Very good file sharing for MSP's

Beoordeeld op 15-5-2019
Jason M.
System Administrator
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall I am totally happy with our experience with Anchor. It didn't take very long to get up to speed with how to roll this out to our customers. Within a couple of months we moved all of our customers over to this product. And we are always very happy with our support any time we need more help.

Pluspunten: From a technical standpoint this is a very solid product. We don't ever worry about this being down or something happening. Day in and day out it's there for all of our customers. They are working hard at improving this all the time as well.

Minpunten: My least favorite is UI. From a view standpoint it has lots of room for improvement. It's definitely geared more towards being IT managed. Users who are trying to manage will sometimes complain about that sort of thing.

Decent File Sharing Service but Behind Competitors in Features and Technology

Beoordeeld op 9-6-2019
Eli P.
Centralized Services Manager
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
3/5
In totaal
3 / 5
Gebruiksgemak
2 / 5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall, the product works, but if feels like it needs an overhaul to stay up to date with competitors.

Pluspunten: Anchor allows my company to share files with co-workers and customers relatively efficiently. The desktop app syncs files locally to roaming laptops.

Minpunten: Anchor is behind competing products when it comes to features, user interface and ease of use. The site and program functionality feels like it is years behind the leading file sharing products. Most necessary tasks can be completed, but it's more difficult and less visually appealing than other products.