---
description: Ontdek de plus- en minpunten van Arena en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Arena - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Cloud communicatie platform software](/directory/31362/cloud-communication-platform/software) > [Arena](/software/186809/Arena)

# Arena

Canonical: https://www.capterra.nl/software/186809/Arena

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.nl/software/186809/Arena?page=2)

> Breid je publiek uit door live groepschatrooms rond specifieke onderwerpen te maken. Live evenementen, streaming, evenementen en nieuws kunnen nog meer interactie opleveren.
> 
> Oordeel: score van **4.5/5** door 22 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Arena?

Uitgevers, kranten en contentportals
Omroepen en videostreaming
E-commerce en marktplaatsen
Financiële instellingen
Onderwijsinstellingen
Sportorganisaties
Virtuele evenementen
Gaming

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.5/5** | 22 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Arena
- **Opgericht**: 2016

## Commerciële context

- **Beginprijs**: US$ 349,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proef)
- **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop)
- **Ondersteunde talen**: Arabisch, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Grieks, Hebreeuws, Hongaars, IJslands, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Maleis, Nederlands, Oekraïens, Pools, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds
- **Beschikbare landen**: Argentinië, Australië, België, Brazilië, Canada, Colombia, Denemarken, Duitsland, Finland, Frankrijk, Hongkong SAR van China, India, Nederland, Noorwegen, Peru, Spanje, Thailand, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten en 3 meer

## Functies

- Aanpasbare branding
- Aanpasbare sjablonen
- Activiteitendashboard
- Afbeeldingenbibliotheek
- App Notifications
- Beheer van enquêtes/peilingen
- Bewaking van sociale media
- Chatten/messaging
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Consumentgericht chatten in realtime
- Contentbeheer
- Conversies bijhouden
- Dashboard
- Doelgroepanalyse
- Doelgroepbetrokkenheid
- Doorgave menselijke medewerker
- Engagement tracking
- Enquêtes en feedback
- Feedbackbeheer
- Geautomatiseerd publiceren
- Gegevens importeren en exporteren
- Gegevensverzameling via meerdere kanalen
- Gegevensvisualisatie
- Integratie van sociale media
- Klantensegmenten
- Klantgeschiedenis
- Klantprofielen
- Leadkwalificatie
- Live chatten
- Mobiele toegang
- Modereren
- Multichannel campagnes
- Opties voor contentpublishing
- Postplanning
- Productie van live streaming
- Publicatieplanning
- Rapportage en analyse
- Rapportage en statistieken
- Realtime uitzending
- SMS Notifications
- Slepen en neerzetten
- Streamen van sociale media
- Tekstanalyse
- Third-Party Integrations
- Toegangsopties/machtigingen
- Visuele analyse
- Voor meerdere talen
- Webmeldingen
- Webverkeerrapportage

... en 2 meer functies

## Integraties (1 in totaal)

- WordPress

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Cloud communicatie platform software](https://www.capterra.nl/directory/31362/cloud-communication-platform/software)

## Gerelateerde categorieën

- [Cloud communicatie platform software](https://www.capterra.nl/directory/31362/cloud-communication-platform/software)
- [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software)
- [Blog software](https://www.capterra.nl/directory/30898/blog/software)
- [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software)
- [Live streaming software](https://www.capterra.nl/directory/31755/live-streaming/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Viber](https://www.capterra.nl/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.nl/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Hootsuite](https://www.capterra.nl/software/121701/hootsuite) — 4.4/5 (3795 reviews)

## Reviews

### "Arena Best in Market for Live Chat" — 5.0/5

> **Geverifieerde reviewer** | *23 september 2021* | Horeca | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: How easy it is to use and that it solves my live chat problem with an easy to create embed.
> 
> **Minpunten**: There are a lot of changes to the features on my pricing package and many times Arena changes these without notification. That can be frustrating when we're live-streaming events only to find out we have to make adjustments.

-----

### "Arena Chat for Online Events" — 5.0/5

> **Brooks** | *29 juli 2021* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Arena allows us to inexpensively engage with our audience in a personal way. It offers more functionality than most platforms (like link sharing, emojis, and gifs) but at a more affordable price point than typical.
> 
> **Minpunten**: The biggest drawback is that the analytics are essentially set up on a per-event basis. That is great for short, large events. However, with 5-6 small events each week, the analytics aren't structured to be able to easily see the engagement for each one.
> 
> We have seen increased engagement through Arena Chat, which is largely thanks to the help of their support team that always jumps in quickly to help meet our needs.

-----

### "Good product for some but not for everyone" — 3.0/5

> **Andy** | *2 februari 2025* | Recreatieve faciliteiten en diensten | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Arena was a great software for our church initially. It worked well to keep our database and finances in order.
> 
> **Minpunten**: Arena was a great software for our church initially but got to laborious and out of date. We still use the financial side of it but have switched away from the database part.  They kept adding things to it and it was out of date.

-----

### "Arena" — 4.0/5

> **Kit Joy** | *15 februari 2022* | Bouw | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: The ease of use of the Chat, Q\&A and poll. The nice layout. Being able to customise the colours and logo. Being able to give emoticons to each chat message. Being able to upvote questions. Being able to use GIFs.
> 
> **Minpunten**: The Q\&A and polling icons are too small to be noticed (for older people). The admin page set-up is messy and complicated about what's where. Even after the event was over we still had trouble remembering how to access the specific settings page we needed to go to.
> 
> Overall it delivered what was needed for us - chat, Q\&A, polling and we have a great time engaging with our live stream participants.

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### "Excellent chat service for your site" — 5.0/5

> **Brent** | *29 juli 2021* | Evenementenbureaus | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Arena has a sleep look and feel for chat, seemlessly integrating with a webpage or serving as a pop up widget. The chat itself is robust with gifs, reporting, deleting, emojis, replies, liking messages and more
> 
> **Minpunten**: The direct message functionality is not useful, as we use chats on different sites, but users can see moderators from completely different environments
> 
> Offering real time chat boxes for sessions, events, and virtual booths in our online trade shows

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Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.nl/software/186809/Arena?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/186809/Arena)

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