Twice Commerce reviews

Rentle solves a problem for rental owners

Pluspunten:

I like that Rentle has multiple pickup locations enabled, and the interface is simple, easy to learn. It is smooth functioning on my Squarespace website and looks beautiful. Provides a no-code solution to take payments and deposits.

Minpunten:

I wish there were more options to customize the calendar function of Rentle, and also, remove the Privacy Policy popup. Last nitpicky thing is I wish that renters can select the pickup location first, before they select the date that they pickup the car, and before the calendar part.

Easy to Use and Intuitive

Opmerkingen: Most Reservation software out there is designed for Events (think; a specific time, date and spots to fill). Rentle gives users the ability to create events, but its power is in its ability to manage inventory of rental equipment like no other software I know (think: I have 50 bicycles, horses, or surfboards (inventory) that I want to rent on a daily basis to as many people as possible without worrying about overbooking and maximize profit and customer satisfaction) - that is Rentle.

Pluspunten:

I love the recommended products feature for up sales and faster customer checkout. It was very easy and intuitive to set up on my own and the interface is so very clean and appealing to me and to my customers.

Minpunten:

As an e-marketing business using Rentle for its handling of inventory, scheduling, and intuitive user interface; it's missing something else for our business model. That is, and embed capability for the back end usage from our own website to manage reservations, scheduling, cancellations, extensions, as well as the capability to embed it with limited access for employee/managers only for essential tasks as the ones already mentioned.

Setup of shop in free mode for business validation

Pluspunten:

I like that is easy to setup to validate out business plan. if our plan works, than we can earn money.That money we will put in the upgraded versions of Rentle

Minpunten:

It's a bit basic. but that's normal for a free version

Perfect Rental platform

Pluspunten:

This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments

Minpunten:

Packaging products can only be packaged with individual products and not multiples

Rentle - grows with you great

Opmerkingen: Our business foundation is built off of Rentle and we're thrilled to scale with rentle as they continue to increase the number of features offered.

Pluspunten:

We are early on in our business, and my favorite part about rentle.io is the ability to expand on the platform as needed. We were able to test it for free in a trial environment, and then expand to use more of their product features with their "block" upgrade system.

Minpunten:

I don't love the way the pricing breakdowns for various rental lengths. I would like to see a more intuitive sliding scale where rental rates decrease by a % or flat rate for each additional day.

Why we switched to Rentle

Opmerkingen: Overall we really like Rentle and it fits are basic needs.

Pluspunten:

We switched from Six Booking to Rentle for the inventory feature and ease of use. It was easy to set up and met all our important needs.

Minpunten:

I would like more options for editing the online store. The layout is very limited.

Easy to use booking service!

Opmerkingen: Very happy and satisfied

Pluspunten:

Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!

Minpunten:

Might be a bit pricy for small businesses

Very good experience so far

Opmerkingen: Still early in the process but Rentles support and willingness to get things done is great!

Pluspunten:

Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.

Minpunten:

Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.

Title

Pluspunten:

Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.

Minpunten:

Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.

Recommended

Opmerkingen: So far the experience has been good. a few more customization options would be great though

Pluspunten:

I like that I can write my own checkout note and the booking calendar

Minpunten:

currently its inability to link product variations with images

Review on Rental

Opmerkingen: It's a great platform that makes renting items easy to do for businesses. I would love to have credit card on file added, and to be able to negotiate rates.

Pluspunten:

Ease of use Clean interface Inventory and booking options

Minpunten:

Cost per transaction could be lower. I would rather pay a flat rate, vs paying a % per order. I would ideally like to have the ordering processing fees to be sub 4% for stripe and rentle combined, and will explore alternate payment options to see if there is a way we can get there. Paying close to $600 per 10k in sales is too much.

Rukakeskus

Opmerkingen: Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!

Pluspunten:

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.

Minpunten:

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Best rental software for the money

Opmerkingen: I have had a great experience so far with the free version. I will be checking out the free upgrade and will update my review once I try it out. I am hoping to add the additional features like promotional codes, variations, and manual order entry. I will review those later.

Pluspunten:

Cost for small business just starting out was awesome! Customer service is great. Easy to use.

Minpunten:

payment processing fees, no payment integrations with lower fees available in the US.

More Flexibility than ever

Pluspunten:

The mixture of the online booking process and option of sending manual booking links/payments links has been really great.

Minpunten:

A lot of the customisable features are only available in the premium subscriptions, but the pricing still seems fair.

Simple interface, easy to understand and outstanding customer service.

Opmerkingen: We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.

Pluspunten:

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

Minpunten:

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

A solid platform for renting and selling

Opmerkingen: Rentle has not only allowed me to start up my particularly niche business - it has made the process easy and streamlined. Customer service is also probably the finest I've dealt with.

Pluspunten:

Rentle was one of the few services that allowed me to sell and rent products. Rentle achieves this in a simple manner providing the customer with a smooth experience. The rentle store can be embedded into an existing website or be attached to a custom domain to keep branding and the customer experience streamlined.

Minpunten:

Customisation of the store front is currently very limited - this however is due to be improved on.

Easy to use. Easy learning curve, good features

Opmerkingen: we have Rentle Advanced but we are in the learning and testing stage. What we noticed is that it will greatly reduce overselling and processes, to focus on the products and the customer. It will also reduce sales costs with the online store.

Pluspunten:

very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages.

Minpunten:

an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)

Truly free to use

Opmerkingen: Overall, I’ve found it easy to use but lacks a few abilities, like site customization.

Pluspunten:

The ease of use is outstanding. I can add products in just a few clicks. Adding details is effortless and not overly burdensome or tedious. The features that are included in the free version are sufficient to get you started. For businesses that are below a certain threshold in monthly sales can see their monthly fee cut to to help business owners out that much more.

Minpunten:

While there are many features that will help you getting your business up and going, there is no customization options when it comes to the look and feel of your online store. I have yet to find any. It’s all black text on a white background.

Rentle, very good tool to manage my kayak renting activity

Opmerkingen: I'm glad I found Rentle to manage my business! The interface is very nice, both on the user side and the administrator side. I recommend this service to all kayak renters like me !

Pluspunten:

Rentle has allowed me to manage kayak rentals for my business. The software was able to take into account my needs such as counting the inventory of kayaks that I rent out. The backend is also very intuitive and allows me to manage very easily

Minpunten:

I would like to be able to send sms to my customers to confirm their reservation. Moreover, I would have liked to have information on how to send an automatic email with all the information that the clients might need before participating in the activity (clothes to take, accepted means of payment...)

Very modern and easy to use

Pluspunten:

Everything works as it should! The interface is very easy to use, totally intuitive for customers. It was very fast to get our catalog up and running.

Minpunten:

A couple of missing features are the ability to add custom fields to items, and charging for add-ons or rental extensions through Stripe.

Perfect fit for rental company

Pluspunten:

Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.

Minpunten:

Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Easy to use in a small business

Pluspunten:

Rentle is easy to use for all of our staff. It fits best for a small business who doesn't have tens of daily reservations.

Minpunten:

Sometimes I hope to see more details of all reservations at the same time, same page. And also the amount of equipments on the stock for the rest of the day

Quick and easy

Opmerkingen: Hands on and fast answers!

Pluspunten:

Super easy to implement and quick support

Minpunten:

Nothing so far xxx

Rentle Review

Pluspunten:

Easy to use. Good customer interface. fast

Minpunten:

Does not send any warning if if you do something wrong. (extend rental time...)

New business

Pluspunten:

Easy to set up and everything is clearly explained. Lots of content on the website to help you build your store based on other people's experience.

Minpunten:

I'd have liked the option to trial everything fully before going live. I've had to pay for the pro version to make sure all the features i want will work correctly before taking any money. It would be good if whilst your store was taking no money, you could use all the features without the pro payments.