--- description: Ontdek de plus- en minpunten van Amio en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Amio - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [Amio](/software/183845/amio) # Amio Canonical: https://www.capterra.nl/software/183845/amio Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/183845/amio?page=2) > Berichtentool waarmee bedrijven verschillende berichttoepassingen zoals Viber en RBM kunnen toevoegen aan bestaande software met behulp van één API. > > Oordeel: score van **4.9/5** door 17 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Amio? Cloudgebaseerd berichtenplatform dat bedrijven helpt verschillende berichttoepassingen toe te voegen, waaronder Messenger, Viber, Telegram, RBM en SMS in bestaande software met behulp van één API. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.9/5** | 17 Reviews | | Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Amio ## Commerciële context - **Beginprijs**: US$ 150,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Arabisch, Baskisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Galicisch, Grieks, Hebreeuws, Hindi, Hongaars, IJslands, Iers, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Maleis, Nederlands, Noors, Oekraïens, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - AI Copilot - AI/machine learning - Aanpasbare branding - Beheer van salesactiviteit - CRM - Chatbot - Chatten/messaging - Codevrije ontwikkeling - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Geautomatiseerde antwoorden - Gespreksanalyse - Klantenondersteuning - Leadengagement - Leadkwalificatie - Live chatten - Overdrachten en routering - Proactief chatten - Proces- en workflowautomatisering - Rapportage en analyse - Spraakherkenning - Taaldetectie - Third-Party Integrations - Transcripten/chatgeschiedenis - Verwerking van natuurlijke taal (NLP) - Voor meerdere talen - Voor salesteams/-organisaties - Vooraf geconfigureerde bot ## Integraties (22 in totaal) - BigCommerce - Bitrix24 - Daktela - Freshchat - Freshdesk - Front - LiveAgent - Messenger - OpenCart - PrestaShop - Salesforce Commerce Cloud - Salesforce Communications Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... en 7 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) - [AI-software](https://www.capterra.nl/directory/30938/artificial-intelligence/software) - [AI-verkoopassistent software](https://www.capterra.nl/directory/34135/ai-sales-assistant/software) - [Chatbot software](https://www.capterra.nl/directory/32448/chatbot/software) - [Conversational AI software](https://www.capterra.nl/directory/31596/conversational-ai-platform/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [ChatBot](https://www.capterra.nl/software/166420/chatbot) — 4.6/5 (66 reviews) ## Reviews ### "Good app, excellent service" — 5.0/5 > **Viktoras** | *3 november 2022* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I found chat bot application easy to use. In addition, they have helped not only with application - also shared their experience and gave some tips on copywriting, making bot user-friendly to our clients, etc. > > **Minpunten**: It had some minor flaws and bugs – but hey, which application doesn’t? Most importantly Amio team were always there to provide a quick fix. ----- ### "An amazing AI solution to increase customer satisfaction" — 5.0/5 > **Florin** | *28 november 2024* | Kleding en mode | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Amio provides a tool that connects AI to your day-to-day communication channels with the customer. For the moment we are implementing solutions for e-mails through the Mailbot and for chats, we have the Chatbot. These operate rather successfully in most of the countries we deliver our products to, guaranteeing the customer with up to date information on order status, return and refund situation. > > **Minpunten**: For the time being chatGPT4 Turbo is somewhat of a dislike from my part, but I will try to define the promt even better, so that the generated answers are more specific, and in-tune to the customer requests. > > Overall, what you should expect from Amio is a young motivated team, ready help you in the process of setting up their products. ----- ### "Amio Review" — 4.0/5 > **Tijana** | *7 september 2023* | Automotive | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: I like that the software is easy to use and their team is always ready to help. It benefits us by reducing the workload on the customer service requests and collecting leads that we can convert to customers later on. > > **Minpunten**: Can’t think of anything here at the moment. ----- ### "Efficient for chat and email automation" — 5.0/5 > **Judita** | *28 november 2024* | Kleding en mode | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We use Amio mainly for mailbot, chatbot with gpt chat extension. I find Amio clear, easy to understand and easy to use as a user. Our first steps with Amio were aimed at using the mailbot to reduce the most frequent repeat queries from our customers, and we are gradually succeeding in doing this across the countries where we implement the mailbot. We are currently using the same logic with the chatbot where we will gradually want to move to GPT chat. > > **Minpunten**: In my experience, especially with the actual work of setting up specific templates for the mailbot, I would welcome automatic cloning of the templates in question. > > Amio is a newer partner for us and to date we have to praise the overall cooperation on all points and express our satisfaction. ----- ### "Easy to use and powerful tool." — 5.0/5 > **Gergo** | *26 november 2024* | Kleding en mode | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Their service is impeccable and they listen to our feedback - it really is super useful and the path to improve it even more is clear to us, users. > > **Minpunten**: There are some rough edges on the interface / loading times. > > It made our daily workflow as customer care agents much easier and streamlined. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/183845/amio?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/183845/amio) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens