Profit reviews

"Great software with super responsive support"

Opmerkingen: Before using the software we were practicing OKR in excel sheets,now everything is easy to track measure,everything at hand any time,no need to ask employees to show their progress or the work already done to achieve our giolas,unnecessary hassle and communication already in the past,you just need to login into dashboard to see your team and the company progress.

Pluspunten: The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.

Minpunten: Some features did not met our expectations,but the product team adjusted them accordingly.

"Best Value OKR product on the market. Incredible Customer Support!!"

Opmerkingen: The company has got their product right! They make the overall experience user friendly and provide great support in case you need help. It's a very intuitive product and is a complete solution. As someone who works with a global team, I must say that Profit has ensured that we focus, prioritize and accomplish the right things that take us towards are mission and objectives.

Pluspunten: Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.

Minpunten: While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.

"Best OKR software for the money."

Pluspunten: Profit is full of features. Too many to list here. But I really like how customizable the application is. One of my favorite features is a milestone-based Key Result. You can set-up templates, etc. This has been great for us because we like to projectize our OKRs. Also, their customer service is amazing. They are very committed to provided a great product and great service. I have a small company and when I had an issue early on I got a call from their [SENSITIVE CONTENT HIDDEN] and we resolved the issue and exchanged ideas. Seriously the best service I have gotten from any application.

Minpunten: When I initially started using the app there was some bug but as it has matured I have not experienced a single issue. Also you may want to have their team set-you up as there are a lot of customization that can be made. For some people that can be over whelming. However they do a great job in the UI giving you the ability to only see the feature you need.

"Amazing customer service"

Opmerkingen: Profit's support team is outstanding. I had a few issues where I needed their help late at night or even during the weekends and didn't hesitate to help me. [SENSITIVE CONTENT HIDDEN] just to name a few Profit members that have supported my OKRs journey. Thank you all.

Pluspunten: It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management. Also, Profit recently launched the OKR academy where our team will learn about the best practices Totally customizable to adjust the company's needs

Minpunten: In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs. However, the Profit team is always available to guide you through it. There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.

"Great customer support"

Opmerkingen: The software was not very intuitive for us, but the support team was willing to spend as much time as we needed to learn how to use it, which makes up for any drawbacks

Pluspunten: Amazing customer support. I felt for the relatively little money we pay for the software, the support goes above and beyond

Minpunten: Wish it was a little more intuitive to use

"Smart Business Management Tool"

Opmerkingen: The choice of Profit proved to be a wise decision; from conceptualizing the business need, setting up the system, and enabling users to it is a smooth process due to a very well designed application from one end and dedicated, smart support 24/7 from another. Even for the most complex issues, opening a support chat gets things guided or resolved in minutes, or otherwise different layers of support leaders reach out by other communication means to assist. This is both availability and reliability.

Pluspunten: Very well thought of application/program with a lot of flexibility to use it and customize it to business need, internal processes and tendencies as well as provides a further dimension of bettering the business alignment and management. It is a genuine platform for deploying OKR as a smart tool to manage the business.

Minpunten: Nothing. Its setup and implementation, the use of the application, etc. All is sufficiently good.

"Great product"

Opmerkingen: I am extremely pleased with my experience with Profit and plan to continue my relationship.

Pluspunten: This product is great for companies that are new to OKRs. The step by step guide to setting OKRs has made creation easy for my employees. The customer service is outstanding, they are constantly improving their services and welcome feedback on any updates they make. Additionally, they have gone out of the way to ensure that the system meets our needs.

Minpunten: The system is a bit complicated for new users. There is a lot of functionality within and without tutorial, it can be overwhelming at first. Recommend some kind of automated walk-through for new users.

"Springboard Your OKR Tracking to the Next Level"

Opmerkingen: Excellent experience so far. We were previously tracking OKRs in Excel and Confluence which made regular updates, accountability, and visibility far more difficult and manual. Profit offers solutions to so many of our previous pain points and more importantly helps us increase visibility to our most important objectives across the entire team so we can really drive improvements and align our efforts across the organization. Being able to add and assign Tasks tied to specific OKRs in the same system has been extremely helpful as well.

Pluspunten: There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box. Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.

Minpunten: Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.

"Profit.co helps us to implement and keep track of our OKRs - with world class customer support!"

Opmerkingen: Until now the experience was good, though its not entirely easy to find everything in the beginning, the customer support team is very helpful and there was never a moment where frustration would come up, because every problem could be solved quickly.

Pluspunten: We like how simple the GUI helps to implement OKRs for our organization. The complexity can be increased later on, and is not an obstacle to get setup.
The app is also a plus, aswell as the accountability the system provides through mandatory checkins.

Minpunten: We are not using the product for long now. The setup process could be a little more intuitive, and maybe a wizard or tutorial on the GUI when using it first time.
Though, the customer support is amazing, every question that pops up can be asked through a built in chat, where a customer support employee is answering immediately and in a very competent manner. They are highly interested in helping you to run and use the software and it feels like they are on my team doing so!

"Top business grade OKR platform"

Opmerkingen: Profit has allowed our organization to finally have the entire team hurdle behind common goals and have a blueprint to follow.

Pluspunten: It provides an instant view of priorities, tasks, relationships, and outcomes, thus enabling businesses to keep a 24 X 7 hands on the development of the business. It provides great tools for establishing the proper connections and responsibilities across the organization allowing everyone to recognize the interdependence between tasks, people, objectives and the aimed results.

Minpunten: Would love to see more in-depth training options to fast track the team's knowledge

"!Software construido para OKRs! Adaptable al tamaño del negocio."

Opmerkingen: Seguimiento remoto de los OKRs, Actualización sencilla y divertida de nuestros OKRS, Mejor visualización de los OKRs y sus dependencias.

Pluspunten: Somos una empresa de 6 personas e iniciamos con los OKR hace 2 años aproximadamente. Este año decidimos migrar de excel a PROFIT para gestionar nuestros OKRs. Nos gusto la facilidad de uso pues el sistema es muy intuitivo y tiene KPIs integrados lo cual nos ayuda a tomar mejores decisiones al definir el OKR. La forma de hacer el follow up es muy sencilla y divertida incluso. Además nos gusto que la empresa nos apoyara con los primeros pasos en la implementación del mismo y siempre este generando contenido para mejorar su uso. Seguiremos con PROFIT.

Minpunten: En un inicio nos costo un poco activar ciertas funciones pero con la ayuda de soporte pudimos resolverlas.

"Impressive product"

Opmerkingen: The software is easy to understand and get value from it almost immediately. The support is also amazing.

Pluspunten: The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate. There are numerous reporting options to provide visibility from the employee, department and organization levels. The integration with MS Teams also makes it really easy for people to check-in and update their KRs. The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

Minpunten: Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

"Great Software!"

Pluspunten: The ability to integrate our CRM and how user-friendly it is.

Minpunten: Very customizable which makes it seem difficult but with a little bit of time, you will be grateful for the in-depth level of customization.

"Amazing Accommodation"

Opmerkingen: Coming from a business that hasn't been very goal oriented, this product has helped us quantify what our goals should be and what steps we need to take to make it happen.

Pluspunten: GSuite integration, slack integration and the level of help provided by customer support.

Minpunten: I wish there was a place to see all of our notes in one place instead of having to thumb through each OKR.

"Great OKR, Listing to Customers' needs, Keep improving along with responsive teams (sales&support)"

Opmerkingen: Again, Profit will be the best OKR system in my opinion with a relatively low price tag instead of using Excel and Emails. It could facilitate all teams(small to a large group, fully customizable and scalable features).
Profit OKR included all - full and always with new features, great price along with dependable teams

Pluspunten: Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

Minpunten: Since it offers lots of features, there were several methods you could make your desired solutions.
It is not hard but it could have some learning curves and overwhelming till you get used to it.
The main difficulties are caused by too many customizable features.

"Stop looking as this is the only OKR solution you need."

Pluspunten: Excellent Product! Excellent Customer Support! The customer support is top-notch with true white glove treatment before and after onboarding. Unlike some vendors that disappear after the transaction, they are attentive and understand what makes good relationships irrespective of the size of the org or users. There are so many pros to this product it's hard to pick. The UI is very intuitive and you can be as complex or as simplistic with your OKRs as your needs grow. I like the fact that if I need to export the data for reporting easily to match company report styles as it is easy to do so you have a lot of flexibility.

Minpunten: Release notes appear absent so I tend to find new features by stumbling upon or the periodic touchpoints with a company rep. I know there are changes to this coming soon but having a product that is continually evolving with additions is not a con but wish I knew when they were released. I know this is being addressed shortly and such a minor concern.

"A complete and adaptable OKR software with fantastic support and speedy development cycle"

Opmerkingen: When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks.

Pluspunten: The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.

Minpunten: There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!