--- description: Ontdek de plus- en minpunten van 8x8 Work en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 8x8 Work - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/30084/telephony/software) > [8x8 Work](/software/187525/virtual-office) # 8x8 Work Canonical: https://www.capterra.nl/software/187525/virtual-office Pagina: 1 / 14\ Volgende: [Volgende pagina](https://www.capterra.nl/software/187525/virtual-office?page=2) > 8x8 is de wereldleider in cloudcommunicatie en heeft meer dan 47.000 bedrijven getransformeerd in meer dan 100 landen. > > Oordeel: score van **4.1/5** door 309 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt 8x8 Work? Vertrouwd door meer dan 1 miljoen gebruikers. Toonaangevend cloudcommunicatieplatform. Flexibel voor elk bedrijf. Naadloze integratie. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.1/5** | 309 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.9/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: 8x8 - **Locatie**: Campbell, VS - **Opgericht**: 1987 ## Commerciële context - **Beginprijs**: US$ 24,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare rapporten - Activiteitendashboard - Automated Attendant - Automatic call distribution (ACD) - Automatische nummerkiezer - Belgroepen - Bellijstbeheer - Bestanden delen - Bestandsoverdracht - CTI (Computer Telephony Integration) - Call screening - Callcenterbeheer - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - Contactenbeheer - Controle van oproepen - Door gebeurtenissen geactiveerde acties - IVR - Mobiele toegang - Op rollen gebaseerde toestemmingen - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepverdeling - PBX - Planning voor terugbellen - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Samenwerking tussen meerdere gebruikers - Sms-berichten - Tekst naar spraak - Telefoongesprekken transcriberen - Third-Party Integrations - Tweewegs audio en video - Vergaderen - Virtuele extensies - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer ## Integraties (11 in totaal) - Copper - Freshdesk - Gmail - Google Calendar - Google Chrome - HubSpot CRM - Microsoft Outlook - Microsoft Teams - ServiceNow - Slack - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [Call recording software](https://www.capterra.nl/directory/30533/call-recording/software) - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) - [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software) ## Alternatieven 1. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [RingEX](https://www.capterra.nl/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 4. [Ooma Office](https://www.capterra.nl/software/174109/ooma-office) — 4.4/5 (248 reviews) 5. [Dialpad](https://www.capterra.nl/software/190976/dialpad-sell) — 4.2/5 (562 reviews) ## Reviews ### "8x8 has been great for us" — 5.0/5 > **Jim** | *20 december 2021* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The relatively rich chat feature, screen sharing, and ease of transferring a call or meeting from one device to another. > > **Minpunten**: It's not as intuitive to copy/paste out of the chat sessions and I find it difficult to archive a chat, though I may just not know how to do it as it's not something I do regularly. > > We've been with them for about 4 years now and they've been fantastic. When we were first with them, there were a couple of minor hiccups, especially with the android app, but for the last 2+ years they've been rock solid and the features they add are useful and work well. ----- ### "Good enterprise option but be careful to reduce lag" — 4.0/5 > **Anonieme gebruiker** | *20 november 2025* | Groothandel | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: In my experience the floating mini-view is useful for desktop users and helps when navigating other systems whilst on calls > > **Minpunten**: Lag times on calls affects customer experience. Also the recorded calls don't have call sentiment and analytics to match competitor software. > > Good but there are better options out there. The regular software updates and bug fixes from 8x8 are a definite benefit. ----- ### "Positive experience" — 3.0/5 > **Nick** | *11 maart 2025* | Bouwmaterialen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Ability to tie mobile and land lines together. > > **Minpunten**: Call quality not as good as land lines, but better than other apps. > > Pretty easy to learn and lots of options. ----- ### "Easy installation" — 4.0/5 > **Sarah** | *7 november 2024* | Computernetwerken | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: I liked the closed caption for video since I have a hearing impairment and often have a hard time undertsanding others on calls and video meetings. > > **Minpunten**: The service seems to have gotten a bit choppy over the last year. Calls only come through about 80% of the time and voicemails take a long time to show up. > > It was easy to install and easy to begin using immediately. ----- ### "Positive Experience with 8x8" — 5.0/5 > **Branden** | *14 september 2024* | Verpakkingen en verpakkingsmaterialen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The ease of which to configure the system and users- It is so much easier to configure than a typical phone system- > > **Minpunten**: There are sometimes some connection problems if the internet is running slow- > > It has been a very positive experience with administration and also with most of the users- ----- Pagina: 1 / 14\ Volgende: [Volgende pagina](https://www.capterra.nl/software/187525/virtual-office?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/187525/virtual-office) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens