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Over Channable
De alles-in-één tool van Channable voor datafeedoptimalisatie, API-verbindingen, orderverbindingen, campagnebeheer en analytics-integratie.
It is easy to use and offers a lot of possibilities. Also connects with all platforms that we need and use.
Limited amount of Master Rules that we can use for each feed.
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Reviews filteren (95)
Goed product, slechte aftersales
Opmerkingen: Al enkele jaren zijn wij een van de vele gebruikers van Channable. Ik schrijf deze review met lichte tegenzin, maar ik zie oprecht geen andere oplossing meer. Al 5 weken geleden hebben wij Channable gewezen op een grote fout in de connectie tussen Amazon en Channable. Hierdoor komt grofweg 10% van de orders met verkeerde naw gegevens in Channable terecht. Ons systeem is gekoppeld aan Channable en zendingen gaan automatisch. Daardoor hebben wij elke dag meerdere orders die niet naar de juiste klant gaan. Het gevolg is dat wij meerdere zendingen moeten inschieten en dat wij vele slechte reviews krijgen. Channable erkent dit probleem al weken lang niet. Afgelopen dinsdag zagen ze dan toch het licht, maar nog steeds hebben wij geen oplossing. Ondertussen zijn de kosten voor ons in de duizenden euro's gelopen, maar reacties van Channable krijgen we bijna niet. Daarnaast claimt Channable retouren van Bol te kunnen verwerken. Dit kunnen zij ook wel, mits je een kleine klant bent. Wanneer je meer dan 50 retouren per dag hebt, dan is de batchgrote te klein. Hierdoor moeten wij alsnog alles handmatig doen. Het ophogen van de batchgrote weigeren ze te doen. In het kort, Channable heeft een heel mooi product. Maar de service is momenteel echt dramatisch te noemen. Mocht bovenstaande opgelost worden dan hebben ze weer een mooi product. Maar dat neemt niet weg dat het kwalijk is dat Channable niet naar hun klanten luistert. Ik heb beide problemen zeer uitgebreid aangeleverd met meerdere voorbeelden. Het issue, en de impact, had al veel eerder duidelijk moeten zijn.
Pluspunten:
veel integraties zijn er mogelijk. Ook werkt het goed samen met bijvoorbeeld Google.
Minpunten:
beperkingen voor grotere klanten. Toen wij kleiner waren werkte alles voor mijn gevoel veel beter. Momenteel is met name de orderkoppeling met Amazon bijzonder slecht. Dit kost meer geld dan het oplevert.
Reactie Channable
7 maanden geleden
Beste Joost, Hartelijk dank voor je feedback en het delen van jouw ervaringen met Channable. We vinden het zeer vervelend om te horen dat je deze problemen hebt ondervonden. Wij zijn bekend met de meldingen die jij maakt en we nemen de feedback zeer serieus, zowel over ons product als over onze service. Het is spijtig om te horen dat dit tot zo'n vervelende situatie heeft geleid en dat wij niet aan jouw verwachtingen hebben kunnen voldoen. We erkennen dat onze communicatie effectiever kan en we zijn vastbesloten om dit te verbeteren. Uiteraard willen we deze problemen in de toekomst voorkomen. Wij gaan intern verder onderzoek doen hiernaar en onze service verbeteren op basis van jouw feedback en ervaring met ons. Met vriendelijke groet, Channable Customer Support
BF X Channable
Opmerkingen: De beste software voor feedmanagement. Wij gebruiken de feeds zelf op allerlei verschillende shops. Dit is enorm makkelijk te exporteren.
Pluspunten:
De software is enorm goed voor productfeeds. Verder is het fijn dat de support in het Nederlands beschikbaar is.
Minpunten:
Het enige minpunt vind ik dat het voor beginners moeilijk te begrijpen is hoe de software werkt. Verder valt er nog wat te zeggen over de aantrekkelijkheid van de website. Wel moet ik zeggen dat het op technisch gebied enorm goed functioneert.
Pepijns review Channable
Opmerkingen: Wij zijn erg blij met Channable, hierdoor is onze stroom continu up-to-date.
Pluspunten:
Door Channable hebben wij verschillende systemen gekoppeld. Hierdoor hoeven we dit niet meer handmatig te doen wat het ontzettend makkelijk maakt.
Minpunten:
Je hebt enige kennis nodig om goed met Channable overweg te kunnen. Daarnaast zijn regels niet altijd duidelijk te organiseren.
Beste tool voor feed management
Opmerkingen: Altijd goed geweest. Ik heb channable voor meerde klanten gebruikt om product feeds te organsieren. Nu voor het eerste een feed opgebouwd wat heel gemakkelijk ging.
Pluspunten:
Ik vind Channable de meeste gangbare tool voor feed management. Ik raad het aan al mijn klanten aan. Zeker omdat het makkelijk in gebruik is en, Nederlandse support en de support echt van hoog niveau is (zeker op technisch niveau).
Minpunten:
Het enige wat ik kan bedenken is dat ik het design van de software niet echt mega aantrekkelijk vind, maar functionaliteit is daartegenover weer heel goed.
Geweldige tool!
Pluspunten:
Zéér eenvoudig te gebruiken en een hele goede service!
Minpunten:
Momenteel geen opmerkingen om de tool te verbeteren.

Great tool, great support
Opmerkingen: I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support.
Pluspunten:
You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.
Minpunten:
Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.
Reactie Channable
4 jaar geleden
Hello Nathan, Thank you for such an outstanding review and for trusting us to help grow and organize your business for over two years! As to your comments, there is 100% a solution to manage rules in bulk using Channable's 'Master Rules.' Please feel free to contact our support team or go to our help center articles on the Channable website, that cover this feature. Kind regards, The Channable Team
A big Thanks to the Support
Opmerkingen: The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to [sensitive content hidden] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!!
Pluspunten:
User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP.
Minpunten:
The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms.
good helper for marketplaces.
Pluspunten:
Great tool to tweak and tune your essential data feeds.
Minpunten:
I was not very satisfied with the support
An integral part of my routine
Opmerkingen: An integral part of my weekly routine managing ecommerce clients and enhancing their product feeds.
Pluspunten:
Ease of use, quick and competent support, time saving possibilites.
Minpunten:
Some settings are hidden, or buried deep.
Highly satisfied
Pluspunten:
Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it!
Minpunten:
Nothing to report the api provided the work requested.
Reactie Channable
5 jaar geleden
Hello William, Channable is happy that we could bring your Amazon connections back to life! Thank you for the kind review and if there is anything Channable can help with you know where to find us. Kind regards, the Channable team
Muziker Review
Opmerkingen: My experience with Channable has been exceptional, from its user-friendly interface to its stellar customer support
Pluspunten:
How user-friendly it is, the very responsive support team that always helps, and the speed of data.
Minpunten:
I didn't find anything to complain about or dislike, and everything seems to be just as it should be.

Saves me so much time
Opmerkingen: This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections.
Pluspunten:
Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant.
Minpunten:
Order connections are not available for every CMS.
Reactie Channable
5 jaar geleden
Hello Laura, Thank you for the wonderful review and taking the time to voice your opinion! We strive to meet the needs of all of our clients and are happy to take suggestions for how to better our tool. We develop based off customer feedback, so please, if there is a connection you need contact our support team. Any CMS can be connected via our custom API. Kind regards, The Channable team.

Good feed management tool
Opmerkingen: We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend.
Pluspunten:
1. Easy to use 2. Fast 3. Reliable 4. Can handle huge feeds easily
Minpunten:
1. All changes go directly live when you hit save - there's no way to revert it, and no undo. 2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done) 3. There could be some more operators, like random number etc. 4. Import of JSON 5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour
Reactie Channable
6 jaar geleden
Thank you Philipp for taking the time to give us a review. All of your feed back is very helpful and are features we will take into account as we develop our tool further. Kind regards, The Channable team

Not the best but a reliable choice for channel management
Pluspunten:
Reliability and integration with virtually all the platforms that you could need and more. Sometimes I feel that they should put more effort in different features rather than channel integration (so many channels).
Minpunten:
If you are switching from another platform probably you'll get the same features that you had.
Eerder overwogen alternatieven: Salsify
Redenen om over te stappen op Channable: Price

Marthijns review
Opmerkingen: Support is very well and almost no bugs.
Pluspunten:
Almost everything we would like to do with our feeds you can do with Channable. There are almost no limitations.
Minpunten:
The pricing is getting to high if you do have many products.
Reactie Channable
6 jaar geleden
Hello Marthijn, Thank you for your enthusiastic feedback. We're honored to know that Channable serves you so well. We work off of customers ideas, so if there is anything else we could provide to push the limits even further please let us know! Kind regards, The Channable team

Delas mejores opciones para la gestión multimarketplace
Pluspunten:
Es bastante sencillo e intuitivo de usar, y permite la creación de más lógicas automáticas que algunas herramientas más caras
Minpunten:
Echo de menos el poder hacer ciertas gestiones en bloque en vez de manualmente.
Eerder overwogen alternatieven: Lengow, ChannelEngine en Shoppingfeed
Redenen om over te stappen op Channable: Por una combinación de alcance, funcionalidades y precio
Channable for Marketing Automation - No 1 Choice
Opmerkingen: Very good, tool works as it should and customer service is always very helpful
Pluspunten:
Easy to implementEasy to useSaves us a huge amount of time and work
Minpunten:
Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly
Review
Pluspunten:
Customer service - We are grateful for your quick responses and proactive communication. Thank you specially to [sensitive content hidden] for help Staples in resolving a technically challenging issue.
Minpunten:
So far I have nothig to say. You’re doing good, good job!
Great Customer Support
Pluspunten:
It's both user-friendly and possible to add customized rules and etc.
Minpunten:
Less tutorials to add different work arounds. Weak integration features for Amazon - e.g. channable doesn’t recognize the shipping option customers choose (there is just a general title 'Amazon Shipment').
Perfect tool for feed management and Google/Bing ads creation based on feed
Opmerkingen: We have tried many tools for both general feed management and building inventory management campaigns. But Channable is by far the best I have tried. They have all the features we need, it is intuitive to use and they have a reasonable pricing model that adapts to the size of your business and what you need.
Pluspunten:
Channable is very easy to use, but it still got all the features we need. A very intuitive setup for building template based inventory management campaigns for Google/Bing (based on your feed).
Minpunten:
I have very few cons, and the few I once had have Channable fixed or built a solution for us. The only thing I still miss is the possibility to protect a feed export with username and password. But I think they are working on a solution for that as well.
Reactie Channable
6 jaar geleden
Hello Christian, Thank you very much for the wonderful review! We work to take all of our customers needs into consideration and are happy that you are happy. We always appreciate feedback and will keep your comments in mind for future development. Kind regards, The Channable team
Good for less complex feedmanagement
Opmerkingen: Kind people, sometimes it takes some time to explain a issue
Pluspunten:
Can be easy to set up for not-technical users
Minpunten:
As a professional, I mis features other feedmanagers have. Also the flow of the configuration is nog logical in my (and other pros) opinion
Eerder overwogen alternatieven: DataFeedWatch
Redenen om over te stappen op Channable: Client´s choice
Great tooling for ecommerce websites
Opmerkingen: Great experience, would recommend.
Pluspunten:
Channable is so important for us because it bundles lots of features for our shopping campaigns, to our third party ecommerce platforms while handling our productfeed. We could not do it without Channable. The customer service is really good and they really try to help you as good as they can.
Minpunten:
A bit difficult to get to know how everything works and where you can make the right adjustments but once you get to know the tool it gets better.
Best Feedmanagment Software in the market
Opmerkingen: Channable is the solutions for a high quality feed. I use it to enrich feeds & API's and to run a zillion Google Ads ads, and the results is always a growth in revenue.
Pluspunten:
Channable is easy to set up and in use. You can use the software for a lot different feed & API based marketplaces and platforms. If something doenst work you just call with support and they will find a solution for all your (life) problems.
Minpunten:
Not much! Maybe the pricing, there are a few great features but they can only be used if you have at least a Large Business plan.
Reactie Channable
6 jaar geleden
Thank you for the awesome review Nathaniel, We at Channable are always happy to hear that we have made someone's life easier. Keep on keeping on with your zillion Ads! We will make sure it gets to a zillion people! Kind regards, The Channable team
Easy to use
Opmerkingen: Channable offers great customer service. In case of questions, they're easy to reach and most of the time have an instant solution.
Pluspunten:
It is easy to use and offers a lot of possibilities. Also connects with all platforms that we need and use.
Minpunten:
So far, there are no things that I do not like or at least I can not come up with any of them right now.
Reactie Channable
6 jaar geleden
Hello Julian, Thank you for your awesome review and taking the time to leave us a response! We are always happy to hear the experiences of our customers and even happier when they are as positive as yours! Kind regards, The Channable team
Great must-have for all smal to large e-commerce sites
Pluspunten:
easy to use, within a day you got your entire world right at your fingertips. and more than once made huge revenue jumps within days.
Minpunten:
Sometimes to do very specific things there is a lot of trickery involved, but that's to be honest the strength of this platform as well.
Reactie Channable
6 jaar geleden
Hi Kay, Thank you for your kind words and rating. It's a pleasure knowing that you're having a positive Channable experience! If you ever need any help, we have live support and a help center on our website that's got you covered! Kind regards, The Channable team