Over Infrasys Cloud POS

Met meer dan 7000 installaties biedt Infrasys een zeer uitgebreide cloudgebaseerde POS-oplossing voor hotel- en restaurantexploitanten.

Meer informatie over Infrasys Cloud POS

Pluspunten:

Easy yo use but with multiple configuration options that allow us to satisfy our operational needs. Our existing hardware was reused without additional investments.

Minpunten:

Language (Only English) and I miss a more european style rapports.

Beoordelingen van Infrasys Cloud POS

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,9
Functies
4,7
Waar voor je geld
4,7

Waarschijnlijkheid van aanbeveling

9,2/10

Infrasys Cloud POS heeft een totaalscore van 4,7 van 5 sterren op basis van 15 gebruikersreviews op Capterra.

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Reviews filteren (15)

Jose
Regional IT Manager in VS
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

One of the Best Solutions for POS systems

5,0 2 jaar geleden

Opmerkingen: The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

Pluspunten:

- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.

Minpunten:

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Overwogen alternatieven: Simphony POS, NCR Aloha en POSitouch

Redenen om voor Infrasys Cloud POS te kiezen: The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.

Overgestapt van: NCR Aloha

Redenen om over te stappen op Infrasys Cloud POS: First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.

Reactie A Shiji Group Brand

2 jaar geleden

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Akshay
IT Manager in Fiji
Horeca, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Solution

5,0 2 jaar geleden

Opmerkingen: so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Pluspunten:

paperless ordering system - We deployed Ipad in most of the hotels works very well.

Minpunten:

KDS improvements - think this needs abit of work.

Overwogen alternatieven: Simphony POS

Redenen om over te stappen op Infrasys Cloud POS: Price, the architectural setup and its hardware compatibility

Reactie A Shiji Group Brand

2 jaar geleden

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Hirshard
Food & Beverage Manager (Pre-opening) in Maldiven
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Value for money and user friendly.

4,0 2 jaar geleden

Opmerkingen: Few better options than Micros POS system.

Pluspunten:

User friendly, from the back end and user end.

Minpunten:

Inter facing with opera, that you could not view the posted bill directly.

Overwogen alternatieven: Microsoft Project

Overgestapt van: Microsoft Project

Redenen om over te stappen op Infrasys Cloud POS: Value for money and user friendly.

Reactie A Shiji Group Brand

2 jaar geleden

Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Made
Sr IT Manager in Indonesië
Horeca, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

5,0 2 jaar geleden

Opmerkingen: In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

Pluspunten:

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module

Minpunten:

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Reactie A Shiji Group Brand

2 jaar geleden

Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Claudio
Future Leader in Australië
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Infrasys POS Feedback

5,0 2 jaar geleden

Pluspunten:

Ability to customise POS display based on user preference. Ease of editing and customising as need be. Creating additional items, menus, drop downs etc are simple to make Cloud based system so updates are quick to go live Ability to switch between outlets quickly and on all devices Utilisation of iPad's which allow for more efficient service Digital signatures

Minpunten:

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Reactie A Shiji Group Brand

2 jaar geleden

Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Ericson
IT Manager in Singapore
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Outstanding Support

5,0 2 jaar geleden

Pluspunten:

Infrasys support team are very professional and easy to work with. They make sure that they are there when you need them. The system overall is stable and easy to use. The flexibility to change menus in the cloud is added feature specially now most are working at home.

Minpunten:

It will be good if we can make that report available online so that those working from home can access reports and view checks. If Infrasys can work with Oracle to have checkview feature inside PMS, that will be great!

Reactie A Shiji Group Brand

2 jaar geleden

Hello Ericson, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Monica
General Manager in Spanje
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Infrays review

4,0 2 jaar geleden

Opmerkingen: Really Infrasys is helping us with our daily work, reducing not productive tasks and delivering all infortmation needed to manage our business.

Pluspunten:

Easy yo use but with multiple configuration options that allow us to satisfy our operational needs. Our existing hardware was reused without additional investments.

Minpunten:

Stable, no crahes or screenshots and really simple for waiters.

Reactie A Shiji Group Brand

2 jaar geleden

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

CJ
IT Manager in Maleisië
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Infrasys Cloud POS Review

5,0 2 jaar geleden

Opmerkingen: Overall experience is satisfactory, considering no major system errors has occurred over the past 9 months.

Pluspunten:

- Good interface - Able to open multiple tabs - Well organized - Easy to extract / import data

Minpunten:

- Still requires on-premise machine for interface and communications - Setting up of certain lists and items can be a lengthy process as we need to set up the item, category and then buttons. Certain tasks can be automated.

Reactie A Shiji Group Brand

2 jaar geleden

Hello CJ, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Uffe
Environmental officer in Denemarken
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

New Integration between PMS and POS

4,0 2 jaar geleden

Opmerkingen: Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.

Pluspunten:

I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team

Minpunten:

creating reports can sometimes be a little bit confusing

Reactie A Shiji Group Brand

2 jaar geleden

Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

yohanes
IT Manager in Indonesië
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Powerfull and Valued FNB Restaurant System

5,0 2 jaar geleden

Opmerkingen: i recommend to other friends to try it and its satisfying

Pluspunten:

integration with my PMS Hotel working OK

Minpunten:

synchronizing between my local POS sometimes delay

Reactie A Shiji Group Brand

2 jaar geleden

Hello Yohanes, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

shaffiq
freelancer in Maleisië
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Worthy of money and very convenient

5,0 vorig jaar

Opmerkingen: Overall .its still worthy of money and very friendly

Pluspunten:

much better improvement from the previous that we used to ,its so much convenient and easy to access ,its secure and quite reliable.

Minpunten:

just got problems with opera at the beginning

Reactie A Shiji Group Brand

vorig jaar

Hi Shaffiq, Thank you for your review of Infrasys! We value you as a customer and are pleased to know that you are happy with our product.

monica
directora in Spanje
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Infrasys installation review

4,0 2 jaar geleden

Opmerkingen: Really the solution is helping us with our daily work, reducing not productive tasks and delivering all information needed to manage our business

Pluspunten:

Easy to use but with multiple configuration options that allosws us to satisfy our operational needs. Our exsisting hardware was used without additional investments.

Minpunten:

Language (Only English) and I miss a more european style rapports

Reactie A Shiji Group Brand

2 jaar geleden

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Adnaan
IT Manager in Maldiven
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Radisson Blu Resort Maldives

5,0 2 jaar geleden

Opmerkingen: Next generation POS and User friendly.

Pluspunten:

Easy to use operational wise and looks so modern.

Minpunten:

Cannot view the checks from the Opera. Would appreciate if you can find solution to integrate with Opera.

Reactie A Shiji Group Brand

2 jaar geleden

Hello Adnaan, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Sahm
IT Manager in Verenigde Arabische Emiraten
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Flexibility

5,0 2 jaar geleden

Pluspunten:

Infrasys POS System is fixable and easy to use by the end user.

Minpunten:

you have to take look for the work Stations quality! and the delay between the Cloud and the Local server for the new configuration updates.

Reactie A Shiji Group Brand

2 jaar geleden

Hello Sahm, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Efrizal
IT Manager in Indonesië
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

User Friendly Application

5,0 2 jaar geleden

Opmerkingen: Sudden Change menu price at middle of the night

Pluspunten:

Easy to use or teaching people to use it

Minpunten:

Cloud technology make admin easy to maintaine

Reactie A Shiji Group Brand

2 jaar geleden

Hello Efrizal, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.