this stringent approach ensures a more secure and restful night.

Minpunten:

Adopting a default deny strategy was more transformative than I anticipated. The initial workload was surprising, but the value of Cyberhero support became clear quickly. For those considering this approach, I advise setting up regular weekly meetings to ensure diligent development of your initial policies. It’s a commitment that truly pays off in securing your environment.

Admins -- ThreatLocker will help you sleep better!

Opmerkingen: Our overall experience has been excellent. We use ThreatLocker on all of our servers and as many user endpoints as we can. It stops users in their tracks from installing random software or extensions that we do not approve of in our organization.

Pluspunten:

[sensitive content hidden] on of the solutions engineers is super knowledgeable. He know his way around ThreatLocker like it was the back of his hand. I like how comprehensive it is and how much tweaking can be done for apps and other settings. ThreatLocker definitely helps me sleep better at night.

Minpunten:

It is so comprehensive that it is a world unto itself, which means that it takes some learning to be able to make use of the tweaking.

Love ThreatLocker

Pluspunten:

The ThreatLocker platform covers so many needs and they're constantly adding to it. Also, the team is amazing. I've never had an issue that wasn't resolved quickly and I'm always connected with someone that knows what they're doing. For cybersecurity, ThreatLocker is one of our frontline defenses keeping out ransomware and other malware.

Minpunten:

If you're using the allow listing, ThreatLocker can get pretty noisy and require a lot of maintenance. If your users aren't opening a lot of random software after the learning period, you'll be fine. ThreatLocker has a lot of power but you better know what you're doing with it to use that power.

Threatlocker, easier than everyone said it would be!

Opmerkingen: Overall ThreatLocker has been a fantastic addition to our stack.
Several MSPs warned me about the complexity of implementing TL properly, they were wrong. With the help of the Cyber Heros teams we've deployed it to over 2000 endpoints without any significant issues.

Pluspunten:

The depth of features, especially the elevation and storage control, and the rapid and detailed response from the SOC team.

Minpunten:

I wish I could purchase it via Pax8 to help with license reconciliation

ThreatLocker: Zero-Trust Endpoint Protection for every MSP stack

Pluspunten:

ThreatLocker has given us the ability to offer a fully comprehensive zero-trust endpoint protection package to our clients. Giving us the knowledge that we can ensure our clients systems are secure from emerging cybersecurity threats. We can easily review,respond and action daily to requests that come in from our clients. The main points for us are the Allowlisting, Ringfencing and Elevation control. Allowlisting gives us the ability to control what applications are allowed to run on secured computers. Then the Ringfencing allows us to define what an allowed application is allowed to do once it is running. We can restrict its application, file, registry and internet access. And the elevation control allows us to take local admin access away from users and have admin rights through individual policies within ThreatLocker. The deplyment and implementation process is very easy with the various instructions for deploying through various remote management tools. Once the computers have gone through the initial learning process, we then review the audit log and built policies from there. The ThreatLocker Cyber Hero Support Team has been incredibly helpfully along our journey with getting ThreatLocker deployed. When we were first getting ThreatLocker rolled out they were always available along the way assisting in getting us up to speed. Any questions we’ve had can be raised up from within the ThreatLocker portal and most queries resolved there and then via the live chat or even Zoom call where needed.

Minpunten:

Not really a con but as ThreatLocker is such a fully featured and power tool, there can be lots to learn and pick up. But this is mitigated by the incredibly useful Knowledge Base, ThreatLocker University and the Cyber Hero Support Team.

Threatlocker - best endpoint security protection to date.

Opmerkingen: Our team enjoyed the onboarding process as discussion was very interactive and time effective. The process was organized to maximize knowledge transfer, minimize user disruption and maximize security profile.

Pluspunten:

The software is powerful but like all security tools questions surface that require rapid vendor clarification or direction and the Threatlocker's "Cyber Hero" support the solution is taken to much a higher level - most issues are reviewed and resolved by the Threatlocker support team while the questionable ones related to how our company wants to proceed are forwarded with the data needed for us to make quick security decisions. End result: a high security profile with minimal user frustration - very unusual these days.

Minpunten:

Like all security packages you need to understand how the software works to get the proper results.

Brian Hamilton Review

Opmerkingen: Great experience with TL working for two different orgs. The implementation is easy and it is easy how to explain the workers to clients.

Pluspunten:

I like that it is a different approach to security. I like that it can be its own security software.

Minpunten:

There is one thing I do not like about the new site. The computers section you can only group by 500 where it was 1000 before.

It's key to securing an enviorment

Opmerkingen: It was easy to deploy and work with the Threatlocker team to make sure everything was setup for all of our clients and all their hosts secured.

Pluspunten:

It's core ability to lock down an environment. Controlling what can be installed or used on key systems is critical in my eyes to ensure a company is protected.

Minpunten:

There is some work to stress the importance of securing a system to clients, but once they understand the benefit the product they gladly help with the process.

Securing computer with zero trust

Opmerkingen: [sensitive content hidden] is extremely helpful and knowledgeable. A great asset to the company and to me. Thank you

Pluspunten:

Granular Control: I like the ability to control systems and application files.

Minpunten:

The approval for an application in an acceptable time, which was taking care of switching to unifi.

A great product for complete piece of mind.

Opmerkingen: Overall, my experience with ThreatLocker has been excellent. It's easy to use with fantastic support. It gives our company complete piece of mind that nothing will run on our endpoints unless it has been approved.

Pluspunten:

What I like the most is the ThreatLocker support, it's excellent! Most of my questions have been answered through the university or the help page. Both are fantastic tools. That being said, if I can't find what I need, I message the Cyber Heroes, they respond almost instantly. They're very polite, knowledgeable and follow the problem through until you're happy to close the ticket. It's nice to know that if you're stuck or unsure, someone has your back.

Minpunten:

I find that sometimes ThreatLocker doesn’t always elevate an application when it has been set on approval. This is an intermittent issue that I need to raise with the TreatLocker team when it happens again. I am sure it is an easy fix and I know the Cyber Heroes will be happy to look into. This is the only thing that I can think of that is negative.

Harriston Steel Review

Opmerkingen: I couldn't be happier about it. Knowing I'm protected from a phish that users will not pay attention to.

Pluspunten:

Ringfencing is the best portion knowing bad software cannot talk to other software.

Minpunten:

Not a lot, just took time to get rules for devs setup in a way that worked well.

Imprived Network Security Features and Capabilites

Pluspunten:

With this tool, we enjoy unmatched networks security capabilities as well as endpoint protection.

Minpunten:

Well, ThreatLocker has best features and no complaints.

Threatlocker Took our Business to the Next Level

Opmerkingen: Many benefits to ThreatLocker. Elevation is very useful for admin rights to run software, app control for stopping browser extensions, storage to monitor file changes or block USB, etc

Pluspunten:

Complete control. As an MSP, Threatlocker has taken our security stack to the next level. Application control, Elevation, Storage control and now recently we are adding Networking and evironment hardening with Configuration manager to the stack. We needed a product to give us better central control than RMM products offer and Threatlocker has delivered and beyond for our company. The University and support are also excellent.

Minpunten:

The learning curve and initial noise of implementing the system brings some additonal work and training challenges. Threatlocker is a philosophy your techs need to adopt and this can be a struggle to overcome.

ThreatLocker gives us piece of mind!

Opmerkingen: Love ThreatLocker! we've been using them for years now and our clients that are secured have an added pieced of mind they are protected!

Pluspunten:

its flexibility to meet any use case presented to us. we are always able to find a policy solution.

Minpunten:

you can get lost in there! when dealing with software devleopers or engineers, it can seem to restrictive

Great Security

Pluspunten:

Easy to use, easy to deploy, great team ready to help.

Minpunten:

Price compared to some other products and services. Currently ahead of the market.

Leaf IT and Threatlocker

Opmerkingen: Excellent and the Technical Pre-Sales from [sensitive content hidden] exceptional

Pluspunten:

App control and management - Zero day protection

Minpunten:

There are no features that are least liked

ThreatLocker Worth the time

Pluspunten:

Threatlockwe will stop users from clicking links and download and installing unauthorized software.

Minpunten:

There is a steep learning curve, but like any good software it is worth it to learn.

Unparalleled Application Control

Pluspunten:

ThreatLocker shines with its superb application control, making it a powerful tool for securing our business infrastructure. Its easy-to-navigate interface and insightful auditing capabilities make managing thousands of endpoints a breeze. The Zero Trust model has significantly improved our security stance, reducing potential vulnerabilities. The integration process with our existing business procedures was straightforward and efficient, further simplifying its implementation.

Minpunten:

In our experience as a partner and reseller, we have found no negatives with ThreatLocker. The robust security features, ease of use, and continuous product enhancements underscore its position as a leading solution in the cybersecurity space.

Security platform that you need

Pluspunten:

ThreatLocker is very easy to deploy. The platform is very exceptional for the security within your organization. Their support team is doing very great as well to make sure they can help you with your concerns.

Minpunten:

Nothing. No negative statements about this platform.